Office staffing is too thin to be able to answer phone calls so callers are almost every time…read more given exterior phone service numbers to call...and all the answering service can do is call the Office to ask them to call me. !! It's very unprofessional. Dr Splenser communicates well but the comprehension by older patients needs to be tested..

Dr. Splenser is a great doctor. He really helped me through this transition of being ill. He really…read moreset a plan a real-life plan and all you have to do is follow it. I came in with High Blood Sugar and all. He diagnosed my situation and realized my meds from my previous dr and stopped them and placed me on the correct meds. I am off the insulin as only 2 visits. This is a great clinic. They actually care about helping patients change their diet so they can change their life.

This has happened at my last three visits as well: you arrive on time, wait an excessive amount of…read moretime just to get called back, then sit in the patient room for another hour or more before the doctor finally comes in, often feeling rushed during the actual appointment. Today was the final straw. My appointment was scheduled for 11:15 AM on my end, but apparently it was entered into their system as 11:25 AM. It is now 12:25 PM and I'm still sitting in the waiting room. The most concerning part is there are approximately 10 patients ahead of me with scheduled appointments as well. This is only the lobby wait time and does not include the additional time I'll likely spend waiting once I'm taken back. This level of overbooking and scheduling is unreasonable and completely disrupts work schedules and the rest of the day for patients. People take time off work and arrange their days around appointments, and repeatedly sitting for 1-2+ hours past your scheduled time is unacceptable. I've also had recurring issues with prescription accuracy and communication. There always seems to be confusion regarding medications or dosage instructions that are relayed to staff, causing issues at the pharmacy afterward. I pay out of pocket for my visits, medications, and labs, so these appointments are not inexpensive. I've also experienced confusion regarding testing recommendations. One test initially presented to me was over $1,000 before later being changed to a much less expensive blood and urine alternative around $80. The doctor himself may be knowledgeable, but the scheduling process, communication, and overall patient experience have been extremely frustrating.

I was referred to Dr Jamal by a family member. After my primary care physician was unable to find…read morethe root cause of my fatigue and weight gain she suggested I see Dr. Jamal. Dr. Jamal performed an examination and sent me for a plethora of labs (I call him Dracula). He phoned me back to inform me as to the root of my underlying condition and referred me to Gynecology Specialist. He is old fashioned and takes his time so dont expect to be in/out in 20 minutes. He is absolutely worth the wait. He has been a blessing to me and my healthcare journey.

Love Dr.B!!!!! Absolutely the best Dr. always there to…read moreanswer any questions we might have always giving the best care.

My favorite thing about Dr. Bharaktiya is that she doesn't claim to have all the answers, because…read moreno two bodies are exactly alike. She literally held my hand during my moment of helplessness and said, "Let's figure it out!" And we did! I pray that more people experience her type of bedside manner and feel encouraged to get the answers they need and just receive the best care.

I can't say enough about Ethos Endo and Dr Khanji's approach to health care. he is a true…read moreprofessional who listens to his patients. From my first visit I felt like we were partnering in my Healthcare where my time was valued as much, if not more, than his own and he continues to be responsive. If you want an endocrinologist who will listen to you and direct, not dictate, a treatment plan with your goals and concerns in mind and who has a refreshing approach to how he handles his business from front office to exam room please give Dr Khanji consideration. You won't regret it.

AVOID THIS PLACE!!!!!! Dr Resman never give a feedback on your labs results she only check them…read morewhen is your appointment and not before... hopefully your labs results are always good. FRONT DESK:: I'm simply don't have words to describe how bad they are. They never answer the phone... I called multiple times to cancel an appointment and no reply so left a message and they charged me a $40 no show fee. Make your self a favor and look for a different Doctor...

Terrible at everything. Their concern is themselves. I liked Dr Wise but the bs just to get an…read moreappointment or refill is frustrating.

This was my first time here but I saw a previous doctor from another practice. I've seen Dr. Juarez…read morein Friendswood a few years ago. When she moved to the medical center, that was just a little far from where I live and work. Having thyroid issues recently and not feeling comfortable with just any doctor, I decided to see Dr. Juarez again. I'm so glad I did! Dr. Juarez is so compassionate, friendly, and takes the time to go over everything. I feel so comfortable with her and I would recommend her to anyone! I parked next door and took the elevator to the sky bridge. I had to walk down the hall to take the escalator down then around the corner to another set of elevators to take me to the 22 floor. I did notice that I could have valeted right in front of where I needed to be. I might do that next time. But the walk from the garage was not bad at all. Took all of 4 minutes. When you arrive you sign in at an "iPad station". Then you swipe your credit card for your co-pay. The nurse/aid was pretty friendly. I had a 2:30 appointment and arrived at 2. I was seen right at 2:30.

Dr. Diana Desai is excellent. She is attentive, knowledgeable, and deserves high praise…read more Unfortunately, the office staff is a serious problem. I took time off work specifically for bloodwork, only to later find out the staff never sent the order to the lab. This resulted in wasted PTO, wasted gas, and a completely unnecessary trip. When this issue was brought up, the staff showed no concern or accountability. There was no apology and no sense that my time mattered. It is disappointing that such a great doctor is supported by staff who are careless and indifferent. The lack of follow through and basic respect for patients' time makes this office very frustrating to deal with.

The staff here is so nice and attentive…read more Dr. Hays was very guest based. He makes you feel comfortable and makes sure all your concerns are met. He took answered many of my health questions with confidence. Don't feel nervous or scared to ask anything, he knows so much and can really help you. I definitely found my new PCP.

I have been a patient for a few years and I love Dr Hays and his staff. If you have an appointment…read moreat 10:00 you're seen at 10:00. I've never had to wait more than 5 minutes. They have an in-house lab for bloodwork, which is a huge plus. Most of all, Dr. Hays takes his time with you, answers questions and listens. I recommend him to my family and friends.