Seriously! Cannot say better things about this company- from Flora to Kristal to amazing, Toby…read more Honest- precise- honest...honest Dealing with major issues with a bathroom remodel and outside of the glass doors I ordered from them, Toby went above and beyond to help my get my job complete. Don't look any further!

The best kept secret for an affordable kitchen upgrade is right here! Can you imagine the retro…read more1970s style dark wood kitchen cabinets? Well that's exactly what we had in our home. An affordable alternative is paint, handles, molding and glass inserts. If this is the route you want to take, I suggest that you come here. You'll be greeted with friendly, knowledgeable and professional staff. The small showroom has plenty of glass product to choose from. I was educated on the different styles and what would work best for me. The service was quick. I dropped off and picked up my two cabinet doors within three days. The price was also very reasonable. I strongly recommend American Image Glass for a kitchen cabinet update.

I bought a Danze brand kitchen faucet with sprayer from these folks 9+ years ago, back when the…read moreplace was called Bath & Brass Emporium. This last weekend the sprayer hose sorted to leak. I took the part back in hoping to either buy a replacement or be directed where to find one, preferring not to hassle with a telephone support line or wait a week plus for shipping to get my sink working again. I explained my situation to the courteous young lady at the counter. She popped into the back and a older gentleman came out. After telling him what was going on, he went in the back and brought out a replacement. "Here you go, this should do it. No charge. Have a nice day. " OMG now that's what I call customer support!!! Also a great example for buying local.

From the owner: InHome Concepts, formerly Bath & Brass Emporium, provides Columbus Ohio with the finest selection…read moreof cabinet, door and bath hardware ; mirrors, medicine cabinets, Toto Toilets, ADA Accessories and much more. Superior customer service and our unique product variety have kept us a leader in the industry for over 35 years. This site provides a sample of the quality items we carry. Please visit our almost 4, 000 square-foot showroom to see more.

We had Matt out to help with a door adjustment. He was very kind, friendly and efficient. He was…read moreknowledgeable and provided answers to our issue. We will be calling again when we need help with a window or door. Thank you!

Thank you Window Guru for your men who were very professional, courteous and have the expertise to…read morefix a window in minutes. I brought it like that a few years ago. The men were from Ukraine. Bless them, their family, friends, and country!

We had such a great experience with United Window Inc. Osman Jhoe Lennin were incredibly sweet,…read morerespectful, and professional from the moment they arrived. We offered them coffee and pizza, and they were so genuinely grateful, it really meant a lot to us and showed how kind they are. They replaced 3 windows and were impressively quick without rushing the job. Everything was finished in about 2 hours, and the quality of work was excellent. They cleaned up thoroughly afterward and even vacuumed, leaving our home just as clean as when they arrived. Overall, it was a wonderful experience from start to finish. We're so happy with our new windows and would absolutely recommend them. 10/10!

Terrible company. uses cheap products. charges top dollar for crap quality. Still awaiting Herb to…read morecontact me back after trying to clean the glass that was coated. I've emailed them several times informing them each time of this and the techs for this company stated it didn't look coated. Gaps in the corner pieces that the techs told me can't be fixed because the supplier makes cheap stuff. The techs did great with what they have and were nice. Herb, welcome to come check this stuff out anytime...

Do not use this company. Poor installation from subcontractors that the owner does not support, bad…read morecustomer service. call will problems the virtual receptionist just takes your number and the owner never returns you call.

March, 2024, I hired The Glass Guru to replace the cloudy glass in my patio door. They replace the…read moreglass with a less thick piece of glass which changed the integrity of the door. The door is now warped and will not close without using the deadbolt. It also leaks during storms because it no longer sits straight on the threshold - one corner overlaps so that water comes in under the door. The Glass Guru sent a representative in July to look at my door and his suggestion was to use weather stripping which unfortunately will not fix anything since the door is now warped beyond repair. I do not recommend this company to anyone. They do not know what they are doing.

Drivers for this company are reckless and dangerous. This morning we were tailgated and then as…read morethey passed us we were cut off from every lane change, and then "brake checked" while trying to get away from their van on the highway. If they do business like they conduct themselves on the road, they should be banned from dealing with the public. I will be informing everyone I know not to do business with them. Very irresponsible and extremely dangerous. The 1 star here is to good a rating.

I had a last-minute emergency and was able to get my project finished with the fast and responsive…read more I will definitely be using them

Nice phone conversation…read more However, with the stressors we've had I didn't quite put it all together until tonight when finally looking at my receipt that I was correct when I was given a price and then it become much more expensive with so called taxes and fees as the excuse when I questioned them and that's what I'm told. $40 mirror plus $16 and change for backing plus $6 and change surcharge and tax isn't almost $90. Our glass was also packaged up so we couldn't see it upon arrival. I wanted to see it but was informed it's hard to mess up up a mirror during the somewhat awkward in person pick up where we wasn't acknowledged until we hesitantly rang the bell lightly after a long time standing waiting. When we took it out IN THE PARKING LOT it was very dirty with stuff we thankfully was able to see that it was moving off of the glass BUT never thought about looking at the backing. After we was home we removed it completely and with alot of scrubbing we got it somewhat clean. This should have been presented to us professionally and clean and we should have been shown the product before packaging it up . However, they was aware we wasn't planning on using a backing on our project as long as their work looked good we didn't expect anything less as they are a professional business. LOL but the contact paper was put on sloppily and now we have to use a backing. We are afraid if we try to fix their sloppy creases it may ruin the mirror finish so costing us even more from poor work. I tried my best to smooth it myself but the photos shows what I still have that is not as bad as it was but still sloppy. We were taken on around $20 in addition to sloppy unprofessional work. It's our fault we didn't press harder against their excuses on costs. We don't typically get ripped off by local businesses and I'm usually a lot more inquisitive and this is why. Can't trust no one. Hope you enjoyed screwing us. I don't mess with karma however you all do. Glad it's not my karma. Probably should watch our statement close and change our numbers. We needed this mirror to move forward with our project but it only put us further in the hole and more behind. We should have waited for our favorite glass company an hour away from us that we usually use and next time we will. Update: I just read through google reviews to find multiples who was quoted and overcharged. Wow just wow! I knew I wasn't wrong. Crooks!! I expect a 50% refund due to the poor product of what we should have been charged on top also the extra $20 fake fees charged. Around $55 refund expected back to my card. Update: was refunded more than I asked for after an email to the owner. No apologies but lady in office when I called told me it was the owner who I had to of worked with due to the day of the week he's the only one working there then but there was two guys so ‍) but who she believed I worked with on the order and she did verbally apologize for our experience and took care of me based upon the owners email. She was very nice and professional and sent me a copy of the refund receipt.

I purchased a very large round table top for my dining room table. I live in Southern California it…read morewas delivered to me in 2022. I only recently opened the crate and put the glass table top on my dining room table after it had been stored in my garage for two years. The quality of the glass is perfect and it looks stunning on my table. I highly recommend their products and customer service. Thank you!

I phoned the listed number and spoke to a representative. I told them I was interested in having a…read moremirror cut and wanted an estimate. Since I was near their Westerville location he suggested I stop there. I took my pattern and walked in to their lobby. There was no one there, but a sign suggested I call to get someone to help me. I called and spoke to someone, apparently at a different location. They said they would send someone right out to help me. All the time I was in their lobby I saw no one, coming or going or even moving around in the office area. I waited another 10 minutes and left. It was all very strange and a total waste of my time.

If your looking for a roof or siding, you don't have to look any further. I'm very picky when it…read morecomes to my home and I can't stand when because it's a male dominated job they talk down to me. I'm pleased to report that not only was that not the case but they even have a woman inspector who explained everything to me. She took the time and gave me all the details so I felt completely comfortable with the company I chose and the type of roof I selected. Looking forward to the siding project we have planned for the spring and if I can save enough money the windows that I have been dreaming of.

I have had a great experience working with Home Genius Exteriors to replace my roof. Sameh was very…read morenice, thorough, and helpful explaining my options without pressure. Tyler has been a great project manager making sure that I was happy with their work. Both of these guys have made themselves available on weekends and after hours to answer all of my questions. The roofers were friendly hard working guys who obviously take pride in their work. They arrived promptly at 7 am each day, did a great job, and cleaned up everything when they finished. They even trimmed a couple branches for me that I couldn't reach and repaired a loose beam in my attic that Sameh discovered during the initial inspection that I didn't know was loose, at no extra charge. I love our new roof! Next month I'm having them tear off our old wood siding and replacing it with new Fiber Cement siding. I can't wait! This is a completely honest review from a very happy customer!