I have a home that is under construction in Palmetto, FL and I had a unique request to build a display case in the wall of my den that would be complete with glass shelving and sliding, lockable glass doors. This is a large case, but the job didn't seem too difficult for me, a relative novice, because I have one in my current home to display sports memorabilia items I've been collecting for 45 years.
My builder was very confident that their glass company, Dynasty Glass & Mirror out of Palmetto could handle the job easily. We set up a meeting with Dynasty and right away I got an uncomfortable feeling as the owner's daughter showed up with a tech and I was not impressed with her at all- first, she proceeded to chomp very loudly on her gum while talking to me and that go old really quickly, and then she seemed to think the job was going to be very difficult. Finally, she told me there was no way I could do sliding doors because they would be too big, so she actually wanted me put either doors that I lift up (these doors would be 6' tall and 35" wide and I'm supposed to hold them up while adding items? Then her tech (he had some sense) suggested cabinet style doors, which I didn't like but they convinced me the job couldn't be done any other way. I reminded them these doors needed to lock and that seemed to cause a stir as well, and then the owner's daughter started showing me the hardware that she thought would work and it was all so big and clunky that I was totally discouraged and told my builder I wanted to talk to other glass companies before proceeding because I just felt like Dynasty didn't understand my needs and they weren't working too hard to find a solution.
I got the name of Fox Mirror & Glass from another vendor and I called to make an appointment and was told they were booking a month out, so I decided to wait.
The day before my appointment, someone from Fox called to tell me they would be there around 10 am. At 9:45, Ricky, the owner of this family owned business showed up.
Within 3 minutes I just KNEW that Ricky got what I was looking to do. We were talking about the project and he was just sketching and within 5 minutes he showed me a drawing and said "Is this what you're looking for?"- and it was 100% exactly what I imagined. I asked him if it was going to be difficult and he just laughed and said "Not at all" and when I mentioned that my builder's preferred glass company really struggled with the concept, he just chuckled and said "I'm guessing it was Dynasty" and I didn't ask why he knew that because I immediately started worrying about the shower doors Dynasty was doing in my house. When I mentioned I needed the doors to lock, Ricky just said "No problem at all" and he described the lock he was thinking of and it was exactly what I envisioned.
Ricky left and said he needed a day or so to get me pricing and the next day I got the pricing- and it was super reasonable. I immediately was onboard and couldn't wait to see the project completed.
Two weeks (!!) later the project was complete and all the shelves and doors were installed and it turned out fantastic!
I cannot recommend Fox Mirror & Glass enough. This family owned business has been around for 40+ years and Ricky grew up in it, working for his father and grandfather and boy, do they know what they are doing. They manufacture everything in their own shop, unlike most glass shops.
Epilogue: My builder was so impressed by Fox that they are now using them too! This is great news for their customers.
Thank you, Ricky and team at Fox, you all did an amazing job. read more