I live in California, and my son lived in Michigan. So when he died suddenly, we were not sure…read morewhere to turn. Our friend told us about this place. Im so glad we found this place because they have assisted us with all the details. They made it possible to have his remains shipped to California, and have done a great job in helping us through this sad time.

This was a VERY disappointing and even frustrating service. It was cheap, so if that is what you…read moreneed, go for it. Their cheapness showed in other ways though, and I do NOT rec. this service. First, they sent ONE young man to collect my mom. (I couldn't even watch how he, all alone, was going to move her from her bed to his cart. Moving her alone wasn't going to be dignified, nor respectful). Next, I picked this business partly because they have a building/address in my city. After picking this business and setting it up with hospice+, I was informed that I would have to go to the Farmington Hills area to pick up my mom's cremains, NOT the city I live in, not the place I called, and not close to home. :/ Then they told me to fill out the emailed paperwork before Monday only to never get the paperwork. Yes, I checked the spam folders and called back to double check they had my email address correct, but I still never got the email. Even picking up the ashes was more stressful than it needed to be. When I pulled into the parking lot as per Google, my emotions were raw, but I realized there was no door on the east side of the building. So, rather than try to turn around in a parking lot and go back to Grand River, I thought I'd go around the back and use the alley. Nope. A big, white van was parked diagonally blocking the passage. With slight adjustments, the van could still have been on an angle, but let other cars pass. Thinking it might have been a loading or unloading, I waited. Nothing happened for a long time. I decided to park on the east side and walk around to the west side rather than try to turn around. While I waited, I wondered if the driver just didn't realize that the park job cut off the passage though? So, I left a note. It simply said, "This parking doesn't let other cars pass. :/ ) I thought it might have been someone like the young kid who picked up my mom and just didn't think about how he had parked? Then, I get to the door on the west side and it is locked. I walked to the front, and it says to use the door on the West side that was locked. It is during business hours. ?? I see a sign telling me to call, but the last thing I want to do is to talk to anyone right now, and I'm thinking that the owner must have had an emergency and closed the business? I am just considering that my 40-minute drive might need to be made again, when a woman opens the door and states that the building always locked - even during business hours. Her tone was admonishing as if I should have known they kept their doors locked. I was not told that. Sigh...more stress. I sit down to receive my mom's ashes when the owner strides toward me, swings his arm up and then slaps the note on the desk in front of me as he LOUDLY announces that he "Owns the alley and can block it whenever he wants!!" Um..okay. Can an owner make it harder for patrons and block parts of their own parking lot? Sure. Could both of us have taken a different route? Sure. Could he have explained that it took longer than expected to do something? Could he have said, I'm sorry for your mom's passing and I'm sorry the alley was blocked when you tried to get through? Sure. Could he have let it go? Sure. It just made a VERY depressing and very stressful day WAY more stressful than it needed to be. Maybe he was having a bad day. (I know I was.) Bottom line was, this place was cheap, but the empathy about the moment was not there. If you have another choice, I HIGHLY rec. you take it. Oh, and as I left about 5 minutes later, the van had been moved to allow people to pass through the alley.

My family has used Casterline on three different occasions within the last 6 months and I have…read morenothing but good things to say about every encounter. Having a funeral during the covid-19 pandemic is a challenge for sure but they made it as stress free as possible. Courtney and Lindsey have been nothing but amazing to my family and I even after the funerals were over. They make you feel like family and they go above and beyond with everything they do. I could not recommend them more. Thank you guys.

Our family has looked to Casterline to take care of our family members for decades. The business…read morehas been passed down to the women of the family and they are keeping up the tradition of caring service. At all the funerals we have held there we truly felt that we were in a home setting. The staff is very professional and have a sense of humor. They are not stiff and speak in whispers. I have never felt pushed into more expensive options. I appreciate that, in every thing they do, there is a sense of caring commitment and respect. They are top notch.

Jim was great to work with. He was very personable and and had a great sense of humor it was…read morestrange that everyone who worked. There was a senior citizen, and they did things very old school with using a calculator to add up the fees that were due and Just everything looks like it had been frozen in time. As far as the ambiance and the décor\n I compared them to national cremation services, which was about $600 more. I Trusted this business, and I would recommend them, I found out later that it is free donate a body to science Which is what I would have done. Had I known about that earlier

Service was outstanding, very caring and thoughtful staff. They made sure every detail was covered.read more

Our family funeral handled by this funeral home could not have gone better. All aspects of my…read moreMother's care with the O'Brien team were met professionally and her services went seamlessly. My Mom was 97, had Alzheimer's for over 13 yrs and bed ridden the past 10 mos. Needless to say, she was not in great looking condition upon her passing and we were very anxious about how Mom would look. We were pleasantly surprised and overwhelmed with the consideration they gave In beautifying Mom to the liking of her 20 yr old photo. I would highly recommend you trust O'Brien-Sullivan to care for your loved one.

Every single person at O'Brien Sullivan couldn't have been more compassionate, caring, patient,…read morerespectful and kind to me and my family - before, during, and after the service for my dad. They were extremely timely & responsive, and everything they did was flawless, exactly as we had arranged, exceeded our expectations, not missing a beat - even great referrals to an exceptional florist and reverend. You helped us make the send off so personal and heart felt - making a difficult day actually wonderful - so much so that the attendees couldn't say enough about how beautifully everything went. The facility is beautiful and welcoming, and they don't try to 'sell' you anything. Overwhelming thanks to John O'Brien & John Copley - no offense, but as great as you are, I really hope to not have to work with you all again any day soon :)

We highly recommend Livingston Cremation and Funeral Care. They were professional, kind, and…read morecompassionate during a very difficult time for our family. The small details to their service made all the difference. The rose left behind after taking our loved one from her home. The kindness and professionalism shown by the staff when they picked her up to transport her to the funeral home, and the beautiful display they had set up in a private room when we picked up our loved one's ashes. Thank you to all the staff and the Director. Each one of you made a lasting impact, during a difficult and emotional time. We appreciate you.

wonderful, knowledgeable and compassionate service. Joseph was amazing and attended to all the…read moredetails at a time i was unable too. Highly recommend this business and the people who make it effortless for you and your family.

Our situation was complicated . Stan and Carol managed everything gracefully even though none of…read moreus were in the state. Stan managed to tie everything together , including people who were not calling us back. Thanks.

I am so happy that I chose Vermeulen-Sajewski Funeral Home to have the…read more service for my husband. They helped me with all of the arrangements, explained everything to me so that I could understand what was going to happen and what I needed to do. The people that prepared my husband did an amazing job of making him look so good and peaceful. Everyone who came to the viewing said the same thing. I know that the ceremony at the cemetery will be just as nice. All of the employees were so kind, caring and helpful at all times. No matter how many times I called to ask questions they always had answers. I would highly recommend this funeral home to anyone who wants to have the best quality funeral or cremation for their loved one. I felt that the prices were very reasonable and there were so many options for caskets, etc. They even helped me with my own flower arrangement for my husband. Thank you to all of the employees at the Westland facility. So grateful, Priscilla Booth

Michael Fisher and his staff were very friendly, compassionate, kind, and professional. We…read moresincerely appreciate how Michael handled everything with sensitivity and ease during such a difficult time. He helped make the process of completing documents, selecting an urn, and cremation as easy as possible. We never felt rushed, he explained everything very clearly. Michael and his staff definitely took our feelings and emotions seriously and that was very much appreciated. They showed great respect and care throughout. They we very responsive to all of our requests. I highly recommend Lynch and Sons, they truly made a difference during such a difficult time.

This is a review that I never wanted to write, but unfortunately, I feel that I must. It's with a…read moredark heart that my best friend died on New Years Eve. I've been friends with her for 20 years, and for as sudden as her death was, it doesn't make it any easier. We used to joke about this place. Hey, I live right down the road from the funeral home! Now, unfortunately, its the last step in me seeing her. The staff here was pleasant and helpful. I don't know what they charge but the facility is really nice on the inside. Beautiful sitting rooms, chapel area, kitchen area with food, and ample parking. My friend lived literally across the street on Liberty. Where she died. Nothing takes the place of my friend, but the place seemed to be nice. 5 stars for being classy, clean and professional in every way. When my grandma died, I know we used Lynch and Sons, but I wasn't in town for that. Thank you for being here. Thank you for being professional. But more importantly, I miss you Julie. You were my best friend, and I love you. My heat bleeds that your gone, and I will miss everything about you.

Hillary at Manns' took great care of my family after the unexpected death of my Grandfather. She…read morewas patient and kind throughout the entire process, ensuring no issues along the way. She always was available to contact. My Grandfather's memorial and funeral were both beautiful and well orchestrated. The funeral home itself was clean and welcoming, not sterile or depressing. There are beautiful options available for funeral necessities. My family and I truly appreciate the service we received.

Hillary was so helpful with my family when we were planning my brother's memorial service. They…read morehad lovely boards for us to use for our pictures and the room was beautiful. We had more people then we expected and they were wonderful about getting us more chairs and making a difficult day less stressful for us all.