The were there when we had an emergency and were timely and efficient. They installed a new system…read moreand got back quickly when we had follow up questions.

Leaving South Windsor CT I had one regret - I could not use Joe The Plumber - for 5 years Joe The…read morePlimber fix everything for me, new Water Heater, shower water diverter and a host of other issues. So when I opened my garage to find water leaking all over my moving boxes I called area plumbers - now I get the whole COVID so busy thing, I do - but not one call back, even from a 24/7 emergency plumber!! So by chance I pulled up Joe and found he had expanded to my area! It was like old home week! Willie the dispatcher is not only the best at what he does, he's like talking with family! After a week and a half of nothing, here is why I love Joe The Plumber: I called Willie first thing in morning 6-4-21, Joe himself was there by10a 6-4-21 he found the problem, located & (temp) stopped the leak, I recieved the estimate 11:59a 6-4-21 and Joe The Plumber Team will be at my house on 6-7-21! Forgetaboutit!!! Joe drove an hour on the same day I called, diagnosed the issue, stop the leak, walked my main house to price additional work and gave me an esitmate, to which I was charged a nominal fee (which I knew up front) - I mention this because I know some people complain - read above and understand without Joe my pipes would still be leaking. Good to have you back Joe The Plumber!!! Willie my Man!! I will follow up after they perform the work!!

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

They were able to come the day called. Replaced an old shut off valve quickly and efficiently and…read moredidn't leave a trace!

****DO NOT USE*** ROTO ROOTER IS BARELY BETTER THAN A SCAM…read moreAND IS LIKELY TO BE A NIGHTMARE TO WORK WITH. AT BEST YOU WILL HAVE AN INCOMPETENT TECHNICIAN SHOW UP HOURS LATE AND CHARGE EXORBITANT AMOUNTS OF MONEY -- $695 FOR SNAKING A CLOGGED DRAIN. Full story: We called to get a clog in our kitchen sink drain line snaked. They said someone would come within two hours, it ended up being about 4 hours. He was completely incompetent and proceeded to get his snake stuck in our pipe, presumably because he put it up the wrong segment (bear in mind that I (0 plumbing experience) had spent hours snaking before hand with no luck, but at least had the snake in the right pipe and didnt get it stuck). With no way to fix it, he had to leave it for the night but assured us he would contact his dispatcher and get a plumber over to fix it. The next day comes and we set up a plumber for around 1pm. At 6pm, another drain tech, unaware of our problem shows up. He has no idea what to do and facetimes a plumber to show him the situation. Or course, the snake remained stuck in the drain. After getting passed off and put on hold multiple times, phone calls getting unreturned for the whole day, I finally got to talk to someone in management who said that its just on us to fix the problem that they caused. No recourse, no discount on a plumbing service.

Very professional work and high degree of expertise. Excellent communication regarding the problem…read moreand resolution. Would hire again!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

I contacted Almonte Heating and Cooling to get a quote on replacing my HVAC unit with was 23 years…read moreold. I was able to get a call back in 30 minutes to have them come out and see what was needed. I have my quote within 24 hours. I asked if he could quote another brand so I could compare them and another quote was provided as well. Pricing was good compared to other quotes that I had received. After signing to do the work and setting up the day which was on a Saturday he emailed a few days as a reminder he was coming. They arrived on time they were neet and clean during the install. The unit was tested to make sure it was running right. I would highly recommended them.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Lost our Heat at 3:30 am. Avery came and diagnosed the problem. Replaced some parts and within 25…read moreminutes the problem was corrected & we had our Furnace back heating our Home. We've been Customers of Wilcox Energy for 8 years. Avery , our Technician, is a knowledgeable, personable young man. Thanks so much!!

We had an awful experience with this company. - They…read moreinstalled a defective furnace in our home that made a loud banging noise (likely a refurbished product). They gaslit us for weeks, saying we were imagining the noise. After multiple follow-ups initiated by us (they didn't want to fix it), they reluctantly admitted they heard the noise and installed the correct furnace. - According to the Town of Madison, Wilcox installed a water heater without obtaining the necessary permit for installation - proof they cut corners to save a few bucks at the expense of safety and compliance. - Upon requesting propane delivery, they delivered the propane to the wrong house (they are so incompetent that they couldn't even remember the house they delivered to), but sent us the bill! They acted like it was no big deal, showing complete disregard for the safe handling of dangerous gases. When they showed up at my house post-error (they assumed it was a gauge issue at first), they inexplicably didn't even bring propane with them to fill up the tank! Despite having "reliability" and a "commitment to customer satisfaction" plastered all over their website, the owner of the company said he "didn't have the authority" to make it right and offer a credit for the hassle and inconvenience. We were gaslit again, saying we were being too hard on them and wanted empathy for the team hustling amidst staffing issues. Based on our experience, this is a sketchy, dishonest and unreliable company despite the empty BS jargon on their website - not to mention their products and services are grossly overpriced compared to their competition. UPDATE BASED ON WILCOX DIATRIBE: In Julie's long-winded diatribe, she admits they installed a furnace that didn't work (even though she comically doesn't think "defective" is a fair word), didn't obtain a water heater permit (either before or after the installation) and delivered propane to the wrong address. She conveniently didn't address someone who claimed to be the "owner of the company" (who really wasn't) not having "authority to make it right," basically admitting their website jargon is complete BS. It would be lovely if Wilcox spent as much time doing their job (which they do very poorly) as they do writing encyclopedias in response to customer reviews. They're so incompetent that they don't even realize that saying "we don't gaslight customers" is gaslighting in its purest form. Lovely company.

We have used Geoff two times in the last year. One time was to add a hot water tap for our outside…read moreshower and to put a mixing valve on our half bath toilet to stop the annoying summer sweating from cold well water. Recently, I noticed that one of the circulator pumps on my furnace was starting to fail. I call Geoff and had it replaced. For both services, he and his team did a great job. Everything was done neatly and professionally. I would not hesitate to use him again.

From the owner: Geo Plumbing takes pride in specialty kitchen; bathroom remodeling; and new installations from the…read moresimplest to the most elaborate projects. I set myself above other plumbing companies with my 39 years of experience and knowledge of the industry.