Normally don't base a review on price, but I'm willing to make exception in this case. I stopped in…read moreto have a picture with a broken frame replaced. The cost of reframing was way more than the original print with the frame. The frame was pretty close to the original? I left one star on the table because I may have overpaid for the original, but a frame at the local discount store was $40. I kinda feel like was being gouged. Don't stay away, just do your homework.

We were recommended to the Frame Shop (formerly the Frame Factory) and Matt Bean by a local artist…read moreand dealer. We had a large photograph which was over 100 years old. We wanted to frame and hang it in our home. We spoke to Matt and explained what we would like to do. We showed him the photograph and he proceeded to make suggestions on the frame style and color, mat color and thickness, the type of glass as well as decorative edging on the mat. Yes there is different types of glass and thicknesses of mats that can make a difference. After several days, Matt sent a picture to me on my phone showing what it would look like for our approval. It wasn't inexpensive but it turned out to be exquisite and just what we envisioned. The professionalism, ability to turn our ideas and vision into reality and the timing took a talented artist and framer's mind to do all of this. Yes you could get it done cheaper but not the way this photograph turned out. We are to say the least pleased.

I shop online with store pickup because many times the items are 30-50% cheaper than if I were to…read moreshop in- store. However, for the last three items I purchased (as shown to be in stock), my order was canceled because the items were unavailable. It would be nice if management would look into keeping the website up to date. Most stores have their database set to remove items as soon as they are sold. This has been an inconvenience to me as I assumed I would have what I needed to complete a project.

If it's the only place to buy your art and crafting supplies - go for it. But if you can buy it…read moresomewhere else... Michael's is super duper over priced. Particular in their fine marker selection. The Prisma Color markers were DOUBLE the price I could buy them for at Staples and I eventually bought them at Staples on sale for half their already cheaper price.