Shitty treatment from the mental health staff. Just plain rude to me. Gave me a shot so I could sleep but it did not work, and they did not talk to me. Kicked me out. Would not let me change into my street clothes. Left wearing paper scrubs and so Slippy socks. read more

Although I was in pain and there for six nights, the staff was attentive, friendly, and professional. It's hard to be happy about Lung Surgery, but Dr. Maurice Smith was Fantastic. If you need a lung surgeon, Dr. Smith must be your choice. read more

My 75-year-old mother was taken to Frederick Memorial Hospital on November 19, 2025. She was discharged yesterday evening without shoes, without a coat, without her wallet or identification, and without any notification to her family. She was released directly onto the street with no assistance or transportation. My mother was later found this morning (November 20, 2025) at her own front doorstep, having spent approximately 15 hours outside overnight. She was sleeping on her front porch with nothing but a thin blanket to keep her warm. The temperatures fell below 40 degrees last night. This is not only unacceptable--it is dangerous, negligent, and inhumane. When I contacted the hospital this morning, staff refused to provide any information regarding her discharge, her condition, or the doctor's evaluation. I have filed a formal complaint, yet no one from the hospital has followed up with me. This level of disregard for a vulnerable elderly patient's safety raises serious concerns about the conduct of both the attending physician and the hospital staff. We will be contacting the appropriate authorities to pursue this matter further and ensure accountability. read more

They allow the nurses to gossip and get involved in patient person matters. They do not restrict to Hippa. They get involved in things that are none of their business. Food is awful and tasteless. Not the cleanest I've ever been in either read more

DO NOT GO HERE, they do not care about their patients at all my sister went inside the emergency because she is disoriented and having terrible seizures they let her go after two hours of being there she told them she didn't feel safe going home as no body was home to keep an ear out in case she did fall and smack her head again like last time or break a tooth like last time word for word the doctor said "I don't care" that's like taking a patient out of the mental hospital who is in danger to themselves and sending them home alone, absolutely ridiculous on for three hours later she had another seizure and had to take her to holy cross where they actually helped and cared for her, this team is disgusting, we are not your customers, we are not your enemy, we are patients who want to feel safe and be helped when we are on our last leg I'm so sad that this is how doctors treat their patients considering they only have a three star review tho not surprised also nor do we get a choice as the ambulance will not go to any farther hospital so it's either go there and get no help and almost risk your life, or keep risking your life this is no longer a hospital just a place where a bunch of shitty people wanna get paid and do nothing for their patients where is the humanity at in this world because Frederick hospital doesn't have any DO NOT GO HERE avoid at all cost holy cross, suburban, shady grove, are all amazing options with real doctors who put you and your safety first, I'm so disgusted i cant even believe this is real. read more

Did virtual visit for a non emergency sinus infection. They prescribed me something I cannot take (if they took the time to look at my chart, they would know this). I asked them to call me. They only messaged me that they can't call after the virtual visit (but they can message me, no call... make it make sense). I called the help line, they again messaged me they can't call? Why? Any other place this would be considered malpractice to not call a patient. So, waste of money, terrible service. My next step is patient advocacy. fingers crossed. read more

I was the support person for a friend's Same Day Surgery. Everything was amazing. The staff... from Security, to Cafeteria, to Medical, were all exceptional. Kind. Courteous. Knowledgeable. My friend is elderly and grumpy, but that never phased anyone. They all treated him kindly and listened to his long on details tellings. In every way, it was exceptional. I would have liked to have seen a page on their website about Parking. The garage is closed for repairs. Luckily we were there early enough to park right out front. read more

I came in for a suspected stroke and was taken care of immediately. The nursing and physician care was outstanding. Thanks to the fast thinking of the staff, I prevented a full blown stroke. The medicine dissolved the blood clot and the symptoms went away. Special thank you to nurses Luke, Gretchen, Lamin, Dawn, and June. Also to my neurologist Dr. Fariq and his researcher Betsy. And my tech Bri and the physical therapists Amy and Travis. There is a reason Frederick Health is a leading stroke hospital. They are amazing. Thank you to everyone. Sorry I didn't name everyone. I am okay because I listened to my symptoms and I was taken seriously at Frederick Health Hospital. read more

You would think by now, with all of the new technologies and things like that, the quality of hospitals have improved. Frederick Health Hospital has showed me otherwise. I was sent to the emergency room here for mental health reasons in October 2022. Spent what felt like an entire day waiting to be taken in, and my "room" turned out to be a section of the hallway closed off with a curtain. But it definitely could have been worse given the hospital must have been really busy. The staff really have no clue what they're doing. Heard a few of the nurses trash talking me too. Mind you I was 16 at the time which means these grown women were (not-so) secretly making fun of a suicidal boy half their age. Besides that... there was one really kind "employee" there who comforted me and validated my mental health struggles which is the only reason I'm giving this review an extra star. But if she wasn't there I would be giving this place one star. All in all, a mess. Just a complete mess. A pretty accurate reflection of the American healthcare system. Would not recommend. read more

See all

I checked into ER an hour later was admitted to a room and there I sat for 4 hours. Never saw a Dr. No explanation. I left another 45 minutes later with never seeing a Dr. This place us horrible if you actually want to see a Dr. And there's no nurse practitioners available as Dr stand ins either. Dreadful service. By the time I left I could call my regular Dr in the morning read more

Absolutely horrible company, I paid $65 for a virtual visit at 10am for the flu thru my union. After waiting their entire business day, and being subjected to multiple times where they put other people not in the cue ahead of me, I'm told I'm not waiting on them to refund my money and that they won't be seeing me. I called multiple times to get this resolved, a manager never got back to me, their doctors are crooks and I will be mentioning this experience to my union rep to ensure we have them permanently removed from our preferred health care. I might as well charge them for 6 hours of my time WASTED. read more

How do we give less than 1 star! The lack of communication here is WILD!!! I have never seen anything like this in my entire life!!!!! My sister came in for gallbladder pain on Thursday and was not told until Friday evening that nothing could be done until Monday! They waited two whole days to tell her nothing could be done!!!!! We are now at Wednesday and she is still here. Excuse after excuse about care, one doctor comes every 12 hours ( if you request!) no one knows what's happening, no one talks to each other, no one has answers! A nurse said to her "wow you have been here since Thursday? You must have great insurance" THIS IS WILD!!!! SO NOT COME HERE!!!!!! read more

This is one of the very worst hospitals I have ever been to in my life. The MDs are so unprofessional to the point I wonder how they became doctors. The care they gave my older daughter was awful. Accused her of being drunk while having a full blown asthma attack! If you can go anywhere else do it. read more

Father waited 7 hours after he had a stroke! Wouldn't go here if I wanted to live. He had lost vision in his left eye and they told him to wait in the waiting room the whole time. read more

Techs were very nice, helpful and caring for both my MRI and CT's. Excellent care. Wheelchair didn't have footrest or lock. The push button entry button did not work in the entryway to MRI/CT double doors. read more

Rough with our infant on multiple testing procedures in the ER, the tech almost seemed sadistic with our baby, failed to get a complete blood sample and just bled the baby and made him scream for no reason. Going here was a horrible mistake and I shouldn't have let them do what they did. read more

The hospital Staff have been pretty nice and attentive to my mom. The hospitalist Has the worst negative attitude and bedside manner I've ever experienced in my life. read more

This place is a joke, been here for 8 hours and still nothing. Only seen my nurse not my doctor. Wish this place would get a lot better.

Did not care, did not treat. Charged money and released with nothing. Awful , will drive further next time so I do not have to ever come here. Money is not the issue, insurance covered all the "non-work " they did. The hospital staff told to just go to an urgent care with my issue as they saw nothing wrong. I ended up with a full diagnosis done elsewhere, while the FH could not see their bottom from their elbow and did not detect the simplest thing. No surprise there. Don't come to FH unless you come there to die.​ read more

The current wait time is 4 to 10 hours especially in the ER. Due to the 30 year expansion, every one is over charge, especially the Qwners, the Management team. Pay your Technician ,Nurses and every below rank more money $$$ .. Hire more people in all departments and shifts to improve quality of care . Re open the cafeteria to the public. Hire a new minister to replace the lady minister who is more compassionate and has better people skills.. GO GO URGENT CARE Before going to this Hospital !!! read more

Absolute trash, worst experience ever. I came in there with my nine month old son who is having difficulty breathing, and we sat in the waiting room for four hours and people with little cuts on their knees were seen in front of us. Disgusted in the service would never recommend this place absolute trash. I only gave one star because that was the minimum rating I could give I would give negative stars to this trash place. read more

Nurses/Doctors are OKAY. The "security" makes the entire experience at this hospital absolutely terrible. I will never be back unless we absolutely have to. read more

Big Hospital, short Staffed !!! Owners and Chief of Staff get paid too much money for doing too little work. ER over crowded lacking Proper Customer care, wait time is 4 to 10-hours especially for wounds and Anxiety people or people who have had a heart surgery in the last few years. Always short in all departments !! They could bill you for $400/day or more. Ambulance Service very expensive could cost you $15000 or more !! *** This Hospital needs a financial overhaul, let DOGE step on an re evaluate where the money is spent on. ** Recommendation. , Go to another Hospital in another City and County !!! read more

I have been in a hospital bed in the ER for 5 hours and have yet to see a doctor. If my primary care doctor had not sent me here this morning after an office visit with him I would never have come here. This is one of many poor experiences me and my extended family members have had at this hospital. How very sad when life-long Frederick County residents have to go to Rockville for medical care. One of the first items of business the new CEO should do is a total overhaul of the Emergency Department. read more

Worst care facility ever, they can not explain why the patient numbers are blank or when I can be seen. My X-rays on portal noted n broken ribs but can't clear me after 1.5 hours read more

Just another shit show at the ER, 24+ hours in the ER, waiting on an MRI since 10am, full piss bucket, a bunch of fake ass nurses not doing shit except having a hen huddle, beeping noise that is monitoring unhooked up equipment, others here for 36 hours. Poor care, poor quality, miserable staff, this place should be shut down. This is why everyone says if you go here they will kill you. read more

Too many bad experiences to list here. Just be on top of things because they aren't.Poor communication between staff, snarky employees, questionable medical care read more

This Hospital has the worst Emergency Room in the 4 County Area, it's really a -1 Star Facility per the Emergency that took place over the Memorial Day Weekend 2022 that made me never want to be taken to any Community Hospital like Frederick Health Hospital. So, My Son had a Mountain Biking accident in Frederick on May 30th and the Outstanding Middletown Fire & Rescue took him to the Frederick Community Hospital for care after their superior Search & Rescue up in the Frederick Watershed in the dusk into the dark of night. My Wife & I rushed there to be with our Son, but we were never allowed to go in the back and see him during the outrageous 8 hour fiasco that is supposed to be a EMERGENCY ROOM!!! Frederick Community Hospital's Emergency Room is the farthest thing from an Emergency Room and is by far the Worst Emergency Care Facility in the 4-County Area, where the Patients were lined up throughout the hallways of the back Emergency Room Bed area and it literally took 8 Hours for him to have a X-Ray and Stitches done on his ankle that was smashed between his bike and a tree. Then they released him without having him go to his Primary Care Physician or to a Specialist for a follow up and more thorough imaging, as we found out this August of 2022 that his ankle swelling never fully went down. But wait, there is more! There are signs in the Emergency Waiting Room about how the area is 2 times as clean as most other Facility's, but that's just a bunch of malarkey to make you think your safe from catching an airborne illness from this Hospital. I should know, as I've supervised the installation of HVAC Systems in the Howard County Public Schools for the last 12+ years and "Indoor Air Quality" (IAQ) is taken far more seriously in that School System, then it is at the Frederick Health Hospital. During our 8. Hour stay in the waiting room, I noticed the cleanliness sign and then looked up at the Supply Registers which had a lot of noticeable dirt on them, which simply proves that the Buildings Return Air and any entering Outside Air is simply bypassing any Filtration that they have in their Air Handling Units and from my total of 35 years of experience, Hospitals are to utilize HEPA type Air Filters which catch 99.9% of all Viruses and other contaminants. Obviously by the pictures I've attached, this Hospital doesn't really care much about their IAQ in all areas as they should be and are obviously cutting corners. This area is not the only place where the Supply Diffusers are blowing dirty air back into the Spaces, because I saw this very same issue when my Wife had Surgery at the same Hospital and I recall sitting in this new and grand looking waiting area, only to notice that the Supply Diffusers were slightly recessed and the dirt was caught immediately by the ceiling tiles around the Supply Diffusers throughout the Large Waiting Area with high ceilings and low ceilings in the hallways. Frederick Health Hospital is NOT a Healthy Hospital. read more

Frederick Health Hospital - Filthy Return Grill I'm Emergency Waiting Room. - Hospitals Near Me - Frederick, Maryland

See all

This place is AWFUL. I just sat across the waiting room from a woman who had been discharged earlier for a TBI. She came back because of issues and was sitting in the waiting room when she had a grand mal seizure and stopped breathing. The other people in the waiting room jumped into action to help her. It took literal minutes for the hospital personnel to arrive and by then she was blue. It took more minutes for them to bring a stretcher. People have been waiting for HOURS to be triaged. DO NOT COME HERE read more

This is the worst hospital I have ever experienced with in my entire life. I am pregnant and my doctor scheduled an induction appointment for me. That morning, the hospital said there were no beds available and kept asking us to call back. We ended up waiting all day. They said to come in at 9pm finally. Later, they called back and asked us to be on hold and call back at 6am in the next morning. I said what would happen to me if there are no bed available. They said they would talk to my doctor and ask them what to do?!?!? What is this place? Why there are only 9 beds available for the entire county? I am now praying to god I can deliver my baby somewhere and be safe. read more

My mother died here last month, and I do not feel it was necessary, despite her being elderly. She had been in and out for a few months, once with a UTI, then COVID (for which I think she was released too early, because she was back four days later.) Then, on the final time, for a UTI, with some blood infection. They performed an emergency surgery which went surprisingly well, to help bypass a kidney stone. Encouraging. Perfect stay in the ICU for about a week where everything went right, and Mom was fighting and rearing to go to get better and stronger, just as she had done the previous hospital stays followed by rehab. Once she was moved, it was almost entirely down hill instantly. She lost her cognitive awareness almost right away after the move. Maybe a day later. For close to a week, all she could do was scream, "help me! somebody help me!!" and beg for pain meds. Even when she knew who we, her, children were, all she could or would say to us 98% of the time was "please help me! somebody help me!" This woman had ZERO cognitive issues before this. All that could ever be determined from her was that a pre existing bed sore was giving her excruciating pain. She was treated for that pain supposedly, though when awake she continued to beg for help. They called me one day and asked me to give permission for a new surgery to blast the stone, because they found her not competent to decide for herself. i agreed, and again it went great. But her delirium continued to such a degree, she woke up from it, trying to rip out her IVs and climb out of the bed demanding someone "help' her. She was sedated for the rest of that night, and given a live TV monitor for "observation." A monitor that was only sometimes manned on the other end...and by a woman who was more concerned about correcting my mother's pronunciation of her name as she screamed it out begging for help. 90 minutes from pushing the nurse button, two calls for help to the TV woman, and one other call to the TV to someone who replaced her saying "try the nurse button (!) a nurse that was "on lunch" finally showed up and said, "you were just shifted an hour ago." I lived with this woman as her caretaker for years. This is not normal behavior and I tried more than once to explain this to the nurses on staff. One said, "that's a doctor's call, but it's common for people to act weird under a UTI." Another said, "we didn't know she was having any difficulty after they sedated her after surgery. I finally talked to patient services, concerned that the staff did not understand what i was trying to tell them. The result was her doctor calling me to yell at me saying I had "forced me into a corner to do procedures on your mother that will make her feel more scared! I was already aware of everything, but now you do not trust me, so it is more tests!" Horrible. A neurologist and an MRI cleared her of any actual brain damage or stroke or anything. The behavior change is NOT the result of anything that can be seen on the brain itself. A week in that room...she is downgraded, or moved to a room because she "improved" physically. During her time in this room, the loud, angry delirium went away, but she was still withdrawn, confused, uninterested in the world around her, and barely talking. And she refused to eat, for weeks. I brought up my concerns to a nurse again and she said that "she is not in pain. She is just uncomfortable, and it is coming out as a pain as a result of being elderly and suffering hospital stay delirium." One day find out a THIRD surgery was performed, without any of my or my family's knowledge until two days after the fact..because on that particular morning they said, "well she was lucid again, so she could give her own permission." There is blood in her urine. Her doctor calls me three mornings in a row and says, "just stop treating her, let her rest, there is no point." Palliative nurse calls, says it does not mean it is over, but it was time to disvuss what we could do next. By the time we met, she was 100% in favor of hospice care, and brought in the Hospice woman to explain it. She calls later and says mom was "lucid enough this morning to agree to hospice." Most of this happening on the 4th floor...and judging from reviews here and elsewhere it is not the first time someone has been disgusted by the slow and understaffed 4th floor of this place. They tried to find a place for 6 days, moved her to a new room on another floor without telling us, and then one morning a nurse called and said, "calling to let you know she passed away" like she was a dog. When I asked if she had ever regain consciousness, as she had been deeply asleep the last two times I had visited the nurse said, "I don't know, I just came on duty at 7." Mom never regained her full mind, and nobody, as far as we were ever told, even made the slightest attempt, through medicine, blood tests or anything, to bring her into better focus. read more

Hospital Stay 25 - 30 Oct 2023 Peter Edward Knight III My Wife brought me to the Emergency Room on Wednesday morning, October 23,2023. I was having severe respiratory problems. I literally felt like I was drowning. From the time I entered the hospital up until I was discharged, your staff took such good care of me. Although I am still going through the process to diagnosis my condition, they definitely lifted my spirits, prioritized my care and gave me a feeling of family. They impressed me so much, that I tried to take notes of all who touched me. I didn't get them all. There were so many. I am talking Registrar to House Keeping and all in between. The Following are staff as I can recall: ER: Dr Beasley Edwina N.G. RN Sarah LA NA Rachel L G RN Unit 3B: The cohesiveness of this Unit knocked my socks off. They were competent, confident, reassuring, never a negative word and couldn't stop praising each other. Dr Pandey Dr Argarunov Amy L C RN - Great Amy W V RN / Charge Nurse * Outstanding Kevin S RN - Great Ashley NA Josett CNA Stephanie RN Instructor Scott NA - Student *Outstanding Alyssa M R NA Rachel - Rehab Shannon Foster - Student * Outstanding Respiratory - what can I say Great Food service staff was great and food was good I don't know if this will get them any Recognition. I certainly hope so. They all deserve it Thank you so much, Peter Edward Knight III read more

While the staff seems caring and the wait has been reasonable. I have been twice to the ER in recent months for some health issues I am going through and both times, the PAs who talked to me basically said, "We treat those people here with life threatening emergencies. You are basically healthy." They did not offer any additional tests or suggestions and I left feeling as poorly as when I arrived. Very frustrating because I know I will still get a bill. read more

I made the same mistake twice where I did not drink enough water and got dehydrated. Three years ago I went to the emergency room in Fairfax, a doctor examined me the entire time I was there and after an hour told me I was dehydrated and sent me home. Yesterday the same thing happened to me in Frederick. They immediately decided that I should be admitted. They ran test after test. What is the point of checking my blood every couple of hours? Nothing was found. I was finally released after about 20 hours. I spoke to three Doctors (Physician's Assistants) who never examined me and who spent less than five minutes each with me. It felt like the point was to rack up as many charges as possible. read more

My mother was diagnosed with pneumonia as reported to her PCP. They told me nothing was wrong and forced her out by calling Uber. 1.5 days later she is in another hospital. They refused to listen to anything I tried to tell them. read more

Went to ER at 5:30 pm on a Monday. Parking at ER was full so I parked at the main open lot. Just a little bit to walk to the ER door in pain so I took it slow. Immediate triage and into a private exam room pretty quickly. A real exam space, not sheets hanging between beds! Like clockwork on blood, scheduling image, getting blood drawn, results back, medical decision and seeing the doctor. Accurate diagnosis. Longest wait was getting into my room upstairs, however, the noise level in their exam area was the calmest, quietest I've ever experienced so I slept on their comfortable exam bed until I got my room at 3 am. Every person was professional, courteous, friendly, upbeat, and truly cared about my comfort and medical care. Very surprised and happy to get a huge single room to myself!! It's in the new wing. Really helped my recovery. Hardly heard any hallway noise or talking the whole stay! The helicopter even landed on the roof outside my window and I didn't even hear it! The bed was sooooo comfortable! No tossing and turning through the night also helped my recovery. No unnecessary, annoying visits for vitals or procedures. The nurses and staff were very considerate and met and anticipated all my needs. Comfort and quality of care were well attended to even though they were very busy. They never rushed my care. If I needed pain medication they made sure I got it. (Thank you!) At surgery time the only delay was waiting for the anesthesiologist. Everyone else was like a well oiled machine. However, the anesthesiologist was very knowledgeable, experienced, and thorough. I woke in recovery and was alert and functional. Food was good for being in the hospital. Menu and a la cart choices were provided so after the first day I got to pick exactly what I wanted to eat and drink. It always came up fresh with hot and cold appropriate temps. Remember to include any condiments ahead of time. It's not a restaurant. The kitchen staff were friendly, helpful, and eager to meet all my needs. The only area that could be attended to better was keeping my wall board up to date. It wasn't always done spontaneously by the staff, sometimes had to request as the information changed, and I think that is very important to avoid mistakes in medication, treatment updates, oral intake and restrictions, and who is treating me. The hospital was very full though, so I feel the nurses and staff did an awesome job!! read more

There are literally only 11 people of which six are patients the rest are visitors in the waiting room. One lady has been sitting here for 4 hours another one three hours. It's like they're not doing anything in the back. The wait time here is ridiculous if you can go to another hospital go It's got to be receiving room I've ever been to in My Life. And when you call to ask how long is the wait time they've refused to tell you. If I had known I had to wait this long I would have gone to my local hospital read more

After a visit to the hospital emergency room, I received a bill for over $1100. I received no treatment; I was only triaged. When I called to object I was told not to worry, my Kaiser had already settled it. "Settled it?" I asked. "for how much?" The answer was "for $250, since that was all Medicare would allow". I asked "So you mean if I was too poor to afford hospitalization, I would have had to pay $1100??" The reply was "Yes". What a disgrace! What's wrong with medical care in this country? read more

RUDE & GASLIGHTING! Arrived with a developmentally disabled patient who had fallen and hit their head. Blood work and sent back to waiting room. When we finally were bought back I started to give the history of the patient to Justin PA. He's said he wasn't listening to my tyrant.. it wasn't his job to look for a UTI or cause of fall just to exam the patients head for injury. I asked for another provider.. he left the room and cancelled the CT scan of the patients head! Two hours later a Dr took over and ordered numerous tests..... he attempted to gaslight a developmentally disabled patient. A patient who could advocate effectively for theirselves. Never, ever leave a loved one alone at FHH. Particularly one that cannot effectively advocate for themselves!! read more

Awful. Long wait times (4-11 hours depending on diagnosis). Filthy rooms, floors and chairs. Ended up leaving AMA with cardiac symptoms. Severely under staffed and too many people. The staff we dealt with were kind and concerned and apologetic. Don't use this ED if you don't have to. read more