Stopped in the quicklane for an oil change, they were able to fit me in to a 1:30 time slot. The…read morestaff was limited due to the holiday. Very nice waiting room, quick service.

I've bought 3 vehicles from them. Did all my services with them - Ford and other brands. Never…read morehad an issue. Did collision damage repair (moderate front and rear) on my King Ranch. Nice job. Up till then very happy. Took my Toyota in for collision repair. All of a sudden over 3 months to "maybe" repair. but not now. Too busy. Mostly blamed overloaded with hail damaged cars. Then stated that the hail damages weren't as much a problem because of paintless dent removal. Wanted to redo estimate - said the 1st one was "sloppy" - meaning too low I guess. Basically refused to accept my business. Really wanted them to fix my Toyota because I liked the job on my truck. And no i didn't shoot my mouth or otherwise - just disappointed. I don't understand what happened, maybe because I pay out of pocket. Just lost a good well paying customer... never again.

Oh my Goodness this gentleman who owns this business is just outstanding. Our large van (Ford…read moreeconoline) must be towed via flatbed. I am more than happy to say we were well treated. The cost for the van to be towed from Kanawha City to Dunbar was 95.00. Everywhere else was well over 100.00 if we would have had cash it would have only been 85.00!! If you break down & need your car truck or van towed don't hesitate to call!!!

They towed our RV to their lot after we were involved in an accident on I-64 near their…read moreestablishment. They gave us cold drinks at the accident site and let my wife and cat (which was very stressed) sit in their air conditioned truck. When we got to their shop to clean out our RV they offered us popsicles to help with the heat. Everyone there was very nice and super supportive. They even drove one family to their home in War, West Virginia after they could not get a ride.

This place is amazing. We are from Texas and during a very long road trip our suv began to…read moreoverheat. It was a little after 5:00 pm and after calling several places they were willing to send a tow truck to pick us up. Since they could only carry 2 people in the tow truck, by law, a man, last name Hutchinson, picked up my family in his own truck. They took us to a hotel by their shop and even got a discount on our stay. The next morning, Daniel, (I believe was his name) the mechanic that worked on our vehicle found the problem immediately. He fixed the problem and had us back on the road by 11:00 am. They did not take advantage of our situation and just billed us for the tow and an hour of labor, didn't need any parts. What can I say, they saved our trip and didn't break the bank in the process!

Terrible Service - Overcharging - and Unprofessional Behavior…read moreWe were overcharged $9,000 for towing a truck, trailer, and three cars, even though the cars were not towed separately! The staff was rude, unprofessional, and incompetent--they were swearing and speaking disrespectfully to customers, treating them as if they were garbage. Additionally, when our driver arrived to pick up the vehicles, they could not locate the person holding the car keys, causing unnecessary delays. To make matters worse, they charged excessive storage fees without justification. We will be filing a formal complaint with the Department of Justice and other relevant authorities to address this overpricing and misconduct. This kind of scam-like behavior should not be allowed to continue!

Called multiple times. Had multiple appointments over two weeks to have my truck towed to their…read moreshop.. never came. I eventually had to call him to just cancel altogether..

I accidentally locked my keys in my car. called AAA and they contacted Riverside. They arrived…read morequickly and took care of the problem right away. The service man was very nice and professional. Thanks for the fast and friendly response.

When I was stranded, Stan came to my rescue. I can't speak highly enough of this dude…read more I was driving through West Virginia when sensors in my truck started acting up and trigger engine power reduction. I was about to slowly get off the highway, and as I came to the exit, I saw a Chevy Dealership within reach, but as I tried to force my truck over there, my truck completely died. I pushed and pulled my truck into the parking lot of the Paul White Dealership, but their service center refused to help me. They suggested I tow my truck 15 miles to the next closest Chevy dealership. It was 4 pm in the afternoon. I needed to get to Asheville, NC that night. I googled around and found Riverside Service Center. I called them up. They said they were closing at 4:30, but they could tow my truck over the river if I need their help. I realized they were my best option. At 4:30, I got nervous. Stan and tow truck still wasn't there. I was afraid he'd called it a day and forgot about me, but back then, I didn't know Stan. If I knew Stan like I do now, I wouldn't have been nervous. Just before five, he came around the corner and picked up my truck. He stayed late and worked fast. He quickly got a sensor ordered and replaced to get me back on the road within an hour. I was amazed, and I still am incredibly grateful for his help. Have an issue with your car? Go see Stan!

Auto Repair shop well respected by many locals and those traveling route 60 Midland Trail…read more Reasonable prices no price gouging. I recently had other types of work done on my car and truck. I also sent coworkers there by recommendation. All comments were positive on cost of services and quality of work done. Shop is not open usually on weekends. Call to see if possible.

Boomer Auto is conveniently located on Highway 60 Midland Trail in Boomer very close to the post…read moreoffice and two large churches. My family has been using for many years and I find the service to be very reasonably priced and trustworthy. They are well trained in domestic and imports of all types. It is a humble place but always consistently busy and efficient with the locals. It is on a main road between Charleston and Hawks Nest, Gauley Bridge, New River Gorge Bridge, Fayetteville. So far they have worked on two of my own cars, my jeep, my 31 foot motorhome and many family cars, trucks. Give them a try.

Wish I had more stars to check. Owner and staff went out of their way to help me and my wife get…read moreback on the road again after taking a motorcycle trip up to Hawks Nest State Park back on 8/25/2018 which is about 130 miles from home. We had a valve plug blowout on our front tire and barely made it to Brown's Service Station. During our wait, the owner allowed us to use his phone several times (no cell service in the area) to call our relatives for help and even offered us a sandwich and something to drink. Not specializing on servicing motorcycle tires, they tried several different ways to get to the valve in order to replace it. Finally, the owner located an old tool that dated back into his grandfather's day and was able to get to the valve and replaced it. These people were so friendly and treated us with so much kindness. My wife and I are so thankful for what they all did for us and for God getting us there safely. They are the Best of the Best!! A Great bunch of People that made us feel like family. Thanks guys for all you did for a couple of 62 year old strangers!!! You will never be forgotten!!

Tim and his son were absolutely amazing! We were stressed out about getting a flat tire on the 79…read moreon our way home back to Niagara Falls, Canada and Tim came to the rescue! Not only did his son load our car onto their flatbed tow truck and get it to the Walmart auto centre in good time but Tim gave us both a lift in his truck to Walmart which he did not have to do. He was so friendly, helpful, knowledgeable and funny! Thanks Tim and son (sorry I forgot his name but the best wrestler in West Virginia!) for turning what was a stressful situation into a calm one! We won't forget you! Come visit us in Niagara Falls CANADA as soon as you get your passport!!! ;-)

Requested a tow Tim showed up fast allowed me & my daughter to wait in the truck while he loaded up…read moremy vehicle so we were out of the cold! Definitely would recommend him to anyone!