Great service, no upcharge, got the vehicle fix when and for how much he advised…read more Jay saw we had limped the car in and really couldn't make it anywhere else without a tow, and he never took advantage of tried to upsell. Very honest and open.

Jeff has been servicing my 2009 Pontiac G8 for 4 years. He is without a doubt the best auto…read moremechanic I have ever had the pleasure of meeting and knowing; he is knowledgeable, honest and thorough. Provides all the services of GM without the HIGH COST. Thanks, Wayne J.

A year later and I will say they stood by their warranty up to a certain point. I did have to take…read moremy Yukon back to them several times be it for transmission fluid leaks, dipstick tube loose and leaking, chattering/transmission vibrations. All were repaired at no charge although it did seem like warranty work was not there priority, every time I had to bring it back to their shop they would have it for over a week. And trying to get a hold of Daniel was nearly impossible, he's never at the shop, and when you are lucky enough to get him to answer the phone he was just promise to call you right back in 5 minutes, only 5 minutes will turn into 5 days. My final draw with this shop is when I brought it back to them because the transmission would not shift into 3rd gear. Daniel told me it sounds like the clutch drum is probably cracked and that it is a common problem with my transmission. When I asked if that is covered under warranty he said it is not because it is not a part that is replaced with a rebuild kit. Which is true most shops at best will inspect it and test the pressure at best when rebuilding. Mind you from the time I brought it back to finding this out about the drum he had the truck for 4 days and supposedly hooked up the computer and took fluid samples to tell me he thinks it's the drum, he had not dropped the transmission, in order to find out for sure if it was the drum Daniel wanted me to pay $2600 up front to drop the transmission. Which is how much I paid for him to rebuild it. When I asked Daniel what if it's not the drum and it's something under warranty I still have to pay $2600 he said we can work something out. Never before have I ever heard of having to pay upfront for a repair that may or may not be covered under warranty because the mechanic doesn't even know what part has failed. At this point I decided to take it to another shop because once I pay the money you can tell me whatever you want failed and it's not covered by the warranty and now I'm out the money. So I decided to have my truck towed to another shop that was recommended by my daughter that rebuilt her transmission 2 years ago and hasn't had issues since. They rebuilt it for less than what Daniel wanted to drop my transmission for to tell me if it was the drum or not. I told them how Daniel thinks it's the drum without even seeing it, and if it was the drum to replace it. Well it wasn't the drum, the tech took it for a test drive and said he didn't think it was a drum, he dropped the trans and found the 3rd and 4th gear clutch plates were burnt up and the drum was fine. Those clutch plates were part of the rebuild done by Kings Automotive and were covered under there warranty but obviously they did not want to drop the transmission open it back up to find out without being paid up front. Like I said they will take care of the nickel and dime repairs they can do with out dropping the trans. But if it's something internal good luck they will want the money up front at that point good luck. And if it's warranty work plan on being without your vehicle for at least a week if you're lucky. Save yourself the money and headache and go elsewhere especially if it's transmission related

Danny is very knowledgeable of vehicles, he has a gift and can almost instantly diagnose issues…read moreeven without using the computer. I have been to a lot of mechanics that have screwed me over in the past, but he is honest and gets straight to the point and formulates a solution for every problem, no matter what vehicle. Kings Automotive is definitely the place to go. Great family to work with.

I dropped my car off the day before my appointment. I received a call early the next morning, was…read moretold that the repairs that were needed were covered under warranty by dealer. Great work, quick, and honest. Saved me hundreds of dollars. Take your car here if you value a clean shop with efficient employees.

Just had these guys replace the radiator on my truck. Excellent job, quick, and reasonably priced!…read more10/10 I'll be back in the future!

Fonzi is amazing. This is the only mechanic I trust when I can't do it. They've always been honest…read moreabout what needs to be done and have never tried to up sell me or squeeze something in. Prices are very reasonable and the service is top notch and they are quick to get you going again. Thanks so much and I'll see you soon!

Great shop got an alignment for a 350z with a angle kit and they did a fantastic jobread more

I've been to a lot of mechanic shops over the years, and Terminal 15 is hands down the best…read moreexperience I've ever had. They're fast, reliable, honest, and completely transparent throughout the entire process. I never feel like I'm being sold something I don't need, they take the time to explain everything and always have my best interest in mind. Danny has been especially great to work with. He's always willing to help, answers all my questions, and genuinely tries to find me the best deal possible without cutting corners. That level of customer service is hard to find these days. They've earned my trust, and that's not something I give out easily. I'll be bringing all of my vehicles to Terminal 15 for as long as they're in business. If you're looking for a mechanic you can actually count on, I can't recommend Terminal 15 enough. Five stars!

Great Service and Price ... AC Service in the middle of Summer ... Terminal 15 was there for me …read more Appreciate it !!

Try to keep this from getting TLDR. I guess the short story is this place did great work…read more I bought a used car years ago, it had a "performance" muffler on it. After putting up with the loud exhaust for a couple years, I was done. I went to a place that was closer to me at the time, and they put a stock muffler on it. Still had a little rumble, but told not much to do about it. Job well done, or so I thought. Few years later, I start noticing a rattle on startup. It's not bad, it goes away after warm up. I carry on. Few months ago, it gets worse, still goes away, but I think I might have a transmission issue. Friend of mine I'm telling about it said he had the same thing once and he had a broken bracket on his exhaust system. I get under and see this mess. Cracked welds, pipe separated from the muffler. Also, they didn't install a mounting support above the pipe, probably one of the reasons it broke. Well, not going back to that place. I did a little research, and Big Johns looked like the best place. Little out of my way, but I wanted to make sure this time things went better. I believe John was there when I arrived, and had another guy who worked with him. I mentioned the whole problem, plus said it was still a little loud. He suggested a slightly bigger muffler, plus he installed a bracket support where the other place hadn't, and also redid the other two supports that were in place. The new supports were obviously more heavy duty. It did the trick. Also, I noticed my car was running better and a couple of issues had gone away. Car is now running like it did before all this started, and it's the quietest it's ever been. Charged me $200 and it was well worth it. At this point, I'm pretty happy. Be aware that when I was there, they only work on one car at a time. I don't know if he utilizes the other garage bay, but they work fast. It took maybe 30 minutes or so to do the job.

A few years ago I had an Chevy HHR that needed a new muffler. The dealership said it was all in one…read morepiece which was upwards of $800. I went to John and he cut and welded in a new piece. $220 out the door. His work is amazing and fair price. Now I want to upgrade my muffler on a 6.2L GMC Denali and this is the only place I will go.

We had left Houston on our way to red river, New Mexico, my truck developed a problem with the…read moreexhaust from the turbo, and I look up muffler shop, this one came up and it was about 3:45 in the afternoon. I talk to the guy and told him that we were on our way to red river with a problem. He looked at it and said it could be a two hour process, he sympathize with my predicament and started working on it. and then went to work on it. He was done shortly before 6 o'clock before closing. His shop was top-notch everything in his shop with clean and perfect order and he fix my problem

Highly recommend these guys pricing was the best around for replacing a catalytic converter they…read moregot me in and out super fast very friendly and explained everything.

Brian came through for me today and I couldn't be happier. I needed new spark plugs and he was able…read moreto fit me in same-day, no hassle. Fast, professional, and straightforward the whole way through. The truck is running noticeably smoother now. If you need an honest mechanic who actually gets you in when you need it, this is the guy. Highly recommend -- 5 stars.

Paid for a diagnostic that was wrong and when he was supposed to come look at my car again, he…read morenever showed up.