Back in Sept. my grandson threw a ball in the house and broke a small pane of glass on the front door. I reached out to a glass co. with a photo and was advised to call Franklin Art Glass. I reached out to them with photos and was asked for the address because it is a part of determining pricing. I received an emailed quote from Garrett that was reasonable. They put me on the schedule for November, which was the first available. I said fine. The two guys who came were very nice and the one guy replaced the pane beautifully. It didn't take long and I was amazed at the efficiency. I highly recommend this company. read more

Amazing selection of specialty colored/textured glass at reasonable prices with attentive, knowledgeable service. Nestled in the charming heart of German Village. Truly a gem! read more

I took in a family heirloom that had gotten crushed in overseas transit, and asked about getting it repaired. Obviously I was apprehensive (my grandpa made this thing when I was eight), but they took excellent care of the piece, matched the glass to the existing colors way better than I had asked them to, and got everything fixed within like a week. It was a little pricey ($275 for I think four glass pieces), but well worth it for a family memory. read more

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Franklin Glass did an outstanding job repairing three stained glass windows prior to our having frames made for them. they turned out beautifully! I'm so happy we decided to invest in these windows. read more

Franklin Art Glass - Glass & Mirrors Near Me - Columbus, Ohio

A true gem in German Village, very knowledgeable and kind staff. Everything you could need for stained glass at economical prices. Will be returning for my glass needs read more

October 1st 2024 sales receipt 66002697 over the phone ordered what was told, a cathedral blood red glass and an opal glass with a dark red. What I received was a fusible non translucent opal and a burgundy on clear white. I paid 21.55 for one piece, 31.70 for the other and 35.98 for shipping. Contacted seller Jason Coleman on October 7th to explain that these two glass were not even in the same ball park for what I needed. I was told that as long as I paid for shipping that they can exchange or refund. I would like to exchange for what I want so I can finish my 3year project. That would mean that I would have to pay 35.98 for the original shipping, 35.98 to send it back and 35.98 to send the new one. That's a grand total of 107.94 for shipping. I told them that it was not worth the price of shipping and that I would not be doing business with them in the future. Update: I have posted on several sites becouse this business has bad practices when it comes to e-commerce and everyone should have the opertunity to know what they are getting into when they buy on line from them. Look at other reviews, they are all the same. These people are ripping you off. This is what was sent to me via e-mail: Hello John, I'm sorry for the delay, your email asking about exchanging the glass arrived after we closed for the weekend. As for our return/exchange policy, if you are able to send the glass back to us in good condition, we can refund you or exchange it for something else, but we can only refund the cost of the glass, not the shipping. Thank you, -Jason Coleman This what I replied: I will have to count this as a loss on my part, you stating you will not pay for shipping means that when it is all said and done I am paying over 100 dollars for shipping for 30 dollars worth of glass. All I wanted was a blood red cathedral glass which it is my interpretation that means transparent. That is not what I revived. I just will not be purchasing anything more in the future. Thank You, John read more

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I order online from this business for glass supplies. Overall, my experience has been a good one. The majority of what I order arrives as described and in decent condition. However, when there is an issue, getting a hold of someone seems like a chore. It's almost like they hope by not responding you'll go away. It's not good customer service for a small business. This last round of glass, I got a couple of pieces that looked like this. I'm not sure why anyone would ever pack up and send out a product that is this damaged. I sent a message to let them know, but no one has gotten back to me. These days, when product can be purchased from any number of places, customer service is vital. I wish places like this would learn that. I am a loyal customer who prefers to find one spot to give my business to. read more

Franklin Art Glass - Glass purchased online from Franklin Art Glass. - Glass & Mirrors Near Me - Columbus, Ohio

It is convenient to have a local source of sheet glass. However, I've had some bad experiences in picking up orders. Twice in recent orders, one of the quarter sheets have been broken or flawed. Trying to get someone to answer my emails or phone calls is nearly impossible. A broken sheet of glass that will not suit the purpose for which it is purchased is frustrating and a total waste of money. read more

Franklin Art Glass - I purchased a full sheet of glass, cut into four sections. One of the sections was missing a big chunk, and it was broken. - Glass & Mirrors Near Me - Columbus, Ohio

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Franklin Art Glass is an 80-year-old stained glass studio nestled away on a side street in German Village. Franklin Art Glass makes stained glass, and they sell it in their adjacent store. They offer classes in stained glass making. This place is super cool. Aside from the lack of need for stained glass in my life, I dig this place a lot. Of course, this stuff is a little pricey. How could it not be? read more

Franklin Art Glass - Glass & Mirrors Near Me - Columbus, Ohio

I've been a customer of Franklin Glass for ages. Recently reviving my interest in the hobby. Everyone has been so helpful, from suggesting the perfect glass for troublesome part of a project, to giving the full story on what is going on with certain glass manufacturers. They always take excessive care in wrapping the purchased glass and providing informed reviews of different glass working tools. Keep up the outstanding work!!! read more

Staff is super friendly & so helpful. Glass selection is vast! Prices are very fair. I love the clearance box glass since I'm a beginner & not ready to make a bigger purchase yet. So many ideas to get the creative juices flowing! A hidden gem in German Village. read more

My budget was $100 and I was looking for a beginners type project that I had seen in their catalogue. We were polite, there were no other customers in the store, yet the female clerk insisted on reading the Sunday Dispatch Home and Garden section (it was Wednesday). She did not look up. Her manner was abrupt. She insisted that there were no such projects in the catalogue (there are) nor did she have the presence of mind to suggest something. How do you grow a business when you blow off new customers. I was so turned off that my mood changed from "this is something that I would like to get into big time" to one of I will never set foot in this store again. read more

Exceeded our high expectations. We had 2 salvage stained glass church windows that Franklin Art Glass previously framed. We later broke both, our fault, and couldn't find anyone in the area we now live in (SC) so brought them back to Columbus while visiting family and dropped them off. When complete they contacted us and shipped back to us at a reasonable rate. When they arrived the packaging was impressive (I will keep it for future shipping) and the repairs were excellent. I had to pull up a picture I took beforehand of the damaged area because I couldn't even tell where it was by looking at them. Well worth the trip. read more

I ordered 6 sheets of glass online. When I received my order, there were only 5 sheets of glass in the box but I was charged for six. Also, one sheet of glass was broken. I sent 2 emails and made 2 phone calls asking for either replacement glass or a credit. It's been over a week and I have not received a response from the store. I've ordered from this place a few times in the past without a problem. But, looks like I now need to contact my credit card company and dispute the charges for the broken glass and missing glass. Best to stay away from this place. If you need to order glass online, order from Delphi - not this place. read more

As someone who knows glass, This is a complete store. They have everything you would need to make something on your own, offer you instruction or just to buy something that has already been made. They will even make custom designed pieces for you of any scale. Prices for the raw supplies are standard. Obviously pre-made pieces will cost more but it saves you a ton of time. I'm happy to have such an established store just around the corner. read more

Ahead of the architecture of cathedrals, my favorite thing about them is the stained glass windows. When I was in high school we put together stained glass sculptures in my art class and I really enjoyed it. Needless to say, I have a positive view of stained glass so I was eager to check out Franklin Art Glass Studios and was not let down. I think the best part about them is you get to make your own stained glass works. They even offer classes for $60 and then the supplies are between $70 and $170. Yes, it's true it's not cheap, but think of what you are making. Aside from windows, they also had stained glass lamp shades and blown glass sculptures, vases, drinking glasses and plates. Also check out the beautiful stained glass jewelry. Books to teach you how to make stained glass as well as give you ideas of types of things to make were in abundance. In the back there was a room that had displays of what others in the classes had made. What was neat about it was there were examples of stained glass doors and windows that didn't just have that Gothic cathedral look, but rather a contemporary art look. Browse through the shelves and check out all the different types of stained glass. There was a kind called spectrum glass and within that there was baroque, cathedral, waterglass, wispy opalescent, semi translucent opalescent, translucent opalescent, artíque and clear textures. read more

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Well after seeing the other reviews they MUST NOT have there when I was there. I have never been treated so badly by people in my life. The lady at counter was kind but the others I encountered were NOT. The "long haired" man treated me as if I was an idot and was very rude. The "older 1/2 bald man" was impatient and seemed not to care if I spend my money there or not. The craft is very cool the people there ARE NOT. read more

Called Franklin Art Glass to discuss some ideas for redoing the windows at the lake house. The woman who answered the phone was extremely rude and put me on hold for well over 10 minutes. I then spoke to a man on the phone who was very rude and condescending. Finding somewhere else to take my business. Poor customer service. read more

Really cool glass selling place that my friend Kat told me about. I bought some glass (on sale, glass is pricey) for a glass mosaic. The sales lady was friendly and helpful. In a perfect world, I would have already taken a bunch of classes here since they look tres cool. One Day, yes? read more

I came into the store seeking advice on a current project and to buy supplies and more glass. The owner was incredibly helpful in advising me regarding the project and the staff person was also helpful in buying supplies and additional sheets of glass. This store is a wonderful resource for amateur and professional stained glass artisans. read more

Used to go here a long time ago and coming back around for a couple of years now. I have found everybody working here quite knowledgeable and helpful. Good variety of materials. They deal with stained glass needs on all levels. read more

I took a stainglass window to Franklin Art Glass and it was done in a timely manner and I was very satisfied with the end result of my piece. read more

Beautiful work on our front door! So quick, wish we heard of them sooner! The craftsman was timely and polite!

Went to franklin art glass today to buy glass I could not obtain anywhere else in the country. The selection was overwhelming and exceedingly beautiful. The gentleman helping me was enthusiastic and placed each piece in the window to optimize my selection. He was wonderful to talk to. Everyone was friendly and helpful. I am very serious about stained glass and will be sure to go back. My 2 hour trip each way was well worth the effort. W. T. read more

I called the store because I had a deco lamp with a circular piece of slag, or opaque glass that broke and I am trying to replace it. Seems like a simple request for someone that deals with glass. When I called, someone answered the phone as if they were being bothered, then abruptly put me on hold when I stated I needed to ask about custom glass. After 7 minutes on hold I was connected to a man who was incredibly rude right out of the gate, and only got worse as the conversation proceeded. He treated me like I was some kind of idiot, and made it clear that I was wasting his time with my stupid request and question. I have decided that I can go online and try and find what I need. No one needs to be treated like that. read more

I had never heard of this small company but Im glad because I found them now and they are a GEM!!!!! Not only did they have everything I needed, but they also had glass no one else did and the prices were fair. The service was outstanding Also even though this isn't a "thing" to some people, it is to me, the glass was packed w/o a bunch of foam noodles, instead they used supports for the box and tons of the heavy paper. All recyclable. It is ALWAYS good to support local companies and since I am from OHIO, I will be back..Thanks everyone. read more

I am currently taking the beginner's class that Franklin Arts Studio offers and it is fantastic. The gentlemen that teach and facilitate the class (both named Michael) are incredible, knowledgeable, and helpful. I wish that I could take this class forever! I look forward to it and am really excited about what I am learning. Franklin Art Glass is an incredible place!!! read more

Franklin art glass is a large professional glass supplier and studio who caters to glass businesses and hobbyists. They carry a large selection of glass and materials allowing you to do one stop shopping. I love to go into the retail store and see the beautiful items on display. If your looking for any stained glass related items or gifts I recommend a trip there. read more