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    Frank's Plumbing & Heating

    5.0 (1 review)

    Services - Frank's Plumbing & Heating

    Plumbing inspection

    Electric inspection

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    3 years ago

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    Elite Plumbing

    Elite Plumbing

    (3 reviews)

    Elite Plumbing is one of Topeka's elite plumbing service providers. They have, time and time again,…read moreproven themselves to be masters of consistent professionalism, efficiency and thoroughness. Plumbing situations undoubtedly cause high levels of stress. Elite Plumbers not only solve your plumbing issues...they do so with genuine compassion and concern. They strive to provide quality service while demonstrating authentic courtesy and kindness. Thank you for your attention to detail in getting the job done well. You are sincerely appreciated! ZAA

    I am a 79 yr. old widow who a couple days ago called Elite Plumbing for a water in the basement…read moreproblem and was told the service would be $170. - $200. I think Travis was the name of the worker who came. He found that my basement wall was leaking and that he couldn't help me with that. I told him I wanted him to go ahead and snake out the sewer so I would not be concerned about it being plugged later on and he was already here anyway. I didn't want to have to pay for another service call. He snaked it out and got half of a 2 gal. bucket of tree roots out. I think he had been told not to snake the sewer because when he was cleaning up the mess Bret his boss showed up and Travis said she said she wanted it done. I had mentioned to Bret that while I also wanted to know how much it would cost for the faucet for my shower to be fixed because it was very hard to pull out to turn the water on and I was afraid I would end up breaking it and have water going all over the place. While I was getting ready to make out the check for the $245. they were charging me ,Bret asked if I wanted him to check out the shower faucet to and I said yes. He asked if I already had the check made out, I told him I could do a new one . He checked it out and said they would have to put a new cartridge in it and that the cartridge cost $100. and so the cost would be $250. I told him well I really needed it fixed so go ahead and do it. My total charge was $483. +some change. After they left I went to the bathroom to see how the new faucet worked and was so disappointed at the mess they had left. My bath brush looked like it had purposely had sewer sludge loaded into it, it was totally ruined and laying in the tub. The bath mat an the tub had the same sewer sludge on them. A man that was rebuilding some outside steps for me ask me how the plumbing job went. When I told him what I was charged he couldn't believe it. I told him about the 2 separate jobs and their cost. He said that the cartridge only costs $20 at the hardware store and it only took them about 5 minutes to change it. I really do feel like Bret scammed me because I am an elderly widow who lives alone. I have not confronted him because I hate strife, but know for a fact that he condemned his own soul to the judgment of hell for a couple hundred dollars. That tells me that he don't even think much of himself. I believe Travis would have been an honest man if it had not been he was afraid he'd lose his job for it. give a 2 star rating only because Travis did snake the sewer and cleaned up his mess but would give only a1 rating if I was rating just Bret. I was prepared to give a 5 star rating before Bret came along and things went the way they did.

    De Hart Plumbing Heating & Cooling - A view of our shop and one of our company trucks.

    De Hart Plumbing Heating & Cooling

    (25 reviews)

    My house is old, with as much character as it has maintenance needs. In the last month my hot water…read moreheater, a shower faucet, and an end cap on a cast iron line under the stool all went belly up. De Hart took care of it all - efficiently and professionally. Their staff was awesome. LeAnn, Kurtis, both Chris's and Zach, earned a 5+ with me. I've been fortunate enough to receive good customer service with various home repair companies. But these folks are in a different class. They were extremely professional, while also friendly, informative, and skilled at diagnosing and fixing the problems quickly. I signed up for the VIP furnace and AC maintenance plan without batting an eye. I know it'll pay for itself in the long run by extending the life of my "mature" HVAC system. Their furnace maintenance was thorough, and the receipt included a detailed rundown of system pressures they took. They explained that these readings will be used as a baseline for comparison next year. They informed me about basic maintenance I can do. I'm curious about this stuff and like to learn, so I can do as much of it myself as possible.They even put easy instructions for annual water heater draining right on the unit. I have confidence in their integrity, that they will only suggest maintenance or repairs that are actually needed. Also, Leann went to bat for me when I ran into a snaffoo with my home warranty company, when they ordered the new water heater from Texas rather than getting one locally. Leann made extra calls to iron things out, got authorization to order a unit locally, and we had hot water pronto. Lawrence, thanks for your commitment to excellent service. This level of quality starts at the top. And thanks to your awesome staff for taking such pride in their work, and good care of me and my old house. Oh, and I'll add that my review is as true as my wish NOT to have anything break today. I really like all you De Hart guys and gals, but I'd rather see you in the grocery store:-)

    Charged me $150 to tell me what I already knew, even after I made it clear to the receptionist that…read moreI knew what the problem was, told them the unit model number and serial number, and the parts needed. All I wanted was an estimate to repair, but they insisted that they had to see unit and told me I would not be charged to look. Completely false. And then they tried to sell me an overpriced heating unit. Will never call them again, and I recommend you don't either.

    Frank's Plumbing & Heating - plumbing - Updated August 2026

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