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    Francesca's Collections

    3.5 (2 reviews)
    ModerateFashion
    Closed 10:00 am - 9:00 pm

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    13 years ago

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    Macy's

    Macy's

    2.5(52 reviews)
    0.1 mi
    $$$

    Always great online pick up experience! Lines sometimes split…read moreWith returns and picks up which is appreciated! Staff is typically friendly if you can find someone but with the holidays there's more staff available. Love the backstage and housewares !

    Never coming here again!! I wanted to peacefully shop for a new perfume and was literally, i cant…read moremake this up, HARASSED for the entire 2 minutes i was looking at fragrances by the staff there. I was approached as usual initially when entering the fragrance section, which is no problem! I was made aware of the sales and promos going on and was offered help shopping to which i declined! I have horrible social anxiety and really prefer to do things like smell perfume, ALONE! This initial staff member honored my request, walked away, but then sent her coworker to come talk to be about the new boss perfume. I just told you i preferred to shop alone!!! So the second lady comes up to me with the perfume and says "ill leave you alone but just smell this" and i was like okay yeah dont like it thanks!! I kid you not, i turn around to another employee in my face asking if i need help. They are all wearing headsets but clearly not communicating with them if Im approached 3 times in 30 seconds. I politely declined conversation and continued with my attempt to just shop. Four MORE employees approached me IN THE SPAN OF 60 SECONDS. Im offered gift boxes and engraving and all this fun stuff. I tell them im shopping for myself and remain focused on what im doing. The last woman to approach me just had me appalled. She walks up to me as I'm looking at perfumes. Asked if im shopping for a fragrance. Duh! At this point i am laughing out loud because i feel like im getting pranked. I apologize to her for laughing and explain that i had just been approached so many times in a short period of time, i just walked into the store, just got to the perfume, like let me breathe for a minute!!! I swear this lady didn't comprehend a word i said because with a fluoride stare and this time attitude she asked again if I'm shopping for a fragrance. And at this point i am FED UP!! So i reply bluntly, yes i am shopping alone thank you. She continues to walk with me and states "well i work for Dior do you want to smell the new Dior perfume" all snooty like. To which i replied no thats okay. And then literally just left the store after that. I couldnt stay any longer!! For one that lady does not work for Dior she works at the Dior kiosk in Macys. LOL. And two why was that supposed to be a persuading factor?? So entitled. I told all 8 of the women who approached that im shopping for myself, preferably alone, and that i was looking for spicy and ambery scents. WHY WOULD YOU OFFER ME TO SMELL MARC JACOBS OR DIOR OR ANYTHING FLORAL!???? Ill spend my money elsewhere. Nordstrom was a great alternative! Absolutely disgusting attitudes from employees here.

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    Francesca's Collections - fashion - Updated June 2026

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