Wonderful experience. As a gay traveler on the road I felt very welcomed. They even went through…read morethe trouble of putting my light in which was a job and a half.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Wesley helped me changed my headlight when two other places couldn't do it. These folks know their…read morestuff! Thank you so much (:

Great first experience at this location!…read more I needed some electrical terminals but wasn't sure on sizes needed. I brought some of my own circuit breakers with me to get sizing right. I first stopped at another national "Auto ...." parts store across the street. Sadly - amid COVID-19, this "other" store had all aisles blocked and only had counter service open. This didn't work for me, so I went across the street to O'Reilly's. The greeted me (from a distance). I asked which aisle the electrical terminals were in - was told and I proceeded to look it all over. I made my selections, stood behind the line on a X marked spot on the floor and waited my turn to pay. It all turned out well. I got to shop "for myself". Thanks O'Reilly's!

I saw an ad for headlight restoration and decided to give it a try. I was beyond impressed. The man…read morethat helped me was extremely nice and they did a fantastic job and all for only $25!! My lights went from yellow and hard to see to looking brand new!! Way to go Walmart! You should definitely try this great service they offer!!

I am pleased that front desk service was able assist me retrieving these two filters for engine and…read morecabin for 2011 Honda CRV SE AWD. Though the filters of particular I needed were not on the shelves, the employees were helpful and assisted in finding it. Thank you for the promptness and allowing me to borrow the Phillip screwdriver to loosen engine area.

Our zero-turn needed a new battery. O'Reilly online said the ship-to-store price was $79.99 and it…read morecould there by 2:30 p. m. that day. Cool, so I called the store to check on it, since I questioned same-day shipping. The store said they would get it by 2:30 p. m. So I went to the store that afternoon. Their price was $118.99 for the same battery. I get that buying from O'Reilly online ship-to-store is different than buying from the store, but that's a huge mark-up. Next time I'll buy online ship-to-store and NOT buy from the store.

A small store. Or at least the customer area is. But the selection is very good, and thru the door…read moreto the back there are probably a bazillion parts. Best of all the stories and conversations make this store a great place with good friends. They are ready to be your friend too.

Terrible customer service. Waited in line to see if I grabbed the right part for 10 minutes the fat…read moreguy with blonde hair and blue eyes was on the phone and couldn't grab the right part for me; made me go grab it and I had to sit at the back of the line. Threw the crap back on the shelf and walked out pissed. Screw that place I'll be going to autozone from now on.

Ask for William. Don't know the guy from Adam, but best / most knowledgeable customer service I've…read morehad in years. This dude knows everything automotive, extremely helpful, great attitude, ect, ect. Seriously. O'reilly, if you read this, if William is not already running one of your stores, you're missing something.

I'v been in business for 35 years, Family parts business 14 years before that, I'v always took…read moreprided in taking care of my customers at all cost and deal and support one parts store. DUE to bad parts and bad customer service on warranty claims from O'Reilly's we can not & Will not ever deal with them again. Last Claim we had to change complete A/C system 3 times in 1 1/2 days claim for 1165.00 they wont to pay 206.00

Terrible service. I used this O'Reilly's for years (mainly because i thought this was the place all…read morethe other hot rodders shopped... Which i think it still is for some reason???) until I come to the realization that this place just doesn't not suck. My wife used to ALWAYS complain when i had to make a "quick" stop by the parts store and i came here. She would always say "oh god, we're going to be here for an hour" and i would always respond to the idea that "I already know what i need, it'll be quick, I swear." Low and behold, i don't know why it took me so long to realize this, but she was pretty right. I started to notice that i would come in here, stand in front of the counter and be treated like i wasn't even there... All the freaking time. It was actually pretty awesome how it played out the same way every single time i went. On my last actual visit to this particular store, i even called 15 minutes ahead of time to have the guys cross reference me a number on a radiator hose that they, by the grace of God, just so happened to have. The guy asked me for my name and phone number which I graciously gave to him... Only for me to show up 15 minutes later to be told that nobody had pulled the part (while the guy who took my name and number stood right next the other guy "helping" me). When i told the guy that i had just called and asked them to pull the part (that way my wife didn't have to wait for half an hour as usual) he just arrogantly said that he got busy. I guess he was busy leaning on the counter having a casual conversation with another customer. Anyhow, to make a long story a little less long. The last straw for me was whenever I called to check and see if the flywheel that I may have previously purchased at O'Reilly's was still under warranty and was pretty rudely and unnecessarily confronted about why the flywheel may or may not have malfunctioned. (You know what? I'll just say it, he was being a little [underline little] f'ing prick) This particular employee proceeded into telling me, without even seeing or hearing the actual problem, that the problem wasn't the flywheel, and that he's not going to warranty it until I take it off and bring it up there and he has a chance to inspect it. What? I guess he's an expert in the flywheel business?? So after a civil exchange in words I told him I was just going to go ahead and call AutoZone and continue taking my business there as I had done for the past few months or so after the radiator hose incident (and a whole slew of incidents leading up to it). I called AutoZone and it turns out that i had actually purchased the flywheel there. They told me to bring it on up, which i did and it was replaced. No questions asked. That said, I think I'll continue not using O'Reilly's anymore.

I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

Just bought a Yukon Denali from Clay Estes at James Wood and 12/10 recommend! Clay is professional…read moreand makes the car buying process quick and efficient! I live in the DFW area and pass about 5 GMC dealerships heading to Decatur but it is for sure worth the drive! First time purchasing from James Wood and we will for sure be back because of Clay!