Amazing response after August's derecho in New Lenox. Our prize 45+ year old massive linden tree…read morewas twisted by the wind and the trunk was split in half. At risk of falling on the house in the next storm, and unable to be climbed due to the precarious nature of the damage, Homer Tree showed up with 4 trucks and a master crew who used a crane and bucket truck to safely saw through the trunk and lift the entire canopy out in two enormous sections, which went right into the chipper. They cut out the rest of the trunk, ground down the stump and the last guy on site used a rake to pick up every last stick and leaf. 45 minutes of extraordinary professionalism. These guys know their stuff. We were extremely sad to lose our amazing, beloved tree but glad we didn't have to worry about or home or property being damaged by inexpert removal. And we were very pleased with the pricing and response time, especially after a disastrous weather event. We heard some outrageous price-gouging quotes. Good to know the local guys are there for the community.

Signed a contract with Homer Tree Care on June 10th for both tree injection and pruning. The…read moreinjection was completed in July, but the pruning was never completed. I completely understand that weather and storms can cause delays, especially with the number of storms we've had recently. However, the bigger issue has been the lack of communication. I never received any updates and had to repeatedly reach out myself for information. The office staff has been difficult to deal with and often comes across as dismissive. When I called today for an update, I was told the pruning was being looked at to be scheduled in October. I questioned the timing and decided to cancel. The tree has already started to shed since fall is around the corner. I want to be fair because I understand that weather related emergencies can and should take priority. My frustration is that there has been zero proactive communication throughout this process. These services aren't inexpensive, and as a customer, I shouldn't have to repeatedly call just to find out what is happening with a service I contracted and paid for months ago. Kayli was amazing and was very apologetic and helpful when I was able to communicate with her via email. Unfortunately, the office staff who answers the main line really tarnishes the overall experience with the company.

quality work, safe and efficient. The clean up was superb…read more Highly recommend. You may find cheaper but you will not get the same level of quality.

I was not a customer of this company but I live in a neighborhood where they are working and some…read moreof their workers are so extremely rude it's crazy. They left one lane open while cutting on a residential street, which of course I understand, but to curse and call me profanities just because they needed to direct traffic because no one could go through (A car was coming at the same time as me through the one lane they provided.) And to tell me to " F *** off to your home b****" that is in the area at 9 in the morning is just diabolically unprofessional. If it weren't for the lady who answered from their office and was so polite to me about the situation, I would say I would never recommend this company to others in the area, but I know I will never request services from this company simply because of the fear of my neighbors being called out of their names for trying to get to and fro their homes.

Had a tree cut down and another one trimmed in Manteno, Illinois. The team promptly reported as…read morescheduled and were very professional. They were very thorough in their cleanup. I would absolutely use this company again.

After nearly 10 years as a customer, this is not a review I expected to write…read more Over the past year, the quality of this company has clearly declined, and my most recent experience confirmed it. The job was delayed, communication was poor throughout, and my property was damaged. The crew also left the work in an unacceptable condition as a completed job before I had to request them to correct the horrible planting (see photo). What professional company would leave a job like this? What's most frustrating is that I simply requested a $250 refund (about 20% of the total cost) to cover the damage. Instead of addressing the issue professionally, I was put through an unnecessarily difficult process. I ultimately paid the full invoice just to move on. This company used to provide reliable, high-quality service, which is why I stayed with them for so long. Unfortunately, that is no longer the case. I'm willing to pay for quality--but based on this experience, I'll be taking my business elsewhere and suggest you do the same.

Prompt, thorough, fair priced, superb service and great communication. Project completed on time…read moreand on budget with expected quality to boot! Do not hesitate and hire this business for your tree removal today! They beat out 3 other bids in the area and delivered on every promise. Our dying old elm tree is gone in a matter of hours, no more falling branches everywhere in the back yard!

Neighbor asked if he could trim branches off my tree. I gave the ok. I realize they tried limbs…read more Hugh limbs that shook my house when they hit the ground. They never knocked in my door and started removing the high limbs. What they left my tree looking like is to be noted in a comic book. They hauled away limbs without permission. Thought it was a shady way of professional service.

We have depended upon ``Illinois Tree Service'' for a number of years to remove dead branches and…read moreotherwise maintain the looks of our trees. Matt, the owner, comes out with his crew and always does an excellent job. Very professional service at, what I consider to be, a very reasonable cost. We have been very pleased with the overall quality of their work.

I've used this company before and I was extremely pleased. They know their stuff and we're prompt…read moreand cleaned up everything. Highly recommend!

We hired AM to come out and treat some of our trees for emerald ash borer and other parasitic…read moreinsects. We got a lot of bids and they came in near the low price and seemed the most comprehensive and easy to deal with. Their rep showed up on his scheduled day and got the treatments knocked out quickly. We should be all good for a couple years now.

I made an appointment with Matt on Monday afternoon. Anthony showed up first thing Wednesday…read moremorning. We discussed the options with a tree i knew had health issues. He presented to options, both priced well, so I said I wanted AM to do the job. Anthony said they would call back and make an appointment, but it might possibly be the next week. Matt called me about 3 hours later, asking if i wanted the job done THAT DAY, because they had enough time available in the afternoon. They showed up 15 minutes early and got to work. They had a few guys in the crew, and someone was always doing something towards the progess of the job. There was never a break in action. They job was done satisfactorily in about 30 minutes. I highly recommend AM Tree and will use them when the opportunity arises.

Absolutely remarkable company ! Ron and his team not only helped us save 43 ash trees on our…read moreassociations property but also add to it's beautiful and find native trees to our area in replacement for unhealthy pines! Background is we started treatment In 2010.. I was Skeptical but this has been nothing short of amazing to have mature trees saved and very healthy ! There training program is also amazing with keeping trees back from roofs and siding and helping shape the canopy ! Thanks for everything!

My neighbor has been using Ron for years. I called on her referral for help with my crab apple…read moretrees. My trees look better this year than they ever had. Highly recommend

I contacted Lopez Tree Service after a relative suggested I give them a call. What a great job they…read moredid, will have them come out again in the Spring for Landscaping. I had 10 trees that hadn't been trimmed for a long time. The Lopez Crew brought the canopies up, took all the dead limbs out, dropped and spread mulch. 2 large branches had snapped, they cut out damaged limbs and looks like never happened. All the branches and leaves were cleaned up from the lawn and they even cleaned the street. Like I said, that did an outstanding job.

Follow up on the business's response. 1. They decided to…read moredoxx me which shows their true ethics. 2. I told them I was traveling this weekend and can't pay bills after 6pm on a Friday while our of town without any pictures of proof that work Is completed. 3. My objection was to not being able to use a secured website and being forced to provide a credit card number to someone who is very hostile on the phone. 4. They demanded immediate payment with 3.5% debit card fee which doesn't leave me an option to pay by a check even though their invoice states 5 day grace period. Original review: The office staff was rude and unprofessional. The lady called me while I was out of town and immediately started arguing with me, demanding I pay them right away without any proof that the work was even done. They run everything like it's still 2005 -- they can't even send a simple link to pay with a credit card. They also charge a 3.5% fee for using a credit card, but that fee doesn't even show up on the receipt. Pretty scammy if you ask me.