The room smelled like BO. 2 different desk clerks refused to send a maid to take care of it.I ended…read moreup paying the maid cash out of pocket. There is a sign on the mirror in the bathroom that says "For your comfort, we only provide maid service every other day." I'm not sure how that is supposed to make me more comfortable. You'll have to ask the marketing geniuses at Hampton Corporate. Sunday breakfast was cold, the coffee was empty and I was afraid to try what ever it was they were trying to pass off as sausage. Take a HARD PASS on this place. And please don't waste my time telling me you're sorry my visit wasn't up to your usual high standards. Save it and start treating guests like they mattered. You remember those days, right? I almost forgot to mention, the towels were like drying with sand paper. Is it possible to give zero stars?

This was a very nice hotel. Like brand new! Free breakfast was good and the staff were really…read moreaccommodating and friendly. Would definitely recommend.

We are wyndham owners and are thrilled to have a resort we can come where there is no sales or…read more"updates" meetings being pushed on us! Pam checked us in and was fantastic filling us in on the places/trails to check out! The room was nice with the layout. Bedroom was large and the bed was incredibly comfortable! Everything was clean when we checked in the room. I did forget to take photos of the inside but definitely time for some updates as there's still popcorn ceilings, and counters are stained from use. We will absolutely be back again! We had a view of the bunny slopes from our deck.

We used this resort as a base for our 5-day plan to do some waterfall hikes in the Sapphire Valley…read more This was our second visit to this resort; the first was more than 5 years ago. We are not owners there. Location. The resort is in the mountains of North Carolina, with the main highlights being the wonderful natural attractions of the area. There are many hikes within an hour's drive to waterfalls in local state parks, on National Forest Service land, and even a walk around a Wyndham-owned lake. Note that while the mileage may seem short, most of the roads are mountainous and curvy. There are a few restaurants nearby, and an Ingles grocery store a few miles from the resort. The resort is in a quiet location; our enclosed back deck faced the woods. The area felt safe. Our one-bedroom unit was spacious, clean, and comfortable, but dated. On the plus side, it included everything we needed -- a comfortable bed, full kitchen, television, internet access, and laundry set within the unit. We also enjoyed having the enclosed back deck. However, as mentioned, it was somewhat dated though some things (such as light fixtures had been updated). A few concerns. Noise traveled from our neighbor's unit, even when they spoke at normal volume. And, there were no handicap-accessibility fixtures (such as grab bars) in the shower. We appreciated the *free* activities available at the resort, including indoor pool, wet and dry saunas, jacuzzi tub, miniature golf, and the hike/walk around the lake down the street. While most of our time was spent exploring the area, we also participated in an hour of bingo at the resort. Together, my husband and I played 4 cards for $10; I won the final (of 8) games and got back our $10. There were other activities too that we passed on.

We had a late arrival but it was really easy to find the check-in. You receive an email in advance…read moreto so you know the location. They are in the process of updating the wi-fi in the units. You will get an access card to use the facilities at Sapphire Valley. The pool was nice. The place was a little outdated but in general it was good. There was no mention on the mini golf at the place. Basic course but well maintained. Our unit was very clean and remodeled. There was an electric fireplace to use. The four stars is for having to drive over a mile to get to use the facilities.

This resort is absolutely gorgeous! I wish I could post a video here to show you the entire room…read morefrom beginning to end that I took. We stayed here in December 2023 from a road trip from our home state of Florida. The outdoors was so pretty and we had a great view of the forest. At first thought I thought our backyard was an icy lake, but it was so cold that it was a golf course frozen over. We definitely want to stay here again another season, possibly the fall when there are colored leaves on the trees. This resort is great for large families of 4+. We are 4 adults and stayed here very comfortably because the rooms are huge and can connect! There is a REAL fireplace in each room and the kitchen is large with all the things you need to cook, wash, etc. The rooms were also very clean. The community room is huge and real nice as well. I honestly don't have anything bad to say about the resort except that if you want to visit the lobby, you will have to drive a little. But, we didn't need to at all. You can always call if you need something and they will deliver asap. I strongly recommend this place! If you have any questions, I can try to answer them for you.

I have to admit I was skeptical based on the internet only and some photos, but we were pleasantly…read moresurprised with an updated room with a hot shower & good pressure and a comfortable bed. There was a fire pit available but we did not start a fire. When the morning came, we were even more pleasantly surprised when they offered to cook us bacon-and-eggs, fruit, cereals AND homemade blueberry muffins that were amazing. They also went above and beyond by cooking eggs and bacon for our dog. The staff was very friendly and showed us around the property and made sure we were happy with our stay. We highly recommend giving them a try. You will not be disappointed.

Trip from Sapphire -- Cashiers -- Highlands over a long weekend ... the Brook Trout Inn was our…read morefirst accommodation along the way, and we couldn't have asked for more. (We'd never been to this area of NC so didn't quite know what to expect.) This place is directly off the main drag, and is run by a husband and wife with a small team to assist. Julie (the owner) was as sweet as pie, and each morning greeted us in the dining area, offering to prepare our bacon and eggs in any style. This was probably the best aspect of our stay. She was happy to talk with us endlessly, and quick to make an outline of all thing things we could do during our stay. The continental breakfast area was always available for guest use, we really loved that; we played hours of Uno there of an evening. The rooms, while small, are efficient and most importantly of all--*so* clean. We stayed in one of the "round house" buildings (I think there are only 2?) on the second level. Our deck was shared by the neighboring room, with whom we enjoyed chatting one evening on said deck. Our room was equipped with a mini-fridge. Soaps, towels, toilet paper, and everything you would expect in a standard hotel were provided. The walls are thin enough to hear our neighbors, however everyone seemed to be respectful, so it didn't bother us too much (there was a cute barky dog next to us, but her cuteness exceeded her barkiness). A note about the rooms being small - there are common spaces all around the property aplenty. So the room size didn't matter too much to us because our time spent there was basically for sleeping / showering. The main building, as already mentioned, has a great room / parlor area with fireplace for hanging out. There are chairs on the front porch, and even an outdoor firepit with a view of the neighboring mountain ridge (which we did not use). The size of the room was outdone by all of these added amenities, and there felt like a sense of community there. Do not let room size deter you from a stay. The property is close enough to the main road that you can hear traffic, but the noise was tolerable, and it was not constant. This did not bother us, and would not deter us from another stay here, ever. I fail to understand any review which is four stars or less, people will complain about everything. The accommodations were priced just right ... we stayed in high-season (July) and were quite pleased by what we paid. The Brook Trout Inn exceeded our expectations in every way. Go hike Gorges State Park! Then go to Whitewater Falls, during your stay!

I have been coming here since I was 15…read more The area is absolutely gorgeous, the misty mountains painting a perfect backdrop for relaxation and golf, if you play. We are located in n the fairway forest , off i dont know what hole, but the views here are incredible. Our unit sleeps 6, is fully furnished and oh so comfortable!

DO NOT GO HERE FOR ZIPLINING. The staff is so rude, the girl Dee was the most unhelpful person…read moreever, and the facilities are underwhelming. We ended up going to Highlands Aeriel Park instead and had the best time. It is worth the drive and the additional costs to have an amazing day in Highlands vs this place.

We really enjoyed our stay at the Greystone Inn. What a classy five star historic hotel…read more Highlights included windows and a private porch overlooking the lake, kayaking around the lake in the Inn's free kayaks. Our friend also rented a boat from the marina next door and we had a lovely day out on the porch. The restaurant has a new chef and the food was delicious. We also enjoyed hanging out at the bar in the Inn. The staff was extraordinary. We will be coming back to stay at the Greystone Inn many more times.

Had lunch here on Saturday. Very limited menu. Good food but $15 to add chicken to a salad…read more Ridiculous

Came here as a guest of a member while visiting highlands. We started playing pickleball (shout out…read moreto JT who was an awesome instructor). We got about 15 minutes into playing when there was thunder and we had to leave the courts. We ended up at the restaurant and were waiting out the rain. I appreciated their dedication to safety. Our waitress was nice but didn't mention they were out of multiple items until we tried to order them, which was frustrating. And then we found out the bar was still serving the items we tried to order. It was a bummer but in general a small annoyance in an otherwise pleasant afternoon

Wowza, what an experience!! We just left this morning and are already missing our friends at HH!!…read moreEvery detail was perfection- from the gorgeous decor and rustic, sumptuous rooms, to the stunning scenery and myriad of activities, and of course the absolutely perfect meals!! To top it off, every person on staff made us feel like family. The spa experiences and wine tasting are not to be missed! Kelsey does an incredible job with the perfectly curated beverage program! This place is a hidden gem but I doubt it will stay hidden long!

A small hotel which is family run and you could definitely tell the difference. What a wonderful…read morevisit. First, I called and spoke with Steve (owner) and advised that we would be late checking in. He advised that was not a problem as I would get an email with room number and code to access the room, ice house and pantry. Loved checking in this way and being able to leave the room without worrying that I had my key ( have had to get duplicates more than once). The room was modern and very clean. Below the hotel were several restaurants and an ice cream shop- very convenient. As we were leaving, we ran into Steve and mentioned that the bathroom door was sticking, he thanked us and said he would take care of it. Unlike mentioning something like that in a large hotel where you know the info would not be passed on to be addressed. I can highly recommend Hotel Cashiers!!

Lovely rooms, quiet. Mattresses were painfully firm. Sort of a shame to cheap out on the mattresses.read more

Stayed at the Laurelwood Inn over New Years Eve and it couldn't have been more of a perfect stay in…read moreCashiers. With a perfect location and gorgeous sprawling property this mountain resort is the perfect for anyone. Family friendly but also quiet and serene, the Laurelwood is now our family favorite. The property continues to receive enhancements too and we can't wait to see the upgrades. Better yet, the property is but a hop and a skip to the Whiteside Brewing Company which is a must for all visitors. We enjoyed multiple meals, football-watching, along with some of the best beers of our travels. Grab a cobra-chicken IPA and let the kids safely play in the green space! Have Deon fry up some unbelievable chicken wings!! (My daughter has sever food allergies, but was fully cared for by the excellent staff)!! Couldn't say nicer things about both places!!

What a nice welcome! We loved our perfect cabin for two. Close to all trails and waterfalls! The…read moreplace is surrounded by nature and a trail next to it. What a lovely stay! Thank you!