My kids have been seeing Dr. Morgan for several years now and we've always had a great experience…read more Most recently, I called the emergency line and Dr. Morgan came in on her day off to evaluate my daughter. She did a very thorough job, was very gentle, and was able to get a diagnosis that the doctor we had seen the day before missed and should have caught. Thank you Dr. Morgan!

We regret going to Dr. Morgan. We would advise against going to this practice. Recently, we went in…read moreto fix a problem for one of our children and left with an even worse outcome. We were caught off guard, as traumatic, and were given a hasty explanation when it occurred. The follow-up communication was poor and at times argumentative. We switched providers for all our children after this experience and are still dealing with the aftermath. This was not the first negative experience with this practice. We should have switched earlier. Dr Morgan also told us on two occasions "that this has never happened in my career". Read the reviews here on google and on Yelp, and you will see a clear pattern of behavior. We rarely give reviews or complain, but we felt compelled after our experience.

Incredibly effective with my two difficult boys, she masterfully talked them through a tough…read moreexperience for them with ease and now they want to go back tomorrow! These appointments went 100% better than i ever expected!

Dr. Cara Donley and her staff are THE BEST! They can get my 3 year old to sit in a chair by…read morehimself! I couldn't believe it when I saw it! They go through a step-by-step process, picking out a toy, picking out toothpaste, flouride..etc. etc. They give the kids to wear to block out the bright light while they are having their teeth cleaned. Each time it gets abit more involved, but my little man loves having his teeth cleaned, Dr. Donley and her staff are AWESOME! If there is ever a problem (and we have already had one), she is available 24/7 for consult. It's bright, it;s clean.. I think it's slightly expensive, but that's medical care for you, time to consider insurance I guess! We have referred 2 friends to Dr. Donley, and they all love her too. She is the best around, so glad we found her!

The best dental office ever. Staff is incredible, office is always immaculate. 10/10! Thank you…read moreEmerson Dental!

I would strongly advise against Emerson Dental in Westford! Dishonest and unprofessional and…read moreunbelievably greedy! They even brag about their greed. Try to cancel an appointment because of the death of a relative and they will ban you! They also badmouthed the wonderful dentist who used to work there, (Dr. Maya), to the point of meeting the legal definition of slander! I will be letting him know. I really feel sorry for the office staff who have to work with the "office manager!" I would strongly recommend staying away from this place!

zero stars - minus*…read more Buyer Beware -- Extremely Unprofessional and Unethical Experience This is a buyer beware review. We had an incredibly disappointing and frustrating experience at this practice. The physician remained largely inaccessible, hiding behind office staff until the very end of the process. Overall, our experience was riddled with incompetence, unprofessionalism, unethical behavior, and deception. My daughter had braces placed here and remained under their care for about 5-6 months before we moved out of the area. Below is a summary of the major issues we encountered -- both during treatment and while transferring to a new orthodontist. 1. Constantly Broken Brackets Almost every visit involved repairing broken brackets -- something we never experienced with our two older children who completed orthodontic treatment elsewhere. The staff repeatedly blamed my daughter, claiming she was eating "hard foods," even when the bracket broke after biting into something as soft as a French fry. Having to return after nearly every routine appointment for broken brackets is highly unusual and concerning. 2. Obstacles in Transferring Records When we requested treatment records after moving, we were told we had to come in person to sign a release -- despite living over 60 miles away. This is not compliant with HIPAA, which requires practices to release records upon a patient's written request without unnecessary barriers. The delay in transferring records to our new orthodontist caused a significant treatment gap, leaving my daughter with broken brackets for an extended period. It took multiple follow-up calls before anything was finally sent. This behavior was both unethical and unprofessional. 3. Extremely Limited Orthodontist Availability The orthodontist was only available Tuesday through Thursday with limited hours. Emergencies or urgent concerns outside those times were left unaddressed. For a medical practice handling active orthodontic cases, this lack of accessibility is unacceptable. 4. Dishonest and Inconsistent Refund Process When we moved, we were told we'd receive only 50% of what we paid -- despite my daughter having completed only 5-6 months out of a 30-month treatment plan. Even their office manager, Daniela, admitted that the fair and standard approach would be a prorated refund of about 80%, but could not justify why the office offered only 50%. They also tried to change the documented treatment time from 30 months to 24 months, reducing our rightful refund. Additionally, although we paid $6,100 out of pocket, the practice also billed our insurance, which wasn't factored into the refund discussion. The entire situation was handled with dishonesty and questionable ethics. 5. Unprofessional Conduct by the Physician After weeks of back-and-forth with staff, the physician finally joined a call -- only to speak in a rude and unprofessional manner. By that point, I had dealt with their team nearly ten times and had lost confidence in the integrity of the practice. Given the repeated mismanagement and lack of accountability, I requested a full refund, which I have yet to receive. Final Thoughts This practice appears to care more about money than patients. Our experience reflects a lack of professionalism, poor patient care standards, and questionable ethics. I would strongly advise families to look elsewhere for orthodontic care.

I only wish these type of offices existed when I was a kid! It would def have made getting braces…read moremore enjoyable when I was younger. I'm glad my son went here as his first dental experience. When he was younger he went to the ER a lot, and had more doctor appointments than I want to remember; so he always associated doctor with traumatizing needles. Everything was easy, from booking an appointment to filling out paperwork (on an iPad). Once we stepped into the office, it was bright and everyone was pretty cheerful, very kid friendly. There's also a chalkboard by the door that writes the name of first time patients to welcome them! The dental hygienist and dentist explained everything pretty well and answered any questions I had. They used a stuffed animal to explain to my son how tooth brushing and flossing works and what they would be doing when they checked his teeth out so he wouldn't be too scared. A nice thing about a high tech dental office is TVs on the ceiling as a distraction for the kids.

I'm so happy we brought my almost 2-year-old here for his first dental check up and cleaning. It…read morewas a fun experience for him and left his teeth sparkling clean. We hyped up the idea of going to the dentist, starting a couple weeks before the visit, and telling him that brushing his teeth at home was the way he'd end up getting a balloon at the dentist's office. The waiting room is filled with exactly the kinds of toys he loves, so he was instantly happy to be there. The dental hygenist was very friendly and sweet, helping him settle in to the big chair while explaining to us some basic concepts of healthy diet and how it affects teeth. We don't have a TV and don't allow screens but they brilliantly have a projector above the chair - so I'm not sure if this would be as enchanting for a kid who is used to TV but for our son, he was fascinated. It distracted him enough throughout the visit so there was no fuss, no resistance...full cooperation as his teeth were counted. The dentist and hygienist both sing as they're doing different procedures. They let him feel the electronic tooth polisher on his finger before polishing his teeth. I'm so glad we started him early and hope we can continue to keep on top of his dental hygiene. I highly recommend you bring your young child(ren) here.

I wanted to cry when I saw how GREAT they were with my kids! They are like dental children…read morewhisperers here and I'm looking forward to taking them back!

My twelve-year-old son on January 12, 2016, which was scheduled as a consultation for a possible…read moretooth extraction. After we were seated, forty minutes after our appointment time, an assistant asked whether nitrous oxide would be used, which I declined. The dentist then entered the room without washing her hands and did not introduce herself or confirm my son's identity. She did not explain that she intended to proceed with an extraction. She briefly referenced a "bite block" without clarifying the nature of the procedure. Without obtaining informed consent, the dentist administered Novocaine and exited the room, again without washing her hands. After the injection, an assistant presented an iPad for consent. I asked what I was being asked to sign and was told to "read the iPad." The dentist then returned and extracted the tooth. Post-procedure instructions were provided only after the extraction was completed. At no point prior to Novocaine administration or extraction was informed consent obtained. Additionally, I observed a lack of hand hygiene upon entry and exit, which was concerning as the dentist continued to see other patients. I raised these concerns during the visit. My feedback was dismissed and met with explanations rather than acknowledgment.

I didn't know what I was missing for my kids until I got here. My kids had some horrible…read moreexperiences elsewhere and even though we've moved quite a bit away, we are happy to make the commute. Dr. Anderson and the entire crew are just wonderful!

The office staff is friendly, the hygienist is thorough and kind, and the doctors are knowledgeable.read more

My daughter had great care and answered all of our questions Really appreciate the care and…read moreattention.

All three of my girls see Dr. Tony. One of my girls is nervous in any medical setting and the…read morehygienist was so patient and kind to her. My other two are always excited to go which is a huge win! The office is clean and decorated throughout with different kids themed rooms which my kids love. The best thing is I am able to schedule all three cleanings at once which is so convenient!

incredibly nice and considerate both to their kids and to the parents. His administration made…read morescheduling a breeze. The hygienist were incredibly welcoming and fun and Dr. Tony is absolutely amazing. Can't say enough good things about our experiences there

Amazing place for dental care! Everyone who works there is super! Exceptional Experience!read more

Best place for kids. Everybody there is nice and friendly. Both my children love going to the…read moredentist because of the fun experience they get here.

Dr. Maria Elizondo is truly a magician. I was referred to her 30 years ago by an acquaintance who…read morewas an oral surgeon, who told me she was the best. And there's no doubt about this. I am now in my sixties, and I had major pediatric dental trauma from my childhood. Dr. Maria changed my life, enabling me to access dental care without fear. I had a crooked front tooth that marred my smile, which made me embarrassed. Dr. Maria told me she could cosmetically fix it. So I have had a beautiful smile for nearly 30 years, thanks to her wonderful work, which only took an hour or so in the soothing environment of her office. She has protected my teeth and my health for so much of my life. I cannot express my gratitude deeply enough to her and her wonderful associates.

Front desk was very friendly with booking and check in. Unfortunately, beyond that my 7 year old…read morefelt very uncomfortable during her cleaning. The entire experience felt off, rushed and awkward. The hygienist did her best but I felt was inexperienced in her efforts to work with a child. We ended up not seeing the dentist we were told we would (by both the front desk and hygienist at the visit), there was alot of confusion and not a full comprehensive exam by the dentist, the owner who I think was asked to just step in to help. My child left in tears and was given an adult toothbrush and adult toothpaste and no prize, which for a child at a dentist office is the highlight.