Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

Alex and Ryan took great care of us with a nail in our tire. Fast Friendly service and a clean…read morerestroom!

The absolute best in the area! Mr. Daniel and his staff are professional, courteous, and extremely…read moreknowledgeable! Even when they have cars backed out the door, they always take the time to get you fixed and back on the road. Give White House Garage the opportunity to service your vehicle, you will be so glad you did!

Honest, quality work at a fair price. We've have had multiple excellent experiences with this…read morebusiness.

We recently lost the HVAC on our '19 Jeep Grand Cherokee and at the advent of the winter season,…read morethis is a definite no-no. I called Notice based on a recommendation from my wife's friend and was able to get her in to be repaired. Turned out the blower motor was shot and it was replaced. Cost was reasonable for the scope of work performed AND the owner drove me home and would have picked me up again if necessary. Notice has earned our business in the future.

Just went there today. First thing guy says when I walk in the door. 'We are shorthanded. Then…read moreanother guy comes out so I can make an appointment for the next day. Asks for what insurance I have and then says we don't contract with them and then becomes short and rude. Won't go there again!

Very quick. Professional and courteous. Did a super job of repairing the accident…read more Keps us fully informed.

By far the best experience! They communicated the whole time. We saw a small imperfection from the…read moretape and they fixed it within minutes. Very pleased and would recommend to anyone.

From the owner: 50 Years Experience, Family-Owned, Free Quotes…read more Products: OEM Parts, Motorcycles. Services: Auto Repair, Body Repair, Body Shop, Brakes, Car Rental, Collision Repair, Custom Paint Work, Full-Service Collision Center, Insurance Assistance, Lifts, Mixing Machine, Oil Changes, Paint Correction, Ripped or Faded Upholstery, Shocks, Towing. Brands: Ford, Dodge, Buick, Chevrolet, Sherwin Williams Paint. Location Facts: Previously Blankenship Collision on HWY 52

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

My Wife's 2020 Tahoe needed a new transmission. I had never been to Automotive Solutions, but I…read morewanted to use a local small business rather than a dealership. The entire crew is knowledgeable, friendly, professional, and above all they are so honest. Getting a new transmission is a big repair and comes with a hefty bill. They worked with our extended warranty company to get most of the costs covered. That was not an easy process and was very time-consuming for Automotive Solutions but they were as much tenacious as they were patient in getting the claim resolved. Our vehicle rides better now than it ever has before and we couldn't be happier. We will be back to Automotive Solutions for all of our automotive repair needs and we will recommend them to everyone we know. Thank you, Jeremy and Crew!

Quick, courteous and knowledgeable service. Did the oil change quickly, recommended some service…read moreissues which they repaired.

Friendly fast service. Oil change location in front. Fast and easy. What was great is the back of…read morebuilding has a great auto repair facility with very competent technicians. Fair pricing did a great job. Highly recommend for all your automotive needs. Josh took care of my truck and I will be back.

Gary has been working on our SAABs for years. He is not only the nicest person that you can come…read moreacross but also knows his SAABs. When he moved his business to Whitehouse, TN, we followed him despite the fact that we live about 40 miles away. We would never trust anyone else with mending our SAABs. If you have a SAAB, there is no one else that can be more helpful in keeping your auto on the road than Gary. Finally, he is the most honest person that you can come across. He does not inflate the labor cost or the parts cost, like others do; and he will not tell you that something needs repair or replacement unless it truly does need to be repaired or replaced. And wow, what a reasonably priced place to get your SAAB fixed! Also, he is a SAAB-certified mechanic: he went to Sweden and took their training, so he really does know his stuff. Have no fear to deal with him. Janusz P.

Professional, very knowledgeable, great prices, and honest about what work should & should not be…read moreperformed on this auto. The service/work done on this auto was exemplary, and the owner is wonderful! We are also having him repair our second car! It was nice to find such a great place!

Courteous, knowledgeable but didn't have the oil needed and couldn't get it. I had to order it from…read moreAmazon.

Aside from how rude the person was when i called in is. They damaged my brand new wheels after i…read morespecifically said dont do this and then they did it anyway. Oh and on top of that make an appointment for first thing in the morning thinking oh ill wait alittle bit and they will get them done, they were 4 new wheels and tires not on a vehicle, nope was told oh "we have alot going on" and we will get to them. Then why did i have an appointment to get there right as they opened to have them done if i was gonna have to come back. If i ever do business with firestone again it sure as heck wont be with this store.