My grandfather was a resident in the dementia unit downstairs for 4+ years. Sure, the building is…read morebeautiful, the staff seems caring, and the food is much better than most facilities. I have worked in various facilities, specifically with dementia/Alzheimer's residents and despite the beauty of this building inside and out, the care is horrendous. It is the same exact care that you can get at any facility. Of all of the times I visited, there were always new staff members that had NO idea how to properly care for my grandfather. I spent hours going in to the facility only to care for my own grandfather rather than spending the time to visit with him and cherish those moments. I spent my time reminding the staff of the issues with his care and what they WEREN'T doing. He spent $10,000 a month to live there and in all honestly I could have taken better care of him myself without him spending $10,000 a month. His valuables were lost within the first year of him living there. He died with nothing on the walls of his room, staring into the ceiling with no one by his side. I am very disappointed in his care at this facility and do not recommend spending that amount of money because I can assure you that the money is NOT going towards those residents. Those residents spend their days staring at a TV all day with no one-on-one interaction. The nursing staff does not recommend PT or OT to help assist these residents to live a healthier/active lifestyle. My grandfather was put into a chair and thats where he ended up the rest of his days being there. The nursing staff lies to you and tells you that they are doing the proper care needed and I caught them in the act of lying. I had to remind them to donn his boots because he ended up with a nasty heel wound that the facility NEVER healed (still there when he passed away). He was chair/bed ridden and they couldn't even remember to donn his boots which is VERY important to avoid skin breakdown. I had to clean his mouth out and wash his face. I had to massage his legs because they would turn black/blue from being immobile and the staff wouldn't do it otherwise, even when asked. I had to ask them to reposition him in bed to avoid pressure sores and skin breakdown. I even asked them to give him a bath because he had a bad odor to him. To me, this is not good care. This facility needs to re-evaluate where all of that money is going and start doing their job. It is heartbreaking to go visit a loved one that suffers from a terrible disease only to find out the people that take care of him don't actually care about him, they care about their paycheck and when their time comes to go home. The staff was never attentive when we would visit. The CEO of the company only cares about opening more facilities across the state so he can make more money. We had several complaints throughout our time there and never once was apologized to or even considered for our feelings. I understand taking care of dementia residents is not easy, I can personally say it's one of the hardest things I've done but I have never turned a cheek on my residents and always did everything I could to care for them as a human being. The staff needs to put themselves in the residents shoes and care for them as they would like to be cared for. Karma will come around for those that look the other way. I recommend you think about the significant amount of money you will put into this company/facility and the type of care that truly happens behind closed doors. Think about how your loved one feels. This place is no different than the rest.

My mother spent the last five months of her life at Weatherly Inn. I was amazed how kind and…read moreloving the staff were towards her. Every shift, every employee of all positions were wonderful and thoughtful, conscientious and caring. I recommend Weatherly Inn's memory care to anyone that is not able to care for their parent any longer in the home.

Our family has been working closely with Lisa from Caycare and we are so greatly appreciative of…read morethe incredible help we have received. We could not have navigated this most difficult time without the help and support Caycare has provided. We always receive a timely response to our many, many questions and have received references for services we didn't know existed and have benefited greatly from. We were able to place our parent in a assisted living situation where he so well taken care of in every way. Caycare provided us several options for places to tour that met all of the criteria we had requested. We just feel so supported and truly cared for by this incredible company and team of people. Thank you from our entire family for allowing us to provide the best care for our father.

I work in the field of Long Term Care. We do similar work as CayCare, but for clients who are on…read moreMedicaid. They responded VERY quickly to the MANY emails and texts I sent. Every person I worked with was VERY professional, understanding, and kind. I literally don't know what I would have done without them! I have been working full time and trying to secure an Adult Family Home for my mom...AND trying to work with the hospital and nursing home. It was absolutely CRAZY. The very first AFH CayCare referred us to is absolutely perfect for my mom. I will forever be grateful for CayCare's knowledgable, professional, and caring staff!! Thank you for everything!!

I can't thank April enough for all of her help and guidance! Our family's life turned upside down…read morewhen we learned that our "independent" loved one had dementia and could no longer care for themselves. After a couple of years navigating the government and state care assistance, hitting several dead ends, we were introduced to April and her company. April helped to turn our world around within a couple of months and our loved one is now safely living with round the clock care, our family is at peace! My Sincerest Gratitude to April Sage! Please reach out to April and her company if you find yourself in a situation with your loved one and need a direction to go or help to find the right care facility.

The time was approaching when we were going to have to start looking for an adult living facility…read morewith the option of memory care for my mother in law. Two of her siblings had Alzheimer's before they passed, and we knew we needed to have a plan. We had no idea where to start. I remembered a friend who had recently gone through this with her mother. She quickly recommended I reach out to April. After spending an hour on a Saturday afternoon on the phone answering questions, April put together a plan. It was the middle of covid, but within a week she was able to find a local place that we could tour so that we could get an idea of what Adult and Assisted Living looked like. From there, she presented housing options that met our needs and finances. April was incredibly thorough, and went at our pace. The biggest thing I learned from the experience is that finding the right place is just the beginning. It is definitely a process, and what comes next is where April truly shines. She will literally hold your hand as you present this move idea to your loved one who may very well meet it with resistance. She also walks you through the steps of sorting and purging and all the things that come with moving an elderly parent. Where family members may get frustrated and impatient, April is sympathetic and understanding and right there to help. She is a wealth of knowledge and resources. In a nutshell, a move like this is not only stressful on the elderly parent, but the whole family who is involved. It is a huge decision with a lot of red tape. A third party like April helps navigate the process, and prevent unnecessary stress, misunderstandings and disagreements that can occur when families need to make these decisions together. She's an angel.

I found out about Home Instead from a neighbor. My mother needed some home care services beyond…read morewhat I could provide for her. They were very quick to respond and get someone for us to help with my mother. They explained the process very well and we loved the person who came to provide the care! Their scheduling, billing and customer service has been excellent!

Had it not been for Home Instead, my husband's transition from life to death would not have been…read moreeasy.. for either one of us. Their level of professionalism, compassion, caring, and service cannot, in my opinion, be improved in any way. I want to shout out a huge Thank You, personally to: Christine, Frank, Caroline, Angela, and Sarah for taking such good care of us from April 27th to May 4, 2023. You all are truly angels, and now, happily, special new members of my family! I will never forget what you have done for me and Scotty!!! Stephanie Anderson

North Harbor has a talented, upbeat and encouraging staff. The energy there is amazing. I walked in…read moreoff the street with a referal for 2 injuries. (I need 2 days a week for each injury, so I am there 4 times a week) Normally you would have one physical therapist but they were able to squeeze me in a little bit with everyone. It is a busy place for a reason. Everyone is really nice and focused on helping you achieve your goals. Yesterday I saw Preston (the owner) He was interested in how I got hurt and how to help me get better. I can tell he genuinely cares about the people who go there (both staff and customer). I originally walked in because North Harbor is close to my home but I will contue to go there because of the quality of care. I have already recommended them to someone who is hurting, because (please don't take my time slot) but they are good enough to share with your friends.

I have to say the care given to me by the staff at North Harbor PT has been outstanding! From the…read moreminute you walk in you're treated like family, everyone is so kind I find I'm looking forward to my next appointment. I highly recommend this facility to anyone, young or old. Thank you NHPT!

I have my friend in Aa suites ,my friend is really happy with best quality care he is receiving…read more in homely environment. Also private rooms with attached bathroom ,big deck with spacious backyard is one of uniqueness of this AFH. I am so pleased with caregivers who are very professional,respestful and caring .Also cant't stop thanking for 3 delicioue meals and snacks in between. Thankyou Aa suites owner and staff for excellant care,I highly recommend this place.

Great and fast service. Staff is very professional and friendly. Clinic is very clean compared to…read moreother clinics I've been to. Will come here more often.

Friendly team and very nice renovation/re-fresh of the interior common areas. The culinary program…read moreis absolutely outstanding

Trying to find out why, as a former employee I never received pay for the first pay period I…read moreworked. It's been a month now and when I call to inquiry about it I get the runaround. They say it's been sent to my address that I used when I applied but nothing. What do I have to do. Seems shady.