Office staffing is too thin to be able to answer phone calls so callers are almost every time…read more given exterior phone service numbers to call...and all the answering service can do is call the Office to ask them to call me. !! It's very unprofessional. Dr Splenser communicates well but the comprehension by older patients needs to be tested..

Dr. Splenser is a great doctor. He really helped me through this transition of being ill. He really…read moreset a plan a real-life plan and all you have to do is follow it. I came in with High Blood Sugar and all. He diagnosed my situation and realized my meds from my previous dr and stopped them and placed me on the correct meds. I am off the insulin as only 2 visits. This is a great clinic. They actually care about helping patients change their diet so they can change their life.

This has happened at my last three visits as well: you arrive on time, wait an excessive amount of…read moretime just to get called back, then sit in the patient room for another hour or more before the doctor finally comes in, often feeling rushed during the actual appointment. Today was the final straw. My appointment was scheduled for 11:15 AM on my end, but apparently it was entered into their system as 11:25 AM. It is now 12:25 PM and I'm still sitting in the waiting room. The most concerning part is there are approximately 10 patients ahead of me with scheduled appointments as well. This is only the lobby wait time and does not include the additional time I'll likely spend waiting once I'm taken back. This level of overbooking and scheduling is unreasonable and completely disrupts work schedules and the rest of the day for patients. People take time off work and arrange their days around appointments, and repeatedly sitting for 1-2+ hours past your scheduled time is unacceptable. I've also had recurring issues with prescription accuracy and communication. There always seems to be confusion regarding medications or dosage instructions that are relayed to staff, causing issues at the pharmacy afterward. I pay out of pocket for my visits, medications, and labs, so these appointments are not inexpensive. I've also experienced confusion regarding testing recommendations. One test initially presented to me was over $1,000 before later being changed to a much less expensive blood and urine alternative around $80. The doctor himself may be knowledgeable, but the scheduling process, communication, and overall patient experience have been extremely frustrating.

Do not waste your time with this Dr. The wait times are so long that he even jokes that "bring a…read moresandwich" or "don't come hungry". We had to wait one hour before being seen. He doesn't respect the privacy of the patient either as he left the door open. When he does finally see my daughter he just starts rushing through his explanation. He goes so fast and barely explains anything. Just rambles on and on super fast expecting all of us to fully understand what he is saying. His medical staff isn't any help either. They rush you as well and are not competent.

Love Dr.B!!!!! Absolutely the best Dr. always there to…read moreanswer any questions we might have always giving the best care.

My favorite thing about Dr. Bharaktiya is that she doesn't claim to have all the answers, because…read moreno two bodies are exactly alike. She literally held my hand during my moment of helplessness and said, "Let's figure it out!" And we did! I pray that more people experience her type of bedside manner and feel encouraged to get the answers they need and just receive the best care.

I can't say enough about Ethos Endo and Dr Khanji's approach to health care. he is a true…read moreprofessional who listens to his patients. From my first visit I felt like we were partnering in my Healthcare where my time was valued as much, if not more, than his own and he continues to be responsive. If you want an endocrinologist who will listen to you and direct, not dictate, a treatment plan with your goals and concerns in mind and who has a refreshing approach to how he handles his business from front office to exam room please give Dr Khanji consideration. You won't regret it.

AVOID THIS PLACE!!!!!! Dr Resman never give a feedback on your labs results she only check them…read morewhen is your appointment and not before... hopefully your labs results are always good. FRONT DESK:: I'm simply don't have words to describe how bad they are. They never answer the phone... I called multiple times to cancel an appointment and no reply so left a message and they charged me a $40 no show fee. Make your self a favor and look for a different Doctor...

Terrible at everything. Their concern is themselves. I liked Dr Wise but the bs just to get an…read moreappointment or refill is frustrating.

Dr. Diana Desai is excellent. She is attentive, knowledgeable, and deserves high praise…read more Unfortunately, the office staff is a serious problem. I took time off work specifically for bloodwork, only to later find out the staff never sent the order to the lab. This resulted in wasted PTO, wasted gas, and a completely unnecessary trip. When this issue was brought up, the staff showed no concern or accountability. There was no apology and no sense that my time mattered. It is disappointing that such a great doctor is supported by staff who are careless and indifferent. The lack of follow through and basic respect for patients' time makes this office very frustrating to deal with.

0 stars. I have never had such a negative experience with a medical practice until I came to this…read moreplace. From the front desk to the professionalism of the doctor. I tried to give this place a chance, and it had failed tremendously twice. October 8, 2024 First time was an in person appointment: one was in training and was the trainer. I wasn't greeted. The trainer treated me as if I was a second class citizen and questioned my insurance as if it weren't good enough. I would have never came here if my insurance did not include this place. Yet, the patiences after me received top tier service. Her entire demeanor was disgusting. My appointment was for Dr. Tang and while she was informative, she gave 0 eye contact. That's extremely rude, especially as a new patient. If someone is talking to you or you're talking back to them, eye contact should be given. Her demeanor is very dry and monotone. She's not very personable. November 21, 2024 I had a televist appointment scheduled originally for 1130 but they moved it to 1115. I waited for over 30 minutes for Dr. Tang to sign in, and she never showed. When I called to see what was going on, they informed me that they would let her know. That time went by and at 1151 I was fed up. I called to get a refund of my money paid and now they're talking about 6-8 weeks. After I receive my money, they will never have to worry about me again. Go somewhere else if you want to be treated properly. All of the staff here need retraining.

The staff here is so nice and attentive…read more Dr. Hays was very guest based. He makes you feel comfortable and makes sure all your concerns are met. He took answered many of my health questions with confidence. Don't feel nervous or scared to ask anything, he knows so much and can really help you. I definitely found my new PCP.

I have been a patient for a few years and I love Dr Hays and his staff. If you have an appointment…read moreat 10:00 you're seen at 10:00. I've never had to wait more than 5 minutes. They have an in-house lab for bloodwork, which is a huge plus. Most of all, Dr. Hays takes his time with you, answers questions and listens. I recommend him to my family and friends.