If you want to see the latest in great appliances, "Made in America" come here first…read more Also, All the premium Cooking products are made right down the road in Cleveland, Tennessee.

Very friendly and helpful. Just bought a washer. Much better customer service than those big box…read morestores. Even got same day delivery. Excellent customer service.

I called early this morning, and the lady who answered the phone was so nice. I needed someone to…read morerepair my refrigerator for my parents today, and Lonnie Burress came out within an hour. It was good timing as he had a bit before his next appointment. He got here and immediately found what was wrong. He was friendly and professional. Thank you Burress team!

when my husband and I remodeled our house they helped us get all the appliances we needed and came…read moreout and helped my husband put them in. we have also called on him to help us with washer and dryer repairs and now with our new set of stackable washer and dryer. They usually have anything we need from used to new appliances. And if you live in the area they most likely can beat anyone's prices. Its worth giving them a try. Oh and did I mention he delivers and makes house calls!

My husband and I ordered a ventless gas fireplace last winter. It worked really well. One day a…read morecouple of months ago, our fireplace would not ignite. We called Eric at Hearth & Patio. He had me email the details of what was happening. He called in my warranty information, ordered the parts that were needed and had Randy out quickly to repair the components. Our fireplace is now working great! During this whole process, Eric and Randy were beyond professional and were always extremely responsive. We cannot thank them enough for getting our fireplace working again!

Worst customer service. We have installed our fireplace…read moreinsert on 7/3 and found that there was a missing part. Called Hearth and Patio in Knoxville TN, the guy named Brad promised to call back for updates but to this day 9/23, we have not received the parts and have never been able to try out the fireplace. We have called several times and we are promised with updates every time, then we are told that the parts was shipped but went missing. Shipped again but don't know where it went. "I will call you when we have updates" and he never did. It has been always us reaching out after waiting for weeks. We paid about $7,000 including installation and this is the level of customer service we received.

Donetta has the Best customer service around. They helped me with my Lazy Boy sofa selection!…read more You will not be disappointed.

I purchased a washer and dryer from Harvey's in October. My washer is no longer working. I have…read morecontacted them twice and was told that they were contacting the speed queen repair man. It's been over a week and I've not been contacted by anyone. What a disappointment. As much as I like to support small business I should have just headed down to Home Depot or Lowe's.

These guys are awesome! Helped us so much when we needed them! Kind and neighborly. Easy delivery &…read moreinstallation. Wouldnt go anywhere else.

I was in the Oreck store in Turkey Creek (Knoxville Tennessee) this week, looking for some help…read morewith my two older vacumns. A young man named Ernie helped me by checking out the machines and found that they both had severly plugged hoses. He removed the clogs and got the machines working again in a matter of 30 minutes. I would highly recommend this store for any of your vacumn needs. I know where I will go when I need to buy a new vacumn cleaner.

Great service from a great staff of employees!! Very knowledgeable in dry cleaning services and…read morelaundry services as well.

Very well priced and great customer service. Definitely recommend!!read more

Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

We hired Muscle Movers for a local in-town move. The move itself was fine. The crew handled the job…read moreaccurately. They got everything from point A to point B without major problems. I paid by Zelle through our bank and received confirmation texts from the bank that the transfer had been sent. Within three minutes of completing the transaction I received a phone call from someone at the moving company. From the first moment the tone was aggressive and accusatory. He insisted the payment had not come through and said I would need to provide a debit card instead. I explained that the money had already left our account and sent the bank confirmation texts, including the initial authorization prompt. He then told me that the bank does not send texts. He continued in the same manner. I provided a reference number. He still continued. Only after I sent a screenshot from the bank app showing the funds had been withdrawn and the payment was processing did he calm down. I understand a small business needs to confirm that payment has cleared. The immediate assumption of bad faith and the persistently rude manner, even after multiple forms of proof were provided, were unnecessary and unprofessional. The moving work was acceptable. The handling of this follow-up call was not.