We bought two rugs from Mr. Parvizian last May. We were away for the summer, and when we came home…read morein the fall, we set them up for the first time. They looked beautiful and were perfect in our living and dining rooms. But it didn't take long for our puppy to spit up (twice!) on the beautiful new living room rug. I tried to deal with the stains myself, thinking since they were just clear "water," not actual vomit, it would be easy to blot them out. Silly me. (I later learned that puppy spit-up has acid bile in it, which eats away at wool if not promptly and properly treated.) The stains were still there the next day, so I turned to the internet and, alas, followed the instructions from several of my go-to reliable sourced sites for such issues--I mean places like Consumer Reports and Good Housekeeping, not just random DIY posters. Anyway, after applying a paste of baking soda and Dawn (benign, right? wrong, wrong, wrong!), things went from bad to worse. The stains were now huge and they were BROWN. In short, my beautiful blue and white rug was pretty well ruined. In despair, I did what I should have done in the first place--I called Mr. Parvizian. I explained what had happened, and he came out to the house after work a couple of nights later to have a look at the rug. Even though this was clearly user error (he kept scratching his head at "baking soda") he and his helper simply loaded the rug up and took it away, telling me he would see what he could do. A few days later, he called to say the rug was ready, cautioning us that it was "better," but not perfect. My husband and I drove to the shop to see what, if any, improvement had been made. The rug was laid out on the shop floor, waiting for our inspection when we arrived. It looked amazing! The spots had not only disappeared, but the entire carpet had been cleaned, and the stains were undetectable! So this sad story with the happy ending has a few takeways: -Do not, under any circumstances, try to clean your own rug if you don't know what you're doing, no matter what the internet tells you!! Baking soda is not an appropriate solvent for cleaning wool rugs! Puppy spit-up is very damaging to wool! -Go to Parvizian Rugs, not only for purchasing a beautiful, well-priced rug, but for the amazing and caring service. It was truly above and beyond, because this whole sorry episode was my fault--and really, Mr. P. was not obligated to do anything for me in the situation. He took it upon himself to take responsibility and to remedy this because he wanted a happy customer. That's pretty exceptional in this day and age. Thank you, Mr. P!

This is about carpet cleaning. I should have trusted my instincts and left when I saw a rug being…read morecleaned on the sidewalk. I also smelled bleach which Mr. Parvizian denies using for fringe cleaning. The next clue was the condescending way Mr. Parvizian treated me when I brought my machine-made rug into the establishment to be cleaned. He told me my rug was not worth the price of cleaning. About a month after cleaning the fringe started to disintegrate. The response from Mr. Parvizian was that machine-made rugs have synthetic fringe and they are not responsible. The fringe is cotton, we had it replaced 12 years ago after a vacuum cleaner mishap. Then he stated that the rug was stained, which it was not, we do not have animals and our children have been out of the house for over 20 years. The last communication was that I signed the contract that in a roundabout way says they are not responsible for any damage to rugs being cleaned.

I came here during Christmas season and I love everything they have to offer. Great finds…read morethroughout the store, service was great. The service members were nice, and the decor selections were well stocked. Everything was priced reasonably from vases, holiday decor, and kitchen needs

Love this store! Always have what I'm searching for plus more! Store is neat and tidy and the…read moreservice is great! Busy during lunch hours fyi!

Since moving here in 2007, we have looked for a reliable and trustworthy expert in handwoven rugs…read moreand have finally found just that in Faisal. We have rugs from China, Afghanistan, Pakistan, and Iran, all made with different materials and techniques. Faisal was knowledgeable about all of the differences and was able to provide some valuable information about our rugs. He and his crew washed six rugs and made repairs to two of them. (And on his recommendation, we have stopped using our robot vacuums that caused the damage ). We could not be happier with the final results. Our rugs are bright and smell fresh and clean.

Faisal and his company are knowledgeable experts. Generations of trading, repairing and cleaning…read moreexperience.

We visited this store during the post holiday period In January and we were very impressed with…read moretheir inventory. We will definitely give it a try next Holiday season. I am sure they will have a great presentation then. Very nice shopping atmosphere in West Annapolis.

From the owner: Whether you're looking for the perfect gift for your mother, friend, or significant other, you'll…read morefind all that and more at Revival Home & Gifts. At our home & gift boutique in Annapolis, MD, all our products are thoughtfully sourced from the finest artisans around. From vintage Turkish rugs to kitchenware, Revival carries goods that are sure to match any taste. We also partner with local artists to offer beautiful artwork at a reasonable price. Whether you're a first-time shopper or a repeat customer, our friendly staff is always here to lend a helping hand. We even offer design and styling services. If you're in need of the perfect gift for your loved one or sprucing up your home, we've got you covered. Stop in today.

An area rug was cleaned well and fringe was fixed. It was an excellent job, rug looks fabulous, and…read moresince I dropped off and picked up got a 20% discount. Thanks for your workmanship and care.

Took a 5x7 area rug to this cleaner which was a 35 minute drive because they not only cleaned the…read morerugs but also repaired them. I called them in advance and told them about a burn mark and damaged fringe. They asked me to send pics, which I did, then they told me to bring it in for evaluation. I took it there and they quoted $135 with a special. When I picked it up, it was $195 and they could not fix the burn but they neglected to tell me that beforehand. Next time I'll call Stanley Steamer - better use of my money!

We have used Capital Rug in previous years and found their service was great (prompt, courteous,…read moreprofessional) so I felt confident using them again. Unfortunately, it's been over a month now since I've seen my rugs -- three times, Capitol Rug promised to deliver them and they have never showed up. At this point I'm left wondering if they lost or damaged my rugs and just haven't told me. I'll update this if I get my rugs back, but I can't imagine recommending this outfit that communicates so poorly and repeatedly fails to meet their basic commitments, and for all I know, has lost every rug in my house.

Update #2: we finally received our rug, but it arrived destroyed. I repeat my earlier statement. if…read moreyou care about your rugs, do not go here. Pictures for proof Update: DO NOT GO HERE! Do not trust them with your valuable rugs. If you look at my other reviews, you'll notice I very rarely give a one or even two star review. We have been trying to get our rug back for a whole month (starting two weeks after the day it should have been done) and for the past week the storefront has been closed with no warning or way to contact them. They have not responded to emails or phone messages. We are now moving across the country without our rug because they are unable to return it to us. At this point we'll probably have to seek legal action just to get our property returned. Look up their MD business filing, read the common thread of similar bad reviews. These people will not provide you the service that they promised. We brought them our ring on 6/1/23 they said it would be done 6/15. They evade the phone and when you go in person (if they are even there) they say their machine just got fixed or some other excuse. Update 2: the company finally contacted me and said they would ship my rug. I will update my review once I have received it and evaluated its condition. Would not recommend this place. Brought in my rug over a month ago and was told 14 days. Still have not received it. Even paid in full because they said they would deliver it last week. I've attempted to contact them multiple times. When I went in person they gave me the same excuse that they gave a previous reviewer. The equipment was down for maintenance. For $500 for 1 rug, I expect better service.