Horrible. Triple confirmed appt. They ran behind, then locked the door on me. Explained my situation. No response.

Really excellent service. I had driven past and thought about going there for a while. Finally, I stopped and went inside to get the piercing. I did not have an appointment, but they were able to accommodate me, and it was a great experience! I felt safe, they explained everything they were going to do, and answered all of my questions. read more

Absolute zero stars!! Walked in for a purchase of jewelry and not get pierced. Waited 10 minutes not to be greeted, but ask how to help and just to be told I needed an appointment to make a 2 minute purchase. No time to make money at this time, come again later? ?? I understand the business States by appointments only, however how is this good business when customer is only there for a quick in and out purchase? read more

Super professional, extraordinarily friendly and helpful. I went for a tragus piercing back in 2019 but didn't have the right ear shape, so got another helix instead. Wanted an industrial this time but, again, not the right shape. Had an anti-tragus and rook instead and think I like it even better! Jewelry for anti-tragus is large because it sounds like it swells quite a bit. Excellent shop, totally recommend! read more

Fox Labyrinth - Rook and anti-tragus - Piercing Near Me - El Paso, Texas

I came in with no appointment for a piercing check and they accommodated me. They saw me pretty quickly and helped me downsize my posts. They were very nice and the shop is clean and pretty. read more

Had an appointment and despite this I waited for an hour just for them to tell me they didn't have the right jewelry size and would need to special order it. I was excited to find a shop that pierced with gold since that's only jewelry I'm not allergic to but was disappointed with my wait time and experience, plus to my surprise jewelry was being charged for the front piece and the back piece so be prepared to spend a pretty penny (my first total was about $570 and I was able to get it down to $250ish after choosing different jewelry). Overall I wish my experience could have been better with them not making me wait an hour to try and get started, as well as having better customer service since the piercer was dismissive of my allergies to other metals to try and nudge me to pay to get pierced with a metal I disclosed I was allergic to and just switch the jewelry out once my body has a reaction. read more

Update: I still recommend this place for the reasons below, definitely don't go to those $30 places unless you want an infection or rejected piercing. That being said despite my good experience initially two days later the end fell off just as i was going to sleep. I don't know why the piercer would put it on that loose. I spent the next hour shoving a piercing around my bridge. I ended up having to go back to the larger bar because i was panicking and not able to do the little one on my own. I told them about this and they basically just said "oh no!" They didn't offer for me to come in and get it downsized again for free or anything even though it was 100% their fault it fell off... So at the end of the day i spent like $40 not including tip to get a titanium bar I'm a bit mad but it's still a nice place. The piercer just needs to learn to tighten up the ends and maybe a bit more like. Customer service for when they screw up. I almost lost a piercing I've been healing for 8 months.. Also the trauma of that emergency swap could cause rejection later on. I do regret stopping here, especially since I not only spent $50+ for nothing but a bar and piercing trauma but I also gave them some of my best crystal samples thinking they did a good job. If you go here please tell her to screw it on tight. ~~~~~~~~~~~~~~~~~~~~~~~ Amazing! They use titanium, have attended conferences of the Association of professional piercers, use the threadless barbells which is safer and easier on the skin. This is probably the safest and most friendliest piercing studio you can go to in El Paso. It's wild how the most reviewed studios are those studios that have $30 piercings but that's just steal and it's not a safe. Here they use an auto clave they have top quality mask on they do temperature and hand sanitizer once you get in the door. It's only by appointment. They are queer/trans/LGBT friendly. I would recommend them to anyone in El Paso. They make sure you know the price of what you're getting before you get it and are super informative. read more

I had an appointment for a child's ear piercing. The website says $40. When we showed up, we had gone over some miscommunication. Not a problem. We were able to proceed. We are looking at earrings and I'm told that will bring us to the $120 to $125 range. Umm what? The cheapest earrings are $80?? Of course they said all prices were on their website. When I left a review on their FB page, they said there are no prices listed (for earrings) as each piercing is different and costs different. They went on to say all costs were gone over in email, which they were not or there would not be sticker shock. In text, I'm told they will not charge for us leaving due to miscommunication. Yet the moment we got to my car, I was alerted they attempted to charge my charge... twice. I do have screenshots of course. Also screenshot text where I showed them that yes, they did try to charge my card. If you're looking for ANY kind of piercing, just save yourself the headache and go to a tattoo parlor. read more

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Great experience! I chose this shop because it's El Paso's only PIERCING ONLY shop and I wanted the best. It also makes me happy to support a business owned by a woman. Girl power! I came in to get my second lobe piercings. Not only is the shop cute and clean, the staff is friendly and my piercer Vivi really knows her stuff and makes you feel comfortable. The actual piercings were quick and easy. While I was there I asked about trying to salvage my double forward helix piercings that didn't want to heal after almost 2 years (they were done elsewhere). I was ready to give up on them. Vivi immediately had a solution and downgraded the jewelry size. I'm happy to say they immediately "healed up" and no longer hurt. I will only come here for my future piercings. read more

Fox Labyrinth - Fox Labrynth did my top lobe piercing - Piercing Near Me - El Paso, Texas

Drove an hour and a half to this place because of the reviews only to find out that their jewelry was super expensive. I'm not paying $100 for earrings. read more

Love them so much, so helpful & beautiful quality jewelry. I'd be going back to them more often if I didn't immediately get pregnant after my first experience! Lol read more

Best place for getting piercings! It's a little on the high end price range but it's very much worth it for a great experience. Everyone is super friendly, welcoming and inviting. Everything is explained through out the process and walk ins are available on Tuesdays only. Well worth the money and drive, will be returning for another read more

The whole team is amazing. Vivi is such an amazing person. She's funny and professional. She takes her time to ensure your piercing will look cute and is sitting right. If I want another piercing I will definitely come back here. My septum piercing looks so cute and was done professionally. Just a perfect experience. Highly recommend coming here read more

My wife and I have gotten quite a few piercings over the years and Fox Labyrinth is probably the best shop we've ever been to. All of the staff was incredibly friendly and knowledgeable. We did have to wait a little longer than we might have at some other places, but when we think about the personal attention and service that we received it totally makes sense why they do get busy and why we had to wait a little bit. Every customer got the same level of attention and care and that was really nice to see. I also have to give them high marks for actually taking the time to really look at what you're asking for and they will let you know if it's not a good idea due to your anatomy. My wife wanted a new daith piercing or a tragus and two folks in the shop really looked at her ears closely and advised that it wasn't a good idea because there wasn't enough cartilage there even though that might mean that we left without getting anything. Not a lot of shops will do that. Fortunately my wife had some other piercings on her wish list so we got a different ear piercing that she is very happy with. They really listened to and helped her get a piercing that she was very happy with. So, yeah. I would definitely recommend Fox Labyrinth to anyone looking for anything piercing related. Their staff really knows their stuff and that's a great thing to see when you're doing something on your body. They do get busy so don't go expecting to be in and out in 20 minutes (although it might happen from time to time), but be assured that the quality of the service, their attention to hygiene, and their willingness to help you get something that you'e happy with is definitely worth it. We were both really impressed with how well run their small shop was and I am positive we'll be back for future piercings down the road. read more

Small Town + Small Mentality = Loss of Business. You have to plan your life or needs around being able to walk in to this business on a Tuesday to buy saline solution or new jewelry. Headed to the next closest shop that will fulfill my needs without an appointment. read more

Loooovveeddd them! Maybe me feel so comfortable this was my first piercing and I kid you not I was so scared to get it done and they were making sure I was okay through it. Completely loved the experience and I'm so glad they were the ones to give me my first piercing!! read more

Fox Labyrinth - Naval piercing - Piercing Near Me - El Paso, Texas

Great service! Came to El Paso for work and had some swelling on my Rook piercing. Had the owner take a look at it and she was able to see me and clean it out the same day. Thank you! read more

Came here to get my upper lobe and helix done and left with an amazing experience! This was my first time ever getting any piercing and it was such a wonderful experience thanks to the amazing staff. Mia was so helpful at the front and Vivi is a total rockstar when piercing. They are super clean and professional. You better bet I'll come back here for more than a monthly checkup! read more

Fox Labyrinth - Upper lobe and helix freshly pierced - Piercing Near Me - El Paso, Texas

Best Piercing Studio in El Paso, hands down. I got my nose pierced here and the entire staff was extremely helpful and didn't mind helping my indecisive ass. They have many cute pieces that fit a variety of budgets. They do ask you a series of questions such as have you eaten, are you traveling in the next three months, what kinda sports do you play? I really appreciated that because they are really trying to set you up for success. Vivi was great answered all my questions, quelled my anxiety, and gave me the cutest after care instructions. Fox Labrynth and team is all about the details. I will definitely be going back! read more

Great experience. Vivi was very helpful, knowledgeable and gentle. Great atmosphere and jewelry selection. Highly recommended.

The people here were absolutely amazing! they took care of my piercing and helped me calm down when I freaked out! All their equipment was sterilized, including the earrings which is amazing! The jewelry selection was great as well! If you're looking to get a piercing I would highly recommend this place! I got my forward helix done here and it was great! read more

Fox Labyrinth - Piercing Near Me - El Paso, Texas

Vivi is by far the best piercer in El Paso, TX. She carries nothing but top notch jewelery, is very helpful with any questions one may have, and is by far the most caring piercer for her customers. She cares so much about after care and prefers for clients to come in periodically after being pierced so she can check on your healing, and is always available on her work instagram (@foxlabyrinth) for any of your piercing related questions, concerns, and needs. Absolutely love her and her service read more

Fox Labyrinth - Vivi has done all my piercings and sold all the jewelery I'm wearing - Piercing Near Me - El Paso, Texas

Never thought I'd want another piercing until I saw and heard about this place. I've recommended to so many and they've loved it.

Very unprofessional and unorganized. Had me wait to be seen for an hour and a half then when I returned they told me they were closing. Which was an hour earlier than their social media and website states. I live on the other side of town and specifically drove all the way to them, just to hang around the business and never be seen. read more

I had my daughters ears pierced here and it was a great experience. The staff cares about their customers and were very understanding and patient with my 3 month old daughter. They went over all the care and the procedures thoroughly with my husband and me. I would recommend anyone considering to get their babies ear done to get them pierced here. read more

Fox Labyrinth - Piercing Near Me - El Paso, Texas

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This place was awesome! The girls were very encouraging and honest. They take a lot of precautions to ensure that you have a positive experience. I got a double helix piercing and it was actually fun. I'm definitely afraid of needles and get super anxious, by the way but this was actually a great experience. They make follow up appointments to make sure you get the best out of everything. read more

Excellent service, friendly staff, and wonderful facilities. I felt very safe getting a piercing. Vivi answered all questions and offered advice in a knowledgeable tone. I highly recommend this shop! read more

Wow where do I begin. She is by far the best piercer I've ever met. I got stuck 3 times by the needle but it was just because of my nose shape and her need for perfection before letting me leave. All I can say is every time I get pierced I'm going to go to her. I recommend her especially if you're looking for top quality jewelry. I wear nothing but titanium, and for her to only pierce with it makes me love her even more. By far the best piercer in El Paso, Texas read more

Fox Labyrinth - Piercing Near Me - El Paso, Texas

Made an appointment with the piercer and got there literally one minute late....told me I had to wait an hour until she finished with someone that just got there before me. Disrespectful and rude. Ended up going to another place that actually wanted to help me. read more

Went in last month for a nipple piercing and Vivi did such an amazing job! She made me feel very comfortable during the whole process. Their jewelry is amazing quality and such beautiful collections to choose from. She's very heartwarming and super friendly. I promise you won't regret going here! :) read more

went in to get replacement jewelry for my tragus'. i brought in my original earring for it so they could help me figure out the size and they determined it was a 16g, so i bought the front threaded pieces to use with my previous backs and i walked to my car to fit them together and they were the wrong size, mine were a 14g. i immediately went back in to see about exchanging the fronts for threadless fronts and backs and they told me they don't take returns. literally 2 minutes after i had walked out with them and the error was due to them giving me a wrong size. "yours must have been pierced with a 14g and we don't pierce with that size" well i'd think you'd be able to tell me the correct size physically seeing the jewelry or atleast letting me exchange them for the correct size due to it being an error on their part. now i'm stuck with $73 front earrings that i can't use. don't recommend. read more

Vivi and her team are super professional and very educated. I was able to pick out my jewelry and make a custom order. Love my new jewelry for my previous piercings and love love love my new piercings. read more

My pierced was great! She checked everything thoroughly for quality control and made sure I knew what to expect. Light handed. And jewelry selection is awesome! read more

Best piercing place in El Paso!! Their staff is amazing and humble. I love how they care about your health more than the money they'll receive. They truly take care of their customers. They saved me from a bad piercing, and now my ear is healed they're saviors!! read more

Vivi did my conch piercing and I couldn't be happier. She made me feel very comfortable and educated me about the benefits of needle piercings vs piercing guns. She is always going to trainings so you know she's knowledgeable and passionate about her craft. read more

Vivi is the only piercer I trust for my daughter and myself. Absolutely excellent service, outstanding piercing knowledge and beautiful jewelry choices. The only place to get pierced! read more

Service was really good, talked alot which kept me entertained, loved that everything was explained in detail to me, and i was taight how to keep the piercing clean very well but it was a bit pricey, and i was not told how much it would cost until after the piercing was done. read more

This is the most incredible place! Extremely clean and comfortable, and the ladies are so friendly! I was nervous about my piercing but Vivi talked me through it and by the end, I was almost crying tears of joy because I had such a great experience (minus the pain, of course). I'd recommend Fox Labyrinth to anyone looking to get pierced! They treat their customers so well! I feel so blessed that I got pierced here. read more

Me nd my best friend have been wanting to get our nose pierced for the longest time but didn't know where to go nd who to trust. I saw that this place had the highest good reviews lol so we decided to go there nd we're in loooooove with our piercings Vivi is very knowledgeable nd patient. Nd we're so happy we trusted her, I would definitely recommend going to her for your piercings hands down!!(: read more

I...just had a LIFE CHANGING catharsis at this gem called Fox Labyrinth. These ladies are the real deal! Professional, intuitive, gentle, STERILE, artistic, and genuine! I have waited a long time for my piercings and they listened to me and treated me with dignity and professionalism! I wish there were more stars that I could assign. Go to this establishment if you want your piercings done right! Thank you so much!! read more