Dr Costello and his staff are nothing less then miracle workers. After 50plus years, I no longer…read morewear glasses. Hats off to Dr John and his entire surgical team. Glenn Guy Glenn.Guy1962@gmail.com

Cataract surgery both eyes. Great care both doctor and staff. Answered all my questions. Made me…read morevery relaxed before and after surgery.

I went to Malara Eyecare in Liverpool this morning. They checked me in immediately. I don't think I…read morewaited 10 minutes and I was called back by a technician named Jake. He was very knowledgeable and took me through each pretest calmly and thoroughly. I then got to see the doctor after a series of tests on my eyes. I actually saw Dr. Malara today with his assistant, Joshua. I appreciated. Dr. MaLara's candidness with me and suggesting cataract surgery. They also tested my retinas which came out fine. At the end, I met with a technician named Dawn who explained my options for eyewear and gave me my updated prescription. This is, by far, probably the best optometrist and business in the Syracuse area! - Dr. Debbie Anderson

STERLING OPTICAL - Great Customer Service and Eye Wear!!!…read more Visit Date: Saturday, October 26, 2024 I was completely impressed with the morning greeting and enthusiasm of the team members when I entered the building. I instantly felt like I had been doing to Sterling Optical for years and it was first eye exam and new glasses shopping. I wanted t something new exciting and kind of not my usual pick for eyeglasses. Anna and other teams pulled out 4 different pairs of glasses. One being a thick red set. I didn't like the first set but another went girl in the back and brought out another red pair. And oh my gosh they were amazing. The exam process was done by the apprentice - Izzy (sorry if I spelled this wrong). was asked first if it would be acceptable for Izzy to conduct the eye exam process. I said yes. The video technician and ophthalmologist visit also went smoothly. I left this building feeling appreciated as a customer, excited to come back to get my glasses and just the overall human capacity of being KIND. Thank you so much for the first time experience! Some of the team members present at my visit: Anna Alex Apprentice (Izzy)

they were very fast and efficient with getting me in and taken care, staff was very pleasant and…read morepersonable, would highly recommend

The staff and nurses were terrific. Very professional and respectful. Doctor could have been a…read morebit more engaging set better expectations on the procedure but I would recommend this team.

Am going back for my one year follow up today. I just was loading my gps to get there. So my vision…read moreis perfect , better than sixty years ago when I first needed glasses. The doctor is also very pleasant and I wanted to go for the follow up just to thank them all. The surgery was not the least bothersome either and the pre-op and post op very efficient. I got the standard lens but the result left me with no more need of glasses except for the farthest details. I wear them only when sightseeing or long distance driving.

I recently had 1 cataract removed and next week they will remove the other one. I can't say enough…read moreabout what a great experience that was! dr dexter is awesome and ive never had better vision after the surgery. the staff were all wonderful and very attentive. although I was extremely nervous about the procedure, their reassurances (along with the "happy juice!) did much to help keep me calm. as it turned out, my only memory was of a very bright light they were using and nothing else. no pain!, I highly recommend Dr. Dexter!

They hung up mid sentence on my 80 year old father while he was calling to ask why he never heard…read moreback about an appointment they said they would get back to him about days earlier. Arleo himself is a skilled professional, but some of the people here have a serious personality deficiency.

I'm puzzled by the negative reviews here. I've been using them for many years and have always found…read morethe front of house staff to be friendly, courteous, and helpful and Dr.s Arleo and Stockwin are very experienced professionals who not only obviously know what they are doing, but are also clear in their explanations of what's going on w/ my eyes and what they are recommending and why. Likewise with the technicians. I recommend them without reservation.

I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

Very safe office. Great kind helpful.staff. Dr. Smith took his time and listened to my concerns…read moretaking his time to address all of them. Staff very helpful picking out glasses. They have a good variety of frames to choose from.