I ordered a washer and chest freezer from Sears in Durango a month ago and haven't heard a word…read more I've tried calling and their number is no lon in service what's the deal!!!

As a follow up, we were contacted by Sears regarding our initial negative experience, they…read morescheduled an immediate delivery for replacement of the washing machine and refrigerator we purchased. We very much appreciate the customer service and standing behind the Sears standard.

We have had problems with our spa which we purchased there from day 1. It was a piece of crap. We…read morehad leaks and repmpairs with the warranty, Once the warranty was over it just got worse. We spent $1009 last year because of a faulty motor. Guess what, it wasn't any good 6 months later.

We bought a gas fireplace insert from Raindrops. Last year they sold to Heatwaves and I called…read moreHeatwaves to fix my fireplace. At the end of the call the technician tore the exhaust connection apart, took the connection, turned off the gas and said we needed a new vents for over $800. They charged over $900 for the first visit and never fixed the original problem! It took me a year to finally call Ashes Away in Durango and last week they looked at my fireplace, replaced the missing part and recommended replacing the starter even though with a cleaning it is now working. Their total bill with two trips from Durango will be about $500. They didn't see any problem with the venting!

I had a leak in my hot tub, contacted Josh and he was able to come by the next day to diagnose and…read morefix the leak. He spent extra time to vacuum out the basin, search for additional leaks, and make sure things were in good operating order before he left. This was on a Friday evening and I live 40 minutes south of Montrose. He texted me a couple of days later to make sure everything was ok. His rate was very reasonable, he has a great sense for providing good customer service, and I'll contact him in the future when I need expert help.

Montrose Spa Care is amazing! He came out at night to ensure my hot tub was fixed before it froze…read moreand he didn't charge me an arm and a leg!

I spent the first 20 minutes of my massage wondering if the masseuse liked me or not. After I…read moredecided to let that go, I had a lovely time. When I got off the massage table, I'm pretty sure I levitated for at least a couple seconds. It was like no time had passed but also enough time for me to be reborn. I will return.

So glad there was an appointment available! I had the pleasure to have Allison as my therapist. I…read morebooked an 85 minute cupping session. I did indulge in the hot tub & cold plunge prior to my session. Brought hubby along to enjoy the amenities ($18 walk in plus towel rental). Before my session, Allison & I went over what body parts to focus on. I mentioned I'm also a big fan of the hot stones. And during the session, she included them also. After riding more than 2600 miles on the motorcycles to get to Durango (and still pushing more than 600 to get home)- my body really needed this. I literally walked out of Amaya with no aches and soothed out muscles. Allison gave my back a nice adjustment & worked out a kink on my leg. Highly recommend their services. You will not regret it.

I love the hot spring pool. I grew up going to this pool starting in the 1980s and up till now so…read moreI've seen it change a lot of ways. First change was the way they reconstructed the pool itself which is fine and it's still a hot Springs pool, which is wonderful. The view is amazing just to sit back relax and see the mountains surrounding you is like none other. However, their price has gone up since the 1980s. I believe we paid three or five dollars to get in now it's $30 per person for a day. They don't provide towels but they'll sell you a towel for $10 they don't provide lockers, but you can rent one for $.50 Like I said, I love the Hot Springs pool but it's expensive that's the worst thing I can say about it will I go again, ... 100% But bring $$.

Kids have been something to avoid in my years of hot spring enthusiasm, so I've never stopped in…read morehere. Now, I have a son who loves the water. It was time. We were checked in by a friendly lady who offered me a Veteran's discount. FWIW, currently, the prices charged seemed higher than those on the website, but lower than other soaking options. We brought our own towels and found a lounge chair to hold them. There are several pools and I was surprised to learn the lap pool is not geothermal water--cool city water there. The first pool was 88 degrees and designed for kids. Too chilly for me, but my son spent most of his time here playing water basketball and swimming around. Second pool was in the mid-90s and felt much better to me. I was also able to enjoy the 102 degree (about my threshold for being "hot") adults-only pool. Watching the pools and surrounding peaks as the sun set was awesome. Very nice. About these things were were stoked. We were not stoked to learn upon checkin that the slides had closed at 6pm, along with the activity pool. This info apparently relies on word of mouth--not their website--to know in advance. We'd have come the next morning had we known. Boo. Lame, even. With kids, this place is a winner if arriving well before the slides close. 6pm. You heard it here. Adults only? There are several better options nearby. 3.5 stars

Came here for the first time on 6/10/26. We were on a trip to Durango and wanted to take the kids…read moreswimming. This pool is huge! We were only in the kid area and the lazy river but still great. My kids had a blast with all the slides. The staff was very friendly. The locker rooms were very clean. Thank you!

It had been years since we've been here and it still doesn't disappoint like 7 years later!…read more $7.50 adult day admission, $6.50 for kids. Just $20 for an all day pass and access to classes, rock walk, indoor water park with slides and lap pools, splash pad outside... really great facility. We brought our own towels because it's a $1 rental and we had some in our car (a summer staple!). Best part was no sunscreen! Coming from Arizona and staying at Purgatory for the week to enjoy cooler weather, the no sunscreen part is pretty exciting. My kids rave about this place (now 11 and 13 years old). The rock wall is no joke, either! Unlimited access during open hours (special hours for rock wall, but generally closed after 4pm). Kayaks in the pool at 6pm on Wednesdays for a $5 rental? What is the Colorado? Super cool way to learn!

Eric and Crystal are incredible! They are easy to talk with, efficient in everything they say and…read moredo, and informative when asked questions. Their work is top-notch and precise. They respond to texts, concerns, and clarification immediately, regardless of what day it is. What we most appreciate though, is how patient they are with my husband and I as brand new pool owners. And as far as price goes, as the customer, you choose your design, cover, stairs, equipment, etc., so you can work it into your personal budget. Our pool is an investment into our home and property's worth. But most importantly, it is a joy to our grandkids and how it has brought our family closer together for lots of parties and barbecues. We will recommend Catalina to anyone who asks.

Great people to work with, stand behind their work, had the pool for 5 years and good as they day…read morethey built it. Good service come out and open and close the pool each year, always willing to answer question no matter how small or silly they might be.

To dispel all the rumors, this place is still open. Covid didn't make them go bankrupt and the…read morenearby Pickle Barrel is also going strong. This hidden gem is on the north side of Silverton, inside Smedley's ice cream parlor. The official address is 1314 Greene Street. Sharon and Paul Zimmerman own this establishment as well as the Pickle Barrel. My wife and I visited here on the morning of Sunday, August 7, 2022. Paul Zimmerman rang us up and he treated us extremely nicely. You pay once for unlimited hours of soaking, but if you leave you can't re-enter without paying again. Their soaking hours are 8 AM until 8 PM. They have three indoor mineral pools, each three feet deep. The combined capacity is approximately 30 people. The two largest pools are 99 and 101 degrees Fahrenheit, and the smaller pool is 103. This location is super convenient as you don't have to drive into Ouray (another hour) and pay $21 for their outdoor pools or Pagosa Springs and pay outrageous prices. Initially, there were four other people in the pools, but after about an hour, my wife and I were alone. We relaxed in the pools for about three hours. We enjoyed the ceiling, which looks like hundreds of stars in the night sky. The water is lit green for ultimate relaxation. The owner provided clean glasses and pitchers of ice water while we were soaking. You have to shower before and after soaking in gender separate bathrooms. I wish the lockers in these bathrooms had keys provided so I could have locked up my valuables. My only other gripe would be for the owners to get curtains or shades for the back door window. It ruined the romantic and dark atmosphere with sunlight blasting through this door window. My tip would be to bring your own towels (they charge for rentals) and arrive between 8 AM and 10 AM for happy hour. They offer free coffee during happy hour and the price is only $14 for adults versus the regular admission of $20. We paid a total of $28 for 3 hours of soaking. A great value and we'll be back next time we visit Silverton.

AWESOME! No hot springs in Silverton but this is the next best thing! I wish is was open a little…read morelater into the night (at least 9 or 10 for the guests for the Hotel). The star lights were very cool!

Arnold is polite and VERY honest! He diagnosed the problem, I paid him for the part he ordered…read moreprior to ordering it, and when the price came in a few dollars less, he insisted on refunding the money. Since it was only a few dollars, I let him keep it! His honesty is above reproach!

Arnold has been terrific he really is reasonable and knows what he is doing. Seems to be honest and…read morepleasant to deal with.

We received prompt service, accurate diagnosis, and quick repairs at a reasonable price. They will…read morekeep us as loyal customers.

Well for two years the service was great until the Owner made a unilateral decision to make an…read moreunauthorized repair for almost 400 dollars. When I called for an apology and offered to split the cost with the Owner she rudely said she was terminating my service immediately. So unprofessional! I have never in 30 years of managing real estate encountered a contractor who would make unauthorized repairs above the agreed upon service without prior authorization from the Owner. Very disappointed that they did not call me first. Very disappointed that they were not willing to resolve the issue by apologizing, taking accountability, and attempting to come to an understanding on how to resolve the issue.