They need better experts in the fragrance knowledge you should understand different types of…read morefragrances to where when you have a confused costumer you have the knowledge in finding the specific type of perfume or Cologne a person wants and they went of on pricing

Was introduced to this location by my sister in law when passing through California from Utah. Even…read morethough it was an additional two hours off our trip, she insisted it was a MUST go to place. Boy was she right! Every possible scent you could think of. We all ended up buying 4 one ounce oil rollons each. Upon arriving home my hubby and I realized we should have gotten more. We ended up calling in and then visiting their FB page to place our order through their FB Messenger. BTW: Min order to ship from store must be $100+ plus Standard shipping is approx $20. We ordered $160 worth of the 4oz refills since we already had the rollons (BOGO Free for $40). Sadly they were out of the one I loved (Dolce) but the owner we spoke with kindly recreated the closest scent possible. He took payment over the phone and shipped UPS. Unfortunately, we got a notice that the package was damaged en route and all contents discarded. The owner was prompt in replacing and shipping out at no additional cost my order once again. I loved his customer service and his desire to resolve the situation instead of simply refunding us. The replacement package finally arrived today and I just want to be sure to give rave reviews. Saved us hundreds in having to make a trip just to refill. Sidenote: One suggestion for The Fragrance Shop is that upon arrival the oils leaked out from the squeeze bottles a bit. So we will be wiping the inside of the bags down for additional uses LOL. Thinking it may be best to send each bottle wrapped separately in saran wrap or something more air tight to prevent leakage?? That could be the reason why the first package was discarded too?? Overall great experience

I feel like I buy the items here not because of the name brand, but because of the people are so…read moreattentive. Mr Nick was really friendly and helpful and I couldn't tell if it was because they had to be that way or it's their job they were all naturally like that. Great customer service. Customer buying more and these people here at this store definitely got that locked down. (Highly recommended check it out)

Very happy with my order :) :) Have nothing negative to…read moresay. These guys are the best keep it up.

Recently I have been obsessed with perfumes & was on a hunt for some Lattafa perfumes. I was super…read morehappy that this store was open & had a good selection of Arab perfumes!! The people were super friendly & helpful. I got a whiff of many beautiful perfumes & got Layali Swiss Arabian :) there's a good selection of Lattafa & I think a new one Michael Malul. Prices were really good, def coming back during fall for more cinnamon-ny fragrances!!

Always pleasant service here. Nice selection of products. Clean and always open. I like buying…read morethe sampler sizes to sneak in gifts for friends, family and stocking stuffers. The cuban are fun for guy gifts, they love them. And have always enjoyed the recommendations offered by the friendly retail staff. I am a regular.

I seriously can't get over visiting beautiful Marty at With Herb With Love in Alameda. Her shop…read morefeels like stepping into a little corner of Paris. Charming, eclectic, beautiful, and always full of unexpected treasures. I always find something special here: beautiful soaps and oils, fun nostalgic T-shirts, and the cutest cat-themed pieces. We've found cat earrings that my daughter absolutely loves seeing me wear, and this time I found the most gorgeous black cat scarf for her. ‍ And of course, I always manage to find something for myself too. This visit it was three camisoles that I can wear under things or on their own, practical and fun at the same time as it takes me back in time. Marty has such a wonderful eye for unique pieces, and every visit feels like a little treasure hunt. It's one of those special Alameda shops that just keeps me happy that I hope doesn't go away!

Such a cute shop with so many cute vintage goodies! The shop owner is also the sweetest lady ever;…read moreSo adorable! Can't wait to come back and find more

I had been to 3 different Walgreens trying to get my passport photo taken. The first place I went…read moreto said their camera was broken. The second place said the person who works the camera was on lunch. The third place was very confussing, I asked a lady and she said she didn't know and walked away. Someone else said that they don't know where the person who works in the photo department is. So I called this place before I wasted my time. The lady who answered the phone was just very rude. I asked if their camera was working and if I was able to take my passport photo. The lasy said, "yea" but I was not sure if she said yeah or nah. So I asked, "Was that a yes or a no?" Her responce with attitude still was, "YES it is working" That's why I knocked down one star. The guy who took my picture was really nice and within minutes it was all done. No more then 5 minutes it was all over. 4 stars to the guy, sorry I didn't get your name who took my passport photo.

Very disappointing experience with the woman pharmacist with short hair on July 27…read more My dog had suddenly started having seizures, and my veterinarian gave me a hard-copy prescription for a controlled medication because they couldn't dispense it or call it in. As soon as I handed it to the pharmacist, her first response was, "It's Monday. I'm very busy." She seemed visibly annoyed that I had brought in a paper prescription. She then said, "I have prescriptions to fill and I'm giving vaccines, so it's going to be at least 24 hours." When I asked if there was any chance it could be filled sooner because it was an emergency, she showed absolutely no empathy. She also said, "I have to call your veterinarian because the name on the prescription doesn't match the doctor who signed it." I transferred the prescription to the CVS inside Target on Hesperian Boulevard. They simply said, "No problem," accepted the same veterinary prescription without questioning it, and had it filled in about 30 minutes. The delay wasn't the problem. It was the lack of compassion, the rude attitude, and the completely different experience I had at another pharmacy with the exact same prescription.

I got my make up done by Eric for my work's holiday party and he did an amazing job! He showed me…read morestep by step what to do (since I never wear makeup other than eyeliner and gloss). My makeup stayed flawless the entire evening into the night. I got so many compliments! I wish I was rich and famous and I would totally take him home with me to be my makeup artist!

I haven't worn foundation since Covid. I didn't like make up on my mask. So yesterday was the first…read moretime I decided to purchase foundation at the Mac counter. I was helped by Alexa. She matched me with a perfect foundation and showed me how to apply it. I also observed how kind, informative & patient she was with other customers Macy's you have an excellent counter manager in Alexa!

I wish I could give a higher rating, this place is one of the closest locations to where I live…read more Therefore, it is convenient, however, each, and every time I go in and have any specific type of inquiries, the people that work there give me very vague answers, and at times question why I continue to go because basically, if you don't do the research yourself, don't bother asking, because in all honesty, you will go in knowing more eight times out of 10 than the people behind the counter I recently visited the store in hopes to locate a specific item I needed in order to wear a wig to go with my Halloween costume, which I was shockingly surprise that they did not have any in stock whatsoever, not because they ran out, because I was told they didn't (scull caps) with that other Sally's locations might. I don't know about you, but I don't have time for "mights" in my life. Can I get a solid yay or nay and if yay, then which location, por favor? If you need basic stuff, this place can work, but yeah - save your inquiries for a more equipt and fully trained staff. Just sayin, no shade intended. Just facts.

Almost everything I looked at in-store is priced 1-3 dollars MORE than everything online. You can…read moredo in-store pick up to get the online price but it allegedly takes an hour. Real scammy.