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    Four Paws Pet Resort

    3.5 (25 reviews)
    Closed • 7:00 am - 6:00 pm

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    3 years ago

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    1 year ago

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    8 years ago

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    5 years ago

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    5 years ago

    Great place for our girls! Well taken care of! They were sure happy to see us when we came to get them. Will definitely use them again!

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    10 years ago

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    6 years ago

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    16 years ago

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    7 years ago

    My husky enjoyed his stay, he loves the ladies!

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    8 years ago

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    12 years ago

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    9 years ago

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    Ask the Community - Four Paws Pet Resort

    Review Highlights - Four Paws Pet Resort

    “I appreciate them taking the time to understand that my dog has high energy and they understand that he's a husky.”

    Mentioned in 2 reviews

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    Holiday Barn Pet Resorts

    Holiday Barn Pet Resorts

    (40 reviews)

    NEVER!!! Both cats needed the vet afterwards!!!!!! Horrible terrible stressful place with no…read moreunderstanding of CATS. Sit! Stay away!

    The staff is absolutely 100% friendly, knowledgeable, and helpful. However, I was so displeased…read morewith my dog's training experience that I requested a refund. The refund was given with no hassle. No apologies or discussion was offered. That struck me as odd; as if there was unspoken guilt. Is there accountability? Genuine remorse? The only staff that did respond was from Michael Hughes, the Head of the Pack. The response he sent was genuine and professional. What happened was my dog attended a free day care (coupon from orientation) and did not make it to the end of the day. She acted out towards the other dogs. I was told to come back in six (6) mos. with no further guidance. When I asked if they (trainers) could help socialize her I was told, "yes." I was reluctant to pay as I don't have that kind of money; however, I was told they (trainers) would socialize her so that day care would become a regular thing for my dog. I was very explicit about what I wanted (socialization) and did not want out of the training. I stressed multiple times, even throughout the week of training, that my dog is NOT to learn commands such as, "sit," and other commands that are not useful for this scenario. Besides, I was already training her myself. I dropped my dog off Monday morning and I reiterated very clearly what I was expecting and desiring; repeating what I precisely did NOT want her to learn. I picked her up Monday after school and asked about her progress. I was told I would not get a progress report until Friday AFTER she had completed school. I did not like that. This way my money, my dog, my concern. So, come Friday, the trainer showed us what they taught our dogs. I was furious when I saw that they had taught my dog, "Sit," "Climb," and, "Heel." These were the behaviors I explicitly did NOT pay for. I was supposed to get a dog that was now socialized with other dogs to return for day care. I was in tears when I got home. I felt swindled and they failed my dog. Now I'm back to square one. Additionally, my dog did not retain her training other than heel, but even that took effort. I was so frustrated at having to train her myself for what they got paid to do. Lastly, my dog has a very bad reaction to loud noises. This was also communicated, but they placed her in the kennel were it was extremely noisy. I did not know this until a staff told me at the end of the day on Monday, that my dog does not do well with loud noises. Yes, I know! That is why I communicated that. Nothing was done about that either. I was offered to pay a daily rent if I wanted my dog in a quieter area. Their five (5) core values are: *Compawssion: Delivering genuine, caring, and thoughtful service. *Pack Spirit: Fostering teamwork and collaboration for collective success. *Furrmazing: Approaching every task with enthusiasm. *Purrrsuing Learning: Committing to continuous improvement and sharing knowledge. *Best Paw Forward: Operating with integrity by doing the right thing I don't know what has happened to this resort as my parents used them consistently with our dog and cat whenever we went on vacation. Never one single issue. I decided to read former and current employee reviews on Glassdoor. That resonated. On a different note, the pet areas reeked! Particularly the kennels.

    Pet Paradise Chesterfield

    Pet Paradise Chesterfield

    (24 reviews)

    Zeke LOVES going to Pet Paradise Chesterfield! He has lots of friends there - human and canine…read moreand is made to feel so special. I am at ease knowing that he is safe and will have so much fun. Bonus - he sleeps like a baby afterward. - Michelle B.

    Really disappointing experience at Pet Paradise in Chesterfield…read more We brought our beagle in for the first time, and he normally LOVES other dogs. He is typically very social, excited, and happy around other dogs and is not normally a nervous or fearful dog at all. We had all of his paperwork ready and were excited for him to try the facility. From the moment we walked in, though, the whole process seemed to make him increasingly anxious. No one acknowledged us when we arrived. I actually ran into a friend who was dropping off her dog, and she introduced me to the staff and even mentioned that I was a friend of theirs. Still, we barely got a hello. Meanwhile, dogs were coming in and being helped while we continued to sit there. Several dogs were barking and carrying on around our dog, and the longer we waited, the more nervous he became. What bothered me was watching a dog who normally gets excited about seeing other dogs become visibly scared simply from sitting in that environment waiting to be helped. By the time someone finally checked us in, he was already extremely nervous. There was also almost no explanation of what was going to happen. I had to ask all of the questions. Their website talks about tours for new guests, but we were never offered a tour. No one walked us through the facility, explained the process, told us how they introduce a new dog to the group, or really gave us any idea what to expect. It was basically, "We'll take him back." About 15 minutes later, they called my wife and told us to come pick him up because he was extremely scared. That was especially frustrating because he wasn't scared when we brought him there. He became scared during the process of waiting, being surrounded by barking dogs, and then being taken into an unfamiliar environment without, from our perspective, much effort being made to help him become comfortable. What bothered me most was the complete lack of effort or explanation afterward. No one explained what they tried, how they introduced him, whether they gave him time to settle down, or what specifically happened once he went back. There was no conversation about trying a quieter introduction or another approach. It felt like they simply took an already-nervous dog into the back, decided very quickly that he was scared, and called us to come get him. The whole experience felt chaotic and impersonal. There was loud music playing when we walked in, lots of barking and commotion, and nothing about the experience made me feel like the priority was making a first-time dog comfortable. The loud, upbeat atmosphere may be designed to look fun to people, but I'm not sure how much it helps a nervous dog who is already overstimulated. We also didn't see any of the fun atmosphere we expected based on the advertising -- no tour, no explanation of the pool or activities, and no real attempt to make us or our dog comfortable. I completely understand that not every dog is going to be a good fit for daycare. But when a dog who normally loves other dogs arrives happy and ends up extremely scared before he has even really had a chance to settle in, I think the way the introduction was handled deserves some scrutiny. Based on our experience, I would not recommend Pet Paradise Chesterfield, particularly for someone bringing their dog there for the first time.

    Midlothian Pet Pals - Waiting for me to throw the ball!

    Midlothian Pet Pals

    (6 reviews)

    I never write reviews but I had a very unpleasant experience trying to book an initial consultation…read morewith Midlothian Pet Pals. I reached out back in 2021 when my husband and I first moved to the area and received a response that they were booked for the dates I was requesting. I completely understood that as I was requesting for only a month out (it was fine, we would figure it out). I then responded looking to book for future dates but received no response back. I ended up finding an independent pet sitter for the dates I needed but thought I would reach back out a year and a half later to see if I would have better luck with a response. Again, I was told in April that they were booked solid through the end of August...I responded saying I would still like to book an initial consultation so that I would be able to request future dates. I never received a response. It was extremely off-putting that they wouldn't even take a new customer who was willing to be flexible and work around next available dates. I have now found a much more professional, friendly, and responsive pet sitting company who I have been recommending to everyone who's asked me instead. It was disappointing to say the least and I hope others have a more positive experience.

    I would recommend not using this company. I have left several messages and no return call. If they…read morecan't even return your call I certainly wouldn't trust them with my pet.

    Four Paws Pet Resort - groomer - Updated September 2026

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