Alla is the best! She made me feel comfortable right away and talked me through each procedure. I…read morewent from my gums bleeding every time I brushed to healthier gums immediately after her working on me. I trust her and will continue taking great care of my teeth and gums with Alla's help. Thank you for changing my life!

For my first appointment, I was given a hygienist that was going to dental school to become a…read moredentist. Also, I asked for my dental records to be transferred to another office and they emailed them without any password protection - a HIPPA violation! My wife requested a certain dentist at her visit and at the day of the visit, he was not scheduled to be in the office that day.

I've been a patient of Pure Dental for several years and I would recommend them without…read morereservation. They have a fantastic new office space that's a huge improvement from their previous small office above City Feed. They adhere to strict infection control measures - so important during this pandemic. I feel cared for by them... I developed a bad tooth during the pandemic and Dr. Nelson supported me through it. He uses excellent specialists - I met two of them during my ordeal. If you need a dentist in the JP, Roslindale, Roxbury, Hyde Park area, consider Pure Dental.

I was a patient here for two years. At first, everything seemed great--friendly staff, convenient…read morelocation--but the actual care left a lot to be desired. From my very first visit, I was surprised at how little time the dentist spent with me. That only got worse over time. One filling turned into the most painful, drawn-out dental procedure I've ever had--and it wasn't even a complex one. I also raised concerns about teeth grinding and shifting, and was completely dismissed without any real discussion. I left that appointment feeling brushed off and unheard. Scheduling was another major issue. They couldn't accommodate a standard six-month cleaning schedule, booked me eight months out, and when I asked to be put on a cancellation list, they never followed up. Then they canceled on me two days before my appointment. At that point, I gave up. It's clear there are some kind and well-meaning people on staff, but my experience with the dentist and overall care was disappointing and, frankly, frustrating. I'm moving on to a new provider.

If dental phobia has been stopping you from going to the dentist for years, think no further and…read morecall this practice! I am absolutely amazed by everyone at this office. From the receptionist/ scheduler Karen, to the hygienist Alex, and of course the dentist, Dr. Chiou. Every point of contact I made has blow me away with their friendliness, professionalism and knowledge. We moved to Newton right before the pandemic and we have been looking for a dental practice for our family to call home. I came here after having not the best experience in another practice (which took all the courage in me to get to), I thought I'd give this highly rated practice a shot and get a second opinion. I am so glad I did. Dr. Chiou picked up the phone and spoke to me PRIOR to my appointment and gave me an overview of what dental work might be needed after looking at my X-rays. After learning about my absolute fear of Novocain, he reassured me that everything was going to be ok. The hygienist Alex was actually the one who gave me the Novocain, and performed my deep cleaning and she is amazing- skilled, patient and gentle. She made my whole experience beyond bearable and frankly, painless! The office is modern, clean, and awkwardly calming for a dental office. I have even sent my husband in and he couldn't be more happy and impressed. Thank you again, everyone at Newton dental group!

In today's world, where everyone wants to maximize earnings and rush into things, I feel blessed to…read morehave a dentist such as Dr. Chiou. He is extremely talented, and truly cares about his patients. He's one of a kind! The office space is inviting. He's staff amazing. Thank you Dr. Chiou! ​​​

I have been exploring dental offices in the area since 2024 and have been disappointed by most of…read morethem(check my dental review history). Beacon Family Dental is the only one so far that truly cares about their patients, whereas many other offices only focus on making more profit. Everything here is extremely transparent and professional, from the front desk to the dentist and hygienist. I would highly recommend anyone looking for a dentist to give them a try. First of all, I wasn't sure whether my insurance would cover the dental expenses, the front desk staff carefully reviewed my insurance and explained the coverage breakdown step by step. I've visited four dental offices in the past year, and no one else has ever done this, all of the other front desk I spoke to brushed off these questions and only tried to persuade me into buying more of their services. Second, my hygienist, Samantha, genuinely cares about her patients. She did my cleaning in a super gentle way, and she kept asking me to let her know immediately if I felt any discomfort during the process. Last but not least, Dr. Liu examined my teeth, noticed some bleeding, and suggested a partial deep cleaning only if necessary. This was by far the fairest advice I've received. At other offices, the first recommendation was always a full deep cleaning. Overall, my experience at Beacon Family Dental has been outstanding! Their transparency, professionalism, and genuine concern for patient comfort truly set them apart from other dental offices I've visited. I finally feel confident that my dental health is in trustworthy hands, and I will absolutely continue coming here and recommending them to friends and family.

Be careful of billing fraud!…read more I visited Beacon Family Dental a month ago for re-cement of my implant. Because they were not sure whether insurance would cover re-cement, they charged me $236 onsite for the full price of re-cement and promised would refund me if the insurance does cover it. A week later I received statement from my insurance showing they did cover most of the re-cement. I waited for another month for the refund but didn't receive any, so I reached out to the dental office. I am attaching their response below. The last message sounded very unprofessional and rude to me. To justify no-refund, they then resubmitted an additional claim for implant maintenance and charged $315. However, they never mentioned this service to me before, not to mention "told you insurance won't cover it". They charged me upfront $236 which was the exact full amount they submitted for re-cement but nothing else. I never requested for or was aware of the "implant maintenance service". It sounded like a makeup thing they came up later to deny the refund. Very disappointed at the staff's dishonesty.

Had a great first visit, but after that things went downhill due to repeated administrative errors…read more I have dental anxiety (flagged in my chart), so unexpected changes and confusion are especially stressful. I scheduled fillings specifically around insurance coverage, but when I arrived I was booked for a completely different procedure that my dentist had never explained to me. I then received appointment reminders for visits I never scheduled, and when I called they admitted it was a mistake. I was also told I owed a balance that I had already paid in full (my insurance reimburses me after the fact), and the office could not clearly explain why the charge appeared or why they told me I had already paid. I was then told that they forgot to submit my claim to my insurance. My hygienists were great, but I don't recommend this office if you have anxiety or don't have time to constantly correct scheduling/billing issues yourself.

Always a stress free environment from walking in to getting into the chair to leaving. Everyone's…read moreso friendly and Dr. extremely informative and take the time to explain and go over all. Beyond worth my trip out of state to come back and get treated with Brookline Progressive Dental Team.

explained coverage which was accurate and no surprise billing. Would tell you if procedures could…read morewait when coverage is maxed out. staff amazingly kind, professional and caring. Felt at ease and I hadn't been to a dentist in years. Would recommend to anyone!

Went back after long time. Great service and Dr Simpson was great. Marika is my hygienist. She is…read morelovely.

The staff is amazing, the dentist is exceptional, and the quality of care is truly superb. Highly…read morerecommended!

Staff calls to constantly change your schedule to fit in whatever empty chair they have (chair=$$…read moreper hour). Even after you tell them several times you can not do another time, the texts and calls are relentless. As for Dr. Bidabadi, be warned! She will push every single product on you, like mouth guards, whitening, Invisalign (which for her is only cosmetic). God forbid if you need additional service's because she'll send you to her friends (who can be out of network). All of this will cost you tons of money. The worst insult is that she barely spends time you with if you are of a lower income. Now with the new Dental Law of 2024, I have a feeling she is going to feel the pinch on this one. I don't think I'll ever return. She has insulted and been rude to me many times just for wanting clarification on issues and procedures. Was going to suggest a family member but decided that it wouldn't be the right thing to do. There is nothing soft about the place but they will find every way to milk you for your money. Believe it!

Update: I went down from 5 stars to 2. I stopped going to this practice because I was seeing Dr…read more Sahani and Beth less and less, and with each return to the office I was forced to see a new dentist and receptionist. I didn't like this and was growing frustrated with having to re-explain my dental history each time to a new person. Very difficult to build rapport when the staff is constantly changing. While that frustrated me it's not what made me leave. What made me leave was the fact that I had a crown placed by them and it broke 2 or 3 times within 1-2 yrs. I learned the hard way that Dr. Sahani doesn't put a warranty on his work. This gets very expensive as insurance won't cover the same tooth again for 5 years. I left for another dentist who guarantees their crowns for 5 years, and they were also appalled at the materials that Dr. Sahani used on my crown. They said if a crown keeps breaking there is a stronger material that can be used and they couldn't believe another dentist would keep using a cheaper material on me when they knew it was breaking. I was honest with Dr. Sahanis team when they called me to schedule my next cleaning: I said, your office doesn't provide warranties and I can't afford to shell out $2,000 three times in one year. They just said Ok and let a patient of many years walk out the door. This practice used to be one that I recommended to everyone, but I can no longer recommend them and suggest everyone ask about warranties before getting any major dental work done.

I started going to Sahani Dental for Invisalign and regular checkups, but I had so many negative…read moreexperiences that I switched as soon as my Invisalign treatment was finished. Dr. Sahani is an extremely friendly person, but I was not impressed with his dental care or his employees. First, they did charge me or tried to charge me more than their quoted price three separate times. When I had my invisalign consultation, I was quoted a promotional price for the treatment. When they billed me for it, they tried to charge me for the regular price. I had to call and send emails before they said they'd honor the promotional price. Additionally, part of the promotion was free retainers at the end. When I finished the treatment, they tried to charge me for the retainers, and it took more calls and waiting to get this sorted out. Another time during a visit, one of the receptionists charged me double what she should have and it took days before I got a refund. I am not sure if the office if just disorganized or what, but I felt that I always had to be on guard to make sure I was charged correctly. Secondly, they sent me texts last minute to reschedule many of my appointments. Once, they texted me two hours before my appointment asking if I could reschedule because they were closed for renovations. Their office is on my walk home, and as I passed by I saw through the window someone being treated at the time my appointment would have been. This seemed so strange to me, and it was even more so frustrating because they had rescheduled so many of my appointments previously. As the final straw, I went for a regular cleaning/checkup and they took X-rays. They said everything looked great, but one week later one of my wisdom teeth erupted. Two months later, a second one erupted. I just had to find a new dentist and they told me I definitely need them extracted, and they were baffled at how Sahani dental could not have seen this coming. All of these experiences were so ridiculous and frustrating, I cannot recommend this dentist to anyone.