I Honest and Thoughtful! I brought my Mazda CX9 in because the battery was constantly dying and I figured I needed to replace it with a new one. The quote was $240 which made me cringe, however, when I arrived after having to call roadside assistance to once again jump start my car, I was greeted with professionalism and curtesy. I was given a ride home by the offered shuttle service. I got a call after leaving the car there over the weekend and was told they had thoroughly diagnosed my battery and found nothing wrong with it. Not only did they check my battery, they gave me complimentary tire pressure service and a thorough cleaning on my car. I was absolutely thrilled to find that the people at Wheeler Chevrolet/Mazda were actually honest! They easily could have told me that they had replaced my battery and I would not have known any different. Thank you, thank you, thank you!!! BTW, it was most likely "operator error" because I'm not used to all the bells and whistles on the new Mazda, I probably left something on that keeps draining the battery. My bad. read more

From the internet inquiry to the in person transaction of purchasing the Chevy Trax was beyond what me and my family expected. Scott provided with all details of the car and quote with no pressure. When we arrived Jose the assistant finance manager gave me good options to choose from which made our decision much easier to make. I thanked the finance manager, Jose and Scott for warm welcome and no pressure sales tactics, will come again to purchase a vehicle from this dealership in the near future read more

I can't rate their body shop, but I can rate the intelligence behind putting their business name on their white Chevy, 7WWX570 and then challenging everyone to a battle to the death in what I like to call, "Do you want to die, (freeway edition). Now this driver has the skill to change three lanes in the blink of an eye, causing other cars to slam on brakes, swerve, big rigs to flash their lights and if that wasn't talent enough, their ability to tailgate to the point that you can't see the car in front of them? Unmatched. It's like a dissapearing act. They might, just might, be magicians. All of this and they have a special edition Chevy that does not have blinkers, which when you couple that with changing three lanes at once to the left, then jumping to the right to pass in a merging lane, is really impressive. They had everyone thinking, "what's next"? Thank you for slapping your company name on one of the most dangerous drivers I've seen in awhile. It gave me a name to put on the end of, "F*cking H*ll Wheeler!" Also, my kid pointed out "thank god they have a body shop. They'll need it." read more

I recently purchased a 2025 Silverado 2500 HD from Wheeler Chevrolet and had a phenomenal experience. I had been on the hunt for a specific High Country model of which I knew was coming into Wheeler. The day the truck hit the ground I was in contact with Cheryl who had great communication. She placed the truck on hold as I was stuck at work and unable to make it up there to make the purchase. Once I made my way up there, Robert Medina was my salesman.He had great communication and customer service skills as well. Robert was very personable and I could tell he enjoyed what he does. The truck was washed up and front and center at the dealer when I arrived. Sergio in finance walked me through all the paperwork and was very helpful as well. The following day Robert reached out to me realizing I didn't receive an owners manual, he sent it to my house without shipping a beat. This wasn't just a run of the mill purchase....it was my first new vehicle purchase. It was the only truck like it on the west coast. I wanted nothing more than to purchase from my father who is in the car business and soon retiring, unfortunately the dealer my father works for dropped the ball on a trade, ruining the sentimental side of the purchase for me. With that being said everyone at Wheeler Chevrolet that I worked with treated me like I was family and let my father be apart of the entire transaction. I couldn't have asked for a better experience! This dealership is worth the drive! read more

Wheeler Auto Center - Car Dealers Near Me - Yuba City, California

Romeo was very helpful with locating an Optiq in the color I wanted. We spoke two weeks before the car finally came. He kept me updated on the delivery of the car. I was staying in Elk Grove (56mi) away when I received the call of the cars arrival. I really appreciate him keeping me informed and making the whole process easy. They rest of the staff made my time worth the wait, and were very informative of the rebates I could receive for my EV purchase. I live 96 miles away from the dealership in Hercules, CA. The trip there was well worth my purchase experience. read more

Wheeler Auto Center - Wheeler Auto Center - Car Dealers Near Me - Yuba City, California

Took my truck to Will and Tina in the body shop. They showed truly the best customer service one could expect. Great pricing, timely delivery, and they always over deliver. Glad I made the decision to go with them. read more

We brought our Mazda CX-5 in for regular service at Wheeler Mazda in Yuba City and had a great experience. Bobby was professional and thorough in walking us through the service process, making sure we understood what was needed and why. While our vehicle was being worked on, we really appreciated the dealership's courtesy shuttle. Meri, the shuttle driver, was friendly, witty, and a joy to talk to. She kindly dropped us off at a local restaurant, which made the wait time easy and enjoyable. Top-notch service and great people--Wheeler Mazda definitely earned our trust and our business! read more

Another great service. service Advisor Ronnie was great and helped us as soon as he came through the door. Mary was absolutely amazing! She went above and beyond in multiple ways to help us this morning. From the moment we arrived, to help in the lobby, to holding the door as we left. She helped in any way we needed! read more

I was ran off the road going south on 70 by one of their curtesy cars. The driver had long dreadlocks with a beanie and he made almost hit a semi and he also drove on the shoulder of the freeway passing multiple cars and another semi. When he drove on the shoulder of the freeway he picked up rocks and multiple of them hit my windshield and a lady infront of me had to pull over. read more

If you want to purchase a car, used or new, from dealership that takes an all team approach to customer satisfaction then I highly recommend that you take a short 1 hour drive to Yuba City. I was able to get the in formation, I needed to make a decision over the phone. And when I arrived, I was greeted by several friendly faces. Nobody ever replied any pressure. And most of all they gave me a very fair price for the card that I purchased. Again, if you're in the market for a car, try this dealership first before any others. read more

Great Service Department staff. We only use Wheeler Auto for our work vehicles. They are fast and kept our vehicles nice and clean. They also explain issues without the pressure to repair unnecessary things. Very trustworthy. read more

My car buying experience at Wheeler was so wonderful. The people were caring and helpful! Scott was so great to work with and we became instant friends!! I'd buy from there again. read more

From first contact via text through driving off the lot 24 hours later, our experience was so much better than the vast majority of dealer experiences over the years. Chase and Jose were straight forward, competent, and just easy to work with. It was more than worth the 50 minute drive. I would purchase here again without hesitation. Trust me, I've rarely said that about the many dealerships I've dealt with. 5 stars to Chase and Jose @ Wheeler! read more

I live about 2 hours away from Wheeler Chevy but when I was looking for a specific Chevy Trax it was between them and another dealer who was about an hour closer to me. I called and spoke with the other dealership first, and I'll admit I didn't feel great about the conversation and price they gave. Then I called Wheeler and was privileged enough to speak with Robert Medina and I could instantly feel the difference even just over the phone. After some more conversation and talking numbers wheeler had the other dealership beat by warmth and numbers. The extra hour drive was worth it and I'd do it again to work with Robert and with Cheryl and her help with finding the financing! Definitely recommend the team there. read more

Wheeler Auto Center - Car Dealers Near Me - Yuba City, California

my experience was moderate. made an online appt....showed up and was told that , since my appt was for a diagnostic, that you couldn't do that on line...nothing to that effect was stated on line...made a diagnostic appt for couple of days later....found out that it was a warranty repair....they needed to order the part....three weeks later I called...there had been no communication....found out the part was in...appt for a week later...dropped the car off on Wednesday morning, 9am.....was old that it was a long, 6-8 hr job and they would like to keep the car overnight...I said okay. Thursday afternoon, 3pm, I called to find out that it wasn't done, but would be done tomorrow, Friday. well it did get done on Friday...about 4:30pm!....I live a ways away...about an hour drive.... AND I called to find this out! Picked the car up Saturday Morning.....This place has a serious lack of communication! Never once was I contacted by them! It felt like my repair was being shuffled to the bottom of the stack!....a warranty repair...n o money made here...take your time....once I talked to the GM ...I got some answers.....Over all a very frustrating interaction.....wiil give them a mulligan....but won't let that happen again!.....moderatley average....solid c- read more

I have bought several cars in my 60 years. And I must say I have never had an easier more pleasant experience than when I purchased my 2017 Chevy Tahoe from wheeler auto center! I will say hands down the greatest buying experience ever I felt zero pressure I wasn't bombarded with sales people, a very nice gentleman by the name of Robert met me I told him what I wanted he directed me to a few cars and the next thing you know I'm sitting at Sergio's desk signing papers I was in and out in less than 3 hours the process was so easy and I got my dream car!! Highly recommend them two thumbs up and a high five! read more

We walked in with no hope of leaving with a car. Their team made it work and we left with a brans new truck! They worked with iut budget, worked quickly as we had oir children with us and made the whole experience easy and stressfree. read more

Recently bought a new vehicle here and couldn't have been more impressed with the ease and experience we received. We have bought here for decades and will be back again next time we need a vehicle. Love this dealership and how they treat their customers and community! read more

Oil change is now $112.50!!! I can't complain about the actual service, but the pricing is forcing me to look elsewhere for regular maintenance. It's disappointing because I liked coming here (especially getting a car wash with service). read more

Super respectful of my time. Was able to facilitate the whole deal without a "day at the delearship".

Chase in Sales & Sergio in finance really came through for us. Highly recommend!! Will be back to purchase another vehicle soon!

Was looking into buying a new truck and had it between two dealers, about the same distance from me (1 hour). Working with Romeo was pretty quick and easy, drove out from my home with my trade, didn't have to argue over incentives and go back and forth. Much easier process than I'm accustomed to so it went great. Really appreciate the ease of finishing the deal. read more

I had a great experience at Wheeler Mazda in Yuba City today. I worked with Jolene Woodford and received terrific customer service from her. Jolene greeted me warmly, explained the process and kept me informed. The waiting area at Wheeler was comfortable, clean, well lit, and had good Wi-Fi/Internet. Most importantly, Wheeler's service department solved a problem that had eluded three other professional auto service providers, including the service department at the Mazda dealership in Roseville. I will be returning to Wheeler Mazda for service from now on. read more

We purchased our new car from Mazda Elk Grove two months ago and at that time purchased a California-wide Factory Service Plan that states we can get our car serviced up to 11 times for free at any Mazda dealership in California. Upon attempting to schedule our first service at Wheeler Mazda, they denied us and said that Mr. Wheeler won't honor the contract and can only give us a discount off our services. They are the only ones in California to do this.. This was escalated through Mazda Elk Grove and per the area Mazda Rep, they don't know why Mr. Wheeler doesn't have to honor it but they will cover the overage as a one time courtesy if we choose to get service completed there. If they won't honor a contract simply for service, what else won't they honor? Be cautious when signing anything because apparently at this establishment, contracts are just suggestions. Perhaps they feel the same way about warrantees? Who knows.. we won't be testing that one ourselves. read more

I cannot thank the guys at Wheeler Auto enough-- I was coming through town in my Chevy Bolt, badly needing to charge. For some reason, was unable to charge the car at any public charge station in Yuba City or Marysville. With only a 10-mile range left in the car, I made it to Wheeler. They immediately checked the car and were able to start a charge. Then, they put me on a fast charge to get me enough miles to get back on the road. While I waited they gave me an ice cold water and comfy chair. I truly appreciate their fast and professional response to traveling nightmare! Thanks Wheeler! read more

Called Scott on Jan 31 asking about a new Equinox EV on their website. They had just sold the car and the only car left was a higher spec for $8300 more. I wasn't interested in spending more but Scott pulled out all the stops to make a deal happen. With the help of Cheryl they were able to put together a deal that got me into the higher spec car for almost the same price as the lower spec car. I drove 2.5 hours that night and they stayed late to close the deal. Sergio in finance was also excellent and I was finished in 1hr 15m! Highly recommend this dealership for the exceptional service and great deals. read more

Absolute garbage. Do not and I mean do not take your vehicle there for repairs. Wheeler is the epitome of what's wrong with customer service. Dropped off vehicle Monday evening for a Tuesday morning inspection. I called Wednesday and they said my Service advisor Tony Osejo Would call me back. He never did. I called again on Thursday and once again they said he would call me and he never did. I finally went in and got my vehicle on Friday and said I'll take my business elsewhere. Please believe me when I say you're vehicle will sit there for days and they could give a rats a... about your time and $$. Do not drop off your vehicle here for service repairs. You've been warned. Yuba City deserves better and Yuba City should not allow these knuckleheads to continue to provide shady business to our public read more

They need mechanics who actually know how to work on cars. If you can avoid going there...do it. Your personal mental health and bank account will happy!! They will charge you for stuff you did not need completed. If it's warranty related...take it to Roseville or Oroville...trust me it will be worth the time and inconvenience....You take it to wheeler and you'll go back because they screwed up something else....and because they worked on it first...its hard for another dealer to touch your vehicle after wheeler hands have been on it. read more

This place is an absolute joke. If I could leave negative stars this is the place to receive them. Let's start with customer service. They have NONE. Renee the advisor is extremely rude from the moment she has to help you to the moment you're smart enough to take your vehicle elsewhere. You can tell that she doesn't want to help you as much as you learn you don't want to be helped by her. That takes a total of about 30 seconds into an interaction with her. This place will from the top down is terrible. I walked in to get my car, there were 4 people in the service area. Not one said hello or tried to help. They all looked at me like, " what's up?" They will quote work that doesn't need done and not give evidence or explanation. They will make you feel as if you have no idea what a car is and what it's for. Haha. I picked my car up and when I went in Renee pointed to the cashiers desk and said, " Your key is with the cashier." Not a hi, not a here's what we found, how can we make this better? Nothing. A joke. That starts at the top and is evident throughout that whole dealership. The cashier Donika was sweet and I appreciate the kindness she showed. Ed the driver is sweet as well. Other than that, I drove the extra 40 miles to Folsom Chevy. They actually took the time to look at the car. A loose clip was found resulting in no fees. When Wheeler said I needed new brakes on a brand new car. Folsom Chevy is the ticket. Customer service, communication, and you won't be ripped off. Take care Wheeler, you won't see my business again. Best believe anyone I know that owns a Chevy in this town will drive the extra 40 and be dealt with honestly. read more

My car purchasing experience started out on the wrong foot because in midstream I changed my mind on the model I was purchasing. After the initial change it was pretty smooth except for some misunderstanding. The purchasing process took longer than expected and I have purchased a lot of cars! My salesman was Chase and I have to admit he has been very helpful and hopefully will be so in the future as I continue to get used to the car. I purchased a Mazda CX50 and love the way it sits and drives. read more

$115 for an oil change. I have a tiny Chevy Spark, i have been coming here for years. I guess I won't be coming for an oil change again!

I have taken my vehicle here for service since purchasing in 2019. I trusted that the service inspection included breaks. Not once did they let me know my break pads were low. I ended up replacing pads, rotors and all. Do not trust that this place checks everything they should. read more

Listen to everyone when they say to stay far away from this place especially service. They will touch the inside of your car with their black greasy hands and wash your car when you specifically tell them not to. I paid a lot of money to have my car professionally detailed and ceramic coated. The professionals said to stay away from car washes as they put scratches on your car. Took my car in for oil change and tire rotation and balance and made sure they wrote no car wash. Well they are idiots and cannot read and washed it anyways and then are trying to act like it's not their fault. These are the worst crooks I've ever met and I will not take my car here ever again. read more

This is strictly for the SALES DEPARTMENT. This is the FIFTH car we have purchased from Wheeler, SECOND purchase through Jason Darby!!! Thank you Jason Darby, if I could have purchased the other 3 vehicles from you since my first purchase in 2016, I would have. But, unfortunately, you weren't working there yet. Jason Darby makes the purchase experience so smooth and hassle free. This time around, he narrowed down what I was looking for and it was perfect for my stepdaughter. Financing and paperwork was a breeze! The new/used 2019 Hyundai Kona AWD was even delivered to our new home up in Grass Valley. Also shout out to to Sue and Joel in the sales team who are also always helpful in the process. It is a team effort for one customer to buy a car and the team they have makes buying a car a smooth process. Thanks again Jason Darby for the smooth car purchase process. And yes, I over tagged you on this because you deserve all the exposure for all the hard work you put into making car buying such an easy and hassle free process. read more

Wheeler Auto Center - Car Dealers Near Me - Yuba City, California

On April 24th I brought my vehicle to Wheeler Service Center in Yuba City for electrical system diagnosis. On May Third I was called by them and they informed me that my car had been vandalized and that my shift knob was taken, I asked what they were going to do about it and if certain other items were still there, which were always ignored, on May fourth I drove down there to verify what items were missing, the items I noticed were missing were as follows: COBB accessport v3 $675 Atom AGS black 394g shift knob $99 HP 15.6" Laptop $700 at time of purchase DeWalt 12v USB charger $42 Note that the car has no broken windows or signs of entry, so either they left it unlocked or someone used the keys. I then notified another service advisor about these items being missing, then heard nothing until I called and asked, at that point they didn't say anything except something about the owner's son figuring it out. The next day(May 9th) I called and asked to speak to the owner's son(Cole) and he said that it was none of their responsibility because they can't verify any of those items were in the car, and that they would pay for nothing, he did discount the diagnosis labor however. This diagnosis labor would have cost them very little(probably around 70 USD) and only cost me 585 compared to the $675 the COBB accessport was worth. On May 18th I was told the vehicle was ready to be picked up(Only after I asked since they had said that it would be done on the 16th). I then picked it up yesterday, May 22nd, and was charged $300 just for them to splice 6 wires. My car still has no shift knob(I had believed that this at least would be replaced since it was certainly verified as there) and was completely trashed with papers from the glove box and from a bag in the back, also damage/scratches around the ignition. Very shortly after leaving, I realized that my Bluetooth was not working and returned to the dealership. They advised me that it would likely be a few days before they could get to it and would take at least an hour, and said it would be free of charge if they decided that it was their doing, which by all of my experience with them I knew for certain they would not take responsibility for it. So after I returned home I began removing the radio to inspect the Bluetooth module(apps2car which was installed at least two owners ago), once removed I found that the Bluetooth module was gone. So a technician had to have taken it for themselves, leading me to believe that the other theft was done by one of the dealership's technicians. Today I called Cole and he stated that even if it is under their care, in their lot, and they leave it unlocked they are not responsible for any stolen items. They also stated that they have no security cameras anywhere. He also said he conducted an investigation and said that no one should have been behind the radio and that there was no reason a tech would want it. I find it extremely hard to believe that a thief would magically open it, take all the expensive stuff, remove the radio, take the Bluetooth module, put it back together, then scratch up around the ignition. Since they were unable to provide a resolution I do not believe that they should be an authorized GM or Mazda dealer/service provider. I would advise you not to take your car here under any circumstances. read more

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Made appointment 2 weeks ago to charge A/C. We dropped it off at 0800, as agreed. We called to check status at 4pm, 8 hours later. We were told "it is being checked as we speak." We received a voicemail 15 minutes later stating that "he is in the middle of diagnostic check, but he's leaving soon." So....it'll be kept overnight. How "cool" is that? read more

I have now bought two vehicles here. Both times I have had exceptional customer service. Both times I was able to get a great deal. Both times they got me the exact car I wanted. And both times they treated me better and gave me a better deal than any of the Sacramento dealerships. Hands down, this is the place to go if you know what you want and want a great deal. I highly recommend them. Never did I feel pressured or put into an uncomfortable situation. They knew a lot about their cars and took pride in making you comfortable. I've worked with Frank, Jason, Tony, and Joel. Every one of them made the car buying experience tolerable. I've also had no issues with their service department or their shuttle services. They always fit me in their schedule quickly and get my car back to me as soon as possible. I would absolutely recommend this place and will definitely be back to buy my next car here. read more

The worst service ever. I took it in three times this year for the same problem. They're not helpful. Their attitudes are all bad I don't recommend this place to anyone read more

Just purchased a Mazda CX-5 last weekend and Jose and the rest of the staff were fantastic. Highly recommend

Vehicle had a small leak start out of no where a month after they had worked on the vehicle (not saying it's related just that they had worked on it last). Made an appointment for 11 on a Tuesday a week out since I took Tuesday's And Wednesday off work to deal with this issue. Wednesday after I've heard nothing, call them to find out they haven't even looked at my truck and can't get to it till Thursday morning. Why make an appointment? Might as well say "drop off your vehicle and we'll get to it when we can" Not a happy camper, I understand if your busy but this is basically a no call no show moment which is plainly disrespectful in an situations let along with business. read more