I called Mike Norman Realty with a simple question about a condo that I was trying to rent for the…read morecoming season. All I wanted to know was lf they had received a text that I had sent them. I never even got a chance to ask before the person on the phone launched into tirade about how busy they were. I got the feeling that I was somehow doing the wrong thing in actually asking a question. The person was both abrupt and dismissive. I ended up canceling the booking. If their business is so good that they cannot show common courtesy to their customers, they don't need my business. I went online and booked a better place through another realtor who could not have been more accommodating.

We stayed at Anna Maria Island for the week and the Condo was beautiful, very clean and convenient…read morefor accessing the pool and beach! I highly recommend them! You will not be disappointed!!

I'm so sad to write this review because honestly, the property was very nice. We had almost no…read morecomplaints. And then came the charges after we left. Keep in mind I had had multiple phone conversations, we confirmed a one month rental while we waited to close on our house, and everything seemed on the up and up. Then they said we hadn't informed them there would be dogs and there was a pet fee. I replied oh yes I did, it was the first email I sent and the first conversation we had in late June. They said well whatever we are charging you. I said no, I told you about the dogs, and we negotiated the month long rental fee which I agreed to pay, and you already knew about the dogs so I assumed it was in that total amount. Then came the rudeness, the gaslighting, and shutting me down. They are not interested at all in customer service, even though I have in writing that I informed them of the dogs. The dogs were part of the deal from the beginning. They charged the card they had on file without my approval and with no additional paperwork signed. On their invoice, it tells you you can go to YapStone Inc if you have complaints about the charges. I did, and followed the info to Florida. The number they tell you to call for Yap immediately is picked up and hangs up on you. So clearly not a legit business number. They also give you a number for Florida Office of Financial Regulation, but THAT number is a scam trying to sell me fake Medicare. Wow wow wow. So now not only do I think the company is just unethical and rude, but I am wondering if this is a fraud scheme from top to bottom because their payment processing company clearly isn't a legit business. There are lots of rentals in Florida folks, look elsewhere and get it from a mom and pop owner who won't scam you like this.

Vacation Renters Beware! We booked and paid for a vacation rental 3 months in advance, had a…read moresigned contract for the rental, received multiple confirmation emails and phone calls... then got a phone call 3 days before check-in that our "rental was double-booked" and they needed to move us to a different rental. There were not any comparable units available with the key elements of the unit we had already paid for - updated furnishings, sleeps 6, a pool and across the street from the beach, and they didn't offer a discount for these "less than" alternatives. They did refund my money, including all the "add on fees" that added over $500 to our 3-day rental price... and blamed it on the owner of the unit. NOT an honest and just business practice. Book with another vacation rental agency so you don't get stranded like we did!

A WAVE FROM IT ALL - 404 Spring Ave:…read more Pros - Bedrooms/bathrooms (except half bath, see below) - Location Cons - Half bath lock mechanism was difficult to engage. - Kitchen utensils were in dire need of replacement; pots and pans were scratched and warped, knives were dull, plastic plates and bowls had seen better days. Fridge temp was set at 36 degrees. Didn't discover this until the next day after we stocked fridge. Everything on top 2 shelves froze - fruit was unusable afterwards. - The only beach equipment provided were 6 chairs, all the low-to-the- ground type, and one small, worn out beach cart. No beach umbrella. We called about this: They said "Too bad, that's what you get." Had to rent our own regular height beach chairs, a decent beach cart, a cooler, beach toys, and beach umbrella. - Ping pong paddles were worn out, no balls provided; we had to buy some at Publix. - No outdoor shower or hose. Only hose present was hooked up to the pool, unable to disconnect. We had to wash sand off our feet from a faucet behind some bushes.

If you find a place don't delay in booking. I found a rental late one night, took a screen shot of…read moreplace and price so I could call the company the next day to ask a couple of questions before I booked it (waited to book because it was non-refundable). When I looked online and called the NEXT MORNING, the price went up $1,400.00!! I asked if they would honor the price that I had from the night before and I had proof.. I was told if I could send in the pictures and time stamp of it they would honor that price since it was within 24 hours. I did. To my extreme disappointment, they did not. They offered 10% off... What a joke!! The guy that broke the news to me was nice about it (not his fault). Apparently there are no managers to speak to and no one to talk to in the revenue dept (who ultimately made this decision). It is unfortunate they would rather lose your business and potential rental income for someone. Be aware that apparently their prices change DAILY. Clearly it is profit over customer service.

We absolutely loved our stay at the Coquina Sands!! This place was beautiful and very clean, as…read morewell as very comfortable! There was so much space for our family of six to spread out. The walk to the beach was a breeze and only two minutes! We could see the beach from of the decks and we really enjoyed sitting on these decks to relax. You are within a short ten minute walk to ice cream, and restaurants and shopping! I highly recommend this place for a relaxing vacation on the beautiful Anna Maria Island!!

Reserved Blue Lagoon 3 at a very high rate for two weeks March 19-apr. 2nd. Without any…read morenotification from Island realtor, we experienced construction(laying sewage pipe). We were awakened in early morning hours to move our cars from our driveway to parking down the street. (No sleeping in during this vacation)! See pic's My daughter stop by to visit one morning with her small dog. The island realtor person that Delv. towels that were needed observed my daughter with her small dog visiting with us that morning. We were charged $280 because she dropped by to visit. Island is only concerned with getting $ and providing the least customer service. You are basically on your own after Island realtor gets the $. Their indifference may not be a concern during this high demand for rental property now but the day will come when things change. We will remember and will share our bad experience with every contact we have access.

Highly recommend this very professional and responsive rental agency. The home we rented was first…read morerate in all regards. We had the opportunity to meet one of the owners who didn't hesitate to fulfill two small requests. He even offered some great restaurant suggestion. Don't look any further for all of your vacation rental needs in Anna Maria Island.

Absolutely beautiful place to stay! The condo was immaculate....not one complaint as far as…read morecleanliness. It was also very well-decorated. The high ceilings and light walls made it feel so spacious. The beds were very comfortable. My favorite place was the enclosed porch....great views of the water. It was the perfect place to enjoy a cup of coffee every morning. Would love to go back someday!! Highly recommend this place to anyone! Sonya L.

Rented a beach house for our family summer vacation and are very happy customers!…read moreRental execution was quick & easy, we knew what to expect. Pictures online reflected the current state of the rental, and everything was in good working order. We enjoyed ourselves very much and will definitely be back!

The place to call when looking for a beach rental on Anna Maria Island!…read more I've had several experiences renting from Gulf Bay Realty when visiting Anna Maria Island and all of them have been top notch! It's always such a pleasant experience working with Zita and she's really good at telling you exactly what your rental will look like, where it is and what's nearby. She's pointed me to really great restaurants and things to do on AMI. Plus, all the beach homes I've rented have been well-cared for! I'm sure their home-buying or selling experience is just as good. Jesse and Robin have been in the office on several occasions when I've visited and they're always friendly and professional.

For many years, my husband and I have rented on AMI. This year we rented AMI BEACH HOME through…read moreDuncan for two months. This is considered a premier rental. We will NEVER rent this house again. For starters, the kitchen was minimally stocked... Just the required pots, pans, dishes and glassware, but NO serving dishes, platters, etc. We assume their personal serving pieces were in several kitchen cabinets that were locked. MORE importantly, the owners live in a different country, and manage the electrical system for AMI Beach Home from their home abroad. We were UNABLE to use the SPA for several days while the problem was being DISTANTLY resolved. The MOST significant issue was that we were WITHOUT Wi-Fi for six days, a MAJOR inconvenience to us during our stay . After almost a week of the owner trying to fix the problem from abroad, it was finally resolved. To compensate us for our inconvenience at this premier rental, the owners reluctantly but finally agreed to compensate us with a " small gift card to a local restaurant" I will end by saying that my husband and I found this "compensation gift" AN INSULT as we were paying $700+ per night for this premier property Respectfully submitted , Bennett Prichard

Good people, helpful and honest. Did a great job for family selling house when mom had to move into…read moreassisted living.

I met Cindy today at an open house and found her very informative and pleasant to speak with! Great…read morehouse in Key Royale built by Kern!

Highly Recommended. The very best.!!! Excels in marketing, professionalism, has passion in her job…read more Very creative. Hard work is just one of her many attributes.

excellent property and AMI locals property management was very responsive to our requests. We had a…read moregreat experience.

Our Family has been coming to AMI for the past 15 years in the summer and a majority of the time…read moreused AMI locals to book. This past trip will be the last time we will use AMI Locals and vacation in this area. This experience started with bed bugs at our 1st location. My brother in law and his family woke up with bed bugs crawling all over them. We called and after some conversations and an inspection they moved us to a smaller house. We settled in and received a call Tuesday moring we have to leave to being over capacity. A grumpy ass neighbor was stalking us, called the owner, and then the city. This would not have been an issue if they would have put us in the house that match the capacity that we had for our first house. They were unable to accommodate us with a new place that could fit our party and offered HALF a refund. We had bed bugs, moved twice, and now have to leave after 3 nights. The rental agency customer service was unprofessional and the supervisor is a moron. I live in St. Augustine and there are so many other amazing options for family get aways in this great state. We really enjoyed the tradition of AMI but the island is overcrowded, horrible restaurants, and it only has one lame Publix. Ami locals has a monopoly on all these places so they can do whatever they want obviously which I'm not going to support anymore. I would highly recommend trying to rent through independent people or any other agencies that have better customer service and can support these kinds of issues.