Friendly when shopping appliances for a new home. Very quick to take your builder's check…read more Non-responsive when customer issues arise. We've been waiting 15-months for our Wolf Pro range and Thermadore French Door refrigerator kickplates, and to fix improperly installed Wolf stovetop grate pads. These are top-of-the-line appliances with substandard service after sale. Simple ask. Warranty process is a joke. Worse yet, ghosting is a regular occurrence with our assigned representatives...20 plus calls. Emptor caveat.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

I had John come out to fix my washing machine. In the initial conversation he directed me to send a…read morepicture of the washer's make/model number and after 'diagnosing' the issue, when he got to my home, he not only replaced the worn out part but also another issue I didn't expect could be corrected. He's very professional and reasonable.

Great service. John came out the next business day after receiving our call. We have an LG dryer…read moreand many repair services won't work on them. He didn't have any issues figuring out the problem and fixing it. The repair cost was reasonable too. I'm very thankful Yelp reviews steered us to John's That's how we found out about him. So, thanks everyone.

WOW-A+++! I've had rental property for 35+ years and Nick is the BEST Appliance repairman I have…read moreEVER hired. Came out the same day, was on time, AND pricing was reasonable. He fixed the oven ignitor and was in and out in about an hour. DEFINITELY CALL HIM!!!

Yelp info needs updating, they no longer service refridgerators. That said had quick email response…read more& I do not know their qualifications in other areas. Give them a chance if it's not about getting your fridge serviced. Less one star for outdated info, otherwise quick & responsive.

"I recently had mold remediation done by Mold Doctors USA, and I couldn't be happier with the…read moreservice. The team--Tori, Austin, Dalton, Edith, and Winnie--was incredibly professional and thorough. They did a fantastic job cleaning up and removing the mold. Special thanks to Gene, who provided the estimate and scope of work. His expertise and willingness to take my call during Thanksgiving weekend was greatly appreciated. Overall, the entire process was smooth, from our initial phone call to the completion of the job, all at a very reasonable price

The floor structure in my crawl space was covered with mold in the house I had just bought. The…read moreseller paid for mold remediation and I called Mold Doctors USA. They came out and cleaned my entire crawl space using a "soda blasting" method. The 55 year old floor joist and subfloor looked like brand new wood! They also cleaned the entire inside of my house. They applied a special sealer on the floor joists with a lifetime guarantee against mold growing back. I had the interior tested by an independent mold inspector and it had one of the lowest amount of mold he had ever seen! I highly recommend Mold Doctors USA for removing mold from your house.

Was at Stovers today and had a question about pricing regarding some pavers and if we purchased all…read morethat was in stock (5 pallets worth) would they consider discounting for bulk buying. The associate called the owner and the owner said, "No, in fact that he planned on going up in price by 25% per pallet the next week". So instead of giving a bulk price or just saying no that he could not do that he stated that he was going to raise the price by 25%. I am extremely disappointed in the unprofessionalism and the pressure tactics that were attempted to be employed especially being a long time customer for many large home improvement projects. Buyer beware as this was a shocking experience.

Dolores, Morgan, Michael, Tony and Cheyenne took great care of us today! We found great deals on…read morewaterproof click flooring for our bathroom, a ceiling fan for the bedroom, and a shower surround for a bathroom. They have appliances, lighting and about anything you can think of. Stop by!

Great customer service. My dryer had gone out and I found an amazing deal there. The staff was…read morevery informative and helpful. Definitely check them out.

I just bought my second and third appliance from American Freight and had an awesome experience. I…read morewas in need of a washer and was hoping to find a set. Donnie helped me to not only find a set, but one that fit exactly what I wanted. He offered to search through the sister stores inventory before finding a brand new, in box, dryer that matched the washer I wanted! They even were able to squeeze me in for a weekend day delivery the very next day. Every experience with American Freight has been incredible so far, and I will continue to recommend them to anyone who is in need of appliances or furniture.

Our first experience with Friedman's was as positive as it can get. We ordered exactly what we…read morewanted, our salesperson kept us constantly updated. The delivery and setup was impressively professional and thorough. Our prior purchase of a range was with Lowe's, the Lowe's delivery pales in comparison. I had to attach my own gas line, they did not level the stove, they did not review all oven features, and we were left feeling let down. We will be purchasing ALL of our future purchases through Friedman's!.

Great service and quick delivery! Cannot say enough about how professional…read more Jeramy and Michael were when they installed our dishwasher! Locally owned an operated.. support local rather than large box stores.. u will not be disappointed in their prices or services

I visited this store as I was looking for a specific Kitchenaide fridge. I had gone to other…read morestores looking and no one had it available...one store even had a waiting list. Anyway,Electronic Express in Oak Ridge TN had the fridge in stock and I was able to order and get it delivered within two weeks. The delivery was great although there was a piece of trim missing they were able to get it to me within a week. So overall very happy and pleasantly surprised at the inventory and delivery.

This place is ridiculous. I ordered a Traeger Flatrock grill from them. Got it for $760 before…read moretaxes. All good. Next day I get a message saying they canceled it due to my credit card declining the charge. It's a $25k credit card with no balance. After an hour and talking to 6 people I get told "your card will not longer work at Electronic Express as it's been blacklisted" After 1 attempt? TF? So I try a new card and guess what...same thing. Both AMEX and Capitol One cards are now deemed as "unsafe" by their merchant. Their customer service department as a business is awful. It's like they're trained to be pissy and hate their jobs. Oh and except buying online there is no way to get the original $760 purchase price. I was told by Mr. Sassy Tude at the Oak Ridge store that it was "not possible for him to give the online price". Went to Home Depot. Used the same card. They price matched.