The oncology receptionist is extremely rude and offputting. I would not recommend asking for help…read morefrom them.

Great doctors. Grea staff. I went for emergency gallbladder surgery and they were so efficient I…read moredidn't even have a chance to get afraid! Dr Miller is phenomenal and Dr. Hipskind is a breath of fresh air.Just a small hospital providing top quality care.

I don't know how theres low stars here. night shift was excellent. best hospital er experience I…read morehave ever had!!!

Three of my family members were misdiagnosed. Each suffered servere injury and near death. My…read moresister Roberta's misdiagnoses ended in a leg amputation. My nephew was given meds for a swollen ankle. The proper test weren't done and trays the symptoms worsened he went to Mercy Health in Paducah_KY. They investigated further and had him airlifted to St. Louis University where he was scheduled for immediate surgery. My mom was told she had fluid on the lungs that required immediate removal. The day of the procedure to remove fluid we learned from the technician that did a last minute scan mom didn't need the procedure she had less than a trace. Had she had the procedure it could have punctured her lungs. Another family friend's treatment was delayed which contributed to his death. There are no check and balances. It's evident that everyone is treated as if they are the same model car. A assembly line of nameless people whom they have no attachment and just trying to get in and out as soon as possible regardless of seriousness or lack of the condition. Overall the organization structure is disorganized and accountability is lacking. There are a few dedicated, seasoned, compassionate and skilled professionals but it's hard pressed to find them. Zero rating! It's disheartening to know this is a college town with a insufficient medical facility.

Highly recommend! Dr. Taylor was awesome. The morning nurses (all of them) and my anesthesiologist…read morewere kind, funny, and made me feel super cared for. My experience was excellent. A+++

The Er physician was Dr. Jon Riley Hays. The nurse was Janet. The behavior of this physician was…read morethe most horribly unprofessional of anyone that I've ever seen. He raised his voice, threw temper tantrums, told my daughter that he didn't have time to deal with me, he lied at least twice and many other unprofessional actions and behaviors. The nurse was very rude and unprofessional as well. Something I discovered later on, Dr Hays spent 51 months in federal prison for pleading guilty to 2 counts stemming from his oxycontin addiction. The sentencing was 48 and 51 months served concurrently. I guess it's pretty common that thieving/drug addicted physicians are allowed to continue practicing. Unless you are completely alert with a medical handbook at your side, don't go there. If I could give a lower rating I would have done so

Brenda and young man at registration were excellent. I am giving them both A's, They were excellent…read moreat their jobs. Thank you so much for the good care and wonderful people you have working for Miners. I would recommend Miners to my family. Thank you so much and God Bless you. Chaplain Mary Wyatt.

The work this rural clinic does in the community is just wonderful! The doctors find ways to see…read morepatients, run tests, and obtain results in the same day. Which is a great way to ensure people will actually come in, with the distances around here being so great.

Awesome Emergency Dept!!! My son was a patient there. The…read morestaff there are amazing!! I will not use "were" because they "ARE" amazing. I live in California,a nurse from the E.R. Dept. called me as well as Dr. Israel, Stephen F., updating me of my son's current condition and their plan to Life Flight him. This team is amazing! After he landed the Life Flight Team called me to update and to say they landed giving me the next person's name that will take over care. Again, AMAZING TEAM the Emergency Department has there. Thank you to Nurse Denise,Dr. Israel, and the many others that were involved. Don't be fooled because it's a small place, they have a BIG HEART!

Truly Lifesaving Cardiology department, nuclear medicine,US dept…read moreand all supportive staff !! Proffesional,compassionate and competent. Do not listen to naysayers, I have been in the para-medical field for decades and I know excellence when I see it!!

Hey y'all! Have you recovered from the annual "love fest" that is Valentine's Day? It's a…read morebeautiful thing to have one day when everyone in the world is possibly thinking about love in some way or another. I would be remiss if I didn't tell you how Cupid, who I affectionately call "Sweet Baby Jesus" made sure I was loved in a special way on Valentine's Day 2023. Okay...so, my day started out really rough because my transportation did not show up which caused me to have to drive myself to medical appointments at Saint Francis Healthcare in Cape Girardeau, MO. That's over an hour one-way from where I live in Illinois. When I got to my first appointment, the doctor was running late, so by the time I was supposed to be at my second appointment, I am way late. I REALLY needed to see that specialist for the second appointment, but I was late. Everything could have ended there. I could have been given an appointment for a month to two months out according to the schedule, and sent all the way back to Illinois having not seen who I desperately needed to see. Thank goodness for me that Sweet Baby Jesus Cupid was working overtime yesterday. When I tell you that the people of Saint Francis Healthcare, CARE! I'm ashamed to admit that I had a complete meltdown when I thought I would not be seen. I'm talking UGLY cry y'all. This was very personal for me: I was thinking about more time without medical treatment that I needed for months, plus that long drive home to think about not being seen. The devastation was real! The team at Saint Francis Healthcare listened and acted. Even though I was late due to another appointment, and they were fully booked, they went to work to see if there was anything they could do to help me be seen. That arrow shot through their hearts y'all! From Volunteer Director Theresa, who patiently and emphatically listened to me cry as I told her the situation, to Practice Manager Ann who ultimately worked with Dr. Thampi, Nurse Beth, and Front Desk Staffer Tisha to see if or when they could fit me in, everyone was willing to try, and that meant so much. I waited in a waiting room to see the outcome, praying that the appointment would be sooner than March. Little did I know that I was going to get more love than I expected from SFHC! Director Ann eventually came and told me that a patient had cancelled, and a spot was open for 12pm. Oh, and Ann was accompanied by VP of Regional Operations, Lisa Newcomer, who just happened to be walking around the hospital and decided to come with Ann. Let the love rain down on me! Who has favor? I do! I do! I started the day stormy, and ended it on cloud nine. Hello somebody! Dr. Thampi was an absolute joy to meet. He is thoughtful and thorough, and I know I am going to enjoy collaborating with him and his team for my healthcare needs. A hospital system whose VP of Operations is visible and accessible to patients is awesome. She was so friendly too! As for Saint Francis Healthcare in Cape Girardeau, MO, I got nothing but L.O.V.E. for them. If you have a medical need and select Saint Francis Healthcare, tell them Kindra Speech sent ya!

The wait times are horrible. The staff is burnt out, hateful, and mediocre at best. Stay away.read more

The hospital is a mess. Nurses has attitudes at night. Record everything cu, they all will sit…read morethere nd lie to your face when the call light was not in reach. They let me sit on a soiled sheet with pee. Dont go to this hospital, its declined so bad.

Five stars for excellent emergency room care which was prompt and fast. I've been to the emergency…read moreroom here twice for different issues, and the care has always been top-notch. Excellent emergency room doctors and staff!