I'm very pleased with the services at Four Paws. They saw my cat for a follow up after an recent trip to the emergency vet. Both Dr. Bauer and Scott were very gentle with my scaredy cat. They took their time and answered all my questions. Very knowledgeable and professional. We'll be using them for our dog Cody as well. read more

Our pets are family, and this seems like a company where it has become more about revenue and business and less about community and heart. During my visit, their office manager was horribly rude to the younger tech staff. I would even say condescending right in front of us. Maybe their problem is with administration, but from all my years in HR, your problems normally start at the top and roll downhill. Disappointing. I suspect they have a high turnover and are definitely not a teaching clinic that will bring our next generation into animal care. read more

Have always had a great experience here! Prince and Welch have both been very helpful over the years with multiple pets. They itemize every bill without even asking, which I really appreciate. Even when our dog had to have her tooth removed, they gave me a breakdown of the cost. What the min/max I would pay for the procedure. They are very welcoming as well, I refuse to take our pets anywhere else. read more

Dr. Prince has zero bedside manner. Robots have a warmer disposition. She is in dire need empathy training. Their vets misdiagnosed cancer in our dog, and then later she delivered the terminal diagnosis results with flat affect and no acknowledgment of their oversight. Heartless. read more

Four Paws staff is very caring. We are from out of town and they still got us in same day.

Rude, condescending, terrible. Waited 45 minutes in room. As I was telling my husband I was tired of waiting and was going to complain the female vet and assistant barged into the room and said "Don't worry about complaining, we're here." What? Were they listening outside the door? Vet CONDESCENDINGLY AND DISRESPECTFULLY told me my kitten needed her vaccinations. She was obviously annoyed they were late. I explained that 3 weeks ago at the last appointment the kitten had a fever and cold symptoms so we scheduled this appointment. Couldn't get vaccinations again due to cold symptoms. Went to Cats on Broadway and had he vet diagnosed a TUMOR in kitties nasal passageway. THREE DIFFERENT VETS MISSED THIS HUGE TUMOR). Surgery removed a 2mm by 3mm TUMOR! Magically, the "cold" symptoms disappeared. This vet office obviously employs NEWBIE vets who think they know it all and are rude. If you want to pay stupid high prices for stupid vets go to Four Paws read more

Four Paws is great! Always on time, staff is kind and informative, Dr Bauer is the best. I always feel my cats are getting great care

I love this vet! I have a pretty protective pitty that needs regular allergy shots, and the staff here do SO well with my dog. They are really understanding of my dogs situation and have always been so patient with her. Could not recommend this place enough. I take my cat here as well and they do a great job taking care of him! read more

Both my dogs were seen at Four Paws last week for routine check ups. The staff were warm and friendly and the place was very clean. The vets were so nice and answered all my questions. We were in and out but nothing seemed rushed. I highly recommend Four Paws! read more

I recently relocated to the area and needed follow up care for my dig. They were very nice there and very gentle with my tiny girl

My dogs have been patients here for years and I have had decent experiences until now. I brought my senior GSD in a few weeks ago when she randomly had lesions pop up all over her skin overnight. We did lots of research about what was going on with her, as it seemed Dr. Welch had no leads, other than an upper ear infection and a "scratched eye." She then ordered x-rays and blood work which all came back clear. We brought up autoimmune disorders and suddenly Dr. Welch agreed. She then ordered multiple skin biopsies. One biopsy resulted in a dime sized hole in our dogs ear. Nothing was mentioned of it until we called multiple times and stated something was wrong with the biopsy wound. (See photo!!!) After the suture removal on the ear, Dr Welch laughed and said "it looks like she might have a pierced ear now." She also stated she had NO IDEA the biopsy SHE performed had resulted in the huge hole. She also started our dog on steroids and a pain killer, neither of which side effects were even mentioned. In the last 2 weeks since beginning the steroid, we noticed SIGNIFICANT muscle deterioration in our dog. This was brought up to Dr. welch and she offered no help or further information other than it's a possible side effect. We tried to contact the owners, and finally after 5 days we got in touch with Dr. Mary Prince. She was EXTREMELY unprofessional and talked over us as we tried to voice our concerns. She also said that we were lying and mistaken about what Dr. Welch had said and done over the past few weeks. This clinic has proven to be BEYOND UNPROFESSIONAL. They truly do not seem to care about anything other than pushing customers through and making money. We expected SO MUCH MORE from them at a time where we are so worried about our dogs overall health. Truly disappointing service and care from this clinic. read more

Four Paws Veterinary Clinic - Veterinarians Near Me - Missoula, Montana

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Thank you to Four Paws! We were RVing thru Missoula when our dog got sick. Not only did we get in immediately, we were able to get in again on a moments notice when symptoms didn't subside. I'm happy to report as we continue on our trip, our dog is doing very well. This couldn't have been possible without Four Paws! Thank you to the entire staff, you're exceptional! read more

Four Paws Veterinary Clinic - Happy camper - Veterinarians Near Me - Missoula, Montana

Our cat had 2 abscesses from being attacked by a raccoon or dog and Four Paws was awesome. Since then I have talked to others who said they are great too. Reasonable priced and super pleasant to deal with. 2 thumbs up, A+. For some reason Yelp sucks because even the best companies have crappy reviews. So frankly I'm hear to say these guys rock and take these other reviews with a grain of salt. Go look up your favorite place a see the BS written about them and see if you agree. Anyway, rant over. Four Paws has been great to me, my In laws, coworkers and friends. Friendly, fast and reasonable. read more

Excellent care for my senior girl! New to town and needed a vet for my Miss Payton. Accepted her as a new patient, saw her immediately and diagnosed the issue. Communication with me was outstanding! Treatment plan worked immediately! read more

Four Paws is by far the best vet clinic I have ever been to. I was traveling through Montana with my Malinois and needed to see a vet. Most of the offices I called were not very accommodating. Four Paws however not only squeezed me into their schedule, but they also provided top notch care. Dr. Prince was super kind, professional and most of all she was very thorough. I wish my vet office back in California was as good as this one. BTW some of the other reviews on yelp didn't make any sense, so I think they might be for the previous doctor. Thank you Four Paws! read more

Four Paws Veterinary Clinic - Lola - Veterinarians Near Me - Missoula, Montana

When my husband and I awoke this morning we had no idea today would be the day we bid farewell to our Bruce. After calling this morning they understood that it may be time for Bruce to leave this earthly body. They fit us in and Mason and Dr Prince were nothing short of angels among us. At every step, they both assured us everything would be when WE were ready. Mason and a vet tech administered the sedation and again assured us we could take as much time with Bruce as we would like. When Dr Prince came in to begin the final step, she again assured my husband and myself it would be when WE were ready for our final goodbye. When we decided it was time, Dr Prince sat along side us on the floor with our beloved Bruce and pet him with us all the time telling him he was a good boy as our tears fell. When he was gone we were again told to take as much time as we needed. They made sure to ask if we would like paw prints and gave us two to remember our bestest boy. We cannot thank Dr Prince and Mason enough for making such a heartbreaking decision and day for Bruce and ourselves a peaceful moment. read more

Skilled. Honest. Personable. Trustworthy. New ownership at Four Paws is a breath of fresh air. Some of the old reviews need to be deleted as the new owners have really upped the standard of care and customer service here at Four Paws. The location is so convenient for us, so we're glad to bring our cats to Dr. Fintan Maguire now. read more

I have had great experiences with Dr. Prince and all of her staff. She is a very knowledgeable vet and the surgical procedures she performed on my dog were done to the highest quality. Koda is always nervous in the exam room, but they make him feel comfortable enough to get through the appointment with no issues. We are lucky to have Four Paws in Missoula! read more

They intentionally injured my dog behind closed doors. I asked them to look at a bump on my dogs tail during an examination, and my dog came back to me dripping blood from her tail. They had made a puncture wound on her, without my knowledge or consent. I was then charged for the injury they caused. I was so in shock, I didn't know what to say. I went home and cried, I was so upset. They do not do a proper examination, when you have more questions (because they do not know anything due to not giving a proper examination) they tell you to make another appointment and next time write down your questions. So you have to tell them to do their job and you have to be responsible to ensure your pet is healthy, not the licensed knowledgeable professional. They told me my cats head was a funny shape and he had small eyes. I don't care that he might be odd looking, I care that he is healthy. I do not trust them alone with my pets and I do not believe they receive proper care at Four Paws read more

A few years ago at an annual checkup with a different vet, my beloved oldest dog, Pickle, was diagnosed with heart failure. The said it so nonchalantly, with such matter of fact coldness that I was left reeling for weeks, mourning the imminent demise of a creature I loved like a child. I'd heard about Patti through a few colleagues and decided to get a second opinion. It was the same diagnosis, but a much different experience for Pickle and me. She walked into the room after a stressless waiting period and my dog immediately fell in love with her. She supplanted me with a ton of information related to CHF and let me know that it wasn't necessarily an immediate death sentence with the correct course of action. She was kind and compassionate and she understood how much I loved my dog. Pickle received the very best, most loving care for another two years. And when it was time, as devastating as it was, Patti was able to help us say goodbye to each other in the most calm, gracious and dignified way. And for that alone, I'll forever be grateful to Patti and her staff. read more

We have been to 4 paws for several years. I always referred people to them. BUT....this year when it became firework season, I called a requested a refill of doggy downers for my petrified dogs. Shakes much and is terrified. I have received this rx in the past. This time they said I need to bring my dog in for his yearly exam before they'll refill. No problem, when can I come in? Well, we don't have openings till after the fourth of ju!y. Well, why can't you refill so my poor ten year old dog doesn't have a heartattack. Nothing they can do for a loyal customer? Can't give me two? Suggest other methods ??? Nope. Will never go back. They care not one who for my dogs mental health. read more

This place is a joke. They had me sign a service agreement with total costs for a procedure for my pet and when I came to pick her up they tacked on an additional fee. Horrible customer service and didn't even care to try and waive the fee knowing they could keep my dog hostage. DON'T GO HERE read more

I'm sure these are caring people but we had a bad experience and no communication from them. We took our small dog here to get an allergy shot. He soon became sick then he looked partially paralyzed and soon afterward he died. Always was a healthy, happy dog who was never sick. We called and told them what happened and got no response. We then wrote them a letter and got no response. We don't know if the "allergy" shot killed little Bentley, maybe it was alone heck of a coincidence. But they never got in touch with us about it. Really weird, and very sad for our family. read more

This is the best vet I've ever taken my animals to. The staff is so warm, patient and kind. They really take the time to listen and provide fantastic advice. This will be the only vet I ever take my animals to from now on. read more

The worst. Loved Patti but her desk people are just smug and awful. Now she's retired and the new vet is not smart at all. And he kept the same awful reception people. Hint: GO ELSEWHERE. read more

Only good things to say. I am traveling from out of state and needed a claw trim for my cat. I called and got an appointment. They were courteous and professional, and efficient. It was easy to find and we parked right in front of the office. It was clean inside and did not have that urine smell many places do. No odors at all. The fee charged was very reasonable. I would come back and I recommend it highly. read more

Can't imagine taking my dogs to anyone but Patti. She is so good with both animals and humans. She is the best!

Was visiting Missoula for a few days when and needed someone to see my dog quickly. After several phone calls to different vets where I either got no answer to the call, or was told they were all booked up and couldn't see us, I called here. They told me they would squeeze us in. I was so pleased and my dog was given a careful check up and treated for her issue. I was very happy with the consideration and care. I figure this shows a higher level of concern, and wanted to share this. Thank you. read more

The male vet is cold. The woman is better. They seem unapproachable and uncaring. Why oh why did Patti have to retire. The male vet didn't even think to check for my female dogs thyroid. Took her back and the woman did a blood draw. Now thyroid replacement has made her healthy and her coat is beautiful once again. I gave them a chance but now am finding a new vet. read more

Dr. Prince is a gem!!! Her compassion, knowledge and attentiveness are one of a kind. It was by chance that I met the great folks at 4 Paws today as they were there only clinic able to see my ill pup last minute (something that has never been possible at Missoula Vet Clinic). The front desk staff, the vet techs and Dr. Prince surpass every expectation. You can tell they genuinely care for your pet and take every concern seriously. We are so blessed to have 4 Paws in our community. I will never go anywhere else. read more

The worst visit I've ever had a veterinary clinic. I brought my cats in for the annual visit and to talk about some inappropriate urination issues with one of the cats. They requested to hold them for a few hours until they could get a urine sample. About four hours later I got a phone call saying that I needed to come pick them up ASAP because they were too stressed out, so I went and got them. The receptionist talked about everything under the sun except for my cats well-being and also forgot to tell me a great many things that she was supposed to tell me from the doctor. After getting my cats home one was completely covered in puke, and the other one which is normally ultra tame, wouldn't even allow me to be in the same room as it without it wanting to tear my leg off. I called them back to ask them about the puke and what I should do to help my other cat calm down so it's not attacking everybody, but little did I know I was talking to the receptionist that was supposed to be helping me out earlier that day. Again, the receptionist felt like it was more important to continue to try to talk over the top of me rather than let me ask my questions and when I finally called her out on it she decided that having an angry attitude with A paying customer that was simply trying to ask a question was the best choice for her. It got so bad that I couldn't even actually talk because she wouldn't allow me to. At some point she stop talking long enough to take a breath and that's when I let her know that I will not be returning to four paws ever again. I highly recommend you don't either. read more

Tough lesson in diagnosing limp in our large breed dog. Empathy lacking, charges full bore and no better idea what is bothering him than when we were $500 richer. The visit did rule a few things out but left us clueless as to what to do next. Our Buddy not allowed a potty break in over a 6 hour span either. No more Dr McQuire for us. read more

Patti is an amazing person and veterinarian. She's been my dog's vet for 12 years, and i've never considered going to anyone else. prices are fair and we've always been treated professionally and with compassion. best vet in town! read more

Prato is rude her assistant is mental the whole office is aloof. Prato yelled at me because my dog left hair in her exam room, "next time I should make an appointment after he's done shedding". She screw up a $1000 ACL repair on one of my dogs and when my other dog was suffering from renal failure her assistant tried to schedule an appointment in 2 weeks to put him down, I told her it was an emergency but she's to stupid to care, I called Pruyn's and they got him in right away so I've used Pruyn's ever since. looking back I can't believe I put up with Patti Prato crap for 2 years and her office manager Emma is totally incompetent she couldn't hold a job at Mc Donnalds. Don't trust your beloved pets to Dr Patti Prato she''s a overpriced hack that should not be allowed to practice Veteran Medicine. read more

Dr. Patti is the most compassionate, thorough, and practical vet I know. Her staff is knowledgeable and friendly. The best small vet practice in town. Our dogs LOVE her and her staff. read more

Once again, Four Paws has provided us with excellent care! Our dog lost his eyesight in one eye (cataract dropped), and we rushed him in to Dr. Mary Prince who was compassionate, caring and very helpful in terms of the care he should receive. We are so grateful to Four Paws for their continued outstanding care. THANK YOU Dr. PRINCE! read more

After waiting ten days for an appointment that HAD to be on a specific day for my schedule, AND getting my Primary vet to send film and notes at least THREE times prior to my visit, 90 minutes BEFORE my appt. time Dr. Prato's RUDE assistant "EMMA" called to say that due to the HUNDREDS of daily emails to Dr. Prato had either lost or had no room left on her email to receive the "records". Thankfully a REAL vet, MY vet, Dr. Tom Currier, agreed to send them ONE MORE TIME, when I called "EMMA" back to tell her, I began to question her about why the office waited so long to tell me, since they originally INSISTED all be received 24HOURS prior to the visit, she got all bent out of shape and hung up on me. Some ten minutes later I got a call from a "Patti", (don't know if it was the Dr. or another Patti from the office. telling me without even asking or hearing about what went on during the phone conversation, that my appt. was being CANCELLED. I HAVE NEVER BEEN TREATED THIS WAY. AND, FROM A DOCTOR NO LESS. DR. PRATO may or may not be good, but Four paws is a Vet FACTORY, I have no intention of using a vet who is so busy that on at least FOUR occasions within in a 10 day period could lose important records at least four times. Even though my Joshy is like my sone, I thank god it wash't ME or my WIFE who had the problem and that Dr. Prato was our physician. Alan Gelman Florence, Montana It has been an hour since my original post and I feel obliged to add the following remarks. I am NOT one to anger quickly I AM however, obliged to know why things happen, especially when things go wrong. The fact that the phone person was so quick to dismiss me when I asked how my dogs ex-rays and clinical notes could have vanished on multiple attempts makes me believe that this has happened NUMEROUS times with other clients to the point where being dismissive seems to have become the POLICY, What bothers me most is that if indeed it was Dr. Prato herself rather than some other random "Patti" that called to cancel my dogs visit for a "second opinion"and did not, NOT bother to ask about the content of my conversation and how it "went down" or, OR show a greater concern for why I had made the appointment in the first place, but RATHER take her employees version as fact, then I question her concern as a HEALER on all counts. read more

We started taking our dogs to Four Paws a few years ago, and have never felt comfortable with their staff. They make us feel as if we are a burden, and our pets aren't as important to them as they should be. They also charge just a basic price for one dog, my Rottweiler, and charge the full checkup visit for the others. I think this is because they don't like our 7 1/2 year old Rotti, they never treat him with affection, they seem to act like hes a dirty wild animal, and hes the sweetest dog to everyone. They never ask how the dogs are doing, or notice any issues that they have. Our Rotti has bad arthritis, and my little shitzu is going blind in one eye and has bad eye allergies. We've questioned them, and seeked advice many many times almost every visit about these issues, yet they never want to help or even just give a little information on the issues. One staff member, one of the veterinarians, is a very nice woman, and seemed at least somewhat decent in the welfare of my little dog, she is the only person there that we feel comfortable with, for the 3 years we've been using them, and we only met her about a month ago. We have finally decided to change vets, despite the extra driving miles we will be doing. We would rather drive further, and pay more, in order to feel genuinely secure and cared for by our Vet. That is the main thing, when your Vet truly cares, and loves what they do. I think Four Paws is breed discriminated, and non genuine. They may be caring with certain customers, but it should be with all their customers, not just their favorites! read more