Check your warranty!! The want almost $150 to look at 1month old CRV with 1,700 moles on it ...not…read morewhat I call good services. Now we may half to drive to St,Louis for oil changes...and service..( Don't Buy Here)

I had great customer service from Gabriel. He was very courteous and helpful regarding the issues…read morewith my car. Thank you.

My wife and I have done business with the fine folks at Lutesville Ford for well over 30 years…read more.. almost exclusively. Any time that we strayed, it didn't take long to recognize the err of our ways. They do a great job of getting you into the vehicle of your choice with honest, no-nonsense experience with the sales department... and they will keep you indefinitely with the stellar service department. They are easy to do business with and I trust the service department completely. If every Ford store did business like the good folks at Lutesville, Ford wouldn't be able to keep up with production. Check em out!

Have no fear doing a long- distance deal with the team at Lutesville Ford. I found the perfect Ford…read moreRanger in Hot Chili Pepper Red on Autotrader but I was a bit apprehensive buying from a dealer 750 miles away, especially when I couldn't travel to see it myself. I needn't have worried. These folks are very professional and have done the out-of-state sale thing many times. Had the deal wrapped up in a couple of days and my truck was in my driveway sooner than I expected. It's beautiful and just exactly as described. So happy to have found this dealer!

Quick review. This location has changed hands a few times over the years. One thing remains the…read moresame. Local people providing great service. I'm always surprised how they don't overcharge for the work. I used to always be scared of taking my car to dealerships. This location is always helpful and a pleasant experience. I bought my little Nissan in 2014. Still running strong 80,000 miles later. My tires haven't even been replaced!! Can't say enough about this Cape Girardeau location.

We had nothing but a bad experience at this location. The vehicle we purchased was a 2015 Ford…read moreExplorer. This vehicle was nothing short of a lemon. The dealership had my vehicle a total of 6 months within the first year of purchasing it. This last time we picked it up and headed to Nashville the very next day. On our way to Nashville, my car turned off in the middle of rush hour traffic on I-24. It completely lost all power and everything powered off. We got the Managers involved and still they found nothing wrong with it. The managers that we dealt with were very rude, one even proceeded to get in my husbands face and tell him that this was the first time he was hearing about any issues that we were having....my goodness it was a crazy experience. We finally traded the vehicle in this last week and I could not be more happy about it. We definitely did not go back to John Sinclair and never will. I sincerely hope if you are in the market for a New or Used vehicle, that you will go somewhere else. Go somewhere where they actually value your business and genuinely want to take care of you.

I am very upset with the salesman I had at this dealership. I was shopping online for the vehicle I…read morewanted and I found a dealership that had it while in Ethan's office! Ethan Clubbs assured me if I wanted 0% financing, the powerhouse price the other dealership was offering wouldn't qualify for it. He said all dealerships had the same deals. I spoke to the other dealership today. It does qualify! I l could have had the colors I wanted for $3000 less! Plus more features! I also didn't get the lifetime warranty because I put my truck in an LLC. Joe, in finance, assured me their price was the best they could do. The truck already had 2835 miles on it and I received zero discount for that. I will not shop at Coad Chevrolet when I replace my Traverse High Country in a couple years. This is not the first vehicle I have bought from them but it will be the last. 2nd issue!!! They mailed my title to the wrong address. An address that doesn't exist. A complete neglect by whoever works there that is responsible. I spoke to Joe and he said it's out of their hands now. It was the last day to get my plates. I was told they would hold my title until I picked it up. Somehow, someone decided to mail it via UPS to an address that doesn't exist and Coad took zero responsibility for it! They didn't bother helping me track it down. I did that! I made the calls and used my time to find the title. It was sitting in a lost mail bin at UPS! Issue #3!! My 2025 Silverado has infotainment issues. The radio, Sirius XM and phone calls lose sound/connection a lot. I made an appt to get it looked at. The woman on the phone seemed like she was listening to a word I said as I described the problem. I would finish talking and she said, "So what do you need? An oil change?" Then I asked for a loner to go to work. They do not offer loaners any more and they wouldn't take me home or to work because both places are in Scott City! Their service stops at the end of the sale!

We drove from Austin to Cape Girardeau to buy a Prius. Kevin was helpful and responsive every step…read moreof the say! I love the car!

I am a 75-year-old widow, and my car indicated something was wrong (without telling me what it…read morewas). I immediately drove to Coad Toyota (where I have had my car serviced since I first moved here). Unbeknownst to me, the service department was closed after 4 PM that day, and it was 4:15 PM. A wonderful young man in the sales department took me over to the service department and told me it was only my tires that needed refilling, due to a weather change. He filled them for me, even though he was nicely dressed, and i was afraid he may get a little dirty. I was so grateful for his help and that it was such an "easy fix." I asked for his card to send him a thank-you. Unfortunately, by the time I got around to calling the dealership (and looking at the card he gave me), he was not there. The nice person who answered the phone at the dealership said I could give a review on their Facebook page. I want to leave one here, also. It turns out that nice young gentleman's name is Hogan Coad, and I learned he is one of the Coad family members. I cannot thank him enough, and I highly recommend their service (sales and service).

My wife and I first started doing business with Coad Toyota in 2015. Our first purchase from Coad…read morewas a 2015 Toyota Tundra CrewMax. Mike Kirn was our salesman and Alicia Prince the finance person we met. This experience was so awesome and simple that we have been telling friends and family for years that Coad makes Toyota purchases easy. Fast Forward to September of 2018. We had previously owned a 2015 Toyota 4Runner too, that we traded off. After recently driving another 4Runner, my wife wanted to trade a GMC Yukon for a new 4Runner. Our first impression was to buy local. However, our local Toyota store has not been easy to deal with. So, to Coad we go...again. Needless to say, Coad was able to help us find the car that met our needs. Mike and Alicia still work at this dealership and they, once again, made it happen. While it isn't the exact color she wanted, my better half is happy to be back in the driver's seat of a 4Runner. We had a minor hiccup in our purchase, but Mike, Paul, Alicia and maybe others were able to get it worked out without any major issues. If you want a Toyota of any flavor, Mike and Alicia can put you in the driver's seat too! Good people work here and the No Hassle purchasing is a win, in my book!

Oh where to begin... I have not purchased a vehicle from BIC yet, but I do their detailing and…read moreoverall cleaning of their vehicles. I have had several car rides with Elijah and other members of BIC driving to pickup vehicles which has led to some great conversations. I want to start by saying BIC Motors pays the price for a high quality detail to ensure that all their new and recurring BIC family members know they are getting in a genuinely clean car. In addition BIC is so focused on you and tailoring everything that they can to make it as easy as possible for you to get a car. I have never seen a car dealership that treats their customers as nice as they do. To BIC you really are more than just another person buying a car you are a family member. It's hard to explain the world class treatment you receive, you really just have to go down and check them out to experience it. Another thing is when you purchase a vehicle from them you can know that you are absolutely walking away with the best price in the area. I was able to hear Elijah's philosophy on this and it is truly incredible how much they care about you. Last point here, they always have an amazing selection to fit everyone's budget, needs, and wants. Even there cheaper cars have a level of class that is just unreal. (I totally recommend test driving one of their Audi's... WARNING you will probably end up leaving with it lol.) BIC Motors is just the absolute best dealership in the area and I 100% stand by that. I am glad that I am able to work alongside such an amazing dealership. Trust me, go down to BIC and get the Best In Class experience, you wont regret it.

Bic Motors K Miller…read more3 reviews 29 minutes ago NEW I purchased a car from Elijah at BIC motors in Oct '22. I had previously purchased a truck from them a few years ago & Mitch was a pleasure to deal with. This time around i knew the car I purchased may have a couple issues crop up that led me to purchase an extended service contract. Upon researching the warranty company I found that they were absolutely horrible at honoring their service contracts and promptly returned to BIC motors well within the state of missouri mandated preview period to cancel. It's now almost Feb '23 , and I have contacted Elijah weekly to inquire about my refund. He has never once called me back. I did file a complaint with the state of Missouri dept of insurance that regulates service contract companies. I intend to pursue this until I get my refund back.

I experienced car trouble while running errands in Cape, due to careless repairs completed by a…read moremechanic in my home town. While waiting for Sperling's to arrive, I discovered the problem with my vehicle could be quickly corrected. The truck driver was courteous and quite sympathetic to my situation. I was not charged for their service call. I highly recommend Sperling's.

Tom was the best tow truck driver I've ever encountered! Thank you so much for doing your best to…read morebrighten my poopy day!!

I called Advance Automotive this morning around 10:16 a.m. to ask for a quote on replacing a part…read morefor my 2012 Toyota Prius. The call lasted less than two minutes, but it was enough to decide I'll never go back. The staff member, Roger, interrupted me and said in a mocking tone, "OUUU OUU OUUUU! Let's take it slow here. You are talking wayyy too fast and your English is sloppy." Then he used an analogy to show his frustration. That level of rudeness is completely unacceptable from anyone representing a business. I was polite and just trying to explain my car issue. Instead of patience or professionalism, I got attitude and mockery. If that's how they talk to customers, I'd stay away from it.

I had taken my vehicle to several places with the same issue before I called advanced automotive…read more They had my car diagnosed within a few hours of dropping it off. We have not had a single issue with it since. The mechanics along with the customer service people behind the phone is top shelf. Best I had ever experienced and for that I recommend them to everyone and will never take my vehicle anywhere else ever again.