We have used The Car People for years! Not only is it conveniently located near us, but every time…read morewe need service for one of our vehicles, all we have to do is pick up the phone and within a few short days, we're in. Their Customer Service is awesome. We can't say enough about Wayne Brown. He is courteous, compassionate and always consistently sweet, honest, kind and respectful. Mr. Delante', the owner, is wonderful and is an excellent businessman, entrepreneur, owns 2 shops for your convenience; in Nashville and Murfresboro. If you're looking for the right place to have your vehicle(s) serviced; check out The Car People. You will be glad you did.

I was thoroughly impressed by the services provided by the car people. They were willing to…read morecoordinate with multiple people regarding my cars situation and always communicated kindly. They ensured that I understood the work done on my car and their warranty protocol. They were even willing to make accommodations for my schedule to allow me to pick up my car as needed after the repairs were made.

Went in for an oil change and it was a great experience. Love the transparency and kindness of the…read morestaff. They are very trustworthy and don't try to pressure you into doing anything. They'll explain stuff to you too. I love that it's family owned and the customer service is amazing. This will be my go-to shop for all my car needs.

Huge shoutout to Community Garage of Madison for taking such good care of the "Spicy/Zesty Pickle"…read more(my daughter's Mazda2)! BJ and Sean(?) are total pros--they found the problem instantly and didn't overcharge. It's rare to find a shop where you feel like family the moment you walk in, but between the great conversation and the sweet shop dog, they nailed it. Support this local business!

Always honest, quality work done at a fair price. Thanks for being a trusted and reliable part of…read morethe community!

We gave Joel's a try a couple of years ago based on good reviews here. They have proven to be the…read moremost honest and best auto shop I've dealt with keeping our 99 Buick LeSabre in good working order. and repair. They are fair priced, efficient, and won't push work that is not needed. Joel's Automotive, and Rick and the team will take very good care of you and your vehicle !!

UPDATE: The issue has been resolved. They were friendly and accountable. They went out of their…read moreway to make me feel special on a day where I wasn't feeling very special, and that meant more to me than the car. I'm glad I don't have to go looking for a new car person now.

Never trust this place !!!!!!…read more I went last year to get my car serviced, their water pumped failed and I took it back. They said it was fixed but I needed to replace my engine. I went to pick up my car and it was in worse condition. I finally took my car that had every warning single on. They tried to sell me a 10k job and the real issue was their HORRIBLE mechanics left stuff unplugged this place is a joke save yourself do not go here Almost a year later my car is completely fine and never needed the engine replacement

Took my vehicle in for a new custom exhaust. Customer service was great. Jake did a great job with…read moreinstall and got me in and out within the day at a good price. Will be doing business here again!

Always an easy process with Jake's. Very informative and helpful. I've been coming here for years…read moreand trust this company

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

Very selective in repair projects. Seems to only be interested in easy jobs that require minimal…read moreeffort.

Jody is a knowledgeable mechanic and a truly great person. Not only has he worked on my 1967 Ford,…read morehe has advised me through phone calls about continued maintenance. His work is done timely and honestly. I can't imagine taking my vehicles anywhere else.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.