Expressing our gratitude to the best ever Senior Loan officer,Tyler Poleno!!!…read moreEfficient,kind,diligent, knowledgeable,answers all our questions in a timely manner,wow,what an amazing asset to the company!! Work ethic to be highly commended!!! From the bottom of our hearts! A huge shout out to you Tyler!!... Sincerely Roy & Mary!!:):)

We refinanced through turbo mortgage. Steven and Justin worked on my loan. Everything was good up…read moreuntil closing and the numbers were not what they were supposed to be. They had an appraisal added in my loan which I paid $1000 for my appraisal out-of-pocket. That thousand dollars that I paid I was told by Steven and Justin that it would be paid the day of closing. It was not now they have my number blocked and cannot get in touch with them and no one is responding to my messages. I would not recommend using that team. I'm sure turbo mortgage is great, but these guys go around and round in circles and are not very professional.

AJ has helped many of my clients AND done my personal loan. He has bailed out clients who were two…read moremonths late to close, due to a big bank not approving their loan, and AJ stepped in and saved the day. If I have questions he is quick to answer back and always is thinking about ways to save my clients money. You just cannot find a harder working lender. 5+stars, in my opinion.

I recently purchased a home in the Austin area and was referred to Kassalin Calhoon by my realtor…read more That was simply the best referral I have ever been given. Let this be known- I cannot say enough amazing things about my lender, Kassalin Calhoon. This girl is the best of the best and doesn't bat an eye while continuously going above and beyond for her clients. If it is possible, she will make it happen. I won't even sugar coat this - while buying my first home I was high maintenance, had more questions than answers and required a ton of hand holding (starting from the very first phone call we ever had all the way through to how to make my first mortgage payment) and she walked me through every step of the way. With every curve ball real estate could throw at us, she never got frustrated and was the most patient human on Earth for a solid 3 months. She made the entire process easy to understand and helped me feel confident purchasing a home for the first time. Kassalin comes with the highest recommendation and stamp of approval I can possibly give. If you are buying a home anywhere in the state of Texas, I highly recommend you reach out to her. There isn't a better person out there to do business with.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Eric is the best lender I've worked with. He was available to talk to whenever I needed him. He is…read morestraightforward, easy to understand, and he got me a good rate. I'd been trying to get approved for about a year and every few months I'd call him saying I found a house I need to buy he always talked to me on the phone, ran my numbers. Seriously this happened maybe 3-4 times. Every time he took my request seriously and went over everything with me. I was finally approved for my dream house and at a great rate! I can't speak highly enough of Eric and his team they feel like family.

Eric and his team were fantastic. This was my first house purchase and he has a customer for life…read more His team was professional and seemingly always available. No question was too dumb. The very first time I was referred to him, he took me through the process, step-by-step, to make sure I understood every little detail (down to payments based on interest rates, mortgage loan program, etc.); unfortunately, I was not ready to buy at the time but he kept in contact with me (while being respectful and not annoyingly persistent) and called when I said I might be looking into buying a house, again. Although the delays in buying kept coming, he was faithful and continued to answer any questions I had. When I was finally ready to buy, Eric continued to answer questions (many of which I had probably asked several times before) before his team eventually went to work for us. When we finally executed on a contract, we were able to close in three weeks, due in no small part to Eric's team! THREE WEEKS! Throughout the process, I never felt like Eric or his team disappeared, as they were always ready and willing to walk me through any concerns or questions I had. Both the buying and selling realtor highly praised Eric's team due to his communication; the buyer, seller, realtors, title company, etc. were always on the same page because of Eric. The seller's realtor told me on closing date that he had never worked with a better mortgage team. I apologize if this sounds like an ad (or if you see this same review posted elsewhere), but I simply cannot recommend Eric's team enough. His team went out of their way to give me a great experience and I simply want to spread the news! Give him a chance, you won't be disappointed!

Always outstanding service from Melissa and the team. Whether in the lobby or drive thru, always…read moreprompt service.

I truly appreciate the outstanding level of customer service I have received from Melissa and team…read moreat the BeeCave branch. I have both personal and business accounts with them and always needing help navigating. Melissa - and team- are always happy to help and keep me up and going. Out of all the banks in my area - dozens - SouthStar Bee Cave provides the highest level of customer service - like banking used to be!!

The entire team at Lakeway Lending was professional , knowledge and a pleasure to work with.read more

Kevin and the team did an Incredible job staying on top of the process and making sure to over…read morecommunicate so we had all of our questions answered.

This was my first time ever looking for a company to help with first time home buyers. I submitted…read moremy information for a Loan officer to reach out to me. I then got a text from James Hair with his information and link to "get pre-approved" but unfortunately since I dont have good credit which is one of the requirements he stated the next step is to work with their credit specialist Natasha Stewart to help boost my score and remove any bad reports. He provided all her details and since I have a good chunk for a down payment I decided to reach out to her- without thinking to do any research on her since James and Lonestar Financing seemed to be really legit she let me know she can help, that my credit was a easy fix and could get me glowing results after 2-3weeks with a charge of $700. I am only 27 years old and as excited as I am to even look into buying a home and going the right route to get fixed what needs to be done I also decided to ask her whats her business so I can look her up and check out her reviews before sending her money, she automatically questioned me why and that I should had done my research before I messaged her. All I was provided was with screenshots and a slideshow of screenshots of reviews that are old still couldn't provide me a proffessional link or references. This all has been back and forth texting since 8am and it is now 10:30am- not only did her and James Hair made a group chat to harrass me they continue to call me broke and say they dont have time for a "brokey". I will not recommend to even look into this company for any assistance and I am glad I never sent any money to "successful", "high FICO scores" people who are so disrespectful.

James has been an absolute blessing! we grew up in the same neighborhood and had no idea where to…read morestart, so I called James. He has walked me through every step of the process! Being that I'm moving from out of state, he even connected me with a realtor who was able to show me homes remotely! Im a first time home buyer and James was able to connect me with a program to assist me with my down payment and my closing cost. He answers every call and every text! I also really appreciate that the pre approval was no impact to your credit score, it gave me more confidence to apply. James emailed me a link to a website that was free that gave me the report, but also allowed me to simulate my score with different scenarios. We were able to complete one of those plans and my credit score went up 60+ points, and qualified me for a much better rate. I highly recommend James if you are looking for a mortgage. He's relatable, easy to work with, and TRUSTWORTHY! 10/10

I just want to say how great it was working with Cord Slocum and Kayley Faas with my new mortgage…read more This has been a very long strange trip and Cord has hung in there through thick and thin. He was always available and immediate to respond when I left a message. They made everything easy and I would recommend them to anyone looking for a mortgage loan.

Soon after we purchased our home with a VA loan. We started receiving numerous letters from all…read moreover about an VA Streamline also known as an IRRRL. I decided to look into what an IRRRL was. Subsequently educating myself and spoke with others about the program and what it offered. Our bottom line was it was not in our best interest if we could not lower our rate by at least one point. We already had what we thought was a kick ass Interest rate. We decided to contact Lendplicity Mortgage (Tim Gonzales) and his team. We bought our home and within 6 months Streamlined our loan with an IRRRL thanks to Lendplicity. The process from cradle to grave was flawless. We likewise did our part by providing documents, etc. timely. The online process that Lendplicity uses is SECURE, intuitive and easy to understand. Tim explained and answered all my calls, texts and questions timely. The Step-by-step insight on how that process works and what to expect and when. Tim is very pleasant and available whenever we had questions. We closed on time even during the new normal of COVID. I would be careless if I did not address the Veteran aspect that Lendplicity offered us. Lendplicity added an extra touch because we are a Veteran family. (U.S.M.C.) I am sure they take care of all their customers Vet or otherwise with the same passion and vigor. It just felt nice to have that special touch. I have and will continue to refer friends and family Vet or not to Lendplicity mortgage. We are super happy with our outstanding new LOW interest-rate. More so with the phenomenal work and customer service provided to us by the Lendplicity Mortgage team! We HIGHLY recommend Lendplicity Mortgage. When you want / need a loan, to refinance a loan or just have any questions about obtaining a loan, give Tim and the Lendplicity team a call. Thank you, Tim for your hard work and dedication!