I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Top notch guys, I needed a valve stem replaced and the counter guy grabbed the flat out of my truck…read morebed and had it knocked out in two minutes. I tried to pay and they wouldnt accept it. The kind of free $2.00 repair that makes me send everyone I know there for any tire work, from tractors, atvs to cars and trucks. It takes you back 20 years to real customer service.

Wife took her car in to get a couple used tires to hold over until taxes. They replaced 2. Turns…read moreout they put the wrong size on driver rear. Wife's vehicle is AWD. This DESTROYED the differential. When I called to tell them of their mistake, their manager Aaron advised me they put the wrong size on her car on purpose just to get her home. This is a lie. She drove from home to their shop to get tires that could get her through a few months. And further, the driver rear tire wouldn't have been a problem getting home. It had a slow leak! Why replace it at all if the medicine is worse than the ailment?! She told them she wanted to get a new set in A few months and asked for a quote. Which is to say, we KNOW they knew she intended to drive on the tires for a few months. Aaron quoted lies supposedly on the work order, All of which I'm positive had fresh ink as we spoke on the phone. Go somewhere else, anywhere else. How can you trust your vehicle with a company that skirts accountability and the lacks the integrity to do what's right? Lie after lie to save themselves a buck and stick their neglect on their customers. Just a disgusting practice. My Wife's take on this den of grift. I went into Texas Tires a couple weeks ago to get two tires replaced. I opted for used tires until I could get a new set a few months later. I told the guy that helped me this exact thing. I had him give me a quote for the new set I planned on getting near the beginning of March. They replaced the tires and I went on my way. Cut to three days ago when my car started making a God awful noise. I had to have it towed to Southwest Nissan so they could tell us what was going on. Turns out the rear tire they put on was not the right sized tire. It destroyed the differential and rear axels. When my husband called up to tell them the tire wasn't the right size they told him that they told me all about it. They said they told me it was the wrong size but it would get me home and back to a shop to get the correct size. This is 100% untrue. They never told me anything remotely close to that. So that's Texas Tire, anything to weasel out of accountability I suppose. Don't take your business there, you're not dealing with honest people. I'd rather pay $2,295 for a brand new differential and rear axels than be dishonest scumbag.

I came in for windshield tint and had a great experience. My husband is particular about…read morecar-related things and Johnny was very reassuring in the level of quality the shop was able to offer and guaranteed the work. We called around to several shops before choosing Texas Sunshades and it was the best deal we found. ($200 for Llumar Air 80 tint on a 2023 Kia Sportage) Very pleased with everything and will go back with future vehicles. I will say, the lobby/office is not really a place you'd sit and wait for a few hours (small and very warm during our August visit), so plan to have a ride elsewhere. Or walk down the road to McDonald's like I did

Johnny is great - he installed my front and back cameras to capture all the horrible drivers on the…read moreroad. Yes, I said it - there was a man driving - that decided he needed to be before everyone, driving on the shoulder and pushing his way through as I was talking with my husband (hands free) on the way home - the man was so inpatient that he drove on the shoulder and I was the one who let him in and he decided to keep hitting his brakes and threaten me that I had to dial 911 and give them the tag number - so these cameras will come in handy to record the violent me first behavior on the roads that are now a permanent effect these days. People have become so rude and don't know how to communicate or show common courtesy to each other since the covid lockdown. Back to Johnny - wouldn't ask for a better person to do business with - he is top of his craft - actually my husband is going back to have his front windows tinted. Thank you Johnny

I visited last week the store and I will say that the store is the cleanest store that I've seen in…read moreFort Worth and also the workers there have been very very helpful so I comment this store to everyone for its cleanliness and fast help and extremely Customer friendly

Usually come here for the advice and great customer service, especially when it's not convenient to…read morevisit the dealership. Had a tire service light show up on the dashboard and asked if they would check it out. Unfortunately, they only service check engine lights. Thought that was odd but whatever! This experience won't deter me from visiting in the future. Now it's off to the dealership. What fun! Great customer service nonetheless. Please shop here!

Called for a last min AC evacuation/recover and recharge. With only about an hr before closing they…read moreopenly encouraged me to come and get it knocked out. I drove from Azle to the shop and they sure enough got me in and out. The tech was extremely friendly and knowledgeable. We talked cars and shop for a few mins while the machine was doing its job. Quick, simple, extremely well priced and friendly service! I will definitely return for future automotive needs.

I will not allow me to give more than five stars. Service is excellent. The owner does it right…read more Got my stuff done and checks to make sure the vehicle is still doing right. The guy is about quality work. Prices correctly to repair but just take money. Live this shop. I will be back when and if I need them.

Elijah (assuming younger one since there are two at this location) helped me today. Not at the…read morestore. On the side of the road. I had a flat and he'd just gotten off work. Just want you all to know what an amazingly kind young man you have working for you. We need more people like him in this world. I made a TikTok about what happened today and called the store and I'm posting this review. Everyone needs to know about him. The next time I need new tires or have any tire related issues I'm coming to see him! Please give him and this location your business! Also posing on Google!

With the recent cold weather I needed the air pressure in my tires checked. I stopped by and was…read moreimmediately greeted by the employees. Jarred assisted me with my tires. He was very friendly and professional. He took care of me quickly and answered all of my questions. Very good customer service at this location.

Great services and prices…read more Great experience! I did everything over the phone and messenger they knew what I wanted on my truck Monday and had everything ready by the time I showed up Wednesday wait wasn't long at all . Thanks y'all

Take your business elsewhere. Once they have your money they could care less…read more Spent 1800 on some tires and once they were mounted, I realized that these were not the tires I expected. I expressed this to them and they basically said too bad. My wife just spent 3600 on rims and tires about 2 months ago here as well. I figured I would help out a small locally owned business during these tough times instead of going to a big chain store to get these tires. Now here I am waiting to put my old tires back on after explaining to the "chain tire store" what happened. They can't believe what happened to me and said they have a 30 day return policy... And they would of changed the tires immediately if I wasn't satisfied. Now I'm stuck with these brand new tires that I didn't want.

The WORST consumer experience of my life! We bought a 2023 Hyundai Ioniq 5 from Jerry's Hyundai and…read morewe LOVED the car. The ICCU unit failed and the vehicle could not be driven. It was towed to to Jerry's Hyundai on May 19, 2025. It took them several days to determine what the problem was, then then I was told that they didn't know how to fix it and had to wait for the national repair problem center (or something to that effect) to get back to them. They finally figured out what was wrong with it the car and how to go about fixing it. At this time I was working with "Kim" at Hyundai National Consumer Affairs, and while she was very nice and sympathetic, she was not able to get the dealership to contact either me or her. Kim seemed to gather information from me to put together with information she was getting from the dealership but had no ability to actually help in any way. (BTW, the service advisor, Bobby Lewis, almost never answered his phone and the only way I could find out what was going on with my car was to visit him in person at the dealership). OK - NOW it's June 1 and get a call from Bobby Lewis telling my that the part had come in BUT the hail storm the night before did a lot of damage and that I should contact MY insurance company. It seems that your dealership only has insurance for their own cars, NOT their customers' cars. So.. I'm out the 500 dollar deductible for my own insurance. A few days later, I was also told by Kim that the dealership ordered the wrong part and it was not compatible with the car. After not getting any response from Bobby Lewis about when the new ICCU part would arrive, I went to complain to the General Manager, Doyle Maynard, of the dealership, he said that my wife and I were lying - I told him that "Kim" at the National Consumer Affairs told me that the first part was the wrong part, Doyle said that she didn't know what she was talking about and that they DIDN'T order the wrong part, and that Bobby called us on several occasions. His quote was "I saw the call sheets on the account." I asked him to see those call sheets and he said NO. - By the way, I have a recording of part of the conversation between myself and Doyle Maynard where he argued with me about who was telling the truth. This conversation was not pleasant and Doyle was very aggressive and tried his best to intimidate me and my wife. And I'm pretty sure that all the calls between myself and Kim from the HNCA department were recorded and could be reviewed. FAST FORWARD (actually SLOW forward) and my car was able to drive on July 11 (May19 to June 11) with $18,000 of hail damage. I took it to Jerry's Collision and finally got the car back on October 1, 2025. I must say that the people I worked with at the Collision Center were very nice and responsive, BUT they also made several mistakes that increased the time for the repair. Geico said "20 days" for the repair, Donnie Kern told me they were busy and said it would be more like "30 days". It ended up being 10 weeks! Josh Mayfield was very nice, and due to an error by one of the technicians, a critical part was thrown away and they had to find and order a new part which was going to delay the repair even more. Josh offered to pay our rental car fee from the time the discarded part issue was discovered until we got our car back. This was very nice of him to make this offer and he was always a gentleman and very responsive. Not at all the horrible experience we had at the service department with Bobby Lewis and Doyle Maynard! I'd say that the work that the Collision Center did was very good, but not quite excellent. I can still see some very minor non-smoothness where some of the dents were repaired, and the paint job on the new hood was not great. All in all, it was a truly horrible experience with Jerry's Hyundai and I will NOT be taking my car back to Jerry's Hyundai again, ever!

FRAUDULENT SALES PRACTICES - TAKES ADVANTAGE OF THE ELDERLY. I only rate this dealership a "1"…read morebecause I can't give a "0" or a negative number. My father in law purchased a new Hyundai Elantra from Jerry's last April . When he bought the car he told me he financed it , but that I needn't worry , he had taken out a credit life insurance policy through the dealership that would pay off the loan if he passed away before the car was paid off of ( he took out a loan through Hyundai Motors even though he had paid cash for he last several cars because of these assurances) . Well , he died Jan 11 of this year. As his executor , I started working my way through his finances I found the paperwork from his purchase. I called the dealership , they told me they no longer offer these policies , they would look into this and get back to me . A week went by without hearing from them . I then called the company that underwrites these policies - . Gave them my father in law's name , they couldn't find the policy . Gave them customer number , deal number , and policy number - still could not find it . They asked me how old my father in law was . He was 87 when he made the purchase . The representative told me they didn't underwrite these policies for people in their 80s. ( sure enough the fine print stated that anyone 66 yrs old or older was ineligible for the policy.) He clearly wrote his DOB on the application . Of note is the fact that the underwriting firm never even received an application from the dealership I called the dealership again and was once again given the run around . Was told they don't sell these policies anymore and couldn't find anything , asked me to text or email them the paperwork - I did - sales and finance contracts , as well as policy application . The GM of the dealership called me back to tell me there was nothing he could do about it . I asked him why they sold him the policy when the policy clearly stated anyone who had reached 66 years of age was not eligible. They charged him for the policy and rolled it into the loan amount . Then , the policy application was never sent to the insurance company. No attempt was made to tell my father in law that he didn't qualify for the policy , nor was any modification made to the loan amount to reflect this change . I then asked if it was SOP to take advantage of older customers in their 80s . ( there was a number of superfluous 'spiffs' that they sold him were unnecessary including a "GAP coverage policy , a "Anti Theft Protection Certificate " even though the car was equipped with Anti Theft device ,as well as the ubiquitous $1000 "protection plan" ) They basically saw an old man coming and worked him for every last dime ! I asked what they were going to do . I was told I NEEDED to call the finance company and have them come and pick up the car . I did - they picked it up 2 weeks ago , then sent a letter to the deceased , stating they took back the car because "he broke a promise to them" . I didn't realize he made a promise to them that he wasn't going to die . If anything , THEY ( Jerry's Hyundai and Hyundai Motors ) broke a promise to him by telling him he qualified for a credit life policy . I thought I'd seen it all but this definitely sets a new low . I just don't want anyone else to be taken advantage of by fraudulent and unscrupulous businessmen