When my husband and I made the much-contemplated decision to sell our home, we were in the process…read moreof selecting a realtor though the decision was one of the easier ones I've had to make in my life. We've known Shari and her family for years, and when it became time to make the relationship professional, we were more than ready. We disclosed the reasons for wanting to sell our home and Shari was understanding, empathetic, and realistic when setting expectations for us. Those expectations however, were blown out of the water. Shari is so much more than a realtor; she is a partner, a confidante, and a ready and willing teammate. To say she went above and beyond is an understatement, though I'd be remiss if I did not say it. Every showing, every negotiation, she was there by our sides to talk us through what to expect and proposed next steps. I could not be more grateful to have Shari as our realtor through this process, and I can in good confidence say we would not be where we're at today without her. I will always pick Shari to be in my corner and I highly recommend those looking for a realtor choose the same.

I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

As a first time home buyer's she made are experience simple and stress free as possible. She also…read morewas a big help with everything!!

Christine helped my wife and I find, negotiate for and purchase our dream condominium recently. We…read moreare eternally grateful for Christine's knowledge of the market and her seemingly endless supply of patience as she worked with us while we looked at multiple properties. Highly recommend Christine and Keller Williams if you are looking for a top notch professional to represent you!!

My husband and I have sold and purchased many homes. Ben Mathieu, by far, has been the best…read morerealtor we have used. He was professional, courteous and helpful in all aspects of the sell of our home. He was more involved than any other agent by being available 24/7. This relieved stress associated with selling a home, especially during the corona virus. He was present for everything. Most realtors have a check list of things they will or will not do; with Ben, his dedication was evident throughout. We never had to wait or worry that things weren't getting done. We highly recommend Ben. If you are looking for someone who will get the job done and get you the most from your investment, he is your guy! P.S. He is very mindful of any special needs you may have. Our two cats were treated like family and we appreciated the care he showed them. Ben is also fluent in Japanese which was also a nice touch and very welcoming for clients during showings.

We rarely write many reviews, but Celester Thomas (Principle Real Estate Broker) and Erika Richards…read more(listing agent) earns it. We received a VALPAC Ad for SOLDIER-TO-SOLDIER HAWAII REALITY, LLC and contacted Celester, who was kind enough to review our rental home although the renters had several months left on the lease. Once the renters moved out, we had the property thoroughly cleaned, with necessary repairs completed. Celester had the property professionally photographed and listed literally within a few days after notification in early March 2024 of our intention to sell. It closed at the end of May 2024. Most of our communication was with Erika. She always kept us informed of everything - all the showings, inspections, parties of interest communications, escrow info, etc. We had many many questions which she answered or found the answer timely. Memorable events: The SOLDIER TO SOLDIER HAWAII REALITY, LLC is a solid company. We needed to find someone to professionally line the kitchen cabinets & drawers. Laurie, the photographer, helped us tremendously get that done. About one week prior to closing, the buyer (who was a realtor) sent the Home Inspection Report. The buyer sent a document to sign stating: "The buyer is willing to approve /release/ satisfy 3-1 for the SELLERS CREDIT OF" $6,500 for the noted finding." Really? The findings were mostly minor things like toilet base loose, bathroom shut off valve leak, need for "missing GFCI or AFCI outlets", etc. Although we were ready to repair, Celester knew the cost was over-inflated. We do not know what he did, but after a few days, the buyer sent a Waiver-of-Inspection Report document via DocuSign. We knew right then and there that Celester and Erika were representing the seller and protecting our finances. The following is not a fault of the Realtors, but our opportunity share a Title company issue. We didn't see the Title Guaranty of Hawaii, LLC Escrow - Estimate Seller's Statement until the afternoon prior to closing! If would have been good to review it to have time to question some of the charges that we thought should be for the buyer. We did call Title Guaranty immediately, but of the items of question were essentially already set for closing. The Sellers Final Packet was sent after closing the next day. The Final Packet line "Balance due TO seller" differed by over $146K TO seller than the Estimate Seller's Statement! We were happy to see that. LESSION: Insist escrow share the Estimate Statement at least a week prior to closing. In summary, Celester and Erika (both prior service Veterans) both exemplified military values of professionalism and pride in their line of work. Especially noted was honesty and prompt attention to our needs. They KNOW and DELIVER exemplary customer service. We saved thousands and thousands by contracting with them, plus they gave to notched service to us. We recommend Celester and Erike and their SOLDIER TO SOLDIER team to anyone! God Bless America! MC COL, USAR (ret)

Long time customer. Ever since I met Celester I no go anywhere else when it comes to real state…read moreneeds but SOLDIER to SOLDIER. His attention to detail as well as excellent customer service here or on the BIG island is unparalleled. Recently we have been looking at properties in Hilo and it has been a challenge, his team, Sherry, Patricia to name a few are there when we need them. Kudos to U! No wonder Y when it comes to real state there is nowhere else to go but Celester Thomas' SOLDIER to SOLDIER. Highly recommend him 'n his team as they will take care o' VETERANS as well as anyone else that is in need o' good sound advise.

I was recommended to Chris by my friend. Being relatively new to the island, I didn't really know…read moreany realtors on the island. Chris made life very easy. I told him what I was looking for and he took me to showings based on what I was looking for. After one or two showings he understood exactly what things I valued in my future home. He started recommending properties that I might not have originally considered. As a result, I ended up buying one of those properties and love it! Chris was very helpful throughout the process. He was always watching out for me making sure that my offer made sense and went through all the disclosures with me to make sure I understood them. I felt very confident going into the escrow process with him by my side. I am definitely hitting up Chris when I upgrade and buy my next home.

The best realtor on the island. He has helped my family and I buy our first home and has also…read morehelped sell it. He goes over and beyond for all his clients, making home buying or selling feel so easy and relaxed. He does everything for you and takes away that stress, being available to answer any questions or concerns. Highly recommend, you won't just find a realtor, but also a lifetime friend.

With heavy heart I am posting this review based on the condo we purchased 12/30/2025 in the Ala…read moreMoana area. We selected Tracy based on a sale in the Moana Pacific over 10 years ago. We were cash buyers looking for a quick close as we were moving back home with two dogs and rentals are hard to find. We felt we were the aggressor trying to find a condo which is not comfortable. I am not quite sure what has happened but we there was so much confusion during our escrow about what was happening: paperwork, approvals, and lack of communication. It was difficult to receive much information regarding our dogs being approved and how the moving container would be delivered. There was so much stress during this time when it is generally a happy time. It has been over 8 months and there has been no follow-up from Tracy about the defects. We were truly grateful for the help of the buyers agent for keeping the process moving forward.

We feel very fortunate to be able to work with Tracy to purchase our first home. Tracy is very…read moreknowledgeable about the real estate landscape and trends on the island. He listens to our preferences and needs, gives honest insights/advice, and is very thorough. We also appreciate his frequent communication with us throughout the different stages of the process. As first-time homebuyers, we anticipated a huge learning curve, but Tracy made the experience much more manageable for us. We love our new home - a big mahalo to Tracy! We highly recommend Tracy for your buying/selling needs.

Hands down the best ever! Everything was handled with…read moreprofessionalism and kindness. I will ask them to represent me when next I am in the market.

As a first time home buyer (during the first COVID-19 shutdown in Hawaii nonetheness) I did my best…read moreresearching the process & finding the right professionals to guide me through the process. Words cannot express how thankful I am to have chosen Tori Castanares of Vesta Hawaii as my realtor. From our first FaceTime conversation where we went over general wants, needs, & potential locations, through the Escrow process, inspections, & closing day, she was nothing short of amazing. Any time I had a question (which was very, very often lol) she responded quickly & efficiently. I'm not gonna lie, it was a very scary & sometimes overwhelming process. However, Tori went above & beyond my expectations. She ADVOCATED for me. She also set me up with my mortgage lender (Mike A. of Guaranteed Rate - also amazing) after explaining my financial situation & the need to get creative with a program that would fit my budget & goals. I've been in my home for two months now & Tori still reaches out to check on me & has given me great recomendations regarding repair & renovation compnies she's worked with. I will send my family & friends (especially first-time homebuyers) her way, with 100% confidence. Mahalo Tori & Vesta Hawaii

I went through several realtors until finally having the opportunity to work with Min and I can say…read morehands down that she was far and beyond the best to work with. When she represented me, she looked out for my best interests and was able to get a price that was lower than I expected. Very knowledgeable, diligent and always on top of things, I was able to get a great deal with a smooth and seamless process. Not only is she well versed in real estate and fluent in English, Japanese, and Korean, she knows her regions so well she can make excellent recommendations in your new neighborhood for restaurants, shops, and services. It was my pleasure to work with her! If you are looking for realtor who is professional, will listen to you and go the extra mile for you, Min is your person. Btw, she also specializes in new developments in Kakaako and Kapolei. Highly recommended!