Dr Feuerman was recommended by a friend and was able to accommodate me for some emergency work just…read morebefore going on a vacation. On my return he completed the work and did an excellent job. They are not in network and it was expensive but they are very good!

My primary dentist referred me here to have Dr. Cary Feuerman address some localized deep pockets…read morein some areas of my gums that required deep cleaning. The office was very neat and organized and Dr. Feuerman was very thorough in assessing my situation and recommending a course of action. I would recommend Dr. Feuerman without hesitation for anyone who requires a periodontist as he is knowledgeable, personable and not the type of doctor/dentist who rushes you through the appointment.

Dr. Rabinovitz did a frenectomy and gum surgery for one of our teenage kids after a bad experience…read moreelsewhere, where they scared our teen and had to cancel the procedure, and then insisted sedation would be needed. Knowing that local anesthesia is safer than sedation, we sought another option. I am SO glad that we went with Dr. R!! Not only was Dr R calm and reassuring to our teen, he got everything done quickly and efficiently using just local anesthesia, and it looks great. He also offered a slightly different technique to make the recovery much less painful, and our teen made a quick recovery. I cannot praise Dr. R's terrific skills and great bedside manner highly enough! You will be in really great hands here.

As many others have noted, very deceptive with billing. They oversell and overcharge. Stay away.read more

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

I love the dentists and hygenists at this place! They were also voted- for the 10TH TIME- best…read moredental practice in the Framingham area so apparently a lot of other people love them as well. The dental staff has always been able to answer all of my questions and I always feel like they are being honest with me. I live in Quincy now but I still make the time to come out here because they are really that good :)

Dr. Fried was very friendly. More than that he was available - he didn't just rush in and rush out…read more- sitting down to speak with me and actually have a conversation (directly and indirectly related to my oral health). And the Dental Hygienist that saw me was also very friendly. Again, better than that, she was exceptionally thorough. My teeth looked amazing when I left. So much so that I called back in to say "thank you."

Had to wait so long. Caused so much pain had to go somewhere else to get it fixed was charged a lotread more

Had a cleaning appointment with a hygienist Gail Weisberg. What a great job she did! Not only her…read moretouch was gentle and thorough but also she was very personable and friendly. Love this place!

This pains me to do this as a customer of 15 years at this practice but this is NOT the same…read morepractice I came into. Dr. Putt has been spending too much time on the golf course (at least that is the explanation by the technicians to why I have not seen him the last 5 years). The front desk now is incredibly rude and condescending. If you don't have the right insurance, get out, if you have a question, we don't have time for this. The last hygenist I saw was yelling at me the entire time, and telling me all about how much her life sucks. The hygenist I saw for many years who was amazing left the practice unfortunately. And when I first joined they were willing to work with me on a dental plan that works for me. Now it is aggressive treatment and pressure sells that requires X-rays every 6 months and deep cleanings. If you don't like it, I was told by the front desk to GET OUT. Ok you got your wish, good riddance.

Do yourself a favor and switch dentists before making your next appointment. My entire family has…read morebeen clients of Wayland Dental for over a decade, and they are NOT the same practice. I just took a new job and have to move out of state. I was overdue for an appointment and worked with the team to squeeze in before my move. They have a new receptionist team that is incapable of running this business. They rescheduled and kept playing musical chairs with their clients appointments trying to move them around. I just went in for my appointment finally, a few days before my move- for them to tell me they do not take BCBS anymore and would charge me $450 for the appointment. When asked why I wasn't notified of this , they claim they had Delta Dental on file for me. (Later when I called back- I told them my appointment in December with BCBS and they confirmed that is who they billed out.) For months I've received emails from them telling me I was due for an appointment and to call and schedule. NOTHING about no longer accepting BCBS. I left the office so upset and called back to speak with the supervisor, Crystal. She was just as incompetent as her team. She said "if it was that big of a deal, they would have billed out to BCBS and had me mail them the check..." when I clarified that she meant bill, she corrected and said check. She wanted me to pay my insurance for seeing them out of network, and then wanted me to pay THEM whatever portion of my appointment that insurance would cover... wow they truly care about the customer... I requested a call back from Dr. Putt and plan on telling him what a disaster his team has become. When it was him and his one front desk receptionist, they might have been short handed- but they were good and actually cared and had their sh*t more together than they do now. Now I have wasted time making appointments, going to an appointment I had to leave, talking to them, crying in my car, and writing this post- all to be moving out of state with a new job, stressed as can be, and overdue for a dental appointment (after getting completely screwed over by the practice my family and I have given business to for over a decade.) I am beyond upset, and cannot advise others more to find a different dentist- this is NOT the same practice that it used to be.

I went to Dr. Tutin for many years. He was a good dentist but he read me the riot act because I…read morewould not get X-rays done as often as he wanted. At one appointment he told me he was okay with it as long as I didn't hold him responsible for some catastrophic dental issue that might arise from my lack of X-rays, but the following appointment 6 months later, he became very aggressive and told me I could not come back unless I agreed to his X-ray requirements. So obviously I did not return. And the fact that at first he was okay with very limited X-rays and then the next appointment he wasn't and was much more aggressive... tells me it was more about the money and not really that something could go horribly and inexplicably wrong without X-rays. I always found him a bit aggressive... maybe short-man complex... but, in fairness, he was a good dentist otherwise. Good luck.

Everyone is amazing! From the first phone call, through hygienist (jamie) to the end, Dr. Tutin…read morehimself! Great experience, relaxed, friendly, knowledgeable. Great dentists are hard to find, your search is over, call dr. Tutin Update! Karol! If you need scaling, see karol, amazing at her craft!

As someone who has previously worked in the dental industry I can confidently say this place is by…read morefar one of the best run dental offices that I have been too. From my experience with my mother's dental emergency they were able to get her in and get the work started in comparison to the original place we went to JNL family was patient, understanding, and patient first (vs greedy). I was initially looking for a place that accepted mass health for my mother who has dementia to get some emergency work done after her bridge broke. They were amazing and accepted her insurance and made sure it was effortless on both ends. Dr. Jung listened to my concerns and was able to accommodate everything we were looking for. My mother had a few extractions done, fillings, crowns, and partial upper/ Lower denture. I added a photo of how happy she was once she finally received her partial dentures. I decided to move to this practice myself around mid July due to how great my experience/ service was with my mother. I have delta dental and they were able to see me for a general cleaning/ check up. I was seen by Dr. Lee she was super nice and Paul the lead hygienist so was super welcoming and knowledgeable.

Went to JNL DENTIST today, great visit as usual, love the staff. I highly recommend my friends and…read morefamily. Best dentist I've ever been to and have been to quite a few in my life time.

Very high tech, affordable and friendly. Best dentist I've been to. The ceiling mounted TVs were a…read moreplus. Highly recommend.

From the owner: Dr. Lihua Shen welcomes the Framingham community to a dental experience that's refreshing,…read morerelaxing, and relationship-driven. We slow down & really connect with you. We care deeply about those we serve. We believe thoughtful details matter. We design comfort-driven experiences. We do the right thing, every time.