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    Updated 3 months ago

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    3 years ago

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    Family Resource Home Care

    Family Resource Home Care

    3.7(3 reviews)
    0.3 mi

    I only had them on weekends and a short time but they actually care about their caregivers and…read moreclients! My only regret is that I didn't find them sooner

    This place went downhill the last year my mother was there. I see they are having their employees…read morewrite reviews now, example, "Maria H." My mother had overnight care and at least 10 times the workers never showed up. Family members had to come in at 11:30 pm. when their shifts started at 11 pm. The only employee I trusted was the poor overnight dispatcher who couldn't really do anything and had to profusely apologize/pass along the message in the morning because this agency A. DOESN'T HIRE CNA AND, B. DOES NOT HAVE OVERNIGHT SUPERVISORS. ONE OF THE SUPERVISOR, MONA IS TOTALLY UNPROFESSIONAL. THE CNA THAT WORK at Family Resource HAS TO CONTRACT WITH THEM TO PAY THEM THEIR DESERVED WAGES. They hire retired CNA with no licenses or ones who barely have their licenses/lost them. Most of them have no common sense regarding ADLS or DAILY LIVING SKILLS. They don't know how to clean properly or what to do in an emergency. Our family finally told them to call 911 if they were clueless about a situation with my mother who was 94 at the time. She was a fall risk and fell several times where the supervisor did nothing about the worker, no extra training or anything then, would send the same work into the home. I finally reported the last worker to the WA DOH as she let my mother fall overnight then, lied about it. I found she was training to be a CNA and not licensed yet. Terrible place, don't waste your parents or your Long Term Care insurance there. Call PIERCE COUNTY HUMAN SERVICES FOR LONG TERM CARE FIRST!!!

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    Weatherly Inn - assistedliving - Updated June 2026

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