Extremely happy with the assisted living and rehab options at this facility. The entire place is…read moreclean, well designed, and comfortable. The staff however is the true 5star aspect. From cleaning, to dining room, to PT, to administration. Everyone was friendly, kind, professional, and communicative. We toured every option in town and this is easily the best option we saw. I also love their one price system. Add to that lots of daily and seasonal events and it's a winning choice if you need this kind of help.

I've been a Wellmore resident for 3+ years. During that period I've found my time here to be very…read morerewarding. Staff is professional and caring. The dining room staff from the Director of Dining Services, the Dining Room Manager to the cooks and servers are knowledgeable and courteous. Special thanks to Chef Jacob who makes magic in the kitchen for all of us to enjoy. Whether it is American, Asian, Mexican or whatever he can make it and make it well.

It has been fifteen months since our mother became a resident. As an aging woman, she has had…read moreexpected changes in her condition. Each of these changes has been met with compassion and great care. We remain impressed by the care staff and the administration. Jennifer Brett, Director of Health Services, has been outstanding. She has assembled a wonderful team of caregivers whom we have grown to love and trust. Their jobs are very challenging, yet each day they approached our family member with respect, treating her as if she was their own family member. Trusting Jennifer and partnering with her and her staff was a choice and a practice we were happy to commit to. We truly cannot thank Jennifer enough for always treating Mom as an individual and for working so diligently to meet her changing needs. Jennifer Brett is an excellent nurse and an even better human being. We came in with realistic, but high, expectations. Thank you Merrill Gardens for meeting or exceeding our expectations and for educating us when needed along the way. Having realistic expectations is a recommendation I would make to other families. Assisted living and memory care are not "nursing homes" and if your family member needs advanced levels of care, you will need to supplement what is offered by law in assisted living or move them to a skilled care/"nursing home" level of care. Families who mistakenly expect their parents not to decline as they age, be it fast or slowly, end up frustrated and blaming the wrong people. Family members do need to be present and involved no matter where their loved one resides. All senior living communities operate under laws and guidelines which dictate what they can and cannot do for their residents. We have found Merrill Gardens to do the absolute best for our family member and to have an open dialogue with us when we had questions or needed more information. They were forthcoming with information and never misled us. We were involved and observant. We will be forever grateful to Jennifer Brett and everyone at Merrill Gardens.

I recently had a parent live at Merrill Gardens for a few years, then move out. I probably learned…read morethe most about the community as I was searching for a better Assisted Living location. If you or your loved one want to age in place somewhere and worry that you may need true assisted living one day, I strongly suggest you look elsewhere. If you're looking for independent living with the thought of moving out later, Merrill Gardens may be for you. The point where you or your loved one may phase out of Merrill Gardens is when you need physical help for anything (like standing up). The health services director made it clear that "one-on-one" physical services cannot be provided in any level of assisted living there. She admitted that Merrill was keeping the assisted living points artificially low for my parent, which prevented our family from knowing the full scale of the true needs. If you have a parent considering Merrill Gardens, I strongly suggest that you visit weekly to monitor what is going on. We experienced a hesitation from the medical staff to involve the family. The health services director responded to only about 50% of our emails/calls. When we notified her that we were concerned about disabilities our parent displayed on our visits, she often said they had seen that already. But they didn't act on it or notify the family. The outside services that Merrill partners with are terrible as well.

I recently visited the Rehabilitation facility of the Village at Summerville. I am a pastor and was…read morevisiting one of my members who had a fall and was there for rehab. I asked for help to locate her room and the staff was so friendly and helpful. It was wonderful to see how well taken care of the residents were. I noticed great effort was given to provide an atmosphere where the residents felt included in social events and activities. I was very impressed with the cleanliness of the facility and how well it was maintained. I was given a tour of the property and the grounds were very well kept. I saw leisurely activities the residents could take part in, as well as spaces for family members to come and celebrate with them. Afterwards, I ate at one of their cafe's and really enjoyed the lunch. Everywhere I went, the staff was so friendly. It had the feel of being home. If I had to refer someone to a nursing/residential facility, this would be the place.

After good initial conversations, both Assisted Living and Skilled Nursing sales reps completely…read morestopped responding to emails and calls. My father is overqualified to live there. I was in town visiting to tour their community so I was extra disappointed. I think that with their good reputation, they feel OK with ghosting families that are interested.

My husband and I moved into Senior Independent Living at South Bay in Mt Pleasant in mid April of…read more2026. We had traveled abroad for 7 &1/2 months prior to our move. While we had waited for our desired two bedroom/two bathroom apartment for 13 months, we are so happy to be settled in such a friendly community with the excellent leadership of Mr Sean Davis ( accessible on a daily basis) and a skilled and personable staff who provide comfort to all the residents here. Our move was planned with the support of highly competent administrative staff Alexa and Emily while we were living in Edinburgh, Scotland. Nothing that we requested of them was ever any problem as we attempted the required paperwork from Edinburgh! With the 5 hour time difference even scheduling a cell call discussion was easy and productive with their total access and cooperation. That set the stage for an easy move into our lovely apartment where a beautiful and tasty basket of goodies including fruit, cheese, and candies as well as red wine with South Bay wine glasses awaited our arrival! Emily had made an attractive and amusing artsy door sign to welcome us and to inform our neighbors of our arrival. We were finally no longer "homeless" with furniture in storage! South Bay has exceeded our expectations even though we had completed our due diligence earlier in 2025 knowing it was the best place for us at this stage of our lives. Everything is so well maintained. It's truly resort living with all the activities available. We cannot praise the dining experiences enough! Chef Pam and Patrick insist on delicious meals with variety perfectly served by lovely and highly skilled staff like Amir, Nandi, Lucky, Taliyah, and Ryan. The mixologist Isley is superb with her special cocktails in The Pub and acquired knowledge of wines to include interesting wine tastings. Transportation specialists Bryan and Andy deliver us comfortably and safely to our destinations with no hesitation and interesting conversations. Lastly, but certainly most helpful is Debbie our "guiding light" concierge who assists with everything and certainly has all the answers to our many questions as newcomers! Robert and I love our new home at South Bay where everyone is helpful, kind, and respectful-residents and staff. We are having fun and enjoying life! We feel younger than our ages and blessed to have this "little piece of Heaven" at South Bay! Charlene G and Robert K Stuart MD

I am a resident of SouthBay and love it. There are so many wonderful people, both residents and…read morestaff. I am on my 5th year and yes, my rent has gone up, but not $2000 a month. My rent is still below the market rate. Arlene forgot to tell you in her review of South Bay that when she had damage to her apartment, South Bay put her up in a nearby hotel until the damage was repaired and she could move back into her apartment. Retirement living is at it's best in South Bay. So many activities, good dining, and interesting programs to stimulate the mind. Of all the moves during my 80+ years, moving to South Bay is the best!

I'm ready for retirement, but PROBABLY not ready for a home just yet... But. Having visited this…read moreplace, I could be ready for sure! From the moment you walk in. You can just feel you're in a good place. There's a koi pond and water feature front and center in the atrium. It's beautiful. They have a very nice theater used for movies, entertainment and probably services on Sunday. Very nice performance space complete with a piano and stage. Comfortable seating and ample room for guests and their families to attend Everything is labeled well so you're never lost! You can tell the care by the quality and careful attention to detail taken to procure this faculty. Everyone there had a smile on their face (even the grumpers had twinkles in their eyes) so you know that speaks multitude for the care provided. Would recommend and will return!

If you're searching for a 55 plus, all inclusive, senior living facility, where the residents and…read morestaff are like one big, happy family, then Daniel Pointe is a must-see. My husband and I decided to move from Maryland to South Carolina to live closer to family. We had been living in a senior living facility in Baltimore and wanted to find a similar, all inclusive, rental community near Charleston. My 95 year old mother was moving with us, so we needed to find a community that we all agreed upon. We looked at several Senior Living facilities before deciding on Daniel Pointe. We were first impressed by the location of Daniel Pointe. Exiting the busy highway onto Daniel Island was like driving into paradise! The beautiful tree lined roads, walking trails and abundant flowers immediately caught our attention. The entrance to Daniel Pointe was gorgeous, with a stone waterfall, emptying into a koi pond. The facility appeared clean, well maintained and nicely decorated. We were immediately welcomed by the concierge, who introduced us to Amy, the Senior Living Consultant. Amy invited us to the Dining Room, where we enjoyed a delicious meal, while she provided us with information and answered all our questions Following lunch, we toured the community. The main floor is the primary location for most activities, including card games such as Bridge, Canasta, Rummikub, Bingo, etc. There is a large fitness center, game rooms, pharmacy, and a hair salon. There is a large theater where they offer musical entertainment, lectures, movies and non-denominational church services. Adjacent to the Dining Room, is a lounge that offers 24/7 self-serve coffee, hot chocolate, juice, and soft serve ice cream. The Lounge is also the site of Happy Hours, Trivia, games and other social activities. During our visit, the Activities Director was busy with a "meet and greet" social for new and current residents. We spoke with several residents, who all had positive words to say about Daniel Pointe. We toured the second and third floors, where we visited a lending library, art room, billiards room and a chapel. We then proceeded to the apartments. The apartments were spacious, well designed, and equipped with full kitchens, ample cabinet and drawer space, ceiling fans, and full-sized washer and dryers. One of the residents graciously invited us into her apartment, where we were able to visualize our furniture placement. We have now lived at Daniel Pointe for two years. I can't say enough nice things about this community. The staff goes above and beyond to make the residents feel loved, safe, comfortable and at home. They show genuine concern for the residents and for each other. The staff is always friendly and it is obvious that they enjoy working here. When there is a problem, the staff works to correct it immediately. The managers, Gloria and Bob, live in the building and are always available. The facility is managed very well and it shows. Daniel Pointe is the next best thing to living with family!

Roper Hospice Cottage in Mount Pleasant is one of the best hospice medical facilities in the…read moreCharleston area. I have been impressed the times that I have visited here with the facilities and all of the services they have to offer. The staff here is warm and caring and really treats their patients well. This is not a place you ever hope to end up, but they make the most to make everyone comfortable and provide excellent medical care.

Beautiful open spaces, for the restaurant and meeting areas with natural light really make you feel…read moreyou are in a beautiful hotel--a big contrast to so many assisted living places. Also, there is an onsite salon with a talented stylist, Dewayne, who was incredible-he made my mom's hair look amazing. Indigo Hall connected us with a medical group that came onsite so we didn't have to run to doctor's appointments. The staff was epic-very energetic-sweet-and hard working, checking in frequently and encouraging group participation, and the front desk/Tina et al handled so many questions/situations professionally. My mom was there for a little over 3 years until she passed. We feel so lucky to have chosen such a caring and professional place I can't recommend it strongly enough.

I researched several assisted living facilities before deciding on Indigo Hall. This was a great…read morefacility for my mother's final years. The staff were attentive and caring. The food was excellent. The dining room and common areas were spacious and beautiful. The activities programs were well-thought out to encourage participation at all levels of ability. However, management oversight was lacking. Throughout her stay, I was the one who discovered several medication prescription errors that negatively impacted her quality of life. They did respond quickly when I found these issues. Billing was also an issue. I found that her room charge rate increased even though the contract stated it would not. It took a couple months for the overcharge to be reimbursed. It also took 5 months to receive the reimbursement for her final prepaid monthly apartment fee. I see that they have a new director since my mom passed, so perhaps this has improved.

Brookdale West Ashley provides exceptional care. My father was a resident for 3 months and team in…read moreClarebridge area provided exceptional and compassionate care for my father. Kudos to the team and leadership of this community.

Brookdale West Ashley on Charlie Hall Boulevard in Charleston is a great assisted living facility…read morethat offers their residents a caring and quality environment. In the visits that i have been here I have been impressed with the atmosphere of the facility and everything that they have the offer. The staff here is warm and welcoming and goes all out for their residents.