Four seasons is the best. great service. Great neighborhood spot. They do a great job with my shirts for a fair price.

The best dry cleaners in Pittsburgh! They are a squirrel hill treasure. So kind and great at what they do.

I've used Four Seasons for my sweaters for years. In addition to providing great cleaning, they repair the moth holes, snags and pilling and make them look brand new again! Also really love the fabric dry cleaning bag! read more

Simple efficient service, will happily use them again for my dry cleaning needs. Community minded business.

I used this dry cleaner about six months ago. When I entered the shop, I noticed a strong smell of cigarette smoke. When the pants I left for dry cleaning came back, they did unfortunately smell like cigarette smoke. I had to hang them outdoors for a couple of days to get rid of the smell. I won't go back here again. Disappointing as they were my regular cleaners before the pandemic and their location is convenient. read more

Their service was amazing before. The girl who used to work there was very polite and helpful, but currently their new people just terrible. I checked my clothes twice in person and he said they were not ready. He didn't even check it for me because he didn't know what clothes in that order, and started to search it until I said I wanted to get back my clothes even it has not been cleaned. The rudeness of him was insane. I have not met any person rude like him. He didn't want to say any word to you nor any apologies for wasting your time going the store. He also hang up my phone right away when he said the the clothes were ready. It was such a terrible experience. read more

I brought a dress to the cleaners that had a breast milk stain and was dry clean only. When I brought the dress home I realized the stain was still there. I called and they mentioned stain removal is only 50/50. They did not tell me this information when dropping the dress off or let me know when picking the dress up. I paid for nothing and the lack of information is upsetting. I will not be coming here again. read more

i've been coming here for a few years and out of all the dry cleaning places in squirrel hill, i would recommend this one. good service, fast turn around, and the two ladies who run the front are very nice. read more

I'm in tears. I gave them my shearling jacket for cleaning and one small rip on the elbow to repair and got it back with the material practically deteriorated and full of holes. I asked them before I gave it to them if they were ok with vintage material and they said yes. Now my jacket is ruined. It was my grandfathers and he is dead now, so this is truly heartbreaking. I tried calling to report this and a manager has not been on sight. I'd give zero stars if I could. read more

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dropped of 4 outfits{pants&shirts} 2 b "pressed only" charged me over $60.00!!!! the owner has a bad attitude..never get my money again!

I dropped off two pairs of jeans and a shirt to be altered. The jeans were too long so I wanted them hemmed. The shirt had buttons on the cuffs that fell off. I got them back a week later - it seems like they have a lot of people coming in everyday. The tailoring for the jeans was very good - I don't notice the seams at all yay. They ask you what inseam length you want it to be, and if you don't know, you can always try on your pants on-site and ask the tailor to pin it for you. However, I think they left this weird stain on my shirt - and I don't know how it got there. Overall, the pieces of clothing cost me $27, which seemed a little high. (Those two factors contribute to the -1 star) But they're really close to CMU (where I go to school) so I guess I'm paying for the convenience. Overall though, they do a good job and the staff members there are really nice :) read more

We were very nervous to get my wife's wedding dress cleaned after our wedding (mud stains all over the bottom). We met Larry, who talked us through exactly what he was going to do and communicated throughout the whole process. He sent us pictures of the cleaned dress before boxing it. I now have a very happy wife. They did a great job and I will be using their services in the future. Thank you! read more

Brought in 2 coats, 1 leather, and 1 hoodie to have the zippers repaired and the pocket replaced on the leather jacket. They did an awesome job on the repairs! Will definitely use their services again. read more

My building's management company contracts with 4 Seasons to provide pick-up and delivery laundry and dry cleaning services. Get the latest: By mistake, I added to my laundry bag of shirts a 99 cent bandana. Clearly marked 100% cotton and Made in China, no one would mistake this rag for a fine piece of cloth. Yet Four Seasons Dry Cleaning dry cleaned it for over 3x what I paid for it. At worst they should've laundered it. Reasonably, they could've called me to ask if I hadn't made a mistake by including it. Or simply returned it. Dry cleaned?! Wait, that's not the punchline. You call and they say they cannot credit you. You must talk to the owner, Larry. Well, Larry calls back to say that he cannot credit me. Why? They can only make an adjustment when I return the item for additional service. Like they'll ever get my business again. And yeah, the collars read more

You'd think a sloppy klutz like myself (my friends use the sweet euphemism that I'm "good at making things looked lived in") would be a regular at the dry cleaners. You'd also think I wouldn't buy a light-colored winter jacket, because that would probably mean lots of stains, right? That's what you would think, right? But no. And of course I ended up with a giant black stain on my coat. Ink? Oil? Tar? Pomegranate juice? Who knows, but I was way too scared to tackle it myself, which led me to my first experience with the dry cleaner. The dry cleaner terrified me because my friends have plenty of horror stories about things coming back with holes or with stains not being removed, and I had no idea what the price of anything was or even how pricing was determined. I envisioned someone handing me back my clothes and saying, "We charged you $45 for this summer dress because it's hideous." My jacket was $30 (usually only $23, but it's down and there was that mystery stain). They were able to remove the stain and a pen mark by the sleeve, but one on the front proved too stubborn. When you take something to the cleaner, you know, you want it completely clean, especially if it's $30. I mean, the point of having a professional clean my clothes is hoping they'll be able to get rid of the incriminating messiness I can't. My button up shirt was $4 for a wash and light starch. It was categorized as a blouse, even though it's exactly the same as a men's dress shirt, which are $3.50: this detail annoyed me. My striped jacket with a stain on the front (did I mention I'm clumsy?) was $10. They weren't able to remove it but said they'd try again for free. If they get it out I'll give them another star, but I have my doubts. According to their brochure they're the "Pittsburgh area's most respected & trusted pick-up and delivery service!" I should have realized a slogan that says nothing about your quality of work says everything about your clientele's priorities. The people who use Four Seasons regularly don't have the time to pick up and drop off their own dry cleaning, which works for them, but since I'm not a high-powered executive (or on house arrest), I don't mind doing it myself. Considering my clothes weren't totally clean, and how many cleaners there are on Squirrel Hill alone-not to mention the rest of the city-I've got a hunch there's a better deal for me somewhere in the city. I'm on the hunt! read more

I don't normally review businesses but I am very impressed with Four Seasons dry cleaners. I am a fairly new customer, I have probably used them about six times now, and I am sold hook line and sinker. While they do have a storefront, they also have pick-up and drop-off services in many areas. They give you a bag to use to pack the outgoing clothes in, and they give you a wreath hook for your door so that on the morning of the return delivery you can hook it onto your door and then they hang the clothes there. It is all done through your porch, you do not have to be home to answer the door to do these things. At first I was worried about porch theft but we've had no problems at all. We put the clothes out in the morning that we've ordered the pick up and they usually pick up between 9 AM and 10 AM. If putting it out on a Thursday they return it on a Monday. Or they have a Monday to Thursday reverse rotation as well. It's really convenient and they do an excellent job. We've not had one thing pressed incorrectly nor any buttons broken, etc. Zero problems. When I've called into the store with a question regarding my account or placing an order I was handled courteously and expertly by both the owner and a female employee who works there. And they have a very easy website where you can program a pick up. I've only called in but there was a question or when I forgot my user name. I highly recommend trying this business! read more

I had an excellent experience with Four Seasons Dry Cleaners. We had a particular large order involving cleaning 30+ sets of costumes for our college dance team. We utilized the pick up and delivery service which was extremely convenient since we had such a large amount of costumes to dry clean. We were in constant communication with Larry who ensured that the pick up, cleaning, and delivery all went smoothly. It was a pleasure to work with someone who was so extremely flexible and willing to spend the extra time to ensure that our costumes were cleaned properly. They truly care about their customers and work extremely hard to provide an excellent dry cleaning experience. read more

Four Seasons is in a great location and seems like a fine place for dry cleaning or alterations as it's been around for a while and has a very nice looking storefront, but don't be fooled. I'm giving the review 2 stars instead of 1 because the shirt laundry I've had done there wasn't awful, but the alterations were terrible. I recently went to have a blazer and a shirt tailored. I received the blazer back and the sleeves were too short and the buttons were sewn on so poorly they fell right off. As for the shirt, the sleeves were also much too short and they didn't even trim any of the excess thread off after they used the sewing machine - there was a solid foot of several strands of thread hanging off from one of the sleeves. It looked as if the shirt was done in a complete rush with no attention to detail. Needless to say I will be taking my future dry-cleaning/shirt laundry and alterations elsewhere. read more

DH dropped off some pants for dry cleaning. When we got them back one pant wasn't even cleaned. For the price this isn't something you can overlook. When we brought it to their attention they fixed it promptly, but were unapologetic about it. Plus we had to wait another 4-5 days. I won't be back read more

"Don't worry... we are a reputable establishment" was the comfort I was offered when they lost my two trousers. Guess what?!!! Abandon hope all ye who hear those words. I moved to Pittsburgh 6 months ago and got attracted by this shop's cool name and decor. I travel a lot and have been using them a lot. they do a decent job, but cost a lot. In any case, I was happy to pay more thinking it will give me a peace of mind to trust my clothes to this "expensive" shop. Come Jan 3rd, I gave some shirts, trousers and sweaters for dry cleaning. A week later, on the day of pick-up I get a call that they need more time with my trousers. A week after that I go to pick up my clothes and am told that they can't find two of my trousers. Instead of being apologetic, they give me an attitude that said - this is just part of business! I was promised a call next week. Of course the call doesn't come! I call again and the lady makes excuses - "Oh! I was going to call you. But I first wanted to check with another customer who may have had your pants. And she was out of town." I said you promised me a call back, and I need my pants or a final word that I should buy new ones! She replies, "I will let you know as soon as I know, ok?" - NO! THIS IS NOT OK! This is not how you treat your customers. When you make a mistake, at least show decency to apologize! It went for two more rounds - they promise to call and never call, and make the same promise again when you call. It's now almost a month and I'm left with two lost pants and a hell lot of frustration! So, you might like the place when everything goes right (and if you don't mind paying so much). But don't think the extra money buys you better service or even decency when something goes wrong!!! read more

Very disappointing and terrible service. Missed pick-ups, dropped messages, and awful customer service.

If you're looking for a convenient and reasonably priced dry cleaner, look elsewhere. I travel alot for work and this is the hardest it has been to find a decent cleaner. I ignored the reviews and decided to try this place out. First impression and service was bad, takes an average of 5 days to get your clothes back and they insist it has to be after 5pm. Your initial receipt has no price on ($0.00) it so you have no idea what you would be paying till you pick up and I did ask and they said that's how they're set up. Should've seen this as a huge flag as I picked up 2 shirts and 5 pants for over $50. Definitely won't recommend it. read more

I don't pay enough attention to how much dry-cleaning and alterations "should" cost. So it's hard for me to compare. But generally, I feel like this place does decent, yet slightly overpriced work. But they're right around the corner, so I would rather pay a few extra bucks and not have to hunt down a different place. They've never ruined or messed anything up. Sometimes my alterations have come back a tiny bit shorter than I expected them to be, but that's not consistent. I've seen the same guy over at Irene's, so maybe he does work for her too. read more

I am writing this review to warn others NOT to send clothes to Four Seasons, located in Pittsburgh, PA. I unfortunately sent a new, expensive suit to be cleaned. When it was returned to me, I was surprised to find that a bar code had been permanently attached to both the pants and jacket. In fairness, Four Seasons' website does mention that bar codes will be used, but I was unaware. At any rate, I was distressed to find that the fabric around the area where the bar codes were attached had been damaged. There was significant discoloration and a very obvious, large imprint. I assume the tool used to attach the bar codes involves heat and pressure, and it obviously causes damage to some fabric. When I complained, Larry offered to try and fix the problem. I sent the suit back and when it was returned to me, things were even worse. The jacket still has the discoloration and imprint, as well as a large brown stain, which I assume is a burn mark. And the pants are also severely damaged. In addition, the button is missing from the waistband of the pants. I honestly could not believe that my suit was returned to me in this condition - I don't know how Four Seasons could think any customer would be OK with this. I complained again and Larry told me that my suit must have been damaged before I sent it in, and helpfully suggested that I should try returning it to the store where I bought it. He pointed out that Nordstrom has a very generous return policy. Thanks, Larry! Too bad I didn't buy my suit at Nordstrom and thus cannot take advantage of them to fix the problem your company caused. If a dry cleaner is going to use bar codes to track items, they should know how to apply them without causing damage. And they should have enough experience to know what types of fabric cannot take a bar code without suffering permanent harm. Do not send your clothes here unless you want to risk serious damage. read more

I had pants hemmed here and, while the guy did a decent job (though they still ended up too long even though he pinned them while I had them on?) it was absurdly expensive and took A WEEK. Come on now. read more

I just drop 11 shirts and the girl in the front desk was so nice and helpful , you dont find that a lot And their job is really good read more

Our building contracts with them. Horrible customer service. I called to locate my clothes after two weeks. She told me we have too many orders for her to memorize my order and tell me where the clothes are currently. She said to try back if they don't show up! read more

Do not waste your time or money-they are awful! They are beyond overpriced for alterations. I took A blouse in for cleaning and it came back ruined with a spot- they were nasty and took zero accountability. If you want to waste money and be treated poorly this is the place for you!! read more

Wow. I wouldn't even believe what I am about to write if I didn't experience it myself. I'm not one to really lambast a place unless they deserve it, but this experience was truly ridiculous. I dropped off a pair of lined wool pants and a pair of gloves on 12/18. The gloves are synthetic material with leather strips on the fingers and a leather palm. Normally, I would wash them myself, but they have some of that "smart fabric" on the thumb and forefinger for use with a touch screen. When I dropped the stuff off, the guy told me that they might have to send it out because of the leather. The price for that was unreasonable, so I said if they couldn't do it in-house to just not bother. He said they would call if they could not do the gloves, otherwise, I could pick everything up on the 22nd. Fine, no problem. I didn't get around to stopping back until yesterday, 12/27. I walk in and hand the guy my ticket. He goes into the back, where I can see rows and rows of hanging, cleaned items under plastic. Given that my order was supposed to have been ready 5 days prior, one would assume that my clothes would be on such a hanger. They have a sign behind the counter that is sort of one-way glass/mirror, but I could see through it. The guy walked into the back and I could see him rummaging below. He picks up my pants, puts them on a hanger and covers it in plastic. He puts the gloves in a bag and ties it to the hanger and brings it out. He seemed a bit dodgy and told me that they couldn't do the gloves. I said okay and asked what I owed him. He said that I had pre-paid when I dropped off. This was not what I recalled, because we had a conversation about the gloves and what the charge would be, etc, but he was the one looking at the computer, so I shrugged and left. It all seemed a bit weird and off, but I it was raining and had things to do, so I just took the bag and left. When I got home, I pulled the plastic off the pants that were poorly hung on the hanger and THEY WERE NOT CLEANED. Not even a little bit. They had the exact same wrinkles in them as when I dropped them off. What the heck?? I am usually one who is pretty relaxed about mistakes and I'm perfectly happy if a business makes a honest mistake and makes a fair gesture to rectify it. In this situation, if the guy had just said that (for example), when they determined that they could not clean the gloves there was a misunderstanding and the pants were not cleaned either and then offered to clean them for free or at half price or give me one-day service or anything of the sort--they may have earned a customer. But instead, they appear to have lied to my face and intentionally deceived me. As I said, I don't think that I did pay for the service, but what the heck was that guy thinking? I wasn't going to notice that my pants were a wrinkled mess and weren't even touched? I guess he thinks people can't see him behind that mirror? Did he think I'd be less pissed off if I believe I *paid* to have them keep my pants in a pile in their store for nine days? I chose Four Seasons because they purport to use a "greener" method of dry cleaning. I don't know if that is true either, but I can assure you they'll never see any of my green. What a ridiculous experience. read more

Fool me thrice, well, that's my fault but I've finally learned my lesson. Issue #1: I take a suit in to be dry cleaned because it smelled a little like a smoky bar and had some fur on it. I have a week's leeway before I need it. I go to get it when I'm told it will be ready and I'm told there's a delay because of excessive "stainage". Well, since there weren't any stains, I ask for a manager. At this point, the woman behind the counter says she needs to call me back. When she does call back, they admit to not knowing where it is. Eek! Ultimately they find it at whatever place they outsource it to and I was able to get it back later that day. Not a disaster, but should hav ebeen a red flag. Issue #2: a pair of jeans that I have hemmed end up 4" too short. Well, I was pissed, but I didn't try them on for the tailor to measure and he just measured based on what I was wearing right then because I was in a hurry. I guess I thought that maybe it was possible that they could stretch in a different way or, I don't know, something. I took the blame for it and didn't make an issue. The final issue: I paid for a pair of expensive pants to be hemmed and put a rush on them so they would be done by Thursday. I called on Thursday and they told me they'd be done on Saturday. Annoying, but nothing I could do. So, on Saturday I go in and the woman working says they can't find them... AGAIN. I wait for about 30 minutes while she makes a series of calls, to no avail, and then tells me she'll call me when they find them. Towards the end of the day they find them and I go to pick them up. They actually had the nerve to charge me. You'd think if you'd screwed a customer over this way, you might give them a freebie to make up for it. Not this place. When I said I'd never be back, the woman said "we all make mistakes sometimes." To which, I replied, "Not all of us make them as often as this place". read more

Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry. With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately. I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they wern't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left. In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland. read more

One coat I dropped off didn't get cleaned at all and the lady said we didn't promise the stain will come off (excuse me?). The other very expensive coat I dropped off get all leather buttons damaged and said they followed the instructions. The instructions said take them off before wash, can you read English? Extremely bad attitudes. Unprofessional dry cleaner. Throw your clothes in the washer it will give you better results, at least it won't be lost. read more

This was the third drycleaner I used in Pittsburgh. Parking kind of stinks, they are expensive, and they do just a hairs job better then Footers. I won't be using them again either. Why is it so hard to find a cleaner who can press a shirt wtih out leaving creases in them? read more

I have never written a write Yelp review, but feel an almost civic duty in warning people away from this place. This is not only the worst dry cleaners we've ever used, but one of the worst businesses we have ever used. Deeply unprofessional from start to finish, including really dodgy, defensive and contradictory answers when we had questions about a charge. Uneven pant hems, dirty clothes returned as "clean," downright rude service. We have tried them twice, thinking that maybe the almost comically terrible work and service we got the first time was just a fluke. Nope. Four Seasons is not just bad, they are the worst. Steer clear. read more

If I could give a review with negative stars I'd be doing that vs. giving even one star. Items come back with stains and more wrinkles than they had went I sent them. In fact, I had to throw away one of my favorite blazers due to their repeated staining the material. The first time it came back with a stain on the front I thought maybe I didn't notice it so I marked the stain, left a request to clean the stain and sent it back for recleaning (I paid for this second cleaning with no complaints). When the blazer came back not only was the first stain not resolved it now has a second stain on the collar. Sadly, it's now in the garbage. The convenience of having this service in my apartment building isn't worth ruing my clothes. From now on I'll be driving my items to a local, better quality cleaner. read more

Was excited to find that Four Seasons did pick up and drop off but then on my very first order the delivery was "lost", over $1,000 of clothes gone just like that and no response other than "our driver says he dropped them off". No other real effort to help. 0 for 1, one and done. Very disappointing. And yes this review is for the Pittsburgh location, not chicago. read more

Finally, I found a decent dry cleaner is Pittsburgh! After trying numerous other shops, primarily in Shadyside (see my other reviews), I ventured a little further afield and found Four Seasons. They treat my clothes with a healthy respect that was clearly lacking at other shops. I own nice clothes and expect to keep them that way, so that is the most important thing to me, and Four Seasons delivers. The price is worth it if you value your clothes. On the negative side, for people more accustomed to the fast service of other cities, the typical 4-day turnaround can be hard to get used to, and the dropping off/picking up process can be a little cumbersome. I try to run by once a week to keep things moving, but that isn't always convenient with a hectic schedule. Also, I have made extensive use of the tailor, Alfredo, who I find to be excellent. I have had him alter no less than five suits and at least as many pairs of pants and have always found his work to be excellent. I tested him out with a few easy things first before I asked him to bring in and hem my Armani suit, but he passed with flying colors. read more

The problem with most dry cleaners is they tend to be located in places where parking is difficult. However the great awesome thing about Four Seasons is they do pick up and delivery! I don't find them any more expensive than other places and they gave me 1/2 price off my first order. It was quite easy to sign up on their website. And when they returned the dry cleaning, they gave me a purple laundry bag for future pick ups. It was like magic! I put a bag of my clothes to be dry cleaned on my side porch before I went to bed and a couple days later I had clean clothes dropped off at my house! read more

Eventually, they found the customer who was given my pants by mistake, and I got my pants back. After all the back and forth, I was offered some store credits for future cleaning. So this incident is considered resolved, and I've upped their star counts by one, but I am not exactly running back to claim those credits. read more

Yeah, here's the thing - I thought I would go local because it's local, but I ended up just going back to Zips because they cost less and my clothes are taken care of better. Nice try. read more