On Aug 7th 2026 I had an appointment at 3:20 to see the vet. I arrived at 3:00 and the receptionist…read moretold me very rudely that my appointment was at 3:20 not 3:00 like she wanted me to wait outside - I only wanted to wait in the lobby with my dog in the air conditioning. Her attitude and tone really caught me off guard for being early to my appointment so I told her I will find another vet and that they have lost my business. I proceeded to leave - I was on my way home and my wife called me and she said the vet's receptionist called her and banished me from coming back again (which is fine because I don't need to be treated like trash when I wanted to spend my money with them). It's unfortunate because the actual vet is a nice lady but her staff or this particular receptionist treats customers like they are an inconvenience. I do not like leaving negative reviews but I also do not appreciate being treated poorly.

A follow up to your reply to my earlier review. I wanted to bring my cat to you since you're so…read moreclose to where I recently moved, but chose to drive 30 minutes to Fairbury Vet because I WAS given prices over the phone. The prices given to me for routine vaccinations were higher than at Fairbury Vet. I was also told what the starting price was for teeth cleaning for my cat. The starting price I was given was more than double the starting price at Fairbury Vet. So, I didn't review the wrong vet, and I'm not in your system because I chose not to use you after getting the vax prices and starting dental cleaning price over the phone.

I would not recommend this place. When I picked up my dog his towels were soaked with pee and he…read morewas starving. They don't take them out to poop or pee but but boast they have a doggie door with their own outside area. It's all concrete. I don't think he pooped the entire time he was there because the minute I got him home he pooped 5 times. I packed pre packaged food for him with instructions on only many times a day he was to be fed and he missed at least 4 meals. I was told he "wasn't eating" which is BS because when I called to check on him and asked if he was eating I was told the standard "he's eating fine" so they either lied or didn't bother following my directions. Plus they lost a $10 bone I have left with his toys. I don't think they played with him at all.

Picked up our golden yesterday. Best grooming job she has ever had! Great place for both boarding…read moreand grooming. Dogs get lots of love and plenty of playtime. Plus the owner Diane is very nice and extremely passionate about what she does. We will for sure be coming back!!

We have been taking our dogs to Dr Shirkey office for…read moredecades. This doctor is extremely knowledgeable and he loves the animals he treats. His staff has always been friendly and helpful. Love this clinic.

I am always satisfied with the service we get here for our pets. Dr Shirkey is very thorough, and…read moreAudrey and Kacie have always been very helpful. If we ever had any issues with our pets and needed to get them in right away, they always came through to help us out

They did such a fantastic job grooming our golden doodle, Sophie. They did her ears and teeth,…read moretoo! Boarding her overnight was easy and Soophie didn't seem stressed at all when we picked her up. We really like that they are local to Dwight. We will be regular customers forever!

Jackie is so kind and knowledgeable about rabbits and all animals. She has sold me several bunnies…read more All very healthy. None have had no health issues. If you text her with questions. She responds quickly with an intelligent answer. She is the real deal of a bunny expert. I don't use any one but her. I believe in her knowledge of healthy animal so much that I will be endorsing her company with my rabbits on my tic toc page in the next 60 days. Blingbaddie312. Jackie is wonderful and her bunnies have brought so much happiness to myself and my 85 year old mom. Thankyou Jackie. I have nothing but love for you.

Refused to provide a pedigree and didn't inform me rabbit was poor quality with bad back a hips…read moreuntil just before I was supposed to pick up.

I take my 1 year old lab to get her nails filed down. They do a great job and never have needed an…read moreappointment!

I have been going to the clip since we moved to town, 14 years now. The owner Carolyn is an amazing…read morewoman who just loves animals. My girls only go to Carolyn they love her. I tell them going to see aunt Caroline and they run to door. She does a great job and I know she is good to my girls cause they always give her kiss goodbye. My Trixie is a bit skittish and Carolyn has a spot under her register she likes to go and sit and she lets her. Every animal that comes in there she treats as if they were her own as does the people who work for her.

Full disclosure, our pet did not stay at Starved Rock Pet Resort. We planned to and the folks…read morerunning it were kind and accommodating to a fault. We were very excited to have our labradoodle stay here. The issue was that kennel consisted of a series of outdoor / indoor cages with their bull mastiffs in parallel chain linked cages. As we pulled up, the dogs were barking and biting at each other though the fences. This might be totally fine if your dog mostly lives outside and is used to being around large barking dogs. This is not the case with our coddled, living room dwelling labradoodle. The reason I gave three stars is that there was no was for us to know this before we pulled up.

I'll be honest...I started a Yelp account just so I could review this place. Every few years, my…read morefamily has a reunion at Starved Rock State Park. I am currently serving in the Army, and for the last three consecutive reunions, training, deployments, or other responsibilities have kept me from seeing my extended family. My fiancée and I have two young puppies, and we wanted to make sure that they were boarded in a comfortable facility close to the reunion. A quick Google search showed me that the Paws Here pet resort in Oglesby fit the bill. The problem was that they closed at six PM even though it was located at a private residence. My chain of command promised that we would be released at noon on Friday, giving me ample time to get there, but nonetheless, I called to verify that we could drop our dogs off later if necessary. Long story short, one of my Soldiers was having a pay issue, and I was forced to stay at work later than expected so that he and his family could pay their bills that weekend. Once we were on the road, we called Paws Here to let them know that we would be coming in late, and the underlying circumstances therein. Their tone was markedly different. They got back to us an hour later to tell us that we would have to wait till 0830 the next day to drop off our dogs, thereby throwing a huge wrench into our plans. We were debating between sleeping in shifts with the dogs in the parking lot, driving to a relative's house 40 minutes north of the park, or finding a different hotel that allowed pets when my uncle located the Starved Rock Pet Resort. We called them and let them know about our situation. We received clear, concise directions to their facility, and dropped our dogs off around 930 PM. The owners were very kind, and asked numerous questions about our dogs' individual behavioral quirks. Their facility was very clean and well maintained, and we felt very comfortable leaving our dogs there. The owner called us twice the next day to let us know that our dogs were settling in nicely. When we picked them up on Sunday morning, our dogs were relaxed and happy. Overall, it was a great experience for both us and our dogs. Other relatives of mine are now considering boarding their dogs here rather than leaving them at home. Guess which of the two pet boarding facilities they will be using?

She is knowledgeable and she turned me onto Dr. Karen Becker more than 15 years ago…read more She let me come for training with my German Shepherd. Great white Pyrenees. And she also helped me find the right raw food for my pack.

Worst kennel experience ever. Tried to call all weekend to check on my "children" and no one…read morebothered to call back. You don't have to fill out any paperwork to leave them either. No phone in actual dog facility, only in owner's house.