I would not call this contractor if I had to do it again. I contacted him July 2024 in the middle…read moreof a heat wave when my HVAC system stopped blowing. He was the first to respond and I let him go ahead and replace the air handler blower and add Freon for about $2000. The original blower was a Lennox. He replaced it with an ECM variable speed blower and he gave me no warranty. He just said "call me and I'll take care of you." The system failed within 10 days and I called him repeatedly with no response. Finally, I used my wife's cell phone and he picked up. He came and jump-started the system and charged me $261 for what should have been a free follow-up. So today 5-18-26 the blower was unresponsive the first time I used it this year. It did not last even 2 years. I called him to ask about a possible warranty but got no response. I ended up calling another contractor who installed a non-variable speed blower which came with a 4-year warranty and cost less than half the price to install. This kind is a way better option but for some reason Troy did not offer me the option.

What great people. I called them in the morning, as well as about seven other companies with…read moresomewhat of an emergency. They are one of two companies that even called me back. The guy was able to come out within a few hours and fix everything. He even showed me what he was doing to help me in the future, excellent service will definitely be using them and recommending them in the future

Great service. Likeable demeanor. Fair pricing. Robert…read morehelped me on the Sunday of a long weekend. The cold weather caused a pipe joint to come undone and water was everywhere. Robert came on short notice if fixed everything. I'll definitely use his services again.

I rarely write reviews but the service I received from Steffens is worth writing about. My heat…read morebroke on New Years Day - the 10 degree New Years Day - and Bob, was not only the only plumber to return my call but was at my home within a few hours and solved the problem. When the remote thermostat was still giving an incorrect reading, he went back to my house in the dark (I had to leave town) and checked it again. It has been so long since I've found someone with the professionalism and workmanship I received from Bob Steffens. I highly recommend him. And thank him again. Sincerely, Carol D

We had Ben repair a light switch in our bathroom. We were glad that he was able to service us the…read moresame day! He replaced the faulty switch, thus, he fixed the problem. We'll use him again!

Ben communicated well, before and during the work, and he and his team were punctual and efficient…read morein replacing switches and installing a ceiling fixture. Highly recommended.

The best in the area. Honest, reliable, fair. Stands behind his work. I don't trust anyone else…read morewith my plumbing needs.

I had an appointment with them last week. They said they'd…read morearrive between 10 and 11 AM. By 12:30 I called. They said they would call the gut out in the field and get back to me. NO CALL BACK. When I would try to call them, they wouldn't answer the phone or respond to my messages. They may have quality plumbing (and I see the reviews are rather old), but they are obviously NOT quality people. SAD, they initially seems very nice

First off, it's a Sunday...nobody takes calls on Sunday,....but Edward did! And he came to our…read morehouse, worked diligently for several hours to repair our plumbing matter and left with a smile! I would recommend him highly!! And Thanx, Edward for spending your Sunday with us - we really appreciate it!!

Excellent. Picked this company at random because of good yelp reviews…read more VERY GLAD I DID. Called Ed for help with my toilet, he came and fixed it and them fixed my broken washing machine too! Very nice guy and very competent. For a fair price. Don't hesitate - Call. KC

These guys were at it again. It's been a while since my last review. I have used these guys several…read moremore times over the last 5 years. Each time they have come, it has been a great experience. Clean, precise, knowledgeable, and never any issues, always the best. When you find people you can trust and do good work, you don't want to go anywhere else. I'll be calling these guys again soon for a new project . You know when people say "I got a guy"... Well, Nick and his team are my "I got a guy!"

Dude is dependable, hard working, honest and on time. I didn't have to tack him down, follow up,…read morenothing. We had a rare issue with a fan and he came back without me having to stay on him AFTER I already paid him. He was great! Worth the wait (if there is one).

First of all, this guy is great - Discovered a leak coming from behind the wall in our shower. Of…read morethe 4 plumbers I tried to reach, Tim was one of 2 who called back, the other wanting $100 just to show up. I passed. Tim called and said he would be able to stop by later in the day, which he did. Once he saw where the leak was coming from in the basement, he went into the bathroom, turned on the water, and quickly diagnosed that the "arm" pipe that connects to the shower head was cracked, allowing water to seep through and run down the pipes behind the wall and into the basement. Simple fix. He had a part that would fit in his truck, but said it was chrome, not the "satin nickel" finish of the other fixtures. He returned in about 2 minutes with a satin looking finished arm and said he used some sandpaper to replicate the satin finish. Who does that? Looks perfect! He was very reasonably priced, really nice knowledgeable guy, and very careful and neat with the work. I will absolutely be using TJP the next time I have any plumbing issues.

We had 2 leaky tub/shower valves. Paul was very responsive and fixed the job within a few days…read more Paul is professional and easy to talk to. I will definitely be using Icon plumbing again in the future, for plumbing issues. Thank you Paul!

Pawel was easy to work with, quick responses!! I had a water heater replaced in my condo and would…read moreabsolutely recommend!!