Dr. Liu and the team at SVIA genuinely deserve way more than 5 stars…read more After having my baby, my body changed in ways that made me feel really uncomfortable -- and after a lot of research, I decided to look into a mastopexy with fat grafting. I vetted a lot of surgeons in the area. Dr. Liu kept coming up as the best, and after meeting him in person, I completely understood why. He is just a normal, warm, genuinely kind person who also happens to be an incredibly skilled surgeon. He never rushed through a single appointment. At my consultation, I came in thinking I wanted implants. He didn't just nod and schedule me -- he walked me through both options honestly and told me what he actually thought would look best. I trusted him, went with the fat transfer, and my results are exactly what I wanted. Natural. Beautiful. I could not be happier. Kelly, the patient care coordinator, set the tone for my whole experience. She was so welcoming and so available. I never once felt like a burden for asking questions -- and I asked a lot. The surgery went really smoothly. I have a history of anesthesia anxiety from a previous bad experience, and the anesthesiologist went out of his way to personally reassure me. That's not something you forget. After surgery, Dr. Liu called me that night just to check in -- and he stayed available by call and text throughout my recovery. My follow-ups have all been great. I'm healing really well and I just feel so good in my body. Summer is going to be a completely different experience for me this year. If you're on the fence about choosing Dr. Liu -- don't be. He's the one.

Dr. Jerome Liu was absolutely amazing. I first saw him in 2020 for a consultation, but I was still…read morea little hesitant at the time and decided to explore a few other options. Even after visiting other surgeons, I always remembered Dr. Liu -- he was consistently kind, attentive, and incredibly knowledgeable. Fast forward to 2025, after sitting with my decision for five years, I went back to him and finally decided to move forward. Dr. Liu listened to everything I wanted, and my outcome is exactly what I envisioned. I went with a 205cc Motiva Mini because I wanted a very natural look with just a little enhancement, and the results are truly everything I dreamed of. I couldn't be happier and would recommend him to anyone considering surgery.

Jessica has done it once again with making me look like an absolute natural bombshell! I got my…read morelips done on Friday & I know everyone's body is different with bruising but every time I get my lips done by her my lips do not bruise and I am out and about that day with confidence showing off my new lips. I've gone to other places in the past & have bruised pretty badly. Jessica just has that natural touch to her. She will numb your lips for about 15 mins, you get to have an awesome convo with her, get poked & be on your way! Whether it's your first time getting your lips done or you do it on the regular, I highly recommend getting your lips done with her. Although I don't do Botox yet, I know she does those service too which I will go to her for once needed!

I couldn't recommend Dr. Liu and his team more! For many years I have been considering a breast…read moreaugmentation but was very hesitant about the commitment/outcome/procedure in general. I live in San Francisco so my journey naturally started by calling around in my area. The consults I had over the phone made me feel nervous about the process and the prices were absolutely ridiculous. I was starting to feel like something I REALLY wanted to do was just not realistic for me. However, I was recommended to SVIA by a family friend and I thought I'd give the journey another shot. Kelly, the patient coordinator, is AMAZING. She helped me from the consult and prepared me on what to expect in regard to the in-person consultation to the surgery. The other staff I met along my journey always treated me with the upmost hospitality. When discussing my procedure overall serval appointments and the day of my surgery, Dr. Liu made me feel heard and there was no doubt on us aligning on what I wanted-- Not too big, but not too natural, can you do this? can you do that? Amongst my descriptions making little to no sense, he understood my goals and brought them to life. My recovery time was about 2-3 week of true "no activity" (personal experience) but after that 4 week mark I felt back to normal. My swelling went down pretty quickly after 3 months time. Now i'm about 6 months post opp, my boobs feel soft, they look amazing, and I'm so happy I trusted Dr. Liu and his team. I've since gone back to get lip filler and just as before, they've exceeded my expectations. Go to SVIA. You won't regret it. The transparency, trust, and empathy is everything you want from a Plastic Surgeon's Office.

Dr. Newman is always available to see me. If I need Botox, or sculptra..or even questions in…read moreregards to a future facelift! His bedside manner is great. He had given me a Botox procedure and it didn't take. He didn't hav availability in San Mateo, but they got me In at the Palo Alto location and did not charge me. He makes it right. And if you have an issue with anything , he will either fix it or adjust the price to negate that procedure. My mother in laws best friend just had a facelift! She looks soooo good!!! Here is what she had to say when I texted her: Hi Trisha thank you for your kind words you're so sweet! My experience with Dr Newman was absolutely wonderful. I'm so happy with his work the only thing I would do differently would be my upper lip area I think he lifted a little too much but with time it will come down. I still feel the tightness around my neck from the neck tightening a little bit but in the beginning you really feel the tightness. His after care was amazing he really takes his time and takes care of you. I don't really have any cons. I'm very happy. I don't think your friend can go wrong. I saw some reviews with Dr. Newman that were iffy... but.. like I said .. I have many friends and their friends that have had wonderful results! Cheers These are pictures of my friend .. late 60's. I did not post her eyes because of privacy.. But her eyes even look great

I scheduled a facelift consultation with Dr. Newman for $275 and felt it did not provide the value…read moreI expected. The appointment lasted about 25 minutes and included a brief exam and a few photos taken on his phone, but there was little detailed discussion about his facelift approach or what results might be realistic for me. When I asked to see before-and-after photos, I was directed to his Instagram rather than shown examples in the office. He stated that he performed 1-2 facelifts per week, though it wasn't clear whether that was an ongoing average or his current schedule. Hair loss products were also offered, though they weren't the reason for my visit. While the front desk staff was polite and friendly, the consultation overall wasn't detailed enough to justify the above-market cost of $275, especially since that fee can't be applied toward any procedure or service. UPDATE: After this review, the practice kindly reached out and offered more time with the doctor along with additional before-and-after photos. I appreciate their thoughtfulness and the friendly front desk team, but I've decided not to pursue surgery here. My rating reflects my initial consultation experience.

My wife was diagnosed with breast cancer, and Dr Griffin was recommended by our oncologist for…read morereconstruction. Dr Griffin is very experienced and thus far the recovery has been smooth.

I underwent breast reconstruction with this surgeon over the course of four surgeries beginning in…read moreNovember 2024..My overall experience was very disappointing. Throughout the process, My surgeries were scheduled,cancelled and repeatedly rescheduled, which created significant stress and disruption. Post-operative care was unreliable, and communication was inconsistent. At times, I felt there was a lack of coordination between the office and the Surgeon leading to confusion and uncertainty about what to expect next. .Dr Griffin stressed that he can always be reached by phone.However over the course of 2 days the office staff insisted that they tried repeatedly and did not hear back from him, stating "he must be in a very remote location" My first surgery was a 3 day stay in the hospital in a great deal of pain.Although the physician was updated through the nurses he never once came to my bedside to make a personal connection for even one minute. This was already a vulnerable and important medical journey for me, and unfortunately the experience felt chaotic. Instead of feeling supported and cared for, I often felt like I was just another transaction rather than a patient going through a complex reconstruction process.I am a Registered Nurse and have worked in many physicians practices.I know what it takes to make a pt feel like they are welcomed,respected and treated as an individual. Near the end of my surgical journey, I expressed my frustration and hurt to one of the cosmetic staff whose name is Marianne.She responded to me in a menacing tone: "Maybe you'd like to go elsewhere for your care" I had hoped for a smoother, more compassionate experience given the nature of these procedures. Based on my experience with this office and the surgeon I cannot recommend this practice to anyone.

Dr. Glafkides is one of the most dedicated, kind, caring and compassionate medical professionals…read moreI've ever met. Is commitment to patient care is unmatched as is his experience and educational background . The staff is exceptional and I can't say enough great things regarding this practice.

I have been a patient of Dr. Glafkides for over 25 years. I've had several procedures done and the…read morequality of his work has always been outstanding. He is kind and understanding. I have recommended him to several of my church friends and they also have loved the outcome of their procedures. Highly recommend this talented plastic surgeon. Sgee

I've been a patient of Dr. Lorne Rosenfield for more than 22 years. He performed a flawless breast…read moreaugmentation for me in 2003, and replaced my implants in 2024... Ever since, he's remained genuinely invested in my health and appearance. I can't recommend him highly enough. Not only an exceptionally skilled and respected plastic surgeon, Dr Rosenfeld is also someone who brings true empathy and compassion to his work. Dr. Lorne Rosenfield and his amazing staff really care for their patients for the long term. I felt I could reach out to them for any reason related to their care for me. I cannot say enough about this outstanding doctor. Dr Rosenfield, thank you for your unparalleled care and concern, Kimber O.

I want to thank the staff for their exceptional care and support throughout my outpatient surgery…read more Dr. Rosenfield, your expertise and reassuring presence gave me confidence every step of the way. And Tara, your warmth, attentiveness,and expertise made me feel truly comfortable and cared for. I'm incredibly grateful for the outstanding results. Thank you for making this a positive experience and for going above and beyond!! RosaL

Dr. Fisher, three weeks ago, performed breast surgery on me. She is just the best! She listened to…read moreme, gave clear explanations, and I am very pleased and thankful with her results. My left breast was damaged in a faulty mammogram. A prior surgeon I consulted " strung me along ", ( with the damage compounding); then rejected me because of my age. Dr. Fisher took over and surgically repaired everything. Just the best!

Dr. Fisher performed my surgery approximately 3.5 years ago and I'm still very happy with the…read moreresults. The experience itself was seamless and she was kind, caring, and informative. Her recommendations were reasonable and was one of the only surgeons I considered that didn't have an ounce of pushing me toward more procedures/expense than I'd come in anticipating. She also was honest about what the pros and cons of different options may be, even when being less transparent may have resulted in me spending more money with her. Prep, procedure, and results were a solid 10/10. I'd also like to highlight two instances where her patient care really came out as superior: 1. I came down with an infection in the early morning the day before surgery and was feeling very ill. I needed medication but was concerned about it interfering with the surgery and potentially losing my deposit so I contacted her service at approximately 4:30 am, where I was contacted directly by her within 10 minutes. She not only assessed my readiness for surgery but happily rescheduled my surgery, assuring me that I should not worry and that we would continue when it made the most sense for my health at no penalty. She also made suggestions of how to proceed and what type of care I should seek for what I was experiencing. 2. After surgery, I didn't spend much time on my phone. She texted me to check in more than once and upon it hearing from me initially, she made sure to contact my caregiver to get updates instead to ensure I was doing well. She also was available for help and advice through out the healing process without any issue or hesitation. To address what I saw in some other comments: Yes, I did have to book a paid consultation and come into the office to get a price quote but the cost of the consultation was not high and was applied to my surgery. This was the case for many surgeons I considered. She is worth the cost of procedure as well with her price at the time falling well within the average range of the procedure in the Bay Area. I often tell people that if I had to do it all over again, I 100% would.

Finding the office was alright, walking in was a very pleasant experience. Staff is kind,…read moreprofessional and helpful. I came in to meet Dr. Pertsch for an overview of my EMG results and other care as discussed. I have a few more visits and I am grateful it's here.

Dr. Pertch and his staff are WONDERFUL!! I'm only 1 week post op. So far, so good. I will complete…read moreafter, when Iam complete again.f

Extremely frustrating experience with scheduling and appointment management…read more This office repeatedly sends appointment confirmations and asks patients to confirm multiple times, yet somehow still manages to change, reschedule, or double-book appointments. On several occasions, I arrived on time for a confirmed appointment only to wait 45 minutes or more before being seen. I understand that healthcare offices can run behind occasionally, but when this becomes a consistent pattern, it shows a lack of respect for patients' time. Many of us take time off work, arrange childcare, and adjust our schedules to make these appointments. The staff may be courteous, but the scheduling process is disorganized and unreliable. If you book an appointment here, be prepared for significant delays and the possibility that your confirmed appointment may not actually be honored as scheduled. I hope management takes a serious look at their scheduling practices because this experience has been disappointing and unnecessarily stressful.

I received Dysport treatment on Feb. 3rd, and was recommended laser treatments (Fraxel & PDL),…read morewhich I called afterward to book. I booked a series of three appointments one month apart as recommended on that phone call, and took time off of work for recovery. The day before my first appointment I called because I had not received instructions for the visit nor confirmation for any of the visits. After waiting on hold (which happens every time you call), it turns out, they only booked two out of the three, and failed to send confirmation for any of them. Too bad, they said, they could not reschedule me for another month. Luckily, I went elsewhere and then learned I did NOT need a series of 3 treatments - due to the condition of my skin, one was plenty for the results I wanted. So inadvertently, their mistake saved me the $3,000 that they had upsold me on. Additionally, the Dysport I received was poorly placed (and expensive), and now I have to wait until it wears off to have it corrected by someone else. They talked me into getting Dysport in my chin, and now my chin involuntarily gets stuck in bizarre placements and I have to manually move it. Absolutely the WORST experience I've ever had with a dermatology or esthetics clinic. Recommend going literally anywhere else.

Somebody got greedy. This doctor joined a new medical group called MDVIP starting 1/1/25. In order…read moreto continue seeing him, you would have to pay a membership fee of $2k+ a year. Yes, even if you have insurance and all the benefits in there are covered, this is a "membership fee". Wow! Never thought he'd make a decision like this. Time to say goodbye.

Dr.kuo I've been seeing you for years. Now i can't because i don't want to pay you 2500 a year x 4…read morefor my whole family that sees you. Horse shit ! Your a great doctor, but this new vip crap is a stupid career move. Well now i need to find another doctor ,good luck