Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

Always love Julie watch our fur babies! They enjoy the attention she gives them. Have been happy…read morewith her care for the past 15+ years!

Julie is AMAZING!!! I know i don't make it easy with my lists, routines and specific things my…read morekitty babes "need" etc. but she does it anyway and with so much love for them. We left for Hawaii the day before the fires broke out and i watched on my camera system in horror as our windows blew out from the severe winds filling the house with embers, ash and branches from outside. She was there making sure it was taken care of and that all babies were still inside. She also ran to all her pets in immediate danger and evacuated them to her own home. She went even more above and beyond than she normally does and i will be forever grateful.

Brings dogs into dog park leaves them unattended for up to 5 minutes at a time to bring in more…read moredogs from car. On Thursday February 27th 10am I witnessed one of her dogs get attacked, she was not present and I had to break up the fight. She brought a small tan French bulldog with a birthmark on its hind leg that was pinned to the ground and attacked by a medium sized boxer. The dog she was responsible for could have been seriously injured by the time she returned. I would think twice about sending your dog here.

Had my daughter's wedding in Pasadena and needed to board my nine month old puppy for a couple…read moredays. After extensive research, I decided on The Pawhouse Estate. Erika, the owner, is very responsive, knowledgeable and open. We initially met her at a dog park so that our puppy could meet her, her pack and some of the dogs in her daycare. We had never taken our puppy to a dog park and were quite nervous, but she gave us tips and feedback that were helpful. After 30 minutes, we felt confident that he would be well cared for and in the right environment for a high energy puppy like ours to get the mental and physical stimulation he needs. During his stay, I shared with Erika that I was having separation anxiety, and she kindly shared various videos, provided updates and assured me that he was doing well. When we picked him up, he turned back to look at Erika with such appreciation and care that we knew he'd had a blast and felt safe with her. If you are looking for a caring, happy and fun-filled place to leave your beloved pet, The Pawhouse Estate is the perfect location. Their prices are comparable and affordable, and their service is excellent! Highly recommend!

We are so lucky to have found Tiger! She walks our Golden Retriever puppy George a few times a week…read moreand it helps us so much during our busy mornings. Tiger offers more than just a dog walk. She takes George on exciting adventures in new places and he comes home so happy and tired. He also gets amazing socialization and training from Tiger, who knows how to perfectly handle his puppy energy. Not only do we trust her completely with him, but she's also just a great person who cares deeply about dogs and humans. We would recommend her to anyone!

Tiger is fantastic! She is great at what she does. Theodore our dog had an amazing time while we…read morewere out of town. 10/10 recommend.

If there was no stars that would be my rating. This is about 6 months overdue- so this is not an…read moreemotional review. Our experience with Julia was so bad. For our first actual walk, after our first "meeting" she came 30 minutes early and apparently knocked on our door. Our neighbors saw her come up and just leave as we were home, making lunch so that we could start our day after. She was so upset we didn't "answer" the door she was about to take off. She reluctantly with full on attitude came back up to "walk" our dogs for our practice run. She walked half way down the street and decided she was going to be late for her next appointment and took off. The funny thing is, when I screen shot the actual appointment time, and how she was 30 minutes early- it was her bad. I even went out of my way for not hearing her knocks. Mind you- we have 3 dogs, that will bark to hearts content if there's someone at the door. I'm sure ALL DOG people know this. She's either a scam artist, and/or a narcissist. She refused to apologize, terminated our account and we wasted a day with plans with our daughter because of her mistaken times. She is irresponsible and pretends to be someone she's not. Our community is very small, so I'm surprised she would try to pull a fast one. She not only wasted our day we planned for our daughter but she also makes me worry about her going into people's homes and caring for their pets. Shame on you! I extended my grace and i apologized for not answering when it was your fault! Good riddance! People- there are way too many great walkers around. I'll be posting the actual text soon!

Recently went out of town to visit family, and left my two shy cats (plus a feral outdoor girl) in…read moreJulia's care. Both of them took a liking to her and she sent happy photos of them from her visits. It was great to know they were being loved on and I didn't have to worry. Thanks from all of us!

I thank my lucky stars that we found Pet Mama! Rena is such…read morea kind and compassionate woman and our two kitties were in great hands with her. One of our cats is quite shy and I was a little concerned that she would not even catch a glimpse of him while we were gone. Of course he sensed Rena's warmth and genuine care and concern, he warmed right up to her and she was sending me photos of him the very first day we were gone! Our other kitty loves to watch the birds outside and often tries to slip out the front door to join them if I'm not super careful. Rena understood this and I knew I didn't have to worry about my little feline escape artist with Rena watching her! Rena picked up our mail, scooped the litter box, and washed the kitty dishes. She offered to fill our bird feeders and would have done just about anything I asked. She is so positive and so helpful. What a treasure she is! I feel like we can travel without hesitation any time because we know that our cats will be well cared for with Pet Mama!

Rena helped take care of my two cats and did a great job when we had a trip/were away. She set up…read morean initial meet and greet, and was easy to reach, responsive, and took great care of my fur babies while we were out of town. We highly recommend her and will definitely use her service on the future.

I am currently a full time firefighter and often respond to incidents at the drop of a dime…read more Any time I am expected to be out of town for an extensive period of days, I know I can trust my snake and little dogs (who need a lot of attention, and they both love Joey and Lauren!) as well as my low maintenance cat in their care. They are both very personable and passionate individuals. In addition to not having to worry about my animals while in their care, I even had the privilege of sharing laughs and stories with the two of them. I trust and appreciate the honesty of this couple and would recommend their services to anyone with care taking needs. I can't thank you enough Joey and Lauren!!

I am a former long-term client of Waggin Tails when the business belonged to Mike and Melissa…read more They sold the business to Joey and Lauren about three months ago. I wouldn't hire them because they didn't provide me with any of their personal or business information and references. Whoever Joey and Laren are, they are not Mike and Melissa!

The walkers in the Long Leash family have been one of the best gifts in our lives. We are beyond…read moregrateful that they serve the pups and pets in our neighborhood and we don't know what we would do without them. After using app-based walk and pet-sitting services, we wanted something more personal for our fur babies - we wanted them to see the same people on a regular basis, and to know that there were professionals who were watching out for their well-being with the same concern as us....we found that and more in The Long Leash. The love they get each day in the form of walks, pets, love and attention priceless, but then you add in The Long Leash special touches and it's beyond incredible: -after each visit, your walker will send personalized messages (with photos!) to you describing your angel's antics and actions (they are eagerly awaited by us everyday, and we promptly forward them to members of our family around the country who now love The Long Leash walkers as much as we do!) -we went on an extended vacation during which our walkers visited multiple times a day (messages after each visit, of course), and upon our return found a "welcome home" bouquet of flowers from our pets (our walkers). Adorable. -on rainy days, our walker takes our dog outside but then brings her in out of the rain to play brain games - she literally comes prepared with indoor fun to entertain and engage our angels even when they can't go outside! -they are experts at special requests and seem to love them and view them as a chance to know your pet better. -last but not least, our walker watches our pets' behavior as if they were her own, and notes any changes in appearance, and any new physical bumps or oddities that may be concerning, and any changes in behavior that we should look out for. I feel like we have another partner in their well-being. I just can't say enough about them - give yourself the joyful gift of The Long Leash in your life, for you and your pet!

I absolutely cannot believe this quality of this service- not only are my chihuahuas and cat in…read morewhat is clear to be the utmost professional care, but they LOVE their walks and visits with the long leash. It's so wonderful knowing my pups have this part of their day to look forward to. I get the most amazing daily pictures of my babies on their walks and cuddling at home. It is my favorite part of the day to click on the daily update via email after I know the long leash has been there. Our walker is always within the time frame and is so easy to communicate with. I am so grateful to Leanne and the Long Leash!!!

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.