Truly Lifesaving Cardiology department, nuclear medicine,US dept…read moreand all supportive staff !! Proffesional,compassionate and competent. Do not listen to naysayers, I have been in the para-medical field for decades and I know excellence when I see it!!

I don't know how theres low stars here. night shift was excellent. best hospital er experience I…read morehave ever had!!!

Three of my family members were misdiagnosed. Each suffered servere injury and near death. My…read moresister Roberta's misdiagnoses ended in a leg amputation. My nephew was given meds for a swollen ankle. The proper test weren't done and trays the symptoms worsened he went to Mercy Health in Paducah_KY. They investigated further and had him airlifted to St. Louis University where he was scheduled for immediate surgery. My mom was told she had fluid on the lungs that required immediate removal. The day of the procedure to remove fluid we learned from the technician that did a last minute scan mom didn't need the procedure she had less than a trace. Had she had the procedure it could have punctured her lungs. Another family friend's treatment was delayed which contributed to his death. There are no check and balances. It's evident that everyone is treated as if they are the same model car. A assembly line of nameless people whom they have no attachment and just trying to get in and out as soon as possible regardless of seriousness or lack of the condition. Overall the organization structure is disorganized and accountability is lacking. There are a few dedicated, seasoned, compassionate and skilled professionals but it's hard pressed to find them. Zero rating! It's disheartening to know this is a college town with a insufficient medical facility.

Awesome Emergency Dept!!! My son was a patient there. The…read morestaff there are amazing!! I will not use "were" because they "ARE" amazing. I live in California,a nurse from the E.R. Dept. called me as well as Dr. Israel, Stephen F., updating me of my son's current condition and their plan to Life Flight him. This team is amazing! After he landed the Life Flight Team called me to update and to say they landed giving me the next person's name that will take over care. Again, AMAZING TEAM the Emergency Department has there. Thank you to Nurse Denise,Dr. Israel, and the many others that were involved. Don't be fooled because it's a small place, they have a BIG HEART!

Great service. The audiologist here is GREAT. she knows exactly what she is doing. I would come…read moreback here in a heart beat! No better hospital service than this. Super clean and happy environment.

Stay away from the ER. No pain relief for broken and slipped ribs. Waste 2 hours, end up with an…read moreX-Ray showing you what you already know and a bill. Offered ibuprofen and a vicotin for broken ribs. Home for 2 days before I had any real form of relief. Trying to breath and rest on a stack of pillows because you can't lay flat.

The staff is incredibly rude! This place is a hospital without any hospitality! My old lady needed…read morea cup of water and they denied her a cup of water. Couldnt ask the nurses a question without getting an attitude. My nerves were acting up because I was worried about my old lady. And they told me that I had to leave because I was getting "too hysterical". Must I say more. Avoid this hellhole at all costs!

I was forced to go there by paramedics. It was either that or no help. They refused to take me to…read moremy preferred hospital. I went in with severe head pain on one side only, pain in my neck, shoulder, and arm. Weakness on one side and numbness in left hand. Nurse started an iv, took blood, and I went for a CT. The tech there was very nice. Doctor came in, asked a few questions, left. Nurse came in, hooked up IV antibiotics (did not know, although I told him and the dr, that I had an allergy to certain antibiotics ) and gave me iv pain med and iv steroids. Pain med did nothing, I'm diabetic, steroids VERY bad for blood sugar. Dr said I had a sinus infection, even though I had not one symptom. He said weakness and such probably caused by a migraine. I've had migraines in the past and this was not that. He wrote me 2 scripts; one for steroids, one for antibiotics. I asked for a script for med to prevent yeast infections. I get one every time I take antibiotics. He refused. My blood pressure was elevated while in the ambulance. I was not on a monitor while in the ER. I did not have a call light. No one checked on me while the mess were infusing, in case I had a bad reaction. To call this hell hole a hospital is a joke. You'd be better off going to the local shaman or witch doctor!

The hospital is a mess. Nurses has attitudes at night. Record everything cu, they all will sit…read morethere nd lie to your face when the call light was not in reach. They let me sit on a soiled sheet with pee. Dont go to this hospital, its declined so bad.

Five stars for excellent emergency room care which was prompt and fast. I've been to the emergency…read moreroom here twice for different issues, and the care has always been top-notch. Excellent emergency room doctors and staff!

Brenda and young man at registration were excellent. I am giving them both A's, They were excellent…read moreat their jobs. Thank you so much for the good care and wonderful people you have working for Miners. I would recommend Miners to my family. Thank you so much and God Bless you. Chaplain Mary Wyatt.

The work this rural clinic does in the community is just wonderful! The doctors find ways to see…read morepatients, run tests, and obtain results in the same day. Which is a great way to ensure people will actually come in, with the distances around here being so great.

Horrible experience. They don't communicate with eachother, they thought I was up getting…read moreultrasound when it was another patient, had me waiting in waiting room for over an hour just to even be seen after triage.. all because they had the wrong patient. Mind you it's empty in the waiting room. Only one other person was in there before me. Staff is uneducated in bedside manner and basically their jobs.. communication between departments is horrendous and frankly scary. I will never recommend mercy and I will never go back.

Care was adequate but the communication was absolutely awful…read more I have two major issues. 1) Appointments and availability. I live 2 hours from the facility and had to have major surgery. They rescheduled my appointments twice. Both times I had to change my work schedule to accommodate them. Then when I had to change an appointment I was sent a letter in the mail chastising me and warning me against changing appointments. (We might have to refuse you service if this continues.) It took 6 months to get in and get the surgery done. 2) Billing. Before my surgery I was called by the billing department and asked if I was going to pay before the surgery or after. Since I wasn't sure how much insurance was going to pay I asked if I could set up a monthly payment plan. I was told that wouldn't be a problem. After making payments for 5 months I was put on collections. I was stunned. I called and asked what was going on. "We have no record of a call to you, we don't set-up payment plans before service." They had no record of any calls about a payment plan and had no idea what I was talking about. And since I'm already on collections I would need to make a large payment to be allowed to get a payment plan. Also, the payment plan would be auto deduct out of my bank account. (only option). I am not giving them permission to pull from my account after seeing how they communicate within their organization.