The Shem Creek Memory Care program is very poor. They use Agency nurses constantly and they're not…read moretrained to care for demented patients. They say they use a Program that groups residents...never happens. Those that talk are sat with those that don't communicate. They use cloth seats on chairs that are soiled with Who knows what.... The caregivers put everyone in fronof TV ALL day if possible and sit and talk...who knows who checks on those in their rooms. The nurse, Natalie, is very good. But she's one person. They rarely will answer phone. Place smells like urine...rooms seem never clean and smell. Don't wash soiled dirty and wet clothes daily. They leave dirty depends in trash all the time rather than bag and remove. Don't make sure your LO was their hands...come on isn't that basic hygiene. The cushion I posted had urine all over it and the "caregiver" covered with fresh pad to "hide" it. I found when I got there. And the Director of facility , he seems to not really care if there's a problem. They have a huge trash can at entrance which is gross...he basically said too bad. SouthBay thrives on Independent Living...the Memory care is just to get you to the Independent Living part. Families have to help,provide activities...how ridiculous With what you pay. They don't provide what they preach. Don't place your LO here. Gave it a 2 because we have little options in Mount Pleasant...but I found a great one thank the Lord!

From the owner: Shem Creek Health Center, located on the twenty-four-acre campus of South Bay at Mt. Pleasant,…read moreoffers a full range of health care services to meet the needs of the individual. Offering in-patient and out-patient rehabilitation, assisted living, memory care, and skilled nursing care, the staff of Shem Creek provides services for not only the residents of South Bay but also the surrounding Mount Pleasant area. Shem Creek Health Center, in affiliation with MUSC Health, will accelerate your return to your previous quality of life...or provide the quality of supportive care that you deserve.

We have recently placed a family member here and are very happy with this…read morefacility. Everyone has been kind and professional, and we are confident that she is well cared for and safe. One of the more affordable places in Mt Pleasant, and we are very pleased!

My mother in law has been waiting since October 2025 for her ice maker to be replaced. She followed…read moreup several times. Maintenance then told her that they would replace the entire refrigerator. She is still waiting. . . Please help!!!

Critically short staffed!!! Only 2 housekeepers for the entire facility! My friends room was dirty…read moreand the toilet was clogged. Staff was notified, but after 2 1/2 hours when no one came I plunged it myself.

No one wants a family member to experience dementia. However, if you get to a point where at home…read morecare is no longer the best option, The Artisan should be one you place on your consideration list. Artisan is lovely and has a wide variety of activities to engage your loved one. Staff is friendly and helpful.

From the owner: The finest of independent senior living, assisted living and memory care awaits at The Artisan…read moreMount Pleasant in Mount Pleasant, South Carolina. Choose your private senior apartment from two-bedroom villas with attached garage and sunroom, or from options with patios. Experience chef-prepared meals daily and all-inclusive amenities. Our Zest® wellness program offers events to support your physical, cognitive and social growth. Stay fit with our wellness center, indoor swimming pool or fitness center. Spend time on our walking paths, in the movie theater or at our full-service salon and spa. Tour the USS Yorktown Ship Museum. Explore downtown Mount Pleasant. Dine at Page's Okra Grill or the Vicious Biscuit. Schedule your tour today.

These are by far the laziest bunch of nurses and assistants that I have ever seen…read more My mom's room is consistently dirty. They can't seem to bring her food that she can eat. Arrived this morning to find her oxygen tubing disconnected from oxygen, found pills on the floor, and she's running a fever

Horrible communication with staff. Never even gave my father a sponge bath or shower in 2 weeks!!…read moreKicked him out after 14 days even though he was not steady to walk without help! DO NOT send a loved one here!!!

I'm ready for retirement, but PROBABLY not ready for a home just yet... But. Having visited this…read moreplace, I could be ready for sure! From the moment you walk in. You can just feel you're in a good place. There's a koi pond and water feature front and center in the atrium. It's beautiful. They have a very nice theater used for movies, entertainment and probably services on Sunday. Very nice performance space complete with a piano and stage. Comfortable seating and ample room for guests and their families to attend Everything is labeled well so you're never lost! You can tell the care by the quality and careful attention to detail taken to procure this faculty. Everyone there had a smile on their face (even the grumpers had twinkles in their eyes) so you know that speaks multitude for the care provided. Would recommend and will return!

If you're searching for a 55 plus, all inclusive, senior living facility, where the residents and…read morestaff are like one big, happy family, then Daniel Pointe is a must-see. My husband and I decided to move from Maryland to South Carolina to live closer to family. We had been living in a senior living facility in Baltimore and wanted to find a similar, all inclusive, rental community near Charleston. My 95 year old mother was moving with us, so we needed to find a community that we all agreed upon. We looked at several Senior Living facilities before deciding on Daniel Pointe. We were first impressed by the location of Daniel Pointe. Exiting the busy highway onto Daniel Island was like driving into paradise! The beautiful tree lined roads, walking trails and abundant flowers immediately caught our attention. The entrance to Daniel Pointe was gorgeous, with a stone waterfall, emptying into a koi pond. The facility appeared clean, well maintained and nicely decorated. We were immediately welcomed by the concierge, who introduced us to Amy, the Senior Living Consultant. Amy invited us to the Dining Room, where we enjoyed a delicious meal, while she provided us with information and answered all our questions Following lunch, we toured the community. The main floor is the primary location for most activities, including card games such as Bridge, Canasta, Rummikub, Bingo, etc. There is a large fitness center, game rooms, pharmacy, and a hair salon. There is a large theater where they offer musical entertainment, lectures, movies and non-denominational church services. Adjacent to the Dining Room, is a lounge that offers 24/7 self-serve coffee, hot chocolate, juice, and soft serve ice cream. The Lounge is also the site of Happy Hours, Trivia, games and other social activities. During our visit, the Activities Director was busy with a "meet and greet" social for new and current residents. We spoke with several residents, who all had positive words to say about Daniel Pointe. We toured the second and third floors, where we visited a lending library, art room, billiards room and a chapel. We then proceeded to the apartments. The apartments were spacious, well designed, and equipped with full kitchens, ample cabinet and drawer space, ceiling fans, and full-sized washer and dryers. One of the residents graciously invited us into her apartment, where we were able to visualize our furniture placement. We have now lived at Daniel Pointe for two years. I can't say enough nice things about this community. The staff goes above and beyond to make the residents feel loved, safe, comfortable and at home. They show genuine concern for the residents and for each other. The staff is always friendly and it is obvious that they enjoy working here. When there is a problem, the staff works to correct it immediately. The managers, Gloria and Bob, live in the building and are always available. The facility is managed very well and it shows. Daniel Pointe is the next best thing to living with family!

The workers all seem very nice but the maintenance department is very bad. We have had items that…read morewe put tickets in over a year ago! We currently have 3 things we have been waiting on for over 5 months. When you go to the front desk they just say they will put a ticket in again but it doesn't help. For over $6,000 a month they should sure by able to have a maintenance department that feels like working.

This place has multiple problems. For assisted living, their contract offered 2 person…read moreassistance/lift for an extra fee which I offered to pay but was told not needed. But only 1 person transfers seem to work there and so my mother never got out of her room for a meal or activities and got her hair washed once in 2 months even though I offered to pay. The first time I could get in her room, the floors were filthy and the toilet coated with BM. It took me 3 swifter pads to get the floors somewhat clean. When I visited her thru a window, her clothes were covered in bleach spots. When she went to the hospital, the nurses were shocked at her severe yeast infection and took note of where she was living. The managers have zero people skills. This place is only adequate for independent living and must be where they get the "white glove" treatment.