Sam has been extremely amazing helping me through my difficult times. I can't even thank her…read moreenough. She's extremely helpful. Thanks so much Sam. I hope you get a raise. Heather is also amazing as well thanks For helping me as well. Thanks for your customer Service skills. Heather hope you get a free Lunch. Thanks girls for everything! Management knowledge these girls. Thanks, Lorena M

I have been with State Farm since I first began to drive at (18yo)…read more I have had nothing but great service with St Farm. My agents are amazing they care about me like family. Anytime I need them log they are not available and I leave a message they get back to me quickly. Great to have a company so dedicated to there customers. I have definitely recommended them to all my friends and family members for there service and prices and discounts ...........

I've been with PTL insurance since they were Partee insurance and before then, Syphers insurance…read more Well over 40 years. I have had automobile insurance since 1980. And homeowners insurance since 1990, and in that time, especially in the last 10 years, their service has decreased dramatically. It's non-existent at this point. They do not look out for your best interest. They don't go out of their way to try to make your costs lower. You have to seek out any discounts and tell them what you want. They will not do it for you. And even then, you have to do all the work. They provide absolutely no value. None. Zip. Mercury wants to get out of insurance in California (note I am no where near a fire area). They make you jump through hoops to be blessed by them. They demanded new electric and new plumbing despite a home inspection report (that PTL said would work) saying all aspects of my house are great. PTL said they'd look for a replacement. They go AWOL up until my policy is about to lapse. They suggest I go with a company whose premiums are FOUR times what Mercury charged. They skipped about 3 other insurance companies that are a fraction of that. Needless to say I didn't take the turd they were offering. In my humble opinion, just go directly to the insurance company rather than using these people as brokers. They have to interest in serving you. Oh, and whatever you do fuck Mercury. Do not go with Mercury. If you live in California, they do not want to insure you.

Alex Cruz was very unprofessional. Would not return calls and actually hung up on me saying he…read morecouldn't help me with auto insurance. I was very unhappy with this and would not recommend this agent to help potential clients.

Well, when I first walked in, the blonde horse faced receptionist (her name was either Becky or…read moresome other form of Rebecca) asked if I meant to go to the insurance place next door. The insurance place next door was a discount insurance place, totally racist. And doesn't she think that I would know which insurance I have? After all, I am paying for it. When I got back from getting my bill from my car I walked in on her saying something about me possibly having bad credit? What?! She doesn't even know me!! She instantly stopped talking and gave me that fake customer service b.s... But the main reason I would not go back is because they, for some strange reason, could not help me pay my bill. Even though they are State Farm and I was trying to pay a State Farm auto insurance bill through them.. I have to go through the designated agent on my insurance card. Jesus, State Farm is the worst. I also encountered several problems with their idiotic phone support team (which involved four hang ups) in one day!

Pete Rocks! Super cool Agent! And Sofie and Wendy are the best! I've been insured with them for…read moreover 15 years now. And even though I like to threaten to switch and get a cheap no name insurance to see if I can save a few bucks they know I never would. Insurance is not something you should be cheap about. State Farm really does have better service than anyone else. When something does go wrong you don't ever have to be on the phone begging for your insurance to back you up. The come through super fast.

This place is always good and fast came here to do my registration renewal and let me just say I…read morewas In & Out in 5min this place to me is better then wasting my time at the DMV thanks to Faith good people. Also she mentioned they also provide mechanical services a few blocks away I definitely will try besides we always gotta support small businesses in our community thanks Faith! Best regards always Jose.

I have been in this office a number of times and have fell in love with the service and…read moreprofessionalism in every way possible. I hate waiting and hate that no one in DMV is willing to help and answer my questions, all the attitude and long waits. Faith has been so helpful, no waits with long lines, she answers all my questions and provides me with the best service. If anyone doesn't like to deal with the unprofessional personals at DMV, I definitely recommend her services. I'm glad I found this place.

Cantano Insurance just saved me thousands of dollars :)…read more Unfortunately, I owed over $45,000 in 2024 income taxes. After a first-time visit to Catano Insurance, owner Jose Catano discovered many discrepancies and errors made by my former tax accountant. After a few weeks of reviewing my 2024 taxes, I filed my revised return, and Catano Insurance and Taxes saved me over $ 7,000. Money I would have paid if not for Mr Catano's diligent approach in getting it right on my behalf. Mr Catano and his entire staff are welcoming, super friendly, supportive, and understanding of each customer's needs and expectations. The office itself is spotless and spacious. It is located in a large building housing Mr Catano's two other businesses. A very nice, clean, and large Ice Cream shop and a modern-looking beauty salon. Each company is run and operated by Catano family members. Not what you would expect under the same roof, but it works. In addition to auto, boat, and home insurance, Catano Insurance Brokers also offers life insurance and other services. I was and am extremely satisfied with the quality and care of service I received every step of the way. Thank you, and I'll be back in a few weeks to file my 2025 taxes :(

I have been doing my taxes with Jose for close to 10 years. He and everyone in the office have…read morealways been extremely courteous and helpful. A+ for customer service. He is very knowledgeable and takes the time to explain details that others have not. An added plus is that this new location has been completely renovated. It is a very nice and comfortable office where we can take care of business. Given our current situation with the pandemic taking necessary precautions is a must for me. As soon as I walked into the establishment it felt very clean, everyone was wearing a mask and appropriate social distancing measures were in place.

Very nice people to work with. Miguel is very good with his customers. Even the office manager…read more and everyone this is very friendly

Not sure if there was a staff change or just incompetent new hires. I called specifically to make a…read morepayment to avoid charges in an old account. Well the Rep did not get the manager, manager never called me back, did not turn off auto pay, I got charged and now one of my accounts is screwed. I had to go straight to the exact insurance company and they told me the Rep at Infinity did not know what she as doing and did not do her job. Point is find another broker. These people do not know what they are doing, lack professionalism, and do not try to help. Don't waste your time.

Brian and his employees are very helpful and honest. They got me the quote I needed very quickly…read moreand also explained all of the details to me in a way that was easy for someone who does not understand "insurance talk" to comprehend. They seem to truly care about their customers and work to get you the best possible deal. I am excited to be taken care of by these professionals!

I been with State Farm for quite a few years now & I'm very satisfied with them. If you're in…read moreaccident they work very fast unlike other insurance companies. Aside of their great coverage, I like this office in particular because of Lisa, she's very helpful & always answers my questions & concerns. My family & I always work with her & that's because of her customer service & professionalism. State Farm may be a bit pricy to some, but as the saying goes, you get what you pay for.

I had Maria Abrego handling my case and she is the worst. She never answers calls and can't even…read moreexplain to you the sudden changes in your policy when the price goes up. She's very unprofessional on the phone. She's rude and talks over you. She did a whole mess in our policy for my whole family.

Excellent service. Maria is my go to person, always available when I need her . She's amazingread more