It was the first pleasant experience I have ever had buying a new car. Tara Freeman help us her…read morefeminine energy gave peace to my soul. When I started to get anxiety, she would down. She was very friendly asked about our lives. Our children made us feel comfortable, shared her stories of her car experiences with us that made us feel managers, and the underwriting was very kind to us even when things got a little tense they put the fire out, and that made me feel at ease. I can't wait to shop with Toyota again.

Shout out to Mani he's the guy got us out the dealer with an Amazing deal arrived at 6 was out by…read more7:40

I Honest and Thoughtful!…read more I brought my Mazda CX9 in because the battery was constantly dying and I figured I needed to replace it with a new one. The quote was $240 which made me cringe, however, when I arrived after having to call roadside assistance to once again jump start my car, I was greeted with professionalism and curtesy. I was given a ride home by the offered shuttle service. I got a call after leaving the car there over the weekend and was told they had thoroughly diagnosed my battery and found nothing wrong with it. Not only did they check my battery, they gave me complimentary tire pressure service and a thorough cleaning on my car. I was absolutely thrilled to find that the people at Wheeler Chevrolet/Mazda were actually honest! They easily could have told me that they had replaced my battery and I would not have known any different. Thank you, thank you, thank you!!! BTW, it was most likely "operator error" because I'm not used to all the bells and whistles on the new Mazda, I probably left something on that keeps draining the battery. My bad.

From the internet inquiry to the in person transaction of purchasing the Chevy Trax was beyond…read morewhat me and my family expected. Scott provided with all details of the car and quote with no pressure. When we arrived Jose the assistant finance manager gave me good options to choose from which made our decision much easier to make. I thanked the finance manager, Jose and Scott for warm welcome and no pressure sales tactics, will come again to purchase a vehicle from this dealership in the near future

Amazing experience! Bought a 2026 GMC Terrain Denali and love it! Quick and easy, no problems at…read moreall! Knowledgeable, friendly, and overall wonderful!

I went into the service department today to have then fix the door on my 187,000.00 Jayco Seneca…read moreMotorhome that sits on a Chevy 5500 frame and cab. I was told by their service guy to go check with parts to see if they could get parts for it. I was dumb founded by this response. I stated " that's not my job". He proceeded to turn his back to me and tell me" he had work to do!": So I told him, I would get it repaired some where else. Really is this how you treat potential customers???? . I will NEVER return there or give them 1 cent of my money. I spent my entire adult life working for the Dept of Defense all over the world, 34 yrs to be exact. My feelings are this kind of treatment is what is wrong with our country. I have email my complaint to General Motors. I have received a response from GM apologizing and asking how I would like to resolve this issue. I have not decided that yet. update 2/23/17 I read the response to call Mr. Murray Lewis, which after leaving messages on his voice mail and calling twice more finally spoke to him. He stated to me the response was automatically generated and he had no knowledge of the review or incident and was off to a meeting and would get back to me it has been a week now, and no response. I will be emailing GM corp to find a dealership who actually wants to work on my vehicle. apparently from what I can see that Yelp posts the happy reviews first, interesting. Bud Mills

Dal and the guys were awesome and worked with us and got us everything we asked for!!read more

The last couple of times I've brought my new Honda in for warranty work, the check‑in rep, Asjah…read moreCross has been very rude. As I'm writing this, she's being openly unpleasant to the couple in front of me as well. I gave her the benefit of the doubt the first time, thinking maybe it was just a bad day, but it seems to be her normal behavior. This dealership clearly struggles with basic customer service, especially considering customers are already dealing with the inconvenience of mechanical issues on a new vehicle. On the positive side, the gentleman working next to her has been nothing but polite and professional -- he deserves the extra star.

Had an amazing experience working with Rico and Alex to help me with figuring out the best car for…read moremy growing family with a 2023 Ford Escape Hybrid. Rico was so wonderful to work with as he was extremely knowledgeable of each of the cars I was considering, was completely transparent on pricing, and did not pressure me into making a rushed deal with them. I would be 100% comfortable with giving them my business for years to come as they were the best type of dealership to work with.

A scheduled appointment at 1:30 dropped my truck off on the dot-…read more They had me sit and wait for an hour and forty five minutes before I asked if it was ready when they had just pulled it in for service. Traditionally a 60-90 minutes service when I have brought it prior. When I asked to take it and leave due to the wait time they declined saying it was ok the lift already. They have zero respect for others' time and a lack of communication skills. I did not get my keys back in my hand until 4:15. Nothing was done or said to try to make the situation better.

From start to finish, easily the best experience I've had buying a car! So friendly, clean,…read moreorganized and professional! 16 years in business and it shows. Thank you Saini family! I am in love with my Mazda :)

They offered an excellent selection of used cars and exceptional, friendly service. The process was…read moresmooth, fast, and hassle-free. This dealership will definitely be my go-to for future car purchases!

I purchased a vehicle from Lonnie yesterday and the whole experience was easy, professional,…read moreaccommodating, and successful. I am very happy with my purchase and the property is clean and shows pride in what they do. I highly recommend this business and it's staff.

Not upfront about vehicle condition. I drove a total of 4 hours to buy a truck. Prior to leaving, I…read morecalled and spoke to Lonnie regarding the vehicles condition, he assured me there was no obvious signs of body damage. Upon arrival I noticed both passenger doors bent in near the side window and the whole side of the truck had been repainted, very poorly. While Lonnie was very polite, he certainly wasn't upfront about the condition of this vehicle. Be very weary of this place

Another horrible experience with a local dealership . I…read morebrought my 74 yr.old aunt in to lease a car. On the phone before even coming in I was very specific with them to set up direct deposits and not to take a lot of time negotiating as she gets tired easily, it took hours! She has excellent credit , which they ran four times. Also , when she was signing papers , I had to go to work so I couldn't stay with her to finish, they added a reoccurring oil change charge to her account, which she did not want and once again, we were very specific on the phone about her credit how much she could pay a month and they agreed to everything over the phone but once we got there , it was a different story. I have called at least twice to get them to take the.Reoccurring oil change charge-off her account, they keep saying they'll, we'll do it but it is not removed, nor is she set up for direct deposit yet. 3 months of payments ready.

The finance department is the worst! Not only did they keep us waiting for hours on end even after…read morethe deal was made, they then needed us to sign the contracts repeatedly. We've now signed contracts 6 times and nearly 3 weeks later they still have not closed the loan for our new vehicle or our trade in. So now we either make a payment and continue to accrue interest on a vehicle no longer in our possession or we take a negative hit on our credit. They will not provide an estimated date in which the trade in situation will be fixed & they have not agreed to be held responsible for the interest accruing daily. We've tried to rectify the situation only to be forwarded to a voicemail box that is full & when leaving a messages with the sales department the calls are never returned. Make the drive to Roseville & stay far away from this place!