A small hotel which is family run and you could definitely tell the difference. What a wonderful…read morevisit. First, I called and spoke with Steve (owner) and advised that we would be late checking in. He advised that was not a problem as I would get an email with room number and code to access the room, ice house and pantry. Loved checking in this way and being able to leave the room without worrying that I had my key ( have had to get duplicates more than once). The room was modern and very clean. Below the hotel were several restaurants and an ice cream shop- very convenient. As we were leaving, we ran into Steve and mentioned that the bathroom door was sticking, he thanked us and said he would take care of it. Unlike mentioning something like that in a large hotel where you know the info would not be passed on to be addressed. I can highly recommend Hotel Cashiers!!

Lovely rooms, quiet. Mattresses were painfully firm. Sort of a shame to cheap out on the mattresses.read more

My rating for our stay at The Wells is ***…read more This was an old-school type of motel with ground level rooms in one long building. I was immediately taken by a feeling of discomfort as we entered the room, I didn't know why. But when I saw how small & cramped of a space it was, I assumed it was this discomfort of being crowded. The king bed occupied most of the small room and we had to be careful to get around the bed corners. The bathroom had a rectangular shaped sink and a nice shower. A small refrigerator was available. The bed had a tall wooden frame around it to make me wonder what purpose it served. We had reserved for two nights. The brewery next door proved to be wonderful. Great craft beer and delicious sandwiches. The Wells had a nice trail though its slightly wooded grounds that was lit with cute tiny lights at night. A stream runs through part of the grounds with a nice gazebo to sit and take in all the wonder of this nicely staged property. It was unique. The first morning I noticed the bathroom sink was not draining well as I washed up. I also noticed a slightly brown tint showing on a bath mat on the floor next to the toilet. I went for a walk on the grounds as my husband took a shower. When I returned to the room, my husband said the shower did not drain. As I looked at the shower, I noticed a definite brown color to the undrained water in the shower. By now, it was clear to me the sewer was backing up into the room. We immediately called the proprietor to report what was happening. I started packing my belongings and told my husband I did not want to stay here. I had not taken my shower, nor did I want to at this point! Other people were seen in the parking lot loading up to leave. They were victims of this event too. The proprietor stated she would be giving us a refund. This was an isolated occurrence for sure, but one I will never forget! This event happened in Fall of 2024. I hope The Wells has insured it will never happen again.

Absolutely loved our stay at Wells. We stayed at the cottage on Lance road. The hotel and cottage…read moreare located in the center of town so easy to walk to shopping, activities and dining. The cottage was well appointed, warm, cozy and had all the amenities needed. Love the local farmers market and the quaint feel of entire town. Hotel offered contactless check in and checkout but managed to make ys still feel very well looked after. Look forward to returning.

Came here as a guest of a member while visiting highlands. We started playing pickleball (shout out…read moreto JT who was an awesome instructor). We got about 15 minutes into playing when there was thunder and we had to leave the courts. We ended up at the restaurant and were waiting out the rain. I appreciated their dedication to safety. Our waitress was nice but didn't mention they were out of multiple items until we tried to order them, which was frustrating. And then we found out the bar was still serving the items we tried to order. It was a bummer but in general a small annoyance in an otherwise pleasant afternoon

Wowza, what an experience!! We just left this morning and are already missing our friends at HH!!…read moreEvery detail was perfection- from the gorgeous decor and rustic, sumptuous rooms, to the stunning scenery and myriad of activities, and of course the absolutely perfect meals!! To top it off, every person on staff made us feel like family. The spa experiences and wine tasting are not to be missed! Kelsey does an incredible job with the perfectly curated beverage program! This place is a hidden gem but I doubt it will stay hidden long!

The room smelled like BO. 2 different desk clerks refused to send a maid to take care of it.I ended…read moreup paying the maid cash out of pocket. There is a sign on the mirror in the bathroom that says "For your comfort, we only provide maid service every other day." I'm not sure how that is supposed to make me more comfortable. You'll have to ask the marketing geniuses at Hampton Corporate. Sunday breakfast was cold, the coffee was empty and I was afraid to try what ever it was they were trying to pass off as sausage. Take a HARD PASS on this place. And please don't waste my time telling me you're sorry my visit wasn't up to your usual high standards. Save it and start treating guests like they mattered. You remember those days, right? I almost forgot to mention, the towels were like drying with sand paper. Is it possible to give zero stars?

This was a very nice hotel. Like brand new! Free breakfast was good and the staff were really…read moreaccommodating and friendly. Would definitely recommend.

We arrived Sat 01-Nov. It was not easy finding the registration office for Foxhunt. The…read moreregistration office is on Sapphaire property. The rentals are a mile down the road. We were in Building number #6 unit 1561. The units are three levels. Upper level is living area. 2nd level is a bathroom and bedroom with a single and queen bed. Closet with vacuum cleaner and broom and dust pan. Table stand with lamp. The bottom level is the master bedroom. Deck off the bedroom. Bathroom with a jacuzzi tub, toilet, and sink. The Heating process was ok for main living space. But was weak for 2nd floor area did not heat well. The master the same but there was a space heater in the wall. The fireplace worked nicely. Wood can be gotten from Ingles store. There is starter wood also. I did pick up wmy first wood buy from hardware store ain cashiernd starter would. Wood bundle was 8.99 and at Ingles is 7.99. There is nothing to store ashes. Ingles is the place to shop but not inexpensive similar to Busches or Publiexs. TV location is across the room from sitting area. The reason is the location power outlet and cable connection. There are DVD players available. At this time of year somethings are closed. Farmer Market was closed and the restaurant on Sapphire. There are restaurants close by. We did not eat out but chose to buy from Ingles. Eat at unit. We went to White water falls. Sapphire which is mile down the road is where rec center. The gym is very well setup. One thing to note one needs to drive to things. If you want to walk the topography has elevation. So know that situation. If one wants a quiet place and nice environment this is the place I would recommend this place. We were satisfied with our experience. The reason for a 4 is our experience with finding registration and the toilet kept running. I called office for more trash bags and how to handle ashes. Left a message but no returned call. If the items noted did not happen would have given a 5 start.

I made reservations via Capitol Vacations, a deposit was withdrawn from my account without prior…read morenotice, as I was told the full amount would be due at check in. I called who I thought was Capitol Vacations, as the phone number on my "itinerary" was listed underneath "centralreonline@capitolvacations.com However, it was the phone number for Foxhunt at Sapphire Valley. I had the unfortunate pleasure of speaking with "Chrissy" (couldn't quite understand her), and she was very impolite and implied I was not telling the truth as they ONLY charge the full amount at check in. Really?! Like I don't have better things to do except make up charges for a reservation and spend time finding their phone number calling etc! Although I was not happy about the unexpected (and really unauthorized) charge, nor the unprofessional person answering Foxhunt's calls, I choose to overlook it and keep my reservations. Reservations are - were - July 11-17, 2026. Today, July 3rd, Chrissy (?) called and informed me my reservations were CANCELED. I could not believe a week prior to the date of the reservations this "resort" cancelled and had the audacity to rudely explain it was due to "maintenance ". I was not offered an alternative, worse no apology was offered and instead I was talked to like I did something wrong!! That person, "Chrissy", was condescending, rude, unapologetic, and disrespectful! Also, she informed me I could take it up with her supervisor- who won't be back until Monday! So, do yourself a favor and bypass considering a vacation at this place. Unless you enjoy dealing with unnecessary treatment and behavior and having your vacation plans ruined. By the way, imagine having to tell my 10-year old nephew, guess what buddy? No vacation in the mountains this time! Nice. Y'all are heartless Foxhunt! Heartless AND unprofessional! Finally!! THANK YOU, FOXHUNT OF SAPPHIRE!! Since you canceled at the last minute; have extremely rude, nasty, hateful, unprofessional employees; the fact that "Chrissy" was just as nasty to the Capitol Travel representative (yes, I was told she experienced the same treatment as I received!!); I am grateful to NOT be staying there and will be sure to warn others so they do not have to experience such rude and uncalled for treatment. Thank you, thank you, thank you!!

We stayed in the presidential suite. It was extremely nice and huge. Fireplace on the back patio…read morewith a grill makes you feel right at home.

Horrible customer service! When we checked in we asked for a nice view. We got a parking lot and…read moremany other villas. We were so disappointed. On our last day we had an annoying beep that we could not identify. Also, our ice maker stopped working. There are two elderly people in this unit with me and ice is essential. I called the front desk to request maintenance and they were allowed to leave early. They were scheduled, according to the paperwork, to be there until 8:00pm. Very unprofessional. I asked if there was a way to get some ice and was told I had to go to Cashiers and buy some. Not only was it inconvenient, but driving on these mountain roads at night are very dangerous. I am beyond angry and do not recommend this place at all! We won't be coming back!

We are wyndham owners and are thrilled to have a resort we can come where there is no sales or…read more"updates" meetings being pushed on us! Pam checked us in and was fantastic filling us in on the places/trails to check out! The room was nice with the layout. Bedroom was large and the bed was incredibly comfortable! Everything was clean when we checked in the room. I did forget to take photos of the inside but definitely time for some updates as there's still popcorn ceilings, and counters are stained from use. We will absolutely be back again! We had a view of the bunny slopes from our deck.

We used this resort as a base for our 5-day plan to do some waterfall hikes in the Sapphire Valley…read more This was our second visit to this resort; the first was more than 5 years ago. We are not owners there. Location. The resort is in the mountains of North Carolina, with the main highlights being the wonderful natural attractions of the area. There are many hikes within an hour's drive to waterfalls in local state parks, on National Forest Service land, and even a walk around a Wyndham-owned lake. Note that while the mileage may seem short, most of the roads are mountainous and curvy. There are a few restaurants nearby, and an Ingles grocery store a few miles from the resort. The resort is in a quiet location; our enclosed back deck faced the woods. The area felt safe. Our one-bedroom unit was spacious, clean, and comfortable, but dated. On the plus side, it included everything we needed -- a comfortable bed, full kitchen, television, internet access, and laundry set within the unit. We also enjoyed having the enclosed back deck. However, as mentioned, it was somewhat dated though some things (such as light fixtures had been updated). A few concerns. Noise traveled from our neighbor's unit, even when they spoke at normal volume. And, there were no handicap-accessibility fixtures (such as grab bars) in the shower. We appreciated the *free* activities available at the resort, including indoor pool, wet and dry saunas, jacuzzi tub, miniature golf, and the hike/walk around the lake down the street. While most of our time was spent exploring the area, we also participated in an hour of bingo at the resort. Together, my husband and I played 4 cards for $10; I won the final (of 8) games and got back our $10. There were other activities too that we passed on.

I have been coming here since I was 15…read more The area is absolutely gorgeous, the misty mountains painting a perfect backdrop for relaxation and golf, if you play. We are located in n the fairway forest , off i dont know what hole, but the views here are incredible. Our unit sleeps 6, is fully furnished and oh so comfortable!

DO NOT GO HERE FOR ZIPLINING. The staff is so rude, the girl Dee was the most unhelpful person…read moreever, and the facilities are underwhelming. We ended up going to Highlands Aeriel Park instead and had the best time. It is worth the drive and the additional costs to have an amazing day in Highlands vs this place.

We had a late arrival but it was really easy to find the check-in. You receive an email in advance…read moreto so you know the location. They are in the process of updating the wi-fi in the units. You will get an access card to use the facilities at Sapphire Valley. The pool was nice. The place was a little outdated but in general it was good. There was no mention on the mini golf at the place. Basic course but well maintained. Our unit was very clean and remodeled. There was an electric fireplace to use. The four stars is for having to drive over a mile to get to use the facilities.

This resort is absolutely gorgeous! I wish I could post a video here to show you the entire room…read morefrom beginning to end that I took. We stayed here in December 2023 from a road trip from our home state of Florida. The outdoors was so pretty and we had a great view of the forest. At first thought I thought our backyard was an icy lake, but it was so cold that it was a golf course frozen over. We definitely want to stay here again another season, possibly the fall when there are colored leaves on the trees. This resort is great for large families of 4+. We are 4 adults and stayed here very comfortably because the rooms are huge and can connect! There is a REAL fireplace in each room and the kitchen is large with all the things you need to cook, wash, etc. The rooms were also very clean. The community room is huge and real nice as well. I honestly don't have anything bad to say about the resort except that if you want to visit the lobby, you will have to drive a little. But, we didn't need to at all. You can always call if you need something and they will deliver asap. I strongly recommend this place! If you have any questions, I can try to answer them for you.