Chris Chandler is one of best at Four Stars. He has helped my family find multiple vehicles and the process has always been super easy! Then entire process is smooth and fast. read more

My company buys all their trucks from Four Stars. It's a smaller dealership, with grassroots customer service values! I give them AAA+++

We traded a 2009 Corvette and a 2017 Harley for an absolutely wonderful 2015 Corvette stingray. Aaron our salesman was great to work with and Adam the finance manager was great. We love small town dealers as apposed to big town as the experience is so warm, friendly and awesome. No take it leave tactics. We will definately refer our friends and think if them rye next time we are buying. read more

Four Stars Auto Ranch - Out with the old. - Car Dealers Near Me - Henrietta, Texas

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The GM reached out to me and made it right for wasting my time, gas and money. That shows me at least they care about their customers enough to make a bad situation right. read more

Four Stars Auto Ranch - Car Dealers Near Me - Henrietta, Texas

We had a flat this morning and stopped in and Jason and the guys took great care of us and got us back on the road quick! I would recommend them! read more

We have known Anthony Levell for over twenty years and know him to be an honest man with integrity. Anthony starts Monday January 22 at 4 Star Auto in Henrietta as a car salesman. He cares for his customers and listen to their needs and meets them. Our son in law called him when looking fof cars for his twin daughters when they started driving. He found two used cars and they were fully satisfied with them. If you or your friends are in need of a car, whether new or used please consider calling A tbony at 940 4470741. You will be glad you did. read more

I bought my Expedition from Tom in November! He made everything so easy and went above and beyond to find me the exact car I wanted! I would give him ten stars and recommend him to everyone read more

It took me a couple of weeks to finally "pull the trigger" but Chris Chandler was there to help the entire time. He was never pushy and never got tired of my endless texts and questions. I finally found the perfect truck and the deal was made easily and painlessly. The dreaded "finance guys" even went great. I was offered the usual gap insurance and extended warranty but there was no pressure at all. He even beat my bank rate. This was a perfect car buying experience. read more

Wanted to give a big THANK YOU to Four Stars Chrysler Dodge Jeep Ram. They went the extra mile in finding me an awesome new truck at a great price that was able to absorb my negative equity, shorten my term, and lower my payment! I'm super happy with my deal and my new truck! Thank you to Mike Thompson at Four Stars and Bill Whitlock at D&M Leasing! read more

Four stars has sold me 3 cars since 2008. Best cars ive ever owned. They're always friendly, courteous and fast. I wouldn't by a car from anyone else. read more

They are getting 1 star because they answered the phone and that was about all they did. Now where to begin? Called the service department up and scheduled some work on my vehicle. At this time I asked if any loaner vehicles were available as I was dropping of my daily. I was informed that if I scheduled out 7 days, there WILL be one available. Great! Thank you. Called 3 days later to confirm service and car, "You are good to go, we'll see you soon" I'm told. Call the evening prior to drop off, "I'm sorry but we don't have any record of your appointment, and we don't have any available loaners". So now I'm not even in the system for service? Ended up getting my vehicle put back in the system for service on the following day. "We'll call you if anything changes" I'm told. Call the next morning, was hung up on on the first attempt. Second attempt was put on hold for 10 minutes, then the same person answers, put on hold for another 7 minutes, then same person answers again! I tell them not to put me on hold again and if they can verify that anyone is even in the service department. "they are in a different building and I don't know" they tell me. Why am I upset? One, they offered me a service (loaner) that was then not provided. If they didn't have one in the beginning they should have told me, I could have got a rental. Easy fix. Two, we "scheduled" the work in advance to prevent delays and allow them time to get their loaner and parts in order. That obviously didn't make a difference because they didn't actually schedule my work. Third, nobody knows what is going on between the departments and it's obvious nobody communicates over there. This caused confusion and a lack of confidence from me, your customer. And lastly, you still have not contacted me, again your customer, as to what is going on (4 days after the "appointment"). I have had this same BS "service" from other dealerships in this area and was told by others that Four Star was not like the other dealerships. Guess those individuals didn't have to deal with the same service department I did, because their customer service is absolutely terrible. Didn't even make it in to do the work because they couldn't get their stuff together! I will NEVER do business with Four Star and will NOT recommend them to ANYONE. I may only be one person, but if Four Star doesn't get their stuff together, they will lose ever customer they need to keep their doors open. read more

I have never met a nicer group of Gentlemen at a dealership than Four Stars. We were genuinely treated with such care and concern about our vehicle. Our vehicle was worked on in a Very timely manner and it was done right. We were treated like Family there. If you want a great deal and want people who will treat you wonderful even after the sale of your vehicle - go to Four Stars!! You will be glad you did. read more